2020 Honda Ridgeline BACK OVER PREVENTION

The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Honda Ridgeline. The contact stated that the back-over prevention camera image failed to display an accurate image of the rear of the vehicle when shifted into reverse. The vehicle was taken to a local dealer where it was diagnosed that the back-over prevention camera wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2020 Honda Ridgeline. The contact stated that while shifting into reverse, the back-up camera occasionally failed to display an image. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention) and took the vehicle to the local dealer for the recall remedy. The recall repair was completed; however, the failure persisted, and the screen failed to display an image. The local dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.

The contact owns a 2020 Honda Ridgeline. The contact stated that while driving at an undisclosed speed, the back over prevention camera failed to operate as intended. The contact stated that the back over prevention camera displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2020 Honda Ridgeline. The contact stated that while attempting to reverse, he became aware that the rearview camera was not functioning as needed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V867000 (Back Over Prevention) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 45,000.

Unkown - backup camera failure.