2020 Hyundai Palisade Seat Belts

I have a seatbelt recall and the parts are still in back order. I don’t feel safe driving my car since my seat belt did come in clapped while driving

On December, 2025 I received notification from Hyundai de Puerto Rico (Sojitz de Puerto Rico Corporation) informing about the Hyundai Recall Number 283 (NHTSA Recall Number 25V-607) regarding the seat belt buckle assemblies problem (See attached notification document). On January 27, 2026 I took my Hyundai Palisade 2020 to the programed appointment at Hyundai de Cupey, Ave. Ponce de León, #1385, San Juan, PR 00926 for the inspection and replacements of my seat belts buckle assemblies. For my surprise, the service advisor Ms. Adleni Vazquez informed me that there was no such recall and that they were proceeding with an extended warranty on the vehicle seat belt assembly system. She also told me that they would only act during that warranty extension period if I could prove a malfunction of the seat belt buckle assemblies. I showed the safety recall notification letter and the action required to the service advisor, but still they denied the inspection of seat belt buckle assemblies. The advisor showed me the Hyundai de Puerto Rico instruction regarding the matter which is only to provide an extended warranty. (See attached document). My vehicle was just serviced for an ECU upgrade of the emission system which I was told was the only recall pending (See attached Service job document). Do I or my passengers need to be involved in an accident and suffer injuries or even death because my vehicle was one with the faulty buckle assemblies before I can make a claim and be provided with the needed service and remedy? I think this “extended warranty” argument used in Puerto Rico for recall 283 is a dangerous excuse for not providing the service required. Please, investigate this important safety issue and Hyundai de Puerto Rico’s noncompliance. Once again, this is a serious issue that requires a prompt remedy. Due to is physical nature, it cannot be remedied merely with an “extended warranty”. Thank you for your attention to this matter.

I rent my vehicle on the Turo app Market and depend On it as income. When this recall occurred the vehicle was suspended from the platform as it was being rented out to a client and was not informed during the recall as she was driving it, therefore putting her at risk, as well as myself as a host. Its been a month and now I am unable to do business or drive the car knowing the potential consequences stated by the recall indefinitely.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The third row seat belt buckles get crushed and deformed when the 3rd row seats are folded down. The folding process is automatic with a button. No option for manual folding, so it’s not human error from folding too hard or manually crushing the buckles. I’m not sure when the buckles got crushed or how many times of folding the seats led to the crushing. We rarely use the 3rd row but we are unable to latch the rear buckles because the plastic casing is cracked and crushed. I’ve researched the issue online and many other owners have complained about this problem in forums and with dealers.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The contact had not experienced a failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the parts were not yet available for the recall repair. The contact had not experienced a failure.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); and would like to be removed from the recall distribution list. The local dealer and the manufacturer was contacted.

Seatbelts will unbuckle on their own and have done that since we purchased vehicle.

Seatbelts in captain’s chairs come unlatched randomly.

Seatbelts coming unlatched randomly and all the time. Happens every time we drive and go somewhere

Seatbelts unclip after being buckled.

Front and rear seatbelts routeanly detach while driving making the vehicle unsafe for drivers passengers and children riding in this vehicle.

The 2nd row seatbelt on the passenger side comes unlatched during vehicle movement. Often times it will not latch and secure the seatbelt when a passenger is in the seat. On numerous occasions it has come unbuckled or would not work at all as required. Hyundai service centers have been unable to recreate the problem during inspection, stating there is nothing wrong with the seatbelt and we need to make sure we latch it fully. The deficiency never seems to happen during inspection but happens when my children and adult passengers are in the seat.

Passenger from seatbelt has always been hard to get to engage and clip and would sometimes come undone while driving. Now the drivers side front is coming undone while driving even after assuring it’s secure before driving. Rear ones are now having same issue. I took it to the dealer and they said they needed replacement but not under warranty even though it has always been an issue. I didn’t report it before the warranty expired but it has gotten much much worse and is totally unsafe to drive if it comes undone while driving. How is it supposed to work in an accident?

Received attached letter, extending warranty for twisted seatbelts. When I contacted the dealer, they said they had to be a case where my seatbelt came unbuckled for them to replace the seatbelts in my second row of my Hyundai palisade. Here is my concern. there have been numerous complaints about seatbelts coming unbuckled while people were driving. I place my most precious cargo. My two great granddaughters in that second row buckled in with the seatbelts, anticipating that I have done everything possible to safeguard them. now Hyundai is telling me that unless something tragic happens they are not replacing them although they do point out that they are twisted due to excessive space in the D ring. If this is the case, why are they not replacing them now? Are they waiting for something tragic to happen.?? I want my second row seat belt to be replaced so I know my great granddaughters are safe when I place them in my vehicle. This is ridiculous that they issue the warning but no recall. Can you please help??

Driver seatbelt will unbuckle or detach from buckle while driving. Multiple times it has happened where driving in dangerous conditions and the seatbelt will unbuckle while driving. Sometimes it will unbuckle itself quietly and I won’t notice it but the car will alert me to say it has been unlatched from the buckle.

The seatbelt is unbuckling at random times, even when it is not tugged on and while driving. Drove 10-15 times and the buckle unlatched at least 6 times. Another driver of the same vehicle is also having problems. Dealer/mechanic cannot replicate the problem. No warning symptoms prior to it unbuckling.

Discovered from passenger complaint that the two seat belt tensioners involved with the middle seat captain seats are defective. They will lock on their own without any deceleration or passenger intervention and not release unless the seat belt is unlocked & fully retracted. I have personally tested this and found both middle seat retractors to exhibit this failure even with the car standing still and powered off. A web searched revealed that Hyundai seat belts are under investigation by the NHTA at this time.

Both of our side seat of the middle row seatbelts will not buckle randomly or will just release. We’ve brought it in several times and they say they can’t find anything but it does this with my kids just sitting and riding. This has now been happening for years.

My driver seat belt has randomly popped off while driving it has happened 4 times since I bought this used 2020 palisade at the end of February it’s very scary and i don’t feel safe in this car. I don’t think it has happened with my kids seatbelts but I don’t trust them , I do not have the exact dates

The second row driver side seat belt both comes unlatched and will not catch on the latch. This is intermittent but happens about 70% of the time. I feel it is dangerous and needs a repair immediately. It has been going on since May of this year. My 13-year-old most often occupies that seat.

The seatbelts in the second passenger captains chairs will appear to be latched/locked in, and then when driving will unlatch. We have our daughters tug on them to assure proper locking and they will appear locked and still come unlatched frequently while we are driving. This problem has been going on and off since we owned the vehicle. It definitely puts the safety of our children at risk as they seatbelts clearly have a defect and I'm scared to think what would happen if this occurred during a car wreck. It often cannot be reproduced, which is why we haven't taken it to a dealer. There's no rhyme or reason as to when/why it occurs. It probably happens 3-4 times per month. In reading on-line forums with other owners of this vehicle, dealers are not willing to fix it due to its inconsistency. The seatbelts warning light does not always come on when this happens.

The seatbelt is flush with the seat and does not allow for a safe and easy fashion to buckle our son in while in his booster seat. We can get it done, but it is extremely difficult and he cannot do it on his own. Upon doing some research, many people are now using seatbelt extenders to help with that issue, which is not allowed/rated for this use. I was considering it until I saw the potential danger involved.

Multiple seatbelts in the vehicle seem to be latched properly, then while driving, they become unlatched. This occurs often, but is made worse in colder weather.

Having a lot of issue with the rear seatbelt buckle being recessed to far into the seat to ensure it was properly buckled. There has been a few incidents where my child was unaware she did not fully buckle until the seatbelt came undone. It’s gotten to the point where we decided to put her back into the car seat rather than a booster due to how difficult it is to buckle the seatbelt correctly