7 complaints reported

2002 Hyundai Santa Fe Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
7
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Nov 2009

TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING HE HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. THE DEALER REPAIRED THE LEFT JOINT AXLE ACCORDING TO THE WARRANTY. THE BOOT ON THE LEFT SIDE OF THE AXLE WAS ALSO TORN; HOWEVER, THE DEALER REFUSED TO REPAIR IT SINCE THAT PART WAS NOT COVERED BY THE WARRANTY. THE CONTACT STATED THAT HE PURCHASED AN EXTENDED WARRANTY AND THAT THE DEALER SHOULD REPAIR IT ACCORDINGLY. THE CONTACT REFUSED TO PAY FOR THE BOOT REPAIR. THE FAILURE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 81000.

Type: Vehicle, Vehicle: 2002 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jun 2008
Jul 2009 Injury

2002 & 2004 HYUNDAI SANTA FE TRANSMISSION CASE DEFECT: WE LIKED THE FIRST SO MUCH, WE BOUGHT A SECOND.... NO INDICATION OF MAINTENANCE INSTRUCTIONS IN OWNERS MANUAL. REGARDING TRANSFER CASE ATTENTION OR MAINTENANCE WHICH VIOLENTLY CAUSED THE VEHICLE TO DANGEROUSLY, ABRUPTLY STOP - RESULTING IN A DANGEROUS HIGHWAY SAFETY SITUATION AND PERSONAL INJURY. WE HAVE THE OLD TRANSFER CASE - WHICH LOOKS INSIDE, LIKE A TOSSED SALAD. WE PAID FOR THE REPLACEMENT BY WESTERN AUTO - A MATTER THAT SHOULD HAVE BEEN COVERED UNDER WARRANTY. REPORTED IN GREAT DETAIL TO HYUNDAI USA, THEY DENY RESPONSIBILITY OR WARRANTY COVERAGE IN EFFECT AT THE TIME PROBLEM WAS NOTICED. FURTHERMORE, THE VEHICLES WERE PURCHASED AS 'DEALER DEMOS,' WITH LOW MILEAGE AND FULL MANUFACTURERS 100,00 MILE, 10 YEAR WARRANTY - UNFORTUNATELY FROM A DEALER MISREPRESENTING THEMSELVES AS AN AUTHORIZED HYUNDAI DEALERSHIP. 2002 VEHICLE WAS INSPECTED BY THE DEALERSHIP WHEN PROBLEM REALIZED, - DURING WARRANTY PERIOD, BUT REPORTED NO PROBLEM. WE LATER DISCOVERED A REPAIR / MODIFICATION KIT WAS ISSUED BY HYUNDAI TO CORRECT THE PROBLEM - PURCHASED AT WESTERN AUTO - HYUNDAI SERVICE MANAGER CLAIMED HE HAD NO KNOWLEDGE OF THE ITEM UNTIL WE SHOWED IT TO HIM IN A BRAND NEW UNOPENED BOX. HYUNDAI DID INSTALL THE MODIFICATION / REPAIR KIT TO THE SECOND 2004 SANTA FE AFTER WE BROUGHT IT TO THEIR ATTENTION. ALL DOCUMENTED BY HIDDEN CAMERA VIDEO RECORDING. DANGEROUS AND COSTLY SITUATION. PLEASE ADVISE. WE SEEK REIMBURSEMENT FOR THE REPAIR AND TOWING COSTS. THANK YOU FOR YOUR ATTENTION. *TR HAROLD BAYUK

Type: Vehicle, Vehicle: 2002 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jul 2008
Jul 2008

I BOUGHT A 2002 HYUNDAI SANTA FE, STANDARD 5-SPEED. SINCE THAT TIME I HAVE HAD TO REPLACE THE CLUTCH TWICE. NOW I AM REPLACING IT AGAIN AS IT WAS DAMAGED BY THE FLY WHEEL. A NEW FLY WHEEL COSTS $1500.00. I HAVE MADE EXTENSIVE EFFORTS TO FIND A USED ONE. MOST OF THE SALVAGE YARDS TELL ME THAT THEY DON'T HAVE ONE BECAUSE IT IS A FREQUENT PROBLEM AND EVERYONE IS LOOKING FOR ONE. MY MECHANIC TELLS ME MOST FLY WHEELS ARE MOUNTED TO THE ENGINE AND DON'T HAVE THIS PROBLEM. ALSO MOST FLY WHEELS COST UNDER $100.00, SO MOST WARRANTIES DO NOT COVER THE FLY WHEEL. IT SEEMS THIS IS A MANUFACTURING PROBLEMS SINCE IT HAPPENS FREQUENTLY. *TR

Type: Vehicle, Vehicle: 2002 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Oct 2008
Jun 2008

WITH REGARDS THE TRANSMISSION OF THE SUV HYUNDAI SANTA FE 2002 AND IT HAS BEEN 4 WEEKS STILL ON THE DEALER SHOP AND NO EXTRA RENTAL CAR PROVIDED AFTER 4 WEEKS THAT'S BEEN,JUST WANTS TO FIND OUT IF IT PART OF THE RECALL VEHICLE. IF WE DIDN'T NOTICE ANYTHING , WHO KNOWS COULD IT HAPPEN IF WE'RE DRIVING ON THE HIGHWAY AND THE TRANSMISSION START TO FALL OUT. PLEASE LET US KNOW IF THIS CONSIDER AS A RECALL, THANK YOU ... *TR

Type: Vehicle, Vehicle: 2002 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Apr 2008
Feb 2008

HI I WENT TO MY HYUNDAI DEALER TODAY FOR WHAT APPEARED TO BE A RE-OCCURRING FLUID LEAK ON THE TRANSFER CASE SEAL, FRONT PASSENGER SIDE OF THE VEHICLE. I WAS TOLD THIS TIME THAT THE LEAK WAS CAUSED BY A VENT TUBE LOCATED AT THE TRANSFER CASE. THE TECHNICAL SERVICE BULLETIN REFERENCED BY THE SERVICE ADVISOR STATES THAT THE FLUID WILL ONLY APPEAR DURING VERY COLD TEMPERATURES. THIS SEEMS TO BE WHAT IS HAPPENING RIGHT NOW ,WITH MY VEHICLE. MY ISSUE IS THAT IN ORDER TO STOP THIS FLUID LEAK,THE DEALER TELLS ME THAT THE TRANSFER CASE VENT TUBE NEEDS TO BE REPLACED WITH A REDESIGNED UNIT. I AM ALSO TOLD THAT THIS NEW UNIT WILL NOT BE REPLACED UNDER THE POWER TRAIN WARRANTY. I ASKED WHY NOT?? IF THIS IS A DESIGN FLAW ON HYUNDAI'S PART ,HYUNDAI SHOULD RECALL THE AFFECTED VEHICLES AND INSTALL THE NEW VENT TUBE UNIT AT THERE COST,NOT THE CONSUMERS'. I WOULD LIKE TO KNOW WHY I SHOULD HAVE TO PAY $224.32 PARTS AND LABOR TO CORRECT AN ISSUE THAT IS DEFINITELY A DESIGN FLAW THAT OCCURRED FROM HYUNDAI. PLEASE RESPOND ACCORDINGLY KENNETH JOHN BASTA *TR

Type: Vehicle, Vehicle: 2002 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Feb 2008
Mar 2007

TL*- THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. DURING ITS LAST OIL CHANGE IT WAS NOTED THAT THE OIL WAS LEAKING AT THE JOINT. THERE WERE NO WARNING INDICATORS. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW TRANS AXLE SEAL. THE FAILURE MILEAGE WAS 125,598. THE REPAIR WAS DONE AT A LOCAL REPAIR SHOP. THE OIL BEGAN LEAKING TWO DAY LATER. THE PART WAS ORDERED FROM HYUNDAI.*AK THE CONSUMER PROVIDED VARIOUS PICTURES OF ABOVE PROBLEM. UPDATE *4/23/07 *TR

Type: Vehicle, Vehicle: 2002 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: May 2007
Aug 2005

THE CONSUMER'S 2002 HYUNDAI SANTA FE HAS BEEN EXPERIENCING UNEXPECTED AND SUDDEN LOSS OF POWER. *NM THE COMPANY HAS ANOTHER 2002 SANTA FE( VEHICLE IDENTIFICATION NUMBER KMHSC81BP2U260090) THAT HAS THE SAME UNEXPECTED LOSS OF POWER. NUMEROUS SERVICE HAVE BEEN PERFORMED ON THE VEHICLE, BUT THE PROBLEM CONTINUES.

Type: Vehicle, Vehicle: 2002 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jan 2005

Trend Over Time

Complaints by year

Quick Summary

The 2002 Hyundai Santa Fe has 7 Power Train complaints on file. Review the timeline above for detailed owner experiences.