67 complaints reported

2017 Honda Pilot Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
67
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2020

WHILE ACCELERATING BETWEEN 44-48 MPH, THE CAR JUDDERS/SHAKES.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2020
Aug 2020

TWICE WHILE CAR WAS BRAKED AT STOP LIGHT THE CAR SLIPPED INTO NEUTRAL AND TURNED OFF AFTER I TOOK MY FOOT OFF THE BREAK. WHEN I TRIED TO COMPENSATE FOR CAR GOING INTO NEUTRAL CAR TURNS OFF. THIS ALMOST CAUSED AN ACCIDENT AS I WAS A GREEN TURN ARROW AND COULD NOT TURN AND CAR BEHIND ME ALMOST HIT ME. I HAD 2 CHILDREN IN THE CAR WITH ME.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2020
Apr 2020

WHILE STOPPED, THEN STARTING AGAIN (EG AT A STOP SIGN), VEHICLE SOMETIMES WILL NOT SHIFT INTO MOTION, ACTS "SLUGGISH". THE FIRST TIME I THOUGHT PERHAPS A SHOE STUCK, OR A FLOOR MAT WAS IN THE WAY, BUT THAT WAS NOT THE CASE. DEALERSHIP SAID JUST TURN OFF ECO MODE. THE VEHICLE STILL OCCASIONALLY DOES THIS AND IS NOW VERY JERKY TO DRIVE AT ALL TIMES. THE VEHICLE HAS ALSO PREVENTED ACCELERATION WHILE CHANGING LANES OR OVERTAKING ON MULTIPLE OCCASIONS, HAPPENING TO BOTH DRIVERS OF THE VEHICLE. THIS HAS PRIMARILY BEEN INTERSTATE DRIVING, THEREFORE HIGH SPEEDS, BUT HAPPENED AGAIN TODAY ON A CITY STREET, VERY NEARLY CAUSING AN ACCIDENT WITH MY CHILD IN THE VEHICLE! THIS IS NOT ACCEPTABLE FOR A VEHICLE, PARTICULARLY A NEWER ONE, AND YET IT APPEARS TO BE A COMMONLY-REPORTED PROBLEM THAT IS NOT BEING ADDRESSED! ARE WE WAITING FOR SOMEONE TO BE KILLED? THIS VEHICLE ALSO HAS OCCASIONAL TROUBLE WITH THE AUDIO SYSTEM, BUT THAT'S AN INCONVENIENCE WHILE THE TRANSMISSION IS POTENTIALLY LIFE THREATENING!

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2020
Feb 2020

CAR LURCHES FORWARD ON DOWNSHIFT AND REVS HIGH. PRIOR TO POWERTRAIN TRAIN WARRANTY ENDING, CALLED HONDA CLARKSVILLE (SINCE I AM A LARGE DISTANCE AWAY FROM ANY HONDA DEALER) AND WAS TOLD THE LURCHING WAS A HONDA TRANSMISSION ITEM AND NOTHING CAN BE DONE. FAST FORWARD 5K MILES (NOW JUST OUTSIDE WARRANTY) CAR WOULD NOT GO INTO GEAR. EMISSION AND TRANSMISSION WARNING LIGHTS ON DASH. TOWED VEHICLE TO FORCE HONDA WHERE DEALER NOTED TRANSMISSION NEEDED TO BE REPLACED AT 63,000 MILES. TRANSMISSION IS NOT SUPPOSED TO BE SERVICED UNTIL 100K MILES, BUT HONDA QUESTIONED MY OIL CHANGES AND HAVING THE TRANS FLUID REPLACED...THIS APPEARS TO BE A SYSTEMIC ISSUE WITH THE 9 SPEED AUTO TRANS. CAN NOTHING BE DONE ABOUT THIS?

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2020
Feb 2020

VEH. TRANSMISSION LURCHES (SLIPS, SHIFTS ROUGH, JUMPS FORWARD) WHEN SHIFTING AT AROUND 28 MPH. SO FAR THE VEH. ONLY DOES THIS AT THE SPEED INDICATED. THERE IS A YOU TUBE VIDEO JUNE, 9TH. 2018 THAT SHOWS THE EXACT PROBLEM I HAVE WITH THE VEH.!

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2020
Dec 2019

TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WALSER HONDA (14800 BUCK HILL RD, BURNSVILLE, MN 55306) WHERE THE WARNING INDICATOR WAS TURNED OFF AND THE TRANSMISSION FLUID WAS REPLACED. WHILE TRAVELING AT A LOW RATE OF SPEED, UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2019
Nov 2019

2017 HONDA PILOT AWD - PERIODICALLY THE TRANSMISSION EXPERIENCES HARD SHIFTING IN THE LOWER GEARS. THIS OCCURRED WHEN SPEEDING UP OR SLOWING DOWN. IT CONTINUED UNTIL I TURNED OFF THE VEHICLE AND RESTARTED THE CAR. IT HAS HAPPENED 3 TIMES IN THE 3 MONTHS. I HAVE NOT TAKEN THE VEHICLE IN TO BE LOOKED AT BECAUSE IT IS SO UN PREDICTABLE.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2019
Oct 2019

WHEN DRIVING ON LOWER GEARS, THE CAR OR TRANSMISSION WILL PERFORM SIGNIFICANT JERKS LIKE IT IS HARD FOR IT TO SWITCH GEARS. TYPICALLY WHEN DRIVING AROUND 40 MPH.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2019
May 2019

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING BETWEEN 10 AND 25 MPH, THE TRANSMISSION EXPERIENCED HARD SHIFTING BETWEEN FIRST AND SECOND GEAR, WHICH CAUSED THE VEHICLE TO SUDDENLY LUNGE FORWARD. THE VEHICLE WAS TAKEN TO CONYERS HONDA (1860 GA-20, CONYERS, GA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS INVALID.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2017
Apr 2019

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE DRIVING 20-50 MPH, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HOLMAN HONDA (12 E SUNRISE BLVD, FORT LAUDERDALE, FL 33304, (954) 764-1100) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION UPDATE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS INVALID.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2019
Jan 2019

THE SUV SHAKES, SHUDDERS, AND RUMBLE UPON LIGHT ACCELERATION AT VARIOUS SPEEDS, SOMETIMES AT 35 MPH OTHER TIMES AT 66 MPH. THE EXPERIENCE IS SIMILAR OR EXACTLY LIKE DRIVING OVER THE EMERGENCY RUMBLE STRIP ON THE SIDE OF THE ROAD, ONLY YOU'RE NOT. THE DEALERSHIP HAS REFUSED TO ADMIT THIS PROBLEM AND FIX THE ISSUE. THE CAR IS ONLY 2 YEARS OLD.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2019
Aug 2018

WHILE DRIVING ON A BUSY ROAD WITH MY WIFE, MY VEHICLE SHUDDERED WHILE ACCELERATING, AND BEGAN JERKING AND SLOWING DOWN BEFORE LOSING ALL ACCELERATION. MULTIPLE WARNING LIGHTS WENT OFF, AND THE TRANMISSION AUTOMATICALLY SHIFTED TO NEUTRAL. THE TRANSMISSION IS A 9 SPEED, PUSH BUTTON SHIFT. WE WE WERE ALMOST REAR ENDED BY THE VEHICLE BEHIND US WHILE ATTEMPTING TO COAST TO THE SHOULDER. WHILE ATTEMPTING TO FIGURE OUT WHAT WAS GOING ON, I WAS UNABLE TO SHIFT THE VEHICLE INTO ANY GEAR. IT WOULD NOT SHIFT INTO PARK, REVERSE, OR DRIVE. I CONTACTED THE HONDA DEALERSHIP AND REPORTED THE ISSUE AND HAD TO HAVE THE VEHICLE TOWED. WHILE WAITING FOR 2 HOURS ON THE SODE OF THE ROAD FOR TOWING, I WAS UNABLE TO GET THE TRANSMISSION TO SHIFT INTO ANY GEAR. IT WAS ONLY AFTER THE TOW TRUCK DRIVER ARRIVED, AND I SHUT THE VEHICLE OFF THAT THE CAR FINALLY SHIFTED INTO A GEAR. THE VEHICLE IS CURRENTLY AT THE HONDA DEALERSHIP AND BEING DIAGNOSED. THERE WERE 4 ERROR MESSAGES THAT I RECEIVED WHEN ALL OF THIS OCCURRED. I HAVE PHOTOS, AND A VIDEO OF IT AS WELL. THIS IS NOT MY FIRST ISSUE WITH THE TRANSMISSION. IT HAS BEEN TO THE SHOP TWICE BEFORE FOR SHUDDERING WHEN SHIFTING AT LOW SPEEDS, AND NOT SHIFTING PROPERLY. THE VEHICLE CURRENLY HAS AROUND 18,500 MILES ON IT. FORTUNATELY THIS TRANMISSION ISSUE HAPPENED ON A SIDE ACCESS ROAD, AND NOT ON THE TURNPIKE, OR THE END RESULT MAY HAVE BEEN AN ACCIDENT INVOLVED. THE DEALERSHIP CANNOT EXPLAIN WHY THE TRANSMISSION SHIFTED TO NUETRAL AND COMPLETELY LOVKED OUT THE ABILITY TO SHIFT OR MOVE IT UNDER ITS OWN POWER. I DO NOT FEEL SAFE DRIVING THE VEHICLE, AND FEEL THAT IT IS A HAZARD TO OTHER DRIVERS. I HAVE VIDEO OF THE TRANSMISSION NOT SHIFTING BUT WAS UNABLE TO LOAD THAT AS AN ATTACHMENT.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2018
Apr 2018

TRANSMISSION OVER HEATED AFTER SIDE GASKET FAILED AT 1224 MILES SINCE NEW. SINGLE OWNER, NEW VEHICLE. DEALER TIGHTENED GASKET, PUT FLUID IN IT. AND RETURNED VEHICLE TO OWNER.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2018
Jan 2018

THE TRANSMISSION IN MY 2017 HONDA PILOT, A 9 SPEED, IS NOT SWITCHING GEARS SMOOTHLY. AT FIRST, I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY EXPLAINED THAT THE VEHICLE NEEDED A TRANSMISSION COMPUTER UPDATE. IT WAS FINE FOR APPROXIMATELY 3 DAYS AND IS BACK TO BANGING GEARS. THE VEHICLE WAS CONSISTENT IN BOTH COLD AND WARM WEATHER. THIS WAS AGGRAVATED IN TRAFFIC CONDITIONS.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2017
Jul 2017

THE TRANSMISSION UNEXPECTEDLY SHIFT INTO NEUTRAL WHILE DRIVING. THIS HAPPENED IN MIDDLE OF THE ROAD AT 6:30 PM. MY SON WAS IN THE VEHICLE AND IT WAS DANGEROUS TO STOP IN THE MIDDLE OF THE ROAD. ACCIDENT CAN OCCUR. NINE-SPEED AUTOMATIC FOR RANDOM DROPS INTO NEUTRAL.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2017
Jun 2017

ON 6/11/17 WILE I WAS DRIVING I FELT MY CAR 'JERK' WHEN I WOULD PRESS ON THE GAS AND THE CAR WOULD SHIFT GEARS. MY DASHBOARD ALERTED ME THAT THERE WAS A PROBLEM AND I WOULD NEED TO TAKE THIS CAR IN FOR SERVICE. [ATTACHMENT 1] MY VEHICLE ONLY HAD 2040 (ESTIMATED) MILES ON IT AND I'VE ONLY HAD IT FOR 2 MONTHS, HOW COULD THIS BE? WHILE ON THE WAY HOME, THAT SAME DAY, I WAS STOPPED A RED LIGHT WAITING FOR IT TO TURN GREEN FOR ME TO GO. ONCE THE LIGHT WAS GREEN I PRESSED ON THE GAS AND I GOT TO ACCELERATE FOR ABOUT 10 FEET AT THAT POINT THE CAR WAS INOPERABLE. I TRIED SWITCHING GEARS TO DRIVE, REVERSE AND NEUTRAL BUT IT DIDN'T WORK. AT THIS POINT I HAD A DIFFERENT ALERT ON MY DASHBOARD [ATTACHMENT 2]. I QUICKLY PUT MY HAZARDS ON AND LET THE VEHICLE SLOWLY PULL OVER TO THE SIDE OF THE ROAD. AT THAT POINT I PRESSED ON THE BRAKE PEDAL PUT THE CAR INTO PARK AND PUT THE EMERGENCY BRAKE ON. THE VEHICLE WAS SENT VIA TOW TO ROUTE 22 HONDA FOR SERVICE ON 6/12/17. THE VEHICLE WAS RETURNED TO ME ON 6/21/17. I WAS TOLD THAT THE TRANSMISSION WAS REPLACED HOWEVER WHEN I ASKED WHAT EXACTLY WAS WRONG WITH IT THE RESPONSE WAS "WE DO NOT KNOW BUT WE ARE SENDING IT TO HONDA FOR FURTHER REVIEW". I AM FEARFUL OF DRIVING THIS VEHICLE HOWEVER I AM LOCKED INTO THIS LEASE. HONDA DOES NOT KNOW WHAT WENT WRONG AND HOW TO PREVENT IT FROM HAPPENING AGAIN. I FEAR I MAY BE ON THE HIGHWAY AND THIS MAY HAPPEN AGAIN. I TRULY FEAR FOR MY LIFE AND ANY PASSENGERS I MAY HAVE IN MY VEHICLE.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2017
Apr 2017

VEHICLE SHIFTED TO NEUTRAL WHILE DRIVING. CARR IS AT DEALER. THEY ARE RESEARCHING PROBLEM.

Type: Vehicle, Vehicle: 2017 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2017

Trend Over Time

Complaints by year

Quick Summary

The 2017 Honda Pilot has 67 Power Train complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.