32 complaints reported

2004 Hyundai Santa Fe Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
32
Crashes
8
Fires
0
Injuries
8

Complaint Timeline

Chronological view of owner reports

Nov 2007 Crash Injury

FAILURE OF DRIVER'S SIDE FRONTAL AIRBAG TO DEPLOY ON A 2004 HYUNDAI SANTA FE. MY WIFE WAS DRIVING HER SANTA FE ON A TWO-LANE COUNTRY ROAD IN WESTERN PENNSYLVANIA. WEATHER AND ROAD CONDITIONS WERE NORMAL, WITH NO ICE, SNOW, OR OTHER SLIPPING HAZARDS ON THE ROAD. AS SHE ROUNDED A CURVE A CAR WAS STOPPED DIRECTLY IN FRONT OF HER AND BECAUSE HER VISION WAS OBSTRUCTED BY LANDSCALE ALONG THE ROAD SHE COULD NOT SEE THE OTHER VEHICLE (A 1988 JEEP TRUCK) BEFORE SHE STRUCK IT. DAMAGE TO THE JEEP WAS MINIMAL (BROKEN REAR WINDOW AND BENT BUMPER), BUT DAMAGE TO THE FRONT OF HER SANTA FE WAS EXTENSIVE, ESTIMATED ABOUT $9,500. I CALLED OUR LOCAL HYUNDAI DEALERSHIP IN MONTGOMERY, ALABAMA TO URGE THEM TO CONTACT THE MANUFACTURER ABOUT A POTENTIAL AIRBAG MALFUNCTION. I WAS TOLD BY THE SERVICE DEPARTMENT THE FAILURE OF THE AIRBAG TO DEPLOY WAS NOT UNUSUAL BECAUSE THE AIRBAG DEPLOYMENT SENSORS ARE LOCATED WELL BACK FROM THE FRONT OF THE CAR. GIVEN THE SEVERE DAMAGE TO THE CAR (THE FRONT IS EXTENSIVELY CRUSHED) AND THE PENNSYLVANIA STATE TROOPERS OBSERVATION THAT HE WAS SURPRISED THE AIRBAG DID NOT DEPLOY, HYUNDAI SHOULD ADDRESS THIS POTENTIAL PROBLEM. *TR

Type: Vehicle, Vehicle: 2004 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Nov 2007
Aug 2007

AIR BAG LIGHT CONTINUALLY COMES ON, DEALER MUST MAKE REPAIRS. WHEN LIGHT IS ON, AIR BAGS DO NOT FUNCTION. THE FIRST TIME THIS HAPPENED, THE SERVICE MANAGER STATED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. *TR

Type: Vehicle, Vehicle: 2004 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Sep 2004
Jul 2007

2004 HYUNDAI SANTA FE WITH AIR BAG SAFETY CONCERNS CUSTOMER STATES THAT THE REPAIR OF THE AIR BAG WARNING LIGHT IS ON**CC THE CONSUMER STATED THAT A SAFETY DEVICE SHOULD LAST LONGER THAN 69,000 AND HE SHOULD NOT HAVE TO BARE THE RESPONSIBILITY OF PAYING FOR THE REPAIR. *JB

Type: Vehicle, Vehicle: 2004 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jan 1901
Nov 2006 Crash Injury

I HAVE A 2004 HYUNDAI SANTA FE.12/9/06 MY WIFE AND DAUGHTER WERE INVOLVED IN A ACCIDENT WERE NEITHER FRONT AIR BAGS WENT OFF. THE POINT OF IMPACT WAS THE DRIVERS FRONT LEFT. PARAMEDICS AS WELL AS MYSELF WERE CONCERNED THAT THE AIR BAGS DID NOT DEPLOY. *NM

Type: Vehicle, Vehicle: 2004 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Sep 2006
Jun 2005

DT: WITHOUT WARNING THE PASSENGER SIDE AIR BAG DEPLOYED. CONSUMER DID NOT HIT ANYTHING OR RUN INTO A HOLE. CONSUMER HAD NO INDICATION THAT ANYTHING WAS WRONG. INSURANCE ADJUSTER SAID NO SIGN OF PHYSICAL IMPACT, APPEARS TO BE MECHANICAL OR ELECTRICAL MALFUNCTION. RIGHT SIDE AIR BAG APPEARS TO HAVE DEPLOYED PREMATURELY. DEALER LOOKED AT IT AND TOLD THE CONSUMER THEY COULD NOT TOUCH IT BECAUSE OF THE MANUFACTURER. MANUFACTURER SAID IT WAS TURNED OVER TO THE LEGAL DEPARTMENT. CONSUMER HAS NOT HEARD BACK FROM MANUFACTURER. *TT *NM

Type: Vehicle, Vehicle: 2004 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Apr 2005
Apr 2005 Crash Injury

WHILE TRAVELING THROUGH AN INTERSECTION AT WHICH I HAD THE GREEN LIGHT, ANOTHER VEHICLE, TRAVELING PERPENDICULARLY, RAN THE RED LIGHT AND MY HYUNDAI SANTA FE SMASHED RIGHT INTO THE PASSENGER SIDE OF THAT VEHICLE. MY SPEED WAS APPROXIMATELY 25 MPH, YET THE AIR BAG DID NOT DEPLOY. THE ENTIRE FRONT OF MY VEHICLE IS SMASHED AND THE CAR MAY POSSIBLY BE TOTALED (WE ARE WAITING FOR INSURANCE CLAIMS ADJUSTERS TO EXAMINE). OUR CONCERN IS THAT THE AIRBAGS DID NOT DEPLOY ON IMPACT, AS THEY SHOULD HAVE. *JB

Type: Vehicle, Vehicle: 2004 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Feb 2005
Sep 2004

I PURCHASED A 2004 SANTA FE HYUNDAI 8-25-04. ON 9-3-04 I WENT OUT OF TOWN. ABOUT 75 MI FROM MYHOME,I WAS DRIVING 65 MPH ON I-35 AND THE PASSENGER SEAT AIR BAG EXPLODED IN THE CAR. FORTUNATELY, NO ONE WAS IN THE SEAT. I DID NOT GET HIT BY ANY CAR, I DID NOT HIT A CHUCK HOLE OR ANY DEBRIE THAT COULD HAVE BEEN SEEN ON THE HWY. I IMMEDIATELY CALLED ALLEN SAMUELS SERVICE DEPT, TALKED TO PHIL AND HE SAID HE NEVER HEARD OF THAT HAPPENING AND TO BRING IT INTO THE SERVICE DEPT ON 9-7-04 WHICH I DID. THEY GAVE ME A RENTAL CAR; THEY SAID THE SEAT AIR BAG WAS ON BACK ORDER AND THEY DID NOT KNOW WHEN IT WOULD BE AVAILABE. I HAD MY CAR THERE FOR 2 WEEKS. THEY CALLED ME ON 9-20 AND SAID THIS WAS NOT UNDER WARRANTY AND TO TURN MY RENTAL IN. I PICKED UP MY CAR AT THIS TIME. THE TECH TOLD ME I MUST HAVE HIT A SMALL OBJECT LIKE A PIECE OF WOOD AND IT HIT THE SENSOR.*AK

Type: Vehicle, Vehicle: 2004 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Mar 2004

Trend Over Time

Complaints by year

Quick Summary

The 2004 Hyundai Santa Fe has 32 Air Bags complaints on file. 8 crashes have been reported. Review the timeline above for detailed owner experiences.