2017 Honda Ridgeline UNKNOWN OR OTHER

On 5/11/25 the vehicle MID display showed KEYLESS START SYSTEM PROBLEM error message with a scan gage DTC12C5 stored. This made the vehicle hard to start requiring multiple actuation of the START/STOP switch. The vehicle milage was 56404 miles. The START/STOP switch needed to be replaced.

- Door actuators - specifically back door actuators. Both back door actuators are failing, one almost never works (sometimes locks, never unlocks) and the other one is more sporadic. The front passenger door also went a week a few months ago that it was not consistently working. - Safety - 1- the actuators inconsistently work and either leave the car unsecured while moving/parked. 2- because the doors at times only manually lock my 3 year old can open the door. I have changed the side of the car I have her car seat on so I can reach behind me if it does not lock. 3- A younger kid cannot unlock the doors because they are much harder to push after they malfunctioned. Sometimes they become completely jammed and I have to push on it really hard while operating the handle... it is challenging for an adult, let alone a child. I really can't live with not fixing them as my kids would be trapped in an emergency situation. - Yes, dealer confirmed it was the actuator, but could only get back passenger door to fail during the visit. - No, just the dealer who gave me a quote to fix it. Quote was for almost $800 for both back doors, plus $80 to "diagnose" what I already told them which was the actuators did not work. I have it scheduled to be replaced for half that price at a different shop next week. This seemed like a crazy price to not have my kids trapped in the car. This sounds like a common issue in forums and since both of mine have failed (plus maybe the front passenger door too) it doesn't seem like bad luck of 1 part. - No I am not exactly sure when it started. I think the back passenger door has been awhile, my auto-start stopped working but the door awhile ago and I think this was the reason. I didn't realize it until last summer when I went to open the door when someone opened my door when I knew the truck was locked.

Honda has been unable to correct the following recalls on my vehicle. For Recall #1, my vehicle does not have (nor has it ever had) a tonneau cover. My first attempt to clear this recall through Honda was on 17 May 23. They have not cleared it. For Recall #2, I took the vehicle to a Honda dealership on 24 Apr 23 (see attached documentation). The recall is not yet cleared, yet the system works fine. Recall #1 NHTSA RECALL NUMBER: 20E-068 MFR CAMPAIGN ID: F8M CAMPAIGN DESCRIPTION: 2017-20 Ridgeline Tonneau Cvr Accsry Recall RECALL DATE: 09/17/2020 Recall #2: NHTSA RECALL NUMBER: 22V-867 MFR CAMPAIGN ID: KCK CAMPAIGN DESCRIPTION: 2017-19 Ridgeline Tailgate Harness Safety Recall RECALL DATE: 11/23/2022

The back up camera failed to work. We either had a blank screen or a screen with a grid but no picture of what was behind the truck when going in reverse.The truck was taken in for service and found to have broken wiring in the camera harness. This was found to be at the area the tailgate opens and closes. The tailgate harness was replaced by the service center and the camera now functions properly. We have the old harness that was damaged in our possession. This was a safety issue to not be able to see what was behind you when backing up. There has been complaints filed about this problem on 2017 Honda Ridgeline in the past by others owners but no recall has been issued.

Backup camera wire hardness broken due to open and close the trunk tail gate

REAR VIEW CAMERA FAILURE I opened and closed the rear tailgate a couple days ago, and the Rear View Camera stopped displaying when the vehicle is in reverse. Just a black screen for a while, then, the guidance lines show up, still with no picture. I have not taken this to the dealer yet, but on RIDGELINEOWNERSCLUB.COM, this appears to be a common problem, caused by a broken wire harness near the tail gate hinge.

- Backup Camera Failed - Specifically the wiring harness that goes to the tailgate. It can be inspected by others until it is replaced. - Yes, it is a large vehicle manufactured when it was required to have a backup camera, I back out of my driveway onto a small private street that always has lots of little kids playing. - The dealer confirmed the issue, they have ordered the part and it is $350 to fix a $30 wiring harness because the whole bed and tailgate has to be taken apart. - It has not been inspected by manufacturer (though I read online that Honda has a note in the system to send them the replaced harnesses) or insurance. - There were no warning lights; however, at first the backup camera would only work in one position that did not align with the parking guides for a few months until it finally went black. It also quickly flipped between views when the problem first arose. To better describe the issue, I wanted to report a safety issue with my 2017 Honda Ridgeline Black Edition. I saw that an investigation was already opened and there is a class action lawsuit from last year, but I wanted to formally add my truck to the ones affected by the same backup camera issue. Mine appears to be typical to the many photos I saw online, it appears the harness that allows the tailgate to swing both ways gets abruptly folded over the bottom edge of the tailgate when it is folded down during normal use, this has resulted in snapping the harness/wires at this flex/pinch point. It is clearly a design flaw and the issue occurs under normal use. I do not use my truck for work and I would say the tailgate is moderately used. My dealership called Honda and they said nothing regarding a recall, or even the first stages of that, are in the works. My wife won't drive my truck without the camera and I back out of my driveway onto a street that always has lots of kids playing so I really have no choice but to fix it... which was quoted at $350 and they ordered the parts.

The rear backup camera has failed at 31,000 miles. The cause of the failure is appears to be a severed wiring harness going from the main body of the vehicle into the tailgate, where the camera is located. The harness design or routing of the wires is clearly defective.

Back up camera harness is cracked exposing wires and breaking others camera not working .blind spot behind vehicle

THE BACKUP CAMERA IS NOT WORKING. "BLINKED/FLASHED" A FEW TIMES WHILE BACKING OUT OF THE GARAGE AND THEN QUIT WORKING. MAJOR SAFETY CONCERN. I CALLED HONDA TO REPORT THIS IN FEBRUARY 2020, BUT THEY SAID THERE WERE NO OPEN RECALLS AND THERE WAS NOTHING THEY COULD DO; HOWEVER, IT APPEARS THERE ARE MANY OTHER HONDA OWNERS EXPERIENCING THIS PROBLEM.

DIAMETER OF SAFETY BAR FOR CHILD SEAT HOOK TO BIG TO ATTACH HOOK ON A 2017 HONDA RIDGELINE

MY PROBLEM WAS WITH THE RIGHT REAR WINDOW GLASS. THE OTHER MORNING I STARTED MY CAR AND DROVE ABOUT HALF A BLOCK. I THOUGHT THAT I HEARD A SLIGHT AIR NOISE LIKE THE REAR WINDOW MAY HAVE BEEN SLIGHTLY OPEN. WHEN I TOUCHED THE RAISE FUNCTION FOR THE REAR WINDOWS THE RIGHT REAR WINDOW EXPLODED INWARD MAKING A LOUD NOISE THROWING GLASS FRAGMENTS ACROSS THE BACK SEAT, I WAS DRIVING STRAIGHT AT ABOUT 15 MPH ON A CITY STREET. IT WAS ABOUT 9 AM WITH TEMPS IN UPPER 60'S. I HAD DRIVEN THE CAR THE DAY BEFORE AND DID NOT LOOK AT THE WINDOW BEFORE IT BURST. I CLEANED UP MOST OF THE GLASS AND THERE WAS NO STONE OR OBJECT IN THE CAR THAT MAY HAVE BEEN THROWN AT THE WINDOW. IT WAS SUNDAY AND I WAS ABLE TO DROP THE CAR AT MY HONDA DEALER. I WISH I HAD TAKEN PHOTOS BUT DID NOT THINK OF IT.

I WAS LISTENING TO SIRIUS RADIO WITH THE TRUCK BED AUDIO ON. I COULD NOT TURN OFF TRUCK BED AUDIO. THE OFF BUTTON HAD NO EFFECT. I COULD NOT FIGURE OUT HOW TO TURN OFF THE AUDIO COMPLETELY. I DROVE TO STORE A FEW MILES AWAY. I TRAVELED AT 70 M/H. TRUCK BED AUDIO STILL ON. I TURNED OFF THE VEHICLE TO GO IN STORE, RETURNED, AND TRUCK BED AUDIO STILL ON. I TRAVELED 5 MORE MILES AT 80 M/H AND TRUCK BED AUDIO STILL ON. WHEN I VIEWED THE HOME SCREEN TRUCK BED AUDIO WAS GRAYED OUT. I PUSHED EVERY BUTTON I COULD FIND AND FINALLY WHEN PARKED, AT A DRIVE THROUGH, IT TURNED OFF. I DO NOT RECALL THE SEQUENCE OF BUTTONS I PUSHED. ANYWAY, NOT SURE IF IT WAS THE BUTTON PUSHING THAT FINALLY ENDED THE EVENT. I AM NOW AFRAID TO USE THE TRUCK BED AUDIO. I AM AFRAID IF I CANNOT TURN IT OFF IT WILL RUN DOWN MY BATTERY.

ON PAGE 32 OF THE RIDGELINE OWNER'S MANUAL IT STATES THAT THE FOB WILL LOCK THE TAILGATE. THE TAILGATE DOES NOT LOCK. THE CAVITY IN THE BED LOCKS BUT NOT THE TAILGATE. I HAVE A CAP ON THIS VEHICLE YET CANNOT SECURE VALUABLES IN THE BED OF THE TRUCK. WILL IT TAKE A LAWSUIT FOR PROPERTY LOSS FOR HONDA TO ADDRESS A FIX ????? I AM NOT RECOMMENDING THE RIDGELINE TO MY LARGE NETWORK UNTIL THIS IS ADDRESSED.

LACK OF INFORMATION AND ACTION REGARDING THE DEGRADATION OF SOY BASED WIRING INSULATION FROM RODENTS.

I WAS STOPPED AT A BUSY INTERSECTION WITH A VEHICLE IN FRONT OF MINE SIGNALLING TO TURN RIGHT. WHEN THE LIGHT CHANGED THE FORWARD VEHICLE TURNED RIGHT AND AS I PROCEEDED TO ACCELERATE TO GO THRU THE INTERSECTION MY CMS BRAKING SYSTEM APPARENTLY DEPLOYED, SLAMMING ON MY BRAKES AND BRINGING ME TO A JARRING STOP. I PAUSED AND THEN ACCELERATED ON THRU INTERSECTION WITH NO PROBLEM. THERE WERE NO VEHICLES IN FRONT OF ME OR TURNING IN FRONT OF ME WHEN THE BRAKES DEPLOYED SUDDENLY ON THEIR OWN. THIS WAS A BUSY INTERSECTION OF TWO STATE HIGHWAYS IN A SMALL CITY.

DANGER OBJECT APPROACHING WARNING SYSTEM GOES OFF WHEN WET WHEN NOTHING IS APPROACHING. OCCURS AFTER VEHICLE HAS BEEN SETTING IN RAIN AT LOW SPEED. OCCURRENCE IS INCONSISTENT. NOT EVERY TIME IT RAINS. SOMETIMES AFTER GOING THROUGH CAR WASH TUNNEL. I'VE TALKED TO HONDA CUSTOMER SERVICE AND CARRIED TO DEALER 5 TIMES. THEY CANNOT FIND THE CAUSE. WHEN THIS IS OCCURRING WHILE DRIVING YOU DON'T KNOW WHEN YOU WILL BE STUCK OR IF YOU SHOULD DRIVE OR STOP MOVING. IT IS A GREAT DISTRACTION. DEALER SAID THEY GOT IT TOHAPPEN ONE TIME BUT CANNOT FIN ROOT CAUSE. DEALER SAID HONDA ENGINEERING REPORTED PROBLEMS WITH WARNING SYSTEM ON SOME PILOT VEHICLES. ONE CALL TO HONDA CUSTOMER SERVICE WAS IN THE RAIN AND THE HONDA REPRESENTATIVE COULD HEAR THE SYSTEM GOING OFF AS I WAS DRIVING. HONDA DOES NOT APPEAR TO BE CONCERNED.