8 complaints reported

2011 Hyundai Santa Fe Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
8
Crashes
2
Fires
0
Injuries
2

Complaint Timeline

Chronological view of owner reports

Feb 2020

STEERING WHEEL LEFT SIDE DETERIORATING. HOLE ALREADY. CONCERNED IT MAY COME APART CAUSING AN ACCIDENT. I REPORTED TO BROWNS HYUNDAI WHERE I HAVE HAS SERVICE FOR 10 YEARS. MY EXTENDED WARRANTY WAS 10 YEARS AND 100,000 MILES. UNDER 10 YEARS BUT OVER MILEAGE. OTHERS SEEM TO HAVE EXPERIENCED :HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/OFFICIAL-STEERING-WHEEL-PEELING-THREAD.146456/; HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/STEERING-WHEEL-PEELING-AND-ITS-NOT-LEATHER.228945/. DEALER TRIED TO GET HYUNDAI TO ALLOW A GOODWILL ASSISTANCE BUT THEY REFUSED. CONCERNED THIS STEERING WHEEL WILL COME APART.

Type: Vehicle, Vehicle: 2011 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Dec 2020
Dec 2018

THE VEHICLE WAS MOVING ABOUT 35MPH ON A STREET WHEN THE POWER STEERING HIGH PRESSURE LINE FAILED, WE WERE TRAVELING ON A STRAIGHT ROAD AND BY THE TIME I HEARD THE WHINING OF THE PUMP, THE POWER STEERING FLUID HAD LEAKED OUT AND OF COURSE WE LOST POWER STEERING. THE FAILURE WAS DUE TO CORROSION OF THE THE METAL PIPE WHERE THE IT COUPLES TO THE FLEXIBLE HOSE FROM THE PUMP. FORTUNATELY THIS ONLY RESULTED IN HAVING TO DRIVE HOME WITHOUT POWER STEERING. THE HIGH PRESSURE LINE WAS REPLACE BY A LOCAL SHOP. THE VEHICLE HAS 67K MILES ON IT AND HAS NOT BEEN USED IN ANY EXTREME CORROSIVE ENVIRONMENT. I CONTACTED HYUNDAI TO REPORT THIS AS WELL, WAITING FOR A RESPONSE.

Type: Vehicle, Vehicle: 2011 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jan 2018
Jun 2018

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *TT UPDATED 10/5/18*JB

Type: Vehicle, Vehicle: 2011 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jun 2018
Oct 2016

I PURCHASED THIS CAR BRAND NEW, AND I HAVE BEEN HAVING PROBLEMS FROM THE BEGINNING. I WAS TOLD AT FIRST THAT IT WAS A DEFECTIVE AUTOMATIC STARTER WHICH WAS REMOVED, AND WAS NEVER REPLACED FOR FEAR OF EXPERIENCING SUCH AN EPISODE. I WOULD BE DRIVING, AND SUDDENLY THE CAR WILL SHUT OFF. I WOULD HAVE PEOPLE HONKING, AND CURSING AT ME FOR ALMOST CAUSING AN ACCIDENT. SEVERAL TIMES I HAD TO SWERVE TO AVOID HITTING PEDESTRIANS WHEN THE CAR STALLS. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP WITH NO AVAIL, BECAUSE THE PROBLEM DOES NOT HAPPEN WHEN THEY HAVE THE CAR. I ONLY DRIVE THE CAR FOR SHORT DISTANCES FOR FEAR OF GETTING STUCK ON THE HIGHWAY ETC. RECENTLY MY SON BORROWED MY CAR AND WAS ALMOST KILLED ON THE ROAD WHEN THE CAR STALLED WITH HIM. LUCKILY, HE WAS ABLE TO STEER THE VEHICLE TO THE SIDE OF THE ROAD. NEEDLESS TO SAY, HE REFUSED TO DRIVE THE CAR BACK HOME FOR FEAR OF LOSING HIS LIFE. I DO NOT WANT TO SELL THIS CAR KNOWING THE DANGERS IT CAN CAUSE, AND I KNOW THAT THE DEALER WILL NOT GIVE ME MUCH FOR IT AT THIS POINT. THIS PROBLEM NEEDS TO BE ADDRESSED ESPECIALLY IF THERE WERE ANY ACCIDENTS OR DEATHS INVOLVING SANTE FES. THE SPEED OF THE VEHICLE WOULD VARY FROM 10 TO 35 MILES IN THE CITY, SOMETIMES IT HAPPENED WHILE DRIVING STRAIGHT, OR WHILE TURNING A CORNER. IT HAS BEEN THE CASE IN ANY WEATHER WITH MY LAST INCIDENT OCCURRING ON 10/11/16.

Type: Vehicle, Vehicle: 2011 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Nov 2016
Jun 2016

I NOTICED MY STEERING WHEEL HAD PLAY IN IT AND WHEN BRAKING WOULD SEVERLY SHAKE.. TOOK TO HYUNDAI DEALER AND THEY STATED I NEEDED A COUPLER AND INTERMEDIATE SHAFT AND BOLTS TO BE REPLACED. MY VEHICLE HAS ROUGHLY 77,000 MILES.I HAD TO PAY FOR REPAIR SINCE THIS WAS A SAFETY ISSUE. NOW THERE IS A RECAL REGARDING POWER STEERING. I HAVE HAD THIS CAR FOR OVER 2 YEARS WITH NOTHING BUT SAFTEY CONCERNS.

Type: Vehicle, Vehicle: 2011 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Apr 2016
Nov 2015 Crash Injury

WHILE OPERATING VEHICLE AT NORMAL SPEED ON THE RIGHT SIDE OF THE ROAD, THERE WAS ANOTHER VEHICLE CLOSER TO THE MIDDLE OF THE ROAD IN OPPOSING TRAFFIC ON A TWO LANE ROAD. AS I SWERVED A BIT TO THE RIGHT IN AN EFFORT TO GIVE THE OPPOSING VEHICLE MORE ROOM, I WENT TOO FAR TO THE BRIM OF THE ROAD. AS I TRIED TO CORRECT IT, I LOST TOTAL CONTROL OF THE STEERING OF THE VEHICLE, CAUSING ME TO DRIVE STRAIGHT ACROSS THE OTHER SIDE OF THE ROAD AND INTO A TREE. THE VEHICLE WENT HEAD ONTO INTO THE TREE, BOUNCED OFF, AND SLID BACKWARDS DOWN INTO A DRAINAGE CULVERT. THERE WAS MELTING SNOW ON THE BRIM OF THE ROAD, BUT THE ROAD ITSELF HAD NO WEATHER RELATED PROBLEMS THAT WOULD CAUSE ME TO LOSE CONTROL OF THE VEHICLE. UPON FURTHER INSPECTION OF THE VEHICLE, IT WAS NOTED THAT THE STEERING WAS LOCKED, TURNED TO THE LEFT AT 10:00 POSITION, AND BOTH STEER TIRES WERE POINTED STRAIGHT AHEAD. THE STEER TIRES HAD LESS THAN 1,000 ON THEM. *TR

Type: Vehicle, Vehicle: 2011 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Apr 2015
Oct 2012 Crash Injury

DRIVER LOST CONTROL OF VEHICLE ON HIGHWAY WHICH RESULTED IN THE DRIVERS FATALITY, PREVIOUS DRIVER OF VEHICLE INDICATED SOMETHING WAS "ODD" WITH THE STEERING. *TR

Type: Vehicle, Vehicle: 2011 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Oct 2012
Sep 2012

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 4 MPH, THE VEHICLE LOST ALL STEERING CAPABILITIES. THERE WAS NO TENSION IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND HE CONTACT WAS INFORMED THAT A BOLT HAD BECOME LOOSE FROM THE STEERING SHAFT AND ALSO A CLOCK SPRING NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS IN NEED OF AN ALIGNMENT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGES WERE 34,000. ..UPDATED 09-28-12 *BF UPDATED 11/19/12 *BF THE CONSUMER STATED VEHICLE WAS STOPPED BUT WAS NOT OPERATIONAL. UPDATED 11/20/2012 *JS

Type: Vehicle, Vehicle: 2011 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Aug 2012

Trend Over Time

Complaints by year

Quick Summary

The 2011 Hyundai Santa Fe has 8 Steering complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.