2023 Honda Pilot Structure

The driver seatbelt was soaking wet after a rainstorm. The vehicle does not have a sunroof. Upon further inspection the airbag and its electronics were also soaked in water. It has never been in an accident or had any work done to it. There is a factory installed roof rack(Sport model). I am concerned for the safety in the function of the airbag and seatbelt tensioner in the event of an accident after being soaked in water an unknown amount of times. Secondary, possibly related issue. The rear drivers side door will randomly not unlock/open from the exterior(have to reach through and use the interior handle). Posing a safety issue in the event of child removal in an emergency.

The contact owns a 2023 Honda Pilot. The contact stated that while shifted into reverse, there was an abnormal popping and cracking sound coming from the driver’s side roof. The failure became worse over time. The vehicle was taken to a dealer where it was diagnosed and determined that the struts needed to be replaced. The vehicle was taken to a dealer and the contact was informed that there were improper welds underneath the third-row seats on the cross member, and that the cross member needed to be properly welded. The vehicle was taken to a body shop and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.

Sunroof glass exploded: While driving in light traffic -- approximately 65 mph -- I heard a loud crash exploding sound and then the sound of glass breaking. No other vehicles were near me but I quickly scanned my front, back, and side windows and mirrors and nothing was broken. No warnings on instrument panel. I could hear wind coming in the vehicle and realized it was coming from the sunroof. I pulled off at the next exit and inspected the top of my Honda Pilot. There was about an 8–10-inch hole in the sunroof glass above the driver's seat with jagged glass angled outward from the hole. No signs of any other damage such as feathers from a bird or scratches from a rock. Just a hole and broken glass. I continued to the drive to my home -- about 20 miles. By the time I got home, more than half of the glass had broken off, leaving an opening about 18 X 30 inches or more. Upon closer inspection, it was clear there was no other damage from other objects just as a rock or animal/bird. It was a very frightening and unnerving experience, especially driving on interstate traffic. I contacted my Honda dealer, and it was suggested I contact Honda customer service. We have filed a claim with our auto insurance.

The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, there was an air draft sound coming from the interior of the vehicle with all the windows closed. While washing the vehicle, the contact observed water leaking into the interior of the vehicle however, the contact was unable to locate the origin of the leak. The vehicle was taken to the dealer, who was also unable to locate the origin of the leak. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 527.