7 complaints reported

2023 Honda Pilot UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
7
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2025

The back glass suddenly shattered. No cause was discovered. It was not vandalism. There was no prior damage to the back glass. We were seated in the front seats. Normally, we would have had our grandchildren in the back seats closest to the glass. I looked it up on the Internet and found out that this occurrence is fairly common among Honda makes. I took pictures of the damage and filed a claim with my insurance company. No warning occurred before the glass shattered.

Type: Vehicle, Vehicle: 2023 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2025
Jan 2025

Door locks do not respond. I will use the driver unlock button on the driver door panel, or sometimes by key fob, and the driver door will unlock, but the passenger (with less frequency than rear) and rear doors will remain locked. Sometimes they will all work. Generallly it’s the rear doors. Very intermittent and hard to reproduce. They tend to stay locked until I power the vehicle off.

Type: Vehicle, Vehicle: 2023 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2024
Oct 2024

The panoramic sunroof exploded while driving on the highway towards Tappahannock, VA

Type: Vehicle, Vehicle: 2023 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2024
Sep 2024

No incident has occured at this time however it is highly likely to due to the loud wind noise coming from driver side door when traveling more than 60mph. Concern has been addressed multiple times with no solution.

Type: Vehicle, Vehicle: 2023 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2023
Jun 2024

This vehicle has a massive leak with both the winshield and sunroof. Brand new car and terrible leaks

Type: Vehicle, Vehicle: 2023 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2023
Jun 2023

Hello, this is an issue with the vehicle not knowing the key FOB is in the vehicle as it's moving. This occurred 2 days after purchasing the 2023 Honda Pilot. As I was driving a warning light popped up on the dash indicating that the key was not in the vehicle. I took a picture and sent it to the dealer, they changed batteries, blamed issue on Honda manufacturing and emailed me that this was not a safety concern as the vehicle will not shut off if it doesn't sense the FOB in vehicle. Honda corporate told me this is a safety concerns. I'm not sure who to trust in this instance.

Type: Vehicle, Vehicle: 2023 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2023
Jun 2023

Had just rolled 1000 miles on car. Went to back out of a parking spot at a restaurant and car would shudder to a stop after moving a foot or two in reverse and go back into park. This happened approximately 4 to 5 times. We finally backed up enough to put it in drive and it continued to do the same thing in drive. We shut the car off and cranked it again. It still would slam back into park from drive at least twice more. We are now concerned with this as a safety issue in addition to it being a defect. What if it decides to return to park and we are going 60 mph? Dealer said if they can’t replicate the issue they can’t repair it. I have found an almost identical complaint another person posted on line with a 2017 Honda pilot. Have screen shot.

Type: Vehicle, Vehicle: 2023 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2023

Trend Over Time

Complaints by year

Quick Summary

The 2023 Honda Pilot has 7 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.