2022 Hyundai Palisade Seat Belts

We have tried to get our local dealership to replace the seatbelt in reference to Hyundai major safety recall 283. They have not provided a remedy to my families daily driver. We scheduled an appointment to make the repairs on 12/18. My wife took the vehicle there just for them to tell us they did not have the parts to make repairs. She was told this on the phone as well when she called on 1/7, 1/15, and 1/19. We also contacted Hyundai directly and was told our case would be expedited. Our concern has not been important to every entity that we have contacted due to it not being there families at risk. Other families have been able to get rental vehicles provided by the dealership but my family has not been that fortunate. Thanks in advance and any help is appreciated.

The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at an undisclosed speed or while the vehicle was parked, the front driver's and the rear passengers' seat belts unexpectedly unlatched. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, parts were not yet available. The vehicle was taken to a dealer by the contact's spouse, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact later called the dealer and was advised that the parts were not available and that the parts were on a nationwide backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 67,000.

My middle row seat belts randomly become disengaged. Even after ensuring they are pushed in all the way. This has happened multiple times and is concerning as I drive my kids around a lot. It has had 10+ times but I took it to the dealer and they said at the time they couldn't replicate it so nothing could be done but it keeps happening! Randomly and without warning.

Driver's seatbelt is unlatching while driving spontaneously. It is also having issues latching and staying latched. The dealership was not any assistance, as they said it was likely maybe dirt in the seatbelt (there isn't any debris). This is a huge safety concern, as we have a young child and are now concerned about the rest of the seatbelts doing the same thing.

For the last two months nearly every time the front passenger seat seat belt unbuckles when it is used.

Sometimes seatbelts come unbuckled in the front and back seats. Currently front passenger seat will not buckle has happened several times. Seems to not always latch all the way. Have had a seatbelt, unbuckled while driving a few different times. Huge safety issue.

2nd row captain seats come unbuckled on there own after correctly buckling/ latching them. Has done it multiple times while driving down the road on my adult children and my younger children

The front passenger seatbelt suddenly popped open while making a turn. The same thing previously happened with the drivers seatbelt but figured I must have not fully buckled it; when it happened to my husband weeks later in a different seat, I researched it and see it is a known issue.

Passenger rear seat (middle row) belt comes unlatched on its own while the vehicle is being operated. The latch is currently securing a [XXX] boy (approx. [XXX]) for most of the time the seat belt is latched. The seat belt in most cases remains latched however it is slowly becoming more progressive. The left rear passenger seat (middle row) is currently latched securing a car seat with no issues present and no issues present at third row seat belts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to report a serious safety concern regarding my vehicle’s front passenger seat belt, which unexpectedly came unlatched. Although Hyundai replaced that one seatbelt, I remain very concerned that other seatbelts in the vehicle could have the same defect. I was informed that the warranty has been extended in case this issue happens again, allowing for additional replacements. However, this approach does not fully address the risk. If a seatbelt were to unlatch during an accident, it could lead to severe injury or death. This is a major safety hazard affecting all seatbelts in the vehicle.

The seat belt buckle in the third row was crushed by the folding of the third row. I had to replace the buckle to use it.

My wife drives the vehicle regularly and mentioned that the seatbelt unlatched multiple times without force to the buckle or latching mechanism. The seatbelt problem was occuring before her vehicle accident and continues to happen afterwards. The seatbelt came completely undone while driving at highway speeds and seperately during stop and go traffic. You may inspect it as needed as long as the inspection does not impeed usage for traveling to work Monday - Friday 8-5 please. The vehicle is used as a primary means of transportation. The driver's safety is continously put at risk due to seatbelt failure and may cause bodily injury, serious bodily injury, or death if not corrected. The vehicle was dropped off at Hyundai Northwest in San Antonio for a seperate issue and the seatbelt failure was mentioned and I was told there is no active recall for it to be fixed. They did not investigate further. The vehicle has been to classic collision repair on Fredericksburg Rd in San Antonio for a rear end collision (not at fault). No warning lamps or messages noted.

Multiple times after the kids buckle in, their seatbelts will become unlatched while driving down the road. This occurs in the middle row and happens with everyone from the [XXX] to the [XXX] . In some instances it has happened when an adult is sitting in the second row as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Hyundai Palisade. The contact stated that the front driver's side and passenger's side seat belts unbuckled independently while driving. The contact stated that the failure had recurred more frequently with the front passenger's side seat belt. The local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 25V607000 (Seat Belts), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

2nd row, right seat belt will sometimes not latch properly, or will come unlatched by itself while in operation.

I am the second owner of this vehicle and have only been driving it for two weeks. The second row driver’s side seatbelt has disengaged on multiple occasions (at least 5) while the car is in motion. The passenger seatbelt has disengaged twice and the driver’s seatbelt has disengaged once. Obviously this is a serious issue that could result in major injuries if an accident ever occurred. I will be taking the vehicle in for service as soon as possible.

Drivers seatbelt randomly comes unclicked when driving. This also happens even after making sure the seatbelt is secure. Also have issues with passengers side second row with seatbelt not clicking into place after several attempts.

I have experienced a couple times where the driver's seatbelt has become unbuckled. We have owned the Palisade since May of 2022. We have had now issues with the seat belts until this past two weeks. I buckled the front seat belt like normal. It unclicked. I forced the seat belt to click harder and it did stay secure, but a couple miles down the road the seat belt unclicked. Possible faulty seat belt. As mentioned, this has not been an issue until now.

The seat belt on second row of Palisade Hyundai 2022 does not latch all the time, and it is a safety issue. Keeps happening on and off since I bought the vehicle. Dealer doesn’t want to fix it, as when they test it 2 it works.

The passenger side 2nd row seatbelt will randomly become unlatched while driving the vehicle. This happens despite checking to be sure it has clicked/locked into place at the start of the drive, and has happened repeatedly at random times. This began happening in January 2025 and has occured about 6 times since. I just scheduled a Hyundai service repair for 02/28/25.

The contact owns a 2022 Hyundai Palisade. The contact stated that the driver's side and passenger’s side front seat belts unlatched unintendedly. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 19,000.

Passenger and Driver seatbelts unlatch on their own

The rear passenger captain seatbelt does not latch properly. My daughter who is [XXX] struggled one day to get the seat belt to latch. Upon inspection nothing appeared to be stuck in the latch. The seatbelt would enter into the lower lock fine, but not engage. After several attempts the seatbelt would eventually latch. However when driving if under pressure, the seatbelt has come unlatched with no action to the release button. I had a similar issue with the rear seatbelt in the third row that just wouldn't latch no matter what and the dealership replaced no issues. I took my car to Vision Hyundai in Canandaigua this morning and was informed that they couldn't replicate the issue so the latch was in fact not broke. The gentleman was putting his whole weight into it when latching it, but did share if he slowly tried to latch it didn't catch, but that wasn't a safety concern. After reviewing multiple hyundai forums, I see I am not alone and this appears to be a wider issue. 37 others have filed a formal complaint regarding this issue and I tried to tell the guy, I don't want to be driving and get into an accident and then the seatbelt decides to "fail". It should be taken at the customers request and the seatbelt should be replaced even if there is no formal safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2nd row seat belts unlatching on their own. More prevalent in cold temperatures.

Rear passenger seatbelt has unlatched unexpectedly several times