21 complaints reported

2021 Hyundai Palisade Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
21
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2025

My sunroof was working perfectly fine a month ago. I opened it while i was driving to get some air 10/28/2025 and heard a cracking noise. I immediately stopped it. The glass was off the track and it would not close. It only opens a little then stops. Took it to Hyundai dealership and they said in their report"the tracks are cracked, glass came off the track and tracks are warped." This is going to cost me 3k and this was clearly a malfunction of the vehicle!!

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Oct 2025
Nov 2025

When turning on the child safety locks, the doors repeat a clicking sound for a few minutes sounding as if the doors are locking. After the noise stops, the dashboard shows the message "child safety lock failure". My small child has been winding the window down since I cannot lock the windows and doors properly. I am afraid she will get a body part caught in the window or open the door while driving.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Nov 2025
Aug 2025

Child Safety Lock Failure notice - both parked or driving, I will hear a clicking noise coming from the doors. Sometimes I will receive a Child Safety Lock Failure error message on the dash. This would sporadically continue to happen while driving and even if my vehicle is parked and off and I happen to do something like open the doors. The vehicle has been serviced numerous times by Hyundai dealership and the door actuators have been replaced but the problem persists.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jan 2024
Feb 2025

Child safety locks failed and clicked attempting to engage until turned off.With the locks unable to engage, children able to utilize windows and open doors which put their safety at risk. Replaced under warranty.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jan 2021
Aug 2024

The child lock function malfunctions after engaged. Persistent clicking and doors are able to be opened while in the lock engage position. I travel with children so their safety is at risk with this malfunction. No lamp messages or warning signs are displayed. I’m taking back to the CarMax dealer today as I just purchased this car less than 24 hours ago.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jul 2024
Jun 2024

If you have the child locks engaged on the driver side door controls, the back locks will continuously click as if they are trying to lock/unlock. This can happen when opening the locks with the fob, or randomly while driving. There are multiple reports of this issue on online forums such as Reddit, [XXX] , etc. This should be considered as a known safety issue with the potential to impact the health and wellbeing of children riding in the back of Hyundai models, yet no recall is in place to address it. Multiple owners have reported dealing with Hyundai dealerships on this issue at this time, not sure why Hyundai is dragging their feet in addressing this obvious safety concern??? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jun 2024
Jun 2024

2021 Hyundai Palisade 30, 000 miles while driving started having a random clicking noise coming from the doors and a relay clicking noise coming from under the glove box followed by a Child Safety Lock Failure error message on the instrument cluster. This would sporadically continue to happen while driving as well as upon approaching vehicle. I have two small toddlers that I am truly concerned about. So far Hyundai has replaced 2 door latches and the Child Safety Lock Switch to no avail because the issue is still ongoing.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jan 2024
Jun 2024

The child safety door lock system is malfunctioning. While driving or approaching the vehicle with the keyfob, all door locks will cycle repeatedly and randomly. After a minute or so of cycling, the dash will illuminate that the child safety door lock system has failed. The light on the child lock button on the door will remain illuminated; however, the rear doors can be opened, including while driving. This is a significant safety issue for those with children in the back seat. Dealer hasn't been helpful. Issue can be repeated by cycling the child lock button on the door.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Oct 2024
May 2024

Car door locks will begin clicking randomly on all doors when either approaching the car with the key fob or when driving. Clicking will continue for a good minute before a Child Safety Lock failure message appears on the dash. Message only stays up for two seconds before going away. Searching forums, this seems to be a common issue and should be a recall. Dealership hasn’t been able to help but forums say the issue can be recreated by quickly cycling the child door safety lock switch.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: May 2024
Mar 2024

The hydraulic lifts for the tailgate are failing. They crack open and the pressurized spring can be ejected while driving. Per multiple Palisade forms this seems to be come and most state that their dealer said it was a known problem. Some people have reported multiple failures with the lifts even when the part is replaced. The lift can also collapse when hydraulics break. [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Nov 2024
Jan 2024

The contact owns a 2021 Hyundai Palisade. The contact stated there were several electrical failures with the vehicle. The contact stated the vehicle was broken into several times. The contact stated that 3 of the 8 cameras worked as intended while driving. The Lane Keep and the heated mirrors were inoperable. The contact stated that while engaging the Auto Hold button, the button worked intermittently. Additionally, the front and rear sensors were not working properly. The contact also stated the main computer failed to update as designed. The contact stated that the codes and signal failed to register failures with the vehicle and that the settings occasionally changed without warning. Several unknown warning lights were illuminated intermittently. The contact also stated the vehicle failed to switch between gasoline and Hybrid Mode. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact requested a buyback of the vehicle. The failure mileage was unknown.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Nov 2022
Nov 2023

When locking the doors upon exiting my Palisade, the alarm starts going off. This occurs when I use the door lock (internal and external), as well as the lock button on the key fob. When this occurs, two alerts come to my phone through Bluelink simultaneously. One is showing a Rear Occupancy Alert and the other shows a Panic Alert. My vehicle has been to the dealership 3 times in the past month, and the most recent time, it was there for 6 days. They have replaced sensors, issued updates, changed the key fob batteries, reprogrammed the fobs, checked all connections under the seats, etc. I have made sure all items are removed from the seats and even removed an air freshener that was hanging from my mirror, as I was told this could be causing the issue. The car is always vacant when this occurs, and service department members of the Hyundai dealership have also witnessed the occurrence as the alarm and notifications occurred when I dropped it off for service. I am fearful that the electrical issues may progress if the root cause is not identified.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Nov 2023
Nov 2023

The child safety locks keep failing. When engaged, the child safety locks continue to click as if they are locking the doors again and again. Then sometimes, but not every time, the child safety lock failure error message is displayed. This is extremely dangerous because if the child locks do not work my children can open the doors while I am driving, putting everyone at risk. This is also in credibly annoying and distracting while driving. making it unsafe to drive while the locks are engaged. The car has been to the dealer for inspection and they can not seem to replicate it, though we are still working with them to try and figure this out. The issue started around 11,000 miles.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jan 2023
Oct 2023

I've had several instances where the car didn't turn over and all technology screens began glitching, clicking and stating the key wasn't in the car.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Oct 2023
Oct 2023

Child locks constantly click, car can be on or off. Dash displays child lock failure.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Sep 2023
Sep 2023

After driving, the rear driver and passenger side doors will lock and unlock, eventually causing the Child Safety Lock Failure message to be shown. Child safety lock was on in the car. I brought car to dealership and no problem was found on inspection.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Sep 2023
Sep 2023

Child safety locks for doors is not working properly. Clicking sound constantly when the button is pressed. A “child safety lock failure” message comes up.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Sep 2023
Sep 2023

After driving for 15 minutes, the rear driver and passenger side doors will lock and unlock, eventually causing the Child Safety Lock Failure message to be shown. Child safety lock was on in the car.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Sep 2023
Jun 2023

Hyundai issued a safety recall notice on the tow harness. The harness may catch fire during use or when the car is off and parked. Don’t park the car in a garage until the fuse is pulled. We found out in august 2022 during visit to dealership. The interim fix is to remove the fuse for the tow harness. We are still waiting on a fix. We bought the car to tow a utility trailer and we can’t. We received written notice later that year. Calls to Hyundai customer care have no answer, the dealer has no answer and we have a car we cannot use. What recourse do we have?

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Aug 2022
May 2023

The child safety lock system is failing. The issue started intermittently and is now regularly occurring. With the child safety lock button on the driver’s door (near the window switches) engaged, an audible cycling of the door locks occurs. After about 12 cycles, the locks stop cycling and an error message appears on the dash. The message states “Child safety lock failure”. The safety of children in the vehicle is put at risk because the system regularly fails, allowing children to open doors with vehicle in motion. When the vehicle is taken to the Hyundai dealer that sold the vehicle, they claim they cannot reproduce it and that they have not heard of anyone else reporting the same issue. However, this has been reported by many Hyundai Palisade and Kia Telluride owners online and they have been working with their local dealers for repair. No components have been inspected because dealer “could not reproduce”. No messages appeared prior to failure, only after (as stated above). Issue first appeared at around 30,000 miles. Vehicle is available for inspection upon request.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Jan 2022
Sep 2021

The first time I was stopped at a red light and my vehicle shut off completely and was unresponsive, nothing worker. To get the vehicle to respond I had to get out of my vehicle at the light shut my door and use the remote to lock and unlock the vehicle at that time it finally responded. This happened again when I first started my vehicle and before I could put the vehicle in gear it shut off. I did the same thing as before and vehicle was responsive. The last time it happened I was driving the vehicle shut off I was almost hit from behind the brakes didn’t work had to wait for the vehicle to slow down, when I got out to shut my door to try to use the remote to get it to respond it kept rolling and almost hit me. This vehicle is currently in the shop to analyze this defect. There is no warning it happens out of nowhere and there is no controlling the vehicle. I am afraid for my life to drive this vehicle because if it is to happen again at a high speed or if I need to brake I run into to someone since the vehicle completely shuts down.

Type: Vehicle, Vehicle: 2021 HYUNDAI PALISADE, Manufacturer: Hyundai Motor America
Incident: Sep 2021

Trend Over Time

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Quick Summary

The 2021 Hyundai Palisade has 21 Electrical System complaints on file. Review the timeline above for detailed owner experiences.