2020 Honda Ridgeline Power Train

The 2020 Ridgeline has a feature that turns off the ignition when stopped for more than a couple of seconds. It then automatically restarts when you move your foot off the brake to the accelerator. On several occasions the car does not automatically, and displays a message on the dashboard that you need to shift to park and restart it. This process, shifting to park and attempting to restart, does not work for some time though. There was a recall notice on it, which I had completed by the dealer. When it happens, it produces a very dangerous situation where the car is stalled in traffic with other lanes moving and we are not able to move. The car has been into the dealer on three occasions and I received a letter from Honda, stating that once the recall on the issue was completed, if the situation persisted, they would replace the unit. I just brought it back to the dealer because the recall did not fix it and they stated that they knew nothing about the letter from Honda.

The contact's son owns a 2020 Honda Ridgeline. The contact stated that while her son was reversing, the vehicle shifted to neutral independently. The warning message "Stop. Driving when Safe. Transmission Problem, See Manual." Was illuminated. The contact's son shifted to reverse and continued to drive the vehicle. The contact stated that the failure reoccurred twice the next day while reversing. The contact's son turned off and parked the vehicle. The vehicle was towed to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 11,721. Consumer traded in this truck on 2/14/2022 and traded up to a 2022 Ridgeline. Consumer had the truck for a week and it did the same thing.

Driving up a grade my small dog move forward onto forward part of console and steped on gearshift buttons and vehicle shifted in to neutral. Engine rev. Up to 5000 RPM. Had to remove dog from gear shift panel slow down engine and vehicle back in gear and excelerate away from large truck approaching the rear of my vehicle. Vary scary, why does Honda put a push button transmission controls on a console between the seats.

2020 HONDA VEHICLES THAT ARE EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION ARE IMPOSSIBLE TO PLACE IN NEUTRAL, IF THE BATTERY IS DEAD. HONDA SELLS A TOOL (HONDA 07AAA-TZ3A100 LOCK RELEASE) FOR $225.00. USING THIS TOOL IS THE ONLY WAY TO PLACE THESE VEHICLES IN NEUTRAL, IF THE BATTERY IS DEAD. HONDA SHOULD BE INCLUDING THIS TOOL FREE OF CHARGE IN EVERY 2020 VEHICLE EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION.

HONDA VEHICLES EQUIPPED WITH THE ZF-9 SPEED TRANSMISSION CANNOT BE PLACED INTO "NEUTRAL" IF THE VEHICLE'S BATTERY IS FLAT. A SPECIAL HONDA TOOL THAT IS NOT INCLUDED WITH EACH VEHICLE, IS THE ONLY WAY TO PLACE THE ZF 9 SPEED TRANSMISSION INTO NEUTRAL, TO ALLOW FOR TOWING, OR PHYSICALLY MOVING THE VEHICLE OUT OF TRAFFIC, IF THE VEHICLE'S BATTERY FAILS. HONDA SHOULD INCLUDE THIS TOOL #07AAA-TZ3A100 LOCK RELEASE, WITH EVERY HONDA EQUIPPED WITH THE ZF 9 SPEED TRANSMISSION.