9 complaints reported

2020 Hyundai Kona UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
9
Crashes
1
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Oct 2025

Car keeps stalling no matter what speed you're driving. Took the car to NTB and they said nothing is wrong with it. It continues to happen even in busy highways where someone almost ran into the back of me. Not safe to drive. Concerned as numerous forums suggest this is a problem with 2019-2021 Hyundai Konas.

Type: Vehicle, Vehicle: 2020 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Oct 2025
Aug 2025

The air conditioning system has a drain for condensation. If it gets plugged up, from debris, algae, etc., it accumulates and sprays it into the passenger cabin. In my auto it sprays considerable water onto the floor boards of both the driver side and passenger side. I encountered such spraying onto my right foot making it slip off the accelerator pad while turning left. While turning right it sprays onto the passenger side. This is an actual spray of water. The dealer reports this is an owner maintenance item. This is not addressed in owner manuals. A search of google issues shows this to be a very big issue. To issues exists. Water onto the accelerator and the brake pedal are safety issues. Wet carpeting causes mold. It is a very bad design.

Type: Vehicle, Vehicle: 2020 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Jan 2025
Jul 2025

The horn stopped working. I have owned several cars and never had a horn malfunction. This is an important safety feature and is mandated, like airbags. They should work.

Type: Vehicle, Vehicle: 2020 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Jan 2025
Jan 2024

Muffler pipe fell off while car was sitting in my driveway

Type: Vehicle, Vehicle: 2020 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Jan 2024
Jul 2022

My driver's side door would not unlock, either electrically, or mechanically today. I was in the car and could not exit. I'm 70 years old and a big guy. crawling over the console in a Kona to get out of the passenger side was a struggle. Took it to the dealer who said, yea, this is common. Question is, why is this not a safety recall? Had I been in an accident, the first responders would have to waste time to break open the door. If you are taking someone to an emergency room, you can't get out when you get there. This issue just randomly happened. Note the technician said this is very common, happening to all the Hyundais. He said a latch mechanism was failing. Web search shows it is not limited to the driver door.

Type: Vehicle, Vehicle: 2020 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Jul 2022
Jan 2022

2020 HYUNDAI KONA. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-301. THE CONSUMER STATED THE VEHICLE FAILED AS DESCRIBED IN SAFETY RECALL 21V-301. THE DEALER REFUSED TO HONOR THE RECALL AND REPAIR THE VEHICLE.

Type: Vehicle, Vehicle: 2020 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Jan 2022
Nov 2021

Felt shudder and felt like transmission not catching, later a “ping” sound, then sounded like something dropped or hit (though didn’t see anything in front of me when driving) and then didn’t look behind as on interstate. Then the oil and engine lights and one other came on and the car lost power.

Type: Vehicle, Vehicle: 2020 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Jul 2021
Oct 2021

The contact owns a 2020 Hyundai Kona. The contact’s granddaughter stated while driving approximately 20 MPH, the vehicle began to violently shake. The contact’s granddaughter pulled over but was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer and was awaiting a diagnostic test. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 18,000.

Type: Vehicle, Vehicle: 2020 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Aug 2021
Jun 2021 Crash Injury

The contact owns a 2020 Hyundai Kona. The contact stated while driving at 20 MPH, the AEB system inadvertently engaged causing the vehicle to decelerate and accelerate on its own. As a result, the contact lost control of the vehicle and crashed into another vehicle. The air bags did not deploy. The contact stated several warning lights were illuminated and there was smoke coming from the hood. The contact sustained injuries on the neck and shoulder but did not seek medical assistance at the time. A police report was filed. The vehicle was towed to a tow lot, then to the dealer but was not diagnosed nor repaired. The manufacturer was made aware of the failure and did not provide assistance. The approximate failure mileage was 16,000. Vehicle is a lease. Consumer had numerous issues.

Type: Vehicle, Vehicle: 2020 HYUNDAI KONA, Manufacturer: Hyundai Motor America
Incident: Feb 2021

Trend Over Time

Complaints by year

Quick Summary

The 2020 Hyundai Kona has 9 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.