2021 Hyundai Palisade Suspension

When driving at low speeds and going over bumps and speed bumps there is a thumping noise coming from the driver’s side rear. I’ve had the issue for quite some time now and there is a TSB on it for a faulty shock insulator. Between 2 different dealerships they have replaced it 3 times now and it’s doing it all over again. The last dealership has told me it is normal noise for the age and mileage of the vehicle.

I have a popping noise coming from the rear driver side suspension and it rides rough. I have been told by Hyundai that my rear shocks are leaking and from a different shop that my rear shock mount and absorber are causing the noise.

There's bad clunking noise which is common in palisades with rear self leveling shock absorbers. There was a TSB out there which didn't fix the issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Have had rear shocks replace twice by the dealer with less than once at 35,000 miles again at 60,000 mile on the SUV. now with around 70,000 miles on the SUV the shocks need replaced again. It is unacceptable for a manufacture to know how bad the shocks are on a vehicle and not come up with a better design. This is a border line safety concern suspension plays a vital role in a vehicles road manners and ability to maneuver car in hazardous situations. Replacing shocks on a vehicle every 25,000 miles to have a safe vehicle for my family is unacceptable.

Rear suspension shocks were blown and started leaking causing the vehicle to become very bumpy and unstable. The blown shocks were confirmed by a brake shop and ultimately replaced at the manufacturer dealership.

2021 Palisade was in for a repair on 5-13-2025. Mileage at that time was 62,144. I requested that a noise that I was hearing in the back of the car be investigated. The noise sounds like a pop that happens when turning or going over bumps. I was told by the dealer that the rear shock insulator caps needed to be replaced to the tune of $2000. I was not told there is a TSB for this issue. Unfortunately, this issue occurred when I was on vacation or I would have been able to have the car looked at before it hit 60,000 miles. The warranty might have covered this issue at that time. I researched this issue and learned of the TSB on this vehicle for this issue. I have read this website and learned that many have reported this.

Shock failure within 33,000 miles. Going over bumps at higher speeds causes some loss of control of the vehicle. Dealer confirmed the issue with the shock upper insulator. No one else has inspected this at this time. No warning lamps, messages or other symptoms. When driving at any speed bumps on the road cause very bumpy ride. Dealer states Hyundai's TSB 22-SS-001H has been rescinded. Shocks failed within 33,000 miles. No remedy for knocking and rattling noise in rear of vehicle caused by shock mounts. This seems to be the cause of the shocks failing prematurely.

The 2021 Palisades started riding very rough and bouncy. I made an appointment and took it to Edmond Hyundai for the repairs. They initially said that the rear insulator-strut needed to be replaced and they would order them. It took 10 days to get the parts from Dallas and made another appointment to get it fixed. The dealership took 6 hours to replace only the insulator and kept it over night to do the 4 wheel alignment which they would not cover as warranty per the Service Manager but it was need. I picked it up the next day only to discover that only the insulator was replaced and was told that the service tech test drove the vehicle and it's fixed. I drove out and tested the suspension, it took only 1 mile and back it went to get fixed.

The rear suspension is not working. The SUV bounces around like a roller coaster. This occurred somewhere around 30,000 mile mark. Before that, the ride was smooth.

Rear shock failure causing bouncy uneven drive, confirmed with visibly leaked fluid. Dealership contacted, awaiting investigation

Rear shocks and absorbers have been replaced twice and broken within 84,000 miles.

The car is under a year old, and started having a popping noise from rear driver side. The problem was determined to be the shock failing. This was confirmed at the dealer as a known issue that Hyundai is working on. We asked for it to be documented and put on file for our car. The service technician decided to replace the part and a new shock was installed.

The failed/malfunctioning component(s) are the rear shocks/struts. Safety put at risk due to uncontrollable bumpiness and instability while driving on less than perfectly smooth local roads and highways. The problem has been confirmed by local Hyundai dealership service center. There are no associated electronic notifications or warning lights alerting driver of failure or malfunctioning of this vehicle component. Recently purchased the vehicle in July 2024 as a certified pre owned and noticed knocking sound emitting from rear (mostly left) side of vehicle about a month or two after purchase.

Knocking sound from rear driver side area. May be linked to suspension. Cars has only 55k miles.

Vehicle started to have bumpy ride and loud popping noise from the rear. I have an appointment at the dealership next week, but we know the shocks are leaking/malfunctioning. This seems to be a very common problem with Hyundai Palisades. The concern is replacing with the same OEM parts to have the same issue again.

I am experiencing the issues stated in TSB 22-SS-001H. 70,000 miles on vehicle; Hyundai refuses to repair under extended warranty.

I have a 2021 Hyundai Palisade with 65,000 miles on it and rear struts have already become an issue. I just (this week) replaced all four tires and did 65,000 mile routine maintenance on this vehicle. During these services, it was inspected by local Hyundai dealership and they confirmed the need for them to be replaced but car is available for additional inspection at any time. We first noticed a slight noise coming from the rear end about 4 months ago and it's progressively gotten worse and more frequent. I drive a considerable amount for work and I'm very concerned this is going to cause handling issues while on the road, especially during rainy weather. Internet forums are full of complaints of the same nature with these vehicles with low mileage. I don't know why Hyundai is not addressing this as a safety recall.

Knocking noise at back when driving was told it was the rear shocks. Was told by dealership on 4/4/2024 that there is a TBS regarding this issue.

There is a knocking or clunking noise from the rear of the vehicle when driving on bumpy roads at low speeds.

I PURCHASED A PALISADE 2021 LIMITED AWD TRIM FROM A LOCAL DEALERSHIP ON 12/01/2020 NIGHT. I TEST DROVE A DIFFERENT PALISADE, BUT PURCHASED THIS SPECIFIC PALISADE AS WE WERE LOOKING FOR A BEIGE INTERIOR. WE DROVE THE NEW PALISADE FOR THE FIRST TIME ON THE HIGHWAY ON 12/06/2020. IT VIBRATES AND RUMBLES ON THE HIGHWAY. IT MOSTLY COMES FROM THE REAR SUSPICION. 1) IT CONSTANTLY SHAKES AND RUMBLES WITH CONSTANT VIBRATION 2) THE SUSPICION ALMOST FEELS LIKE SEATING ON LOOSE SPRING AND CAUSES THE LOWER PORTIONS OF THE CAR TO SHAKE UP & DOWN CONSTANTLY WITH HIGH FREQUENCY. IT MAKES EVERYONE IN THE CAR SEVERELY MOTION SICK WITH LESS THAN 50 MILES OF ROAD TRIP. IT SOUNDS LIKE PALISADE 2021 LIMITED INHERITED THE VIBRATION PROBLEM FROM PALISADE 2020 [AS DESCRIBED IN TSB # 19-SS-003H].