2011 Hyundai Santa Fe VEHICLE SPEED CONTROL
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
THIS CAR HESITATES AT LEAST ONCE A WEEK. I AM GETTING AFRAID TO DRIVE IT. WHILE SITTING AT A LIGHT AND I START TO GO I TURN THE WHEEL AND THE CAR HESITATES AND LUNGES FORWARD AND I HAVE TO STEP ON THE BRAKE TO SLOW IT DOWN. MY FOOT IS NOT STUCK ON THE PEDAL AND THE CARPET IS NOT DOING ANYTHING. I WENT ON LINE AND LOOKED UP MY CAR SANTA FE HESITATIONS. I MUST OF READ TWENTY ARTICLES ON THE SAME PROBLEM I HAVE. NOT ONLY THIS YEAR BUT A LOT OF OTHER YEARS OF THE SANTA FE. THEY ARE HAVING THE SAME PROBLEM. IT HAPPENS LIKE ONCE A WEEK.. IT'S SCARY.OTHER PEOPLE HAVE WENT TO HYUNDAI AND WHERE TOLD NOTHING WAS WRONG. PLEASE GET ME AN ANSWER. THANK YOU. *TR
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM A STATIONARY POSITION, THE VEHICLE HESITATED TO MOVE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000.
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ABNORMALLY DECELERATED TO 5 MPH. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND TOWED TO AN AUTHORIZED DEALER. THE DEALER UPDATED THE COMPUTER SYSTEM HOWEVER, THE FAILURE RECURRED. THE SECOND TIME THE VEHICLE WAS TAKEN TO THE DEALER, THE ACCELERATOR BLOCK WAS REPLACED. THE FAILURE WAS NOT CORRECTED HOWEVER, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
ON DECEMBER 19,2011 I WAS SLOWING DOWN COMING TO A STOP SIGN AND ON OR ABOUT THE TIME AS I PUT MY FOOT ON THE BRAKE PEDAL THE MOTOR STARTED RACING OUT OF CONTROL. I PUT ALL MY WEIGHT ON THE BRAKE PEDAL TO STOP THE CAR, THEN SLAMMED THE GEAR INTO PARK AND TURNED THE MOTOR OFF. I THEN HAD THE CAR TOWED TO THE DEALERSHIP. THE DEALERSHIP DID DIAGNOSTIC TESTING AND FOUND NOTHING WRONG WITH THE CAR AND SAID THE CAR WAS SAFE TO DRIVE. RELUCTANTLY, I ACCEPTED THE CAR BACK. ON FEBRUARY 6, 2012 THE SAME INCIDENT OF THE MOTOR RACING OUT OF CONTROL HAPPENED WHEN I SLOWED DOWN COMING TO A STOP SIGN. I AGAIN PUT ALL MY WEIGHT ON THE BRAKE PEDAL AND PUT THE CAR IN NEUTRAL AND THEN TURNED OFF THE MOTOR. THE CAR WAS AGAIN TOWED TO THE DEALERSHIP. I CALLED HYUNDAI CORPORATE OFFICES AND ADVISED THEM OF THE TWO INCIDENTS OF THE MOTOR RACING OUT OF CONTROL. THEY SUGGESTED THAT THE LOCAL DEALERSHIP HAVE A SERVICE TECHNICIAN DRIVE THE CAR FOR ABOUT 250 MILES TO SEE IF THIS "RACING MOTOR" INCIDENT WOULD HAPPEN AGAIN. I AGREED TO THEIR RECOMMENDATION. ON FEBRUARY 11,2012 THE LOCAL DEALERSHIP TECHNICIAN WHO DROVE MY THE CAR FOR 250 MILES CALLED ME AND SAID THE MOTOR RACING OUT OF CONTROL NOT HAPPEN AGAIN . HE SAID HE DID RE-PROGRAM THE COMPUTER AND I COULD PICK UP THE CAR. HE SAID THE CAR WAS SAFE TO DRIVE, BUT I FEAR THIS UNSAFE INCIDENT COULD HAPPEN AGAIN AND HYUNDAI NEEDS TO TAKE ACTION TO REMEDY THIS SERIOUS PROBLEM AND PREVENT ANY FUTURE INJURIES FROM HAPPENING. *TR
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE HESISTATED WHEN ACCELERATING. THE CONTACT STATED THAT AFTER A BRIEF HESITATION THE VEHICLE TOOK OFF. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER FOUR TIMES, BUT THE DEALER HAD NOT BEEN ABLE TO DUPLICATE THE FAILURE. THE CONTACT BELIEVED THE PROBLEM WAS RELATED TO THE THROTTLE, BUT THE DEALER WOULD NOT REPLACE IT WITHOUT DIAGNOSING THE PROBLEM. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 32,000.
STOPPED ON A SLOPE 5-20 FT. LONG (UP OR DOWN), REMOVE RIGHT FOOT FROM BRAKE PEDAL TO ACCELERATOR PEDAL AND ATTEMPT TO ACCELERATE INTO TRAFFIC- SANTA FE WILL BARELY MOVE FORWARD REGARDLESS HOW MUCH ACCELERATOR PEDAL IS DEPRESSED OR "PUMPED" THEN: SUDDENLY WILL SPIN FRONT TIRES-ACCELERATING VERY RAPIDLY. THIS HAS HAPPENED A MINIMUM OF 25 TIMES. VERY DANGEROUS SITUATION WHEN ATTEMPTING TO ENTER A BUSY STREET, ROAD OR HIGHWAY. DEALER UNABLE TO FIND CODE ERRORS NOR COULD THEY DUPLICATE THE PROBLEM. COMPLAINED TO DEALER SERVICE TWICE ABOUT THIS SERIOUS AND DANGEROUS SITUATION. MANUFACTURER NEEDS TO GET INVOLVED IN THIS RANDOM, DANGEROUS CONDITION WHEN OWNER/OPERATOR CANNOT FEEL SAFE AND CONFIDENT THIS SUV WILL RELIABLY ACCELERATE FROM A COMPLETE STOP ON A SHORT SLOPE AS IT SHOULD EACH AND EVERY TIME. *TR
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2011 Hyundai Santa Fe has 6 VEHICLE SPEED CONTROL complaints on file. Review the timeline above for detailed owner experiences.