2013 Hyundai Santa Fe UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
THIS VEHICLE HAS ISSUES WITH THE AC. IT ONLY BLOWS HOT AIR WHEN THE AC IS TURNED ON, EVEN WHEN IT'S ON THE LOWEST AND COLDEST SETTING. SINCE I PURCHASED VEHICLE DURING THE SUMMER OF 2013 THE AC HAS NOT BEEN WORKING PROPERLY. I HAVE TAKING IT SEVERAL TIMES TO HAVE IT CHECK BUT HAVE BEEN TOLD THAT THERE IS NO TROUBLE FOUND, BUT THAT WAS UNTIL EARLIER THIS YEAR THAT I WAS TOLD THAT THEY FOUND AN ISSUE BUT I WOULD HAVE TO PAY A DEDUCTIBLE TO GET IT FIXED. NOW I AM HAVING THE SAME ISSUE AGAIN THE AC COMES ON BUT ONLY HOT AIR COMES OUT NO COLD AIR THIS HAPPEN WHETHER THE VEHICLE IS STATIONARY OR IN MOTION.
DRIVING DOWN THE INTERSTATE, NO OTHER CARS IN FRONT OF ME, SUN ROOF EXPLODED. AS SAFETY GLASS, MILLIONS OF PIECES OF GLASS.
PUSH BUTTON START DOES NOT ALWAYS START. INTERMITTENT PROBLEM CAUSING VEHICLE TO STRAND US MULTIPLE TIMES. VEHICLE IS PARKED AND WHEN YOU TRY TO START IT IT WILL NOT START.
7-18/2017 CAR BROUGHT TO AUTO NATION IN BRUNSWICK GA FOR ENGINE RECALL CHECK. CAR WAS RETURNED TO OWNER WITHOUT EVER TESTING ENGINE AS REQUESTED. IT WAS NOT DISCLOSED TO CUSTOMER THAT ENGINE WAS NOT CHECKED. 4 DAYS LATER ON 7/22/2017 DRIVER GOING 70 MPH ON HWY 95 IN JACKSONVILLE ENGINE STARTING MAKING KNOCKING NOISE AND CEASED UP COMPLETELY TURNING OFF. DRIVER BARELY MADE IT OFF TO THE SIDE OF THE ROAD. TO MAKE MATTERS WORSE HYUNDAI ROADSIDE ASSISTANCE CHARGED DRIVER $174 TO TOW VEHICLE TO NEAREST DEALERSHIP.
ENGINE RECALL
I WAS DRIVING DOWN MY BLOCK DIRECTLY IN FRONT OF MY HOME UNDER 25 MILES/HOUR ON A CITY STREET. I WAS DRIVING STRAIGHT FORWARD AND NOT TURNING. SUDDENLY, THERE WAS A LOUD SHORT NOISE LIKE A GUN GOING OFF SO I GOT OUT OF THE CARE, ONLY TO FIND THAT THE SUNROOF HAD SEVERELY CRACKED AND THE GLASS HAD RISEN UP. I DID NOT HIT ANYTHING NOR DID ANY ROCKS OR DEBRIS FALL ON MY CAR. THE CRACKING WAS TOTALLY SPONTANEOUS AND SEEMINGLY WITHOUT CAUSE. IT WAS APPROX. 7:00 PM AT NIGHT. I LOOKED ONLINE AND DISCOVERED THAT THERE IS A LAWSUIT PENDING OVER THIS VERY ISSUE IN THE CENTRAL COURT, STATE OF CALIFORNIA INVOLVING THE SAME SITUATION/DEFECT ON SEVERAL YEARS AND MODELS OF HYUNDAI AUTOS; MY MAKE, MODEL AND YEAR BEING AMONG THEM.
WHILE DRIVING DOWN THE HIGHWAY, OUR SUNROOF JUST EXPLODED. SOUNDED LIKE A BOMB. I LOOKED AROUND AND THE SUNROOF WAS GONE AND GLASS WAS FALLING ALL OVER MY HUSBAND AND ME. WE HAD TO PULL OFF THE ROAD. THIS COULD HAVE BEEN A DISASTER. I BELIEVE HYUNDAI IS AT FAULT AND SHOULD HAVE TO REPLACE THE SUNROOF, AFTER DOING A GOOGLE SEARCH AND SEEING HOW MANY OTHERS THIS HAS HAPPENED TO.
I WAS HEADING HOME AROUND 9 PM LAST NIGHT AND ONLY A FEW BLOCKS FROM HOME WHEN I HEARD A LOUD "POP" THAT SOUNDED LIKE A GUN SHOT. I LOOKED AROUND AND DIDN'T SEE ANYTHING OUT OF THE ORDINARY BUT A FEW SECONDS LATER I STARTED TO HEAR TINY PIECES OF GLASS FALLING DOWN ON MY SUNSHADE UNDER THE PANORAMIC SUNROOF ON MY 2013 HYUNDAI SANTA FE SPORT. WHEN I GOT HOME, I SAW THAT THE FRONT HALF OF MY SUNROOF HAD SPONTANEOUSLY EXPLODED. LUCKILY, THE SUNROOF AND SHADE WERE CLOSED WHEN IT HAPPENED, AND I WASN'T HURT, BUT IT SCARED ME TO THINK IT COULD HAVE HAPPENED WHEN THE ROOF WAS OPEN OR WHILE DRIVING ON THE FREEWAY! WHEN I TOOK MY CAR INTO THE DEALERSHIP TODAY, THEY SAID THE ROOF HAD NOT BEEN RECALLED AND IT WAS NOT COVERED UNDER WARRANTY. I HAD TO OPEN A CLAIM WITH MY INSURANCE TO START THE REPAIR. THIS IS A HUGE DEFECT AND SAFETY ISSUE AND HYUNDAI NEEDS TO TAKE RESPONSIBILITY FOR THE PROBLEM AND COVER THE COST OF REPAIRS AND MY RENTAL CAR. ORDERING THE PARTS AND HAVING THEM SHIPPED FROM OVERSEAS AND THE REPAIRS ARE ESTIMATED TO TAKE AT LEAST A WEEK, IF NOT TWO. SIMPLE RESEARCH ON THE INTERNET HAS LEAD ME TO MANY OTHER COMPLAINTS OF EXPLODING SUNROOFS ON HYUNDAI'S AND OTHER VEHICLES MANUFACTURED AT THE SAME PLANTS SUCH AS KIA AND FORD, AS WELL AS NUMEROUS PHOTOS OF VEHICLES WITH IDENTICAL DAMAGE. HYUNDAI HAS ACKNOWLEDGED THE PROBLEM, YET MY LOCAL HYUNDAI DEALERSHIP WILL NOT RECOGNIZE IT AS A RECALL.
I JUST GOT OFF THE HIGHWAY AND COMING INTO TOWN APPROACHING A FOUR WAY STOP. I STOPPED AND WHEN I STARTED TO GO THE CAR MADE A HORRIBLE LOUD NOISE AND WOULD NOT GO FORWARD. I MADE IT HALF WAY THROUGH THE INTERSECTION AND IT COMPLETELY DIED. THE CAR WOULDN'T GO FORWARD OR BACKWARD. I CALLED ROADSIDE ASSISTANCE AND THEY PICKED UP MY CAR AND TOOK IT TO THE DEALER SHIP AND THE DEALERSHIP CALLED ME THE NEXT DAY AND TOLD ME I HAD A BROKEN AXLE THAT THEY WOULD HAVE TO REPLACE. I BOUGHT THE 2013 SANTA FE IN SEPTEMBER AND THIS HAPPENED ON MARCH 2013 ONLY ABOUT 6 MONTHS OLD. *TR
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Quick Summary
The 2013 Hyundai Santa Fe has 34 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.