2001 Hyundai Santa Fe Suspension
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The rear trailing arm cracked in half causing my wife to run off the road11
MY WIFE WAS ACCELERATING TO 45 MPH, THE VEHICLE BEGAN TO SWERVE LEFT TO RIGHT RAPIDLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. SHE COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. SHE NOTICED THAT THE REAR PASSENGER SIDE WHEEL WAS ALMOST TOUCHING THE INSIDE OF THE REAR FENDER. SHE WAS ABLE TO LIMP IT ABOUT A MILE HOME TO DRIVEWAY. SHE CONTACTED HYUNDAI & THEY TOLD HER TO TOW IT TO CLOSEST HYUNDAI DEALERSHIP & REAP SUSPENSION PROBLEM WILL BE FIXED UNDER RECALL. AFTER WE PAID TO HAVE IT TOWED TO DEALERSHIP IT WAS DIAGNOSED THAT THE REAR TRAILING ARM WAS CORRODED AND ALMOST BROKEN & NEEDED TO BE REPLACED. THE DEALER SERVICE TECHNICIAN CALLED MY WIFE THE NEXT DAY TO INFORM HER THAT HER SANTA FE REAR TRAILING ARMS HAD NOT BEEN REPLACED BY HYUNDAI. SHE IMMEDIATELY CALLED HYUNDAI TO SPEAK WITH PERSON THAT TOLD HER TO HAVE IT TOWED TO DEALERSHIP. HYUNDAI OPENED A CASE NUMBER FOR HER SANTA FE. HYUNDAI CALLED BACK COUPLE DAYS LATER SAYING THEY HAD RESEARCHED HER SANTA FE UNDER RECALL CAMPAIGN 090 AND THAT IT DID NOT QUALIFY BEING THAT IT HAD NOT REGISTERED WITHIN THE 20 SALT BELT STATES REQUIRED FOR RECALL. HYUNDAI CASE WORKER SAID THEY WERE NOT GOING TO REPAIR THE SANTA FE UNDER RECALL.& HYUNDAI WAS CLOSING THE CASE. AFTER A VERY EXTENSIVE SEARCH ON THE SANTA FE FRAME CORROSION RECALL SHE DISCOVERED THAT THE FRAME CORROSION RECALL HAD BEEN EXPANDED TO INCLUDE EVERY SANTA FE WITHIN THE 50 STATES, ALTHOUGH HYUNDAI DID NOT SEND NOTICES TO ANYONE UNLESS THE SANTA FE HAD BEEN REGISTERED IN THE 20 SALT BELT STATES. WITH THIS NEW INFO SHE HAS BEEN TRYING TO CONTACT THE HYUNDAI CASE WORKER TO RE-OPEN HER CASE. AS IT STANDS HER SANTA FE WAS TOWED TO HYUNDAI DEALERSHIP WHERE IT SITS IN BACK LOT UNTOUCHED & UNDRIVEABLE. AFTER CLOSER LOOK AT TRAILING ARMS BOTH SIDES ARE RUSTED COMPLETELY OUT.
The contact's friend owns a 2001 Hyundai Santa Fe. The contact stated that while a friend was driving at approximately 55 MPH, the vehicle began to veer off to the right without warning and the driver began losing control of the vehicle. Despite the failure, the contact's friend was able to drive the vehicle to her home at slow speeds. Another friend was able to inspect the vehicle and discovered that the rear passenger’s side trailing arm had fractured due to severe corrosion. Upon investigation, the contact discovered NHTSA Campaign Number: 09V123000 (Suspension) which he linked to the failure. The dealer and the manufacturer were both notified of the failure and he was informed that his vehicle was not under recall. The vehicle had yet to be repaired. The failure mileage was unknown.
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE CONTACT HEARD AN ABNORMAL POPPING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DROVE BACK TO HER RESIDENCE WHERE HER HUSBAND INSPECTED THE VEHICLE. THE CONTACT'S HUSBAND DISCOVERED CORROSION ON THE REAR CONTROL ARM. DUE TO THE CORROSION, THE DRIVER'S SIDE REAR CONTROL ARM FRACTURED. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000. *LN*JB
OUR MECHANIC HAS IDENTIFIED SIGNIFICANT CORROSION TO THE DRIVER'S SIDE REAR TRAILING ARM, A SAFETY AND OPERATIONAL VULNERABILITY CONSISTENT WITH NHTSA SAFETY RECALL NOTICE 09V123000. THE NHTSA SAFETY RECALL OBSERVES THE DANGER OF THE REAR TRAILING ARM FRACTURING, AND INCREASING THE RISK OF A VEHICLE CRASH. WE HAVE CONTACTED THE LOCAL DEALERSHIP AND THE MANUFACTURER, HYUNDAI, ABOUT THE SAFETY VULNERABILITY, RESULTING FROM THE LATENT MANUFACTURING WEAKNESS. AS DETAILED IN THE ATTACHED FILE. THE DEALER SERVICE DEPARTMENT IS INDIFFERENT TO THE FAULTY VEHICLE PART AND SAFETY VULNERABILITY, AND NO RESPONSE HAS BEEN RECEIVED FROM THE MANUFACTURER. WE ARE ATTACHING PHOTOS OF THE REAR TRAILING ARM CORROSION CONSISTENT WITH THE MANUFACTURING FAILURE IDENTIFIED IN THE NHTSA SAFETY RECALL.
DRIVERS SIDE LOWER CONTROL ARM RUSTED OUT IT HAS 2 RECALLS ON IT BUT NOT THE CONTROL ARM WHY IF THE TRAILING ARMS ARE RUSTED IT SHOULD BE ADDED TO???????? STARTED MAKING NOISE NO WARNING WHILE DRIVEING 55 MPH HAPPENED ON 8/23/2019
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SWERVE LEFT TO RIGHT RAPIDLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE WHEEL WAS ALMOST TOUCHING THE INSIDE OF THE REAR FENDER. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A NEARBY INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR TRAILING ARM WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER BECAUSE IT WAS EIGHTY MILES AWAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
REAR DRIVER SIDE TRAILING ARM BADLY RUSTED.
REAR DRIVER SIDE SPRING RUSTED OUT CAUSING TIRE TO LEAN INTO CAR. ONLY BACKING OUT OF DRIVE WAY AT 2 MPH. WHY WAS ONLY RECALL SENT TO SO CALLED "SALT STATES"? I LIVE IN TENNESSEE AND SALT IS USED ON ROADS IN WINTER.
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE'S LOWER FRAME CONTROL ARM WAS MAKING A CLICKING NOISE. THE DEALER DIAGNOSED THAT THE A FRAME NEEDED TO BE REPLACED; HOWEVER, THE BOLTS THAT HELD THE FRAME WERE RUSTED. THE A FRAME WAS NOT ABLE TO BE REMOVED AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER ISSUED A PREVIOUS RECALL THAT WAS DIRECTLY RELATED TO THE FAILURE; HOWEVER, THEY WERE UNABLE TO IDENTIFY THE RECALL NUMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE DRIVER'S SIDE REAR WHEEL TILTED LEAVING THE VEHICLE IMPAIRED. THE VEHICLE WAS TOWED TO A NEAR BY FIRESTONE WHERE THE FAILURE WAS ASSESSED BY THE TECHNICIAN. THE FAILURE WAS DIAGNOSED AS A FRACTURED REAR AXEL. THE CONTACT STATED THAT THE MANUFACTURE WAS NOTIFIED OF THE FAILURE AND NO REPAIRS WAS MADE. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.
I HAVE HAD TO REPLACE THE BALL JOINTS TWICE. THE FIRST TIME WAS SEVEN YEARS AGO AT ABOUT 40,000 MILES AND RECENTLY IN JUNE 2016 AT 84,000 MILES. SINCE IT IS A UNIQUE SUSPENSION WITHOUT ALIGNMENT ADJUSTMENTS, THE DESIGN COULD BE CAUSING UNUSUAL STRESS ON THE BALL JOINTS.
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTE FE. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD POP, THE VEHICLE'S WEIGHT SHIFTED, AND THE REAR DRIVER SIDE TIRE CAVED INTO THE WHEEL WELD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE TRAILING ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
REAR TRAILING ON ON BOTH SIDES HAVE CORRODED THROUGH. DRIVER SIDE REAR CONTROL CASE HAS DISINTEGRATED, PASSENGER SIDE IS SEVERELY CORRODED. - MARCH 18, 2010: VEHICLE HAD SERVICE PREFORMED ON TO ADDRESS "RECALL #090 REAR TRAILING ARMS AND FRONT SUB-FRAME CORROSION TREATMENT", RUST PREVENTATIVE V AND PLUG KIT SERVICE PERFORMED BY DEALER. - MAY 16, 2012: VEHICLE HAD SUBFAME REPLACED DUE TO RUST HOLE AT RIGHT FRONT LOWER CONTROL ARM CONNECTION, REPLACEMENT OF RACK & PINION AND TRANSFER CASE FOR $2777. - DEC 12, 2014: VEHICLE HAD SERVICE PERFORMED TO ADDRESS "TSB# 14-01-141-1 - FRONT COIL SPRING PROTECTOR. THERE IS A FAULT WITH HOW THE RECALLS AND SERVICE REQUIREMENTS HAVE BEEN ISSUED WITH THIS VEHICLE. IF THE RECALL AND PRESCRIBED SERVICE WERE PROPERLY DONE, HAVING TO REPLACE THE FRONT SUB-FRAME JUST OVER 2 YEARS OF HAVING SERVICE TO PREVENT SUB-FRAME CORROSION PERFORMED WOULD NOT HAVE BEEN REQUIRED. THE SUB-FRAME WAS SO DAMAGED THAT THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. NOR WOULD 4 MONTHS AFTER HAVING RECALL SERVICE PERFORMED AND VEHICLE INSPECTED BY DEALER, THE REAR CONTROL CASE AND ARMS HAVE COMPLETELY FAILED MAKING THE CAR NOT ONLY UNSAFE TO DRIVE BUT NOT EVEN DRIVABLE NOW BECAUSE THE REAR DRIVER SIDE WHEEL IS POSITIONED AT AN ANGLE WITH STRUCTURAL SUPPORT.
MY TEENAGE DAUGHTER WAS DRIVING HER CAR AND IT STARTED SWAYING ON THE ROAD. SHE HAD A LOT OF TROUBLE CONTROLLING THE CAR AND FINALLY WAS ABLE TO PULL IN SOMEONES DRIVE. UPON INSPECTING THE CAR WE NOTICED THERE WAS A PROBLEM WITH THE BACK RIGHT TIRE. AFTER FURTHER INSPECTION IT WAS DISCOVERED THE TRAILING ARM HAD SPLIT AND HAD RUSTED OUT. I HAD NOTICED THERE WAS A RECALL IN CERTAIN STATES FOR THE SAME PROBLEM THAT WAS WRONG WITH HER CAR BUT I WAS TOLD BY THE DEALER HER CAR DID NOT HAVE A RECALL FOR THIS. WE HAD TO PAY OUT OF POCKET TO FIX THE CAR. I DON'T UNDERSTAND HOW HYUNDAI CAN ONLY LIMITED THIS TYPE OF RECALL TO CERTAIN STATES, WHEN KENTUCKY DOES USE A LOT OF ROAD SALT THAT SEEMS TO CAUSE THIS PROBLEM. PLEASE LET ME KNOW IF WE COULD BE REIMBURSED FOR THIS. IT COULD HAVE BEEN A LOT WORSE IF MY DAUGHTER HAD BEEN GOING FASTER OR ON THE INTERSTATE.WE DO HAVE PICTURES IF YOU NEED THOSE PLEASE LET ME KNOW.
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT, THE REAR TIRES TURNED RIGHT AND THE VEHICLE WENT SIDEWAYS BLOCKING TWO LANES. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE TRAIL ARM WAS RUSTED AND CRACKED IN HALF. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE DRIVER SUDDENLY LOST CONTROL OF THE VEHICLE WITHOUT ANY WARNING. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE REAR PASSENGER WHEEL WAS BENT DUE TO CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD BEEN REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 255,000.
HI, I'VE READ SEVERAL COMPLAINTS OVER A ISSUE THAT I'M STARTING TO HAVE AND THE OUT COMES HAS NOT BEEN GOOD AND I FEAR FOR MY FAMILY DRIVING IN THIS VEHICLE. I'M HEARING A SCRATCHY RUBBING SOUND IN THE REAR SO I JACKED IT UP TO FIND MY TRAIL ARMS ARE RUSTED SO BAD THEIRS HUGE HOLES IN THE TRAIL ARMS AND ROTOR COVER ARE RUSTED ALMOST OFF. I SURE DON'T WANT TO RECEIVE A CALL MY FAMILY HAS BEEN HURT IN A ACCIDENT SO IS WHY I'M CONTACTING YOU OVER THIS MATTER. I WOULD APPRECIATE TO BE CONTACTED TO KNOW WHAT I SHOULD DO BEFORE IT'S TO LATE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
LOWER CONTROL ARM RUSTED THROUGH WHEEL DETACHED FROM ROTOR WHEEL HANG OFF. WHEEL NOT STRAIGHT. *TR
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE STARTED TO SHAKE AND THE TIRES BEGAN TO MAKE A LOUD NOISE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE CONTROL ARM WAS BENT INTO THE FRAME. THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO CORROSION. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 118,390.
MY TEENAGE SON WAS DRIVING HIS VEHICLE, WHEN IT SUDDENLY FELT LIKE HE WAS DRIVING ON BLACK ICE. THE WHEELS FELT LIKE THEY WERE ALL OVER THE ROAD, AND HE HEARD SOME TYPE OF LOUD NOISES COMING FROM UNDERNEATH THE CAR. LUCKILY HE KNEW BETTER AND PULLED OVER ONTO THE SIDE OF THE ROAD. THE WHEEL ON THE LEFT HAND SIDE LOOKED COMPLETELY TURNED IN AND THE VEHICLE WAS NOT DRIVABLE. WE IMMEDIATELY TOOK THE VEHICLE TO OUR LOCAL MECHANIC. LATER THAT NIGHT I DID SOME RESEARCH AND SAW THAT THEY HAD A RECALL FOR THE 2001 HYUNDAI SANTA FE BECAUSE OF THE TRAILING ARMS RUSTING OUT. I CALLED THE CORPORATION FOR HYUNDAI REFERENCE MY SITUATION AND ASKED ABOUT THE RECALL. THEY SAID THAT SINCE I DID NOT LIVE IN A SALT BELT STATE, THERE WAS NOTHING THEY COULD DO FOR ME. I THEN CALLED MY LOCAL HYUNDAI AND ASKED THEM. THEY TOLD ME THAT I COULD BRING IT IN AND THEY WOULD LOOK AT IT AND SEE WHAT THEY COULD DO, BUT THEY WOULD NOT MAKE ANY PROMISES. OUR LOCAL HYUNDAI DEALERSHIP HAS A HORRIBLE REPUTATION, AND I KNEW IF I HAD THE VEHICLE TOWED TO THEM, NOT ONLY WOULD THEY TELL ME THAT THE VEHICLE DID NOT FALL UNDER THE RECALL, THEY WOULD CHARGE ME AND ARM AND LEG TO FIX IT. I CHOSE TO STAY WITH MY LOCAL MECHANIC WHO I TRUST. THAT MECHANIC TOLD ME THE ARM WAS COMPLETELY RUSTED OUT. . HE HAD PULLED UP THE RECALL AS WELL, AND AGREED WITH ME THAT HYUNDAI SHOULD FIX THIS FREE OF CHARGE, SINCE OBVIOUSLY IT WAS A DEFECT ON THEIR PART. HE ALSO SAID THAT THE SALT BELT STATE RULE FOR THE RECALL MADE NO SENSE SINCE OTHER THINGS CAN CAUSE RUST. AFTER MY VEHICLE WAS FIXED I TOOK THE TRAILING ARM TO MY LOCAL HYUNDAI DEALERSHIP AND SHOWED THEM. I TOLD THEM I EXPECTED THEM TO PAY AT LEAST FOR THE ARM WHICH COST ME 189.00 PLUS TAX, SINCE THIS WAS THEIR DEFECT. I HAD ALSO BOUGHT THE VEHICLE FROM THEM ON APRIL 30. THEY SAID NO AND SHOWED ME THE DOOR. MY SON COULD HAVE CRASHED AND DIED. HYUNDAI SHOULD BE ASHAMED.
I WAS ENTERING MY APARTMENT COMPLEX WHEN MY CAR MADE A NOISE. IT FELT LIKE WE HAD A FLAT TIRE AND I LOST CONTROL OF THE VEHICLE. I PARKED THE CAR AND THEN SAW THAT THE REAR TRAILING ARM WAS FRACTURED. I LOOKED IN THE INTERNET AND SAW CAMPAIGN ID NUMBER 09V123000. THIS CAMPAIGN MENTIONS ALL CARS MANUFACTURED FROM 2001-2003. MY CAR WAS MANUFACTURED IN 2001 AND WAS SOLD IN THE STATE OF NEW YORK. I CALLED THE HYUNDAI AND THEY SAY MY VIN DOES NOT FALL ONTO THIS CAMPAIGN YET IT HAS ALL THE SYMPTOMS AND CHARACTERISTICS TO BE INCLUDED. PLEASE HELP! *TR
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE TIRE WAS ABNORMALLY LEANING INWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRAILING ARMS WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 149,000. UPDATED 1/129/13 *CN THE CONSUMER STATED THE TRAILING ARMS WERE ALSO RUSTED ON THE PASSENGER SIDE. UPDATED 2/6/2013 *JS
WHILE BACKING OUT OF THE DRIVEWAY I NOTED A CRUNCHING SOUND FROM THE REAR OF THE VEHICLE. AFTER DRIVING APPROX ONE MILE I INSPECTED THE REAR SUSPENSION. I FOUND THE DRIVER'S SIDE LOWER TRAILING ARM HAD RUSTED TO THE POINT THAT IT HAD COLLAPSED. THIS VEHICLE HAS BEEN KEPT IN A GARAGE IN NORTHERN VIRGINIA SINCE NEW. UP THROUGH DEC 2008 IT WAS USED FOR ONE WINTER TRIP TO EASTERN PENNSYLVANIA AND NORTHERN NEW JERSEY. SINCE I WAS AWARE OF ISSUES WITH THE REAR SUSPENSION OF THIS VEHICLE I HAD INSPECTED THE LOWER TRAILING ARMS APPROX FOUR MONTHS PRIOR TO THIS INCIDENT. AT THAT TIME I FOUND ONLY A HALF DOLLAR SIZED CIRCLE OF SCALE/RUST AND SOME SCALE/RUST ON THE WELDED SEAM ON THE DRIVER'S SIDE TRAILING ARM. THERE WAS NO INDICATION OF AN IMPENDING FAILURE. I SURMISE THE COMPONENT RUSTED FROM THE INSIDE OUT AND THUS A VISUAL INSPECTION WOULD NOT BE EFFECTIVE TO GIVE A WARNING OF POSSIBLE FAILURE. OWNERS SHOULD BE ADVISED THAT VISUAL INSPECTION, AT LEAST TO AN UNTRAINED EYE, MAY NOT BE EFFECTIVE TO INDICATE IMPENDING FAILURE. THE LAST DEALER MAINTENANCE PRIOR TO THIS INCIDENT WAS A REAR BRAKE JOB IN OCTOBER 2010 AT 111,000 MILES. PICTURES OF THE FAILED COMPONENT ARE AVAILABLE.
I HAVE A 2001 HYUNDAI SANTA FE THAT HAD A RECALL UNDER CAMPAIGN # 09V123000 . THE RECALL STARTED IN AUGUST 2009, HOWEVER, I WAS NEVER NOTIFIED. IN DECEMBER, 2010 I NOTICED EXTREME PULLING IN MY VEHICLE WHEN I ALMOST DROVE INTO A DITCH. I IMMEDIATELY STOPPED DRIVING MY VEHICLE. I CONTACTED THE DEALERSHIP, AND WAS THEN INFORMED OF THE RECALL. I HAD MY CAR BROUGHT IN FOR REPAIRS, BUT DURING REPAIRS, WHERE MY TRAILING ARMS WERE NOT ONLY CORRODED BUT ALSO BENT, IT WAS NOTED THAT MY TIRES WHICH WERE ALL AT HALF LIFE (WHICH LEAVES ABOUT 40K MILES ON THEM) WERE ABNORMALLY WORN ON THE INSIDE OF THE REAR TIRES. WITH THE TYPE OF ABNORMAL WEAR, THIS IS MOST OFTEN BECAUSE OF MISALIGNMENT, WHICH IS NOTED AS SOMETHING THAT WILL HAPPEN IF REPAIRS ARE NOT MADE TO THE VEHICLE PER THE RECALL. I ASKED HYUNDAI TO REPLACE THE TIRES AS THIS WAS THEIR NEGLIGENCE IN NOTIFICATION OF THE RECALL, THEY DENIED IT. I SPOKE TO THE HEAD OF THE DEALERSHIP, WHO SET UP A MEETING WITH A REPRESENTATIVE FROM HYUNDAI, WHO MADE IT VERY CLEAR THEY HYUNDAI, UNDER NO CIRCUMSTANCES, WARRANTIES TIRES. THIS "UNDER NO CIRCUMSTANCES" DOES NOT FIT, SINCE THEIR RECALL AND REAR SUSPENSION PROBLEMS CAUSED THE ISSUE AND I HAD TO REPLACE MY TIRES LONG BEFORE WOULD HAVE BEEN NECESSARY BECAUSE THEY DID NOT INFORM ME OF THE RECALL. THEY ALSO HAD PUT A NOTE OF THE RECALL ON A PREVIOUS WORK ORDER IN 2009, BUT HAD NOT MADE NOTE OF THIS TO ME WHEN I CHECKED OUT WITH THEM, NOR DID THEY TAKE CARE OF THE REPAIRS THAT DAY WHILE MY VEHICLE WAS ALREADY IN THE SHOP. *TR
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Quick Summary
The 2001 Hyundai Santa Fe has 58 Suspension complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.