2002 Hyundai Elantra Suspension

I WAS DRIVING THE CAR AND THE MOMENT I TRIED TO STOP AT THE TRAFFIC STOP SIGN THE LOWER ARM CONTROL FROM THE DRIVER SIDE BROKE AND THE WHEEL BROKE AND THE CAR SLID. THANKS GOD IT WAS AT NIGHT AND NO CARS WERE THERE. I REMEMBER THE NIGHT BEFORE I WAS DRIVING ON THE HIGHWAY AND NOTHING HAPPENED. I CALLED MY INSURANCE AND THEY SENT ME A TOWING TRUCK TO MOVE THE CAR. I DIDN'T REPAIR THE CAR BECAUSE IT WAS A BIG MESS. I TOOK SOME PICTURES OF IT AND THE TOWING COMPANY GUY ALSO. I REMEMBER I WENT TO HYUNDAI DEALER AND I WAS LOOKING FOR A PART THEIR AND THEY TOOK MY VIN NUMBER TO CHECK FOR THE PART BUT NEVER TOLD ME ABOUT THE RECALL. CAN HYUNDAI COMPANY GIVE ME SOME MONEY BACK THAT I SPENT FOR TOWING AND LOOSING MY CAR BECAUSE OF THIS INCIDENT. I EVEN PAID FOR THE CAR REGISTRATION WEEKS BEFORE. *TR

I HAVE NOTED A RECALL #09V125000 RELATED TO THIS MAKE/MODEL/YEAR BUT FOR SOME REASON MY CAR WITH THE EXACT PROBLEM IS NOT PART OF THE RECALL. MY RIGHT FRONT CONTROL ARM COLAPSED. IT WAS COMPLETELY RUSTED THROUGH. WITH THAT SIDE FIXED I TRAVELED ABOUT 3 MILES AND MY LEFT SIDE CONTROL ARM BROKE. MY MECHANIC AND I WERE COMPLEXED, BUT AFTER RESEARCH I FOUND THIS PROBLEM EXIST AND RECALLS ISSUED. AFTER CONTACTING HYUNDA THEY SAID THIS VEHICLE VIN# WAS NOT COVERED. I DON'T UNDERSTAND HOW THIS LIFE THREATENING PROBLEM WAS NOT PART OF THE RECALL. SOMETHING IN THE RECORDS OF THIS CAR MUST BE IN ERROR.

REAR SUSPENSION CROSS MEMBER ROTTED OUT

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE AT AN INDEPENDENT MECHANIC FOR ROUTINE REPAIR. THE MECHANIC STATED THAT THE FRONT LOWER CONTROL ARM BUSHINGS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 153,248.

2002 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO SALT BELT CORROSION RECALL PROBLEMS. *SMD THE CONSUMER STATED SHE WAS NEVER NOTIFIED OF THE RECALL. HYUNDAI CLAIMED IT WAS BECAUSE SHE WAS NOT THE ORIGINAL OWNER. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THE CORROSION WAS TOO SEVERE FOR HER TO DRIVE THE VEHICLE. *JB

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING AT 25 MPH, THE PASSENGER SIDE CONTROL ARM FRACTURED. THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE CONTROL ARM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 07/27/16*LJ *CN

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHEN THE ACCELERATOR OR BRAKE PEDALS WERE DEPRESSED, A LOUD ABNORMAL CLUNKING NOISE EMITTED FROM THE FRONT END OF THE VEHICLE AND THE VEHICLE VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE LOWER CONTROL ARM AND BALL JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 195,000.

I APPLIED THE BRAKES AT A STOP SIGN AND THE FRONT DRIVER SIDE CONTROL ARM COLLAPSED . I HAD IT INSPECTED AND TREATED UNDER RECALL IN 2009. *TR

I APPLIED BRAKES AT A STOP SIGN AND FRONT DRIVER SIDE CONTROL ARM COLLAPSED. I HAD IT INSPECTED AND TREATED UNDER RECALL IN 2009. *TR

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A CLANKING SOUND AND THEN THE CONTROL ARM FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

THERE IS A RUST HOLE IN MY RIGHT LOWER FRONT SUSPENSION CONTROL ARM, RELATED TO HYUNDAI RECALL# 091. I CONTACTED HYUNDAI CUSTOMER ASSISTANCE CASE# [XXX]. I WAS TOLD I WOULD HAVE TO PAY FOR THE REPAIRS AND THEN ATTEMPT TO SEEK REIMBURSEMENT BUT WAS TOLD THERE IS NO PROMISE OF A REFUND. I SAID THEIR RECALL CLEARLY STATES VEHICLES BEING RECALLED ARE IN THE SALT BELT STATES OR CARS THAT ARE REGISTERED IN THESE STATES. MY CAR CAME FROM VIRGINIA BUT HAS BEEN REGISTERED AND DRIVEN HERE IN MICHIGAN FOR TWO YEARS AND SHOULD BE INCLUDED IN THIS RECALL. MY REQUEST FOR ASSISTANCE WAS DENIED. ALL THESE VEHICLES WERE BUILT WITH POOR QUALITY METAL COMPONENTS, THERE ARE NO VIN. BREAK POINTS AND SHOULD NOT MATTER WHERE VEHICLE IS LOCATED AS VEHICLES MOVE FROM STATE TO STATE. I SHOULD NOT AND WILL NOT WAIT FOR AN INCIDENT TO OCCUR. I WILL PAY FOR THIS REPAIR TO ASSURE MY FAMILIES SAFETY. I CONTACTED MY LOCAL DEALER ANN ARBOR AUTOMOTIVE AND TALKED TO BETHANY PATTERSON IN SERVICE AND EMAILED HERE PICTURES OF THE DEFECTIVE COMPONENT(WE HAVE THE EMAIL CONFIRMATION). SHE STATED THE SERVICE MANAGER WOULD REVIEW AND GET BACK TO ME. THREE WEEKS LATER AND NO CONTACT. I ALSO TOOK THE CAR TO THEM AT ANN ARBOR AUTOMOTIVE WHICH IS MY CLOSEST HYUNDAI DEALER IN ANN ARBOR MICHIGAN JUST TO SHOW THEM THE FAILURE WHICH IS VISIBLE WITH THE STEERING TURNED WITHOUT PUTTING ON A LIFT. THE SERVICE MANAGER WOULD NOT COME OUT TO LOOK AT, THEY ASKED ME IF I HAD AN APPOINTMENT AND THEN TOLD ME I WOULD HAVE TO LEAVE THE CAR FOR AT LEAST 3-5 DAYS JUST TO LOOK AND CONTACT HYUNDAI WITH NO ASSURANCE OF ANYTHING BEING DONE. WHAT A JOKE. I HAVE TRIED TO CONTACT YOU BUY PHONE BUT THE CALLS WILL NOT GO THROUGH, DO YOU STILL HAVE A PHONE? THERE ARE MORE PROCEDURES THAT HAVE TO BE DONE RELATED TO THIS RECALL BUT RIGHT NOW I HAVE TO REPLACE THIS ONE PART TO MAKE THE CAR SAFE FOR MY FAMILY. PLEASE HELP EVERYONE WITH THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR END OF THE VEHICLE SWAYED UNCONTROLLABLY. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR DRIVER'S SIDE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

I RECENTLY BOUGHT A USED 2002 HYUNDAI ELANTRA AND DISCOVERED AN ABNORMAL AMOUNT OF RUST ON THE FRONT CONTROL ARMS. IN SOME PLACES, HOLES HAD RUSTED THROUGH THE CONTROL ARMS. HYUNDAI DID A RECALL FOR OVER 150,000 OF MY EXACT MODEL INCLUDING THOSE IN THE STATE WHICH I LIVE BACK IN 2009. THE RECALL WAS FOR THIS EXACT PROBLEM. WHEN I TOOK THE CAR TO THE DEALER, THEY INSPECTED THE VEHICLE AND SAW THAT MY CARS PROBLEM EXACTLY MATCHED ALL THOSE OTHERS RECALLED. HOWEVER, THEY INFORMED ME THAT MY PARTICULAR CAR WAS NOT UNDER THIS RECALL DESPITE HAVING THIS IDENTICAL PROBLEM. THEY GAVE ME AN ESTIMATE OF $585 TO REPLACE THE ARMS THAT WERE A MANUFACTURER'S DEFECT. THE ARMS HAVE NOT BROKEN YET BUT THEY VERY EASILY COULD BREAK IN THE NEAR FUTURE, POTENTIALLY CAUSING A FATAL ACCIDENT. THE RECALL SENT OUT IN 2009 NEEDS TO BE EXPANDED SINCE IT DID NOT INCLUDE ALL THE CARS HAVING THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE EXHIBITED A LOUD BANGING NOISE. SUDDENLY AND WITHOUT WARNING, THE STEERING SEIZED AND THE FRONT PASSENGER SIDE DROPPED TO THE GROUND. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE CONTROL ARM WAS SEVERELY CORRODED AND FRACTURED IN TWO PIECES. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V125000 (SUSPENSION: FRONT: CONTROL ARM) AND ALSO, THE EXTENDED WARRANTY WOULD NOT COVER THE CORROSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 66,026.

A CONTROL ARM FAILED CAUSING THE VEHICLE TO SWERVE WILDLY INTO ONCOMING TRAFFIC AND THEN BACK ACROSS THE ORIGINAL LANE. COLLISIONS WITH OTHER VEHICLES AND A WHEELCHAIR-BOUND PEDESTRIAN WERE BARELY AVOIDED. THIS WAS SUPPOSED TO HAVE BEEN CORRECTED THROUGH A RECALL WHEN THE CAR WAS RETURNED TO THE DEALER FOR ISSUES OF ROTTING CONTROL ARMS. THE RECALL "REPAIRS" WERE SUPPOSED TO HAVE BEEN DONE ON MARCH 12, 2011, AT WHICH TIME THE MILEAGE WAS 60,380.

2002 HYUNDAI ELANTRA. CONSUMER STATES VEHICLE WENT OUT OF CONTROL WHILE DRIVING *TGW THE CONSUMER STATED ON JULY 7, 2009 SHE TOOK HER VEHICLE TO THE DEALER DUE TO A RECALL NOTICE SHE RECEIVED. THE PROBLEM WAS SUPPOSEDLY CORRECTED. ON NOVEMBER 18, 2011, WHILE DRIVING 65 MPH, THE CONSUMER HEARD A NOISE WHICH SOUNDED LIKE A TIRE BLOW OUT. SUDDENLY, THE VEHICLE WENT OUT OF CONTROL. THE CONSUMER WAS ABLE TO HOLD ON TO THE STEERING WHEEL AND SAFELY SKIDDED ONTO THE SHOULDER OF THE HIGHWAY. UPON CHECKING THE TIRES, SHE NOTICED THE FRONT DRIVER'S SIDE WHEEL ENDED PERPENDICULAR TO THE BODY OF THE VEHICLE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. AN ADJUSTER CAME OUT TO LOOK AT THE VEHICLE AND DETERMINED THE LOWER LEFT CONTROL ARM HAD ROTTED OUT. *JB

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT WAS TRAVELING 65 MPH WHEN SHE HEARD WHAT SOUNDED LIKE A TIRE BLOWOUT. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER AND NOTICED THAT THE FRONT DRIVER'S WHEEL WAS TURNED OUTWARD. THE CONTACTS INSURANCE COMPANY INSPECTED THE VEHICLE AND DETERMINED THAT THE FRONT DRIVERS SIDE CONTROL ARM WAS RUSTED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS PREVIOUSLY REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION; FRONT CONTROL ARM) ON 7/17/2009. THE CONTACT FELT THAT THIS WAS STILL A SAFETY ISSUE AND THE MANUFACTURER DID NOT HAVE AN ADEQUATE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 67,000. UPDATED 01/03/12*LJ UPDATED 01/12/12

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE RIGHT CONTROL ARM BROKE WHILE THE CONTACT WAS DRIVING. THE DEALER AND MANUFACTURER MADE THE CONTACT AWARE OF NHTSA CAMPAIGN ID NUMBER: 09V125000 (SUSPENSION FRONT CONTROL ARM), BUT THE VIN WAS NOT A PART OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 134,000.

TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING 5 MPH, ATTEMPTING TO PARK, THE CONTACT HEARD AN UNUSUAL NOISE OUTSIDE OF THE VEHICLE AND SUDDENLY LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE APPLIED AND HIT A CURB WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE CLOSEST AUTO SHOP FOR DIAGNOSTIC TESTING WHERE THEY STATED THE FRONT DRIVER SIDE CONTROL ARM HAD FRACTURED. IN APRIL OF 2010, THE VEHICLE WAS REPAIRED UNDER A RECALL WITH NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION: FRONT: CONTROL ARM). THE REMEDY REPAIR WAS UNSUCCESSFUL AND DID NOT PREVENT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 07/08/11*LJ THE VEHICLE WAS TOWED TO THE DEALER AND THE LOWER CONTROL ARM WAS REPLACED

2002 HYUNDAI ELANTRA. INTERNAL CORROSION AND THINNING OF STEEL *GR UPON LEAVING WORK ON FEBRUARY 10, 2010, THE CONSUMER BACKED UP AND THE FRONT LOWER CONTROL ARM BROKE. THE VEHICLE WAS TOWED TO A AUTO BODY CENTER. THE CONSUMER WAS INFORMED THAT THE CONTROL ARM HAD RUSTED THROUGH ON THE RIGHT SIDE AND THE LEFT SIDE WAS RUSTED AS WELL. DUE TO THE COST OF THE REPAIRS, THE CONSUMER DECIDED TO GET RID OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE WRECKAGE YARD. THE CONSUMER STATED SHE WAS NOT INFORMED OF A RECALL AND HAD SHE KNOWN ABOUT THE RECALL, SHE WOULD HAVE KEPT THE VEHICLE AND HAD IT REPAIRED.*JB

TL * THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL CONDITIONS, THE FRONT END OF THE VEHICLE COLLAPSED WITHOUT WARNING. UPON FURTHER INSPECTION, HE FOUND THE FRONT PASSENGER WHEEL PARTIALLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC CONTRIBUTED THE FAILURE TO A FRACTURED LOWER CONTROL ARM. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION: FRONT: CONTROL ARM); HOWEVER, THE REMEDY FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER REFUSED TO REIMBURSE THE CONTACT FOR THE SERVICE REPAIR. THE FAILURE MILEAGE WAS 25,751. UPDATED 05/06/10. *LJ THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER FOR THE RECALL. THE DEALER TREATED THE RIGHT CONTROL AR, WITH RUST PROOFING MATERIAL INSTEAD OF REPLACING THE ARM. THE ARM BROKE SIX MONTHS LATER. UPDATED 06/30/10.*JB

TL* THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 09V125000 (SUSPENSION: FRONT: CONTROL ARM). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE RECALL SERVICE REPAIR. HOWEVER, THE SPECIFIC REPAIR PART WAS ON A MASSIVE BACK ORDER. THE CONTACT STATED THAT THE VEHICLE WAS LEFT AT THE DEALER WHO PROVIDED HER A RENTAL VEHICLE. HOWEVER, SHE HAD BEEN WAITING FOR A PERIOD OF THREE WEEKS AND HAD CONCERN OF THE UNCERTAINTY OF THE AVAILABILITY OF THE RECALL PART. THE VEHICLE HAD NO FAILURE RELATED TO THE RECALL DEFECT AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE. UPDATED 07/26/10. *LJ UPDATED 08/03/10*JB

TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. ON APRIL 9, 2010, WHILE DRIVING APPROXIMATELY 15-20 MPH APPROACHING AN INTERSECTION THE DRIVER'S FRONT TIRE CAME OFF. THE VEHICLE SLID ABOUT 10 FEET THEN STOPPED. THE VEHICLE BLOCKED TRAFFIC IN THE INTERSECTION. HE STATED THAT A POLICE DIRECTED TRAFFIC DURING THAT TIME. A POLICE REPORT WAS FILED. HE CALLED A TOWING SERVICE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE CONTACT RECEIVED RECALL LETTER AND REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V125000, SUSPENSION FRONT:CONTROL ARM. HE SCHEDULED AN APPOINTMENT FOR APRIL 12,2010 FOR THE RECALL WORK TO BE PERFORMED BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS IN THE DEALERS POSSESSION FOR THREE MONTHS WHILE WAITING FOR THE PART. AFTER THE RECALL WORK WAS PERFORMED HE HEARD A LOUD POPPING NOISE COMING FROM THE FRONT DRIVER'S SIDE TIRE. THE CRUISE CONTROL NO LONGER WORKED, AND WATER WAS COMING INTO THE VEHICLE UNDER THE FLOOR MAT ON THE DRIVER'S SIDE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 112,000. UPDATED 12/22/10 *BF UPDATED 12/29/10

TL*THE CONTACT OWNS A 2002 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 70 MPH THE FRONT CONTROL ARMS FAILED AND THE DRIVER LOST CONTROL OF THE VEHICLE WHICH RESULTED IN A FATAL CRASH. THE POLICE AND FIRE DEPARTMENT ARRIVED ON THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION CENTER. THE VIN IS A PART OF RECALL NHTSA ID NUMBER 09V12500 (SUSPENSION FRONT: CONTROL ARM). AN APPOINTMENT WAS PREVIOUSLY SCHEDULED BEFORE THE CRASH OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 118,000.