2014 Hyundai Santa Fe Steering
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The vehicle is making a loud clunking noise in the steering column when driving down the road. It is veering all over the road and when I hit a bump it’s very bad. It’s difficult to keep in the lane. I brought it to my mechanic who said it was most likely the electronic steering motor assembly. He said he would not drive it in its current condition. Hyundai themselves said that it would be dangerous to operate. On the complaint website I was looking on there was around 50 complaints that have been reported to the NHTSA already and the website said it would also be very dangerous to drive.
This model of Santa Fe has a defective steering column. The car rattles at the base of the steering column at the base of the steering wheel in the floor by your feet. When you go over 70 it rattles.
I drive a 2014 Sante Fe Sport. I noticed a clicking noise when turning the steering wheel. Initially, I heard it once in a while. I thought it was a one-time event. The clicking noise is more constant, when making a turn while the car is in motion. Sometimes the steering wheel feels 'loose' or uncontrollable. It seems to be an issue with the steering coupler. It seems as this is a safety concern for me and others while driving.
Steering has clicking noise when turning. I believe this is related to The MDPS (motor driven power steering) flexible rubber coupler. Similar issue exists for certain model of Hyundai Sonata and Elantra, which resulted in extended warranty. https://static.nhtsa.gov/odi/tsbs/2017/MC-10110926-9999.pdf I believe the issue is the same part that Hyundai offered extended warranty on. I feel excessive vibration on the steering wheel during 70MPH speed on a highway and going over bumps. I feel unsafe driving my 2014 Hyundai Santa Fe Sport with this issue. Please investigate. Thanks!
I have a Steering Coupler failure on a 2014 Santa Fe with 67k miles. Hyundai has already recalled the Steering Coupler in the Elantra and Sonata models, however this same part is used across multiple models including the Santa Fe and Azera. My family is forced to replace this on a 2014 Santa Fe and 2013 Azera. The defective part causes a heavy clunking in the steering column which could lead to an accident. Below is the recall notice. https://autoservice.hyundaiusa.com/TXX7/MicroSiteTemplate/MicroSiteTemplateVINValidate/2687 The part being replaced is below, which as you can see is across multiple models. MDPS Flexible Coupling Replacement 56315- 2K000-FFF Applicable Vehicles: 2010~2014 Sonata (YFa), 2011~2014 Sonata Hybrid (YF HEV) 2007~2017 Elantra (HD, MD/UD), 2009~2012 Elantra Touring (FD), 2013~2014 Elantra GT (GD), 2013~2014 Elantra Coupe (JK) 2013~2018 Santa Fe (NC) 2012~2017 Azera (HG) 2012~2017 Veloster (FS) I wanted to report this to ensure that the government agency responsible knows that this part is used in more than 2 models. This is a common complaint against Hyundai if you read online about their complaints. It is unsafe and unfair for other models to not be included in this recall.
Steering column coupler is failing. If it breaks completely, I could lose control of steering and it could lead to a crash. It is available for inspection and has been inspected by Hyundai and confirmed that it is a coupler failing. The only known problem, that I didn't realize was a problem, was vibration upon braking (I thought that was the rotors needing attention) and vibration when hitting speeds between 65-75 (which I thought was an alignment issue). It was when I tool it in for an alignment that I was asked if there was any "play" or clicking in the steering column and there was, but it was so slight, I had not thought anything of it. I was told there was a recall on this part for two models in 2014, but my Santa Fe was not part of that. There was also a recall for this part on a Santa Fe 2016 forward; again, it excluded my vehicle. The job is expensive, for a $24.00 part replacement. I am told the entire steering column needs to be replaced at a cost of $2800.00 and that was from the Hyundai dealer.
Vehicle had a steering coupler failure at 37766 miles. It is out of warranty, but other models with the same design have been granted an extended 100000 miles/10 year coverage for steering coupler replacement.
The steering column makes a loud clicking noise - read online an several YouTube videos that there is a defective part in the steering unit on a lot of these. Steering is very big part of control especially with kids in the car I think there should be a recall to fix the part in hyaundia that is clicking in all the steering very serious problem because it is how u control the car.
MY 2014 HYUNDAI SANTA FE SPORT ,I THINK IT IS CALLED COLUMN FLEXIBLE COUPLER. IT MAKES A CLICKING NOISE WHEN TURNING THE STEERING WHEEL.THIS HAPPENS WHEN STATIONARY OR IN MOTION.
WHEN TURNING THE WHEEL, IT MAKES A LOUD CLICKING NOISE AND MOVES TOO MUCH. THE STEERING WHEEL IS VERY LOOSE.*DT
STEERING WHEEL IS CLICKING WHEN TURNING TO EITHER SIDE. FEELS AND SOUNDS LOOSE. IT IS NOTICEABLE WHEN CAR IN MOVING OR SITTING STILL. HAS BEEN DOING IT FOR QUITE SOME TIME BUT WAS NEVER DIAGNOSED BY HYUNDAI DEALERSHIP.
SOMETHING INSIDE THE STEERING IS BROKEN , MAKES CLICKING SOUND WHEN TURNING THE WHEELS.
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE STEERING COLUMN MADE A LOUD CLUNKING NOISE WHILE DRIVING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT LOSING POWER STEERING WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V118000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HER HUSBAND PURCHASED THE PART TO REPAIR THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
CAR STEERING COMPLETELY GAVE OUT WITHOUT WARNING, WHILE THE CAR WAS RUNNING. LUCKILY I WAS PARKED, BUT THERE WAS NO WARNING, IT JUST STOPPED WORKING.
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK AND RATTLED VIOLENTLY. AS A RESULT, THE CONTACT HAD TO DRIVE BELOW THE SPEED LIMIT. MURFREESBORO HYUNDAI (2203 NW BROAD ST, MURFREESBORO, TN 37129, (615) 898-0700) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER TO SEE IF THE VEHICLE WAS INCLUDED IN A RECALL AND COULD ASSIST WITH REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.
SITCKY STEERING WHEEL. AT HIGHWAY SPEEDS THE STICKY STEERING WHEEL IS VERY PROMINENT, INFACT GETS PROGRESSIVELY WORSE AFTER 50 MILES PER HOUR, VERY PRONOUNCED AT 70. VEHICLE WOULD SWAY TO THE LEFT OR RIGHT FIRST, WHEN PRESSURE IS APPLIED TO GET THE TIRE POINT TO THE CENTER, THE STEERING WHEEL INSTEAD OF GETTING TO THE DEAD CENTER WOULD OVER CORRECT AND MAKE THE WHEEL SLIGHTLY POINT TO THE OPPOSITE SIDE. AND THIS WOULD REPEAT. THE STEERING WHEEL FEELS STICKY OR NOTCHY, THAT IT GETS STUCK IN SLOTS AROUND INSTEAD OF MOVING SMOOTHLY AROUND. THIS CAUSES NOT JUST DRIVER FATIGUE, BUT IS EXTREMELY DANGEROUS CONSTANTLY THROWING THE CAR OF OUT OF THE LANE. I REPORTED THIS TO THE SERVICE CENTER AN YEAR BACK, AND WHEEL ALIGNMENT WAS RECOMMENDED, BUT THE ISSUE HAS ONLY GOTTEN PROGRESSIVELY BAD NOW. WILL BE GOING TO DEALER BACK AGAIN TO SEE IF THIS CAN BE FIXED. BUT WHEN I GOOGLED ABOUT THIS ISSUE SO MANY OTHER PEOPLE ARE ALSO ENCOUNTERING THE SAME PROBLEM, FOR MANY STEERING COLUMN WAS REPLACED AND YET WAS NOT RESOLVED. HYUNDAI MUST PERFORM A RECALL ON THIS VOLUNTARILY, AND FIND A FIX FOR THIS HIGHLY DANGEROUS SAFETY PROBLEM. THIS IS NOT A SIMPLE OLD CAR WORN OUT PROBLEM, MY CAR HAD FAR LESS THAN 20K MILES WHEN I INITIALLY REPORTED IT, AND NOW CLOSE TO 30K, AND THE CAR IS JUST TWO YEARS OLD, JUST DRIVEN ON HIGHWAY. IF IT WAS A LEASE, I WOULD HAVE JUST HANDED IT BACK AND FORGOTTEN ABOUT IT, UNFORTUNATELY WE BOUGHT IT.
WHEN DRIVING, THE WHEEL STICKS INTO WHAT IT THINKS IS CENTER .WE MUST USE TWO HANDS TO DRIVE THE CAR AT ALL TIMES AND CLUTCHING THE STEERING WHEEL IS A MUST. WHEN THE WHEEL IS IN THE CENTER POSITION YOU HAVE TO LIGHTLY JERK BACK AND FORTH TO KEEP IT STRAIGHT, EVEN WHEN CHANGING LANES ON THE INTERSTATE. THE VEHICLE DRIVES A LOT LIKE A SUV WITH A REALLY BAD ALIGNMENT, HOWEVER IT DOESN'T NEED ONE ACCORDING TO CARMAX. WE ARE NEWLY WRAPPED IN A 30,000.00 CAR LOAN FINANCED BY CAPITAL ONE AND WE ARE GETTING MORE FEARFUL OF THIS VEHICLE THE MORE WE DRIVE IT. WE DON'T HAVE AS MUCH OF A PROBLEM WITHIN THE CITY LIMITS AT 30 OR BELOW IN SPEED, HOWEVER ANYTHING ABOVE THAT IS GOING TO FEEL VERY NOTICEABLE. I HAVE 29,000 MILES ON THE VEHICLE AND HAVE HAD THE VEHICLE SINCE 2/23/2017. THE VEHICLE WAS PURCHASED FROM CARMAX, A REPUTABLE COMPANY IN BIRMINGHAM, ALABAMA. THE CAR IS BEING FINANCED THROUGH CAPITAL ONE CREDIT. THE 2014 SANTA FE IS WHITE, GLS, 3RD ROW, DRIVE ASSIST. WE SUSPECT THAT WHILE THE CAR HAS DRIVE ASSIST ABILITY (ESPECIALLY IN TURNS) THAT THE VEHICLE ISN'T AWARE WE AREN'T TURNING AS WE PULL THE STEERING WHEEL TO KEEP IT CENTERED IN THE LANE. THUS WE ARE PUSHING THE WHEEL LEFT TO RIGHT TO BALANCE OUT THE WHEEL TO KEEP THE VEHICLE STRAIGHT CONSTANTLY. EXAMPLE: DRIVING ON INTERSTATE 20 HEADING TO THE DOCTORS OFFICE AT UAB KIRKLIN CLINIC AT 8:00 RUSH HOUR TRAFFIC. TRYING TO MAINTAIN THE CENTER POSITION OF THE WHEEL WHILE PULLING THE WHEEL LEFT TO RIGHT TO KEEP IT STRAIGHT. THE WHEEL SEEMS TO PULL TO ONE SIDE OR THE OTHER AND WHILE CHECKING MIRRORS AND FOR OTHER CARS BEFORE GETTING OVER IN ANOTHER LANE, I COULD BE IN ANOTHER LANE WITHOUT EVEN REALIZING IT. I AM AFRAID A POLICEMAN WILL SEE ME AND THINK I AM A DRUNK DRIVER. I HAVE DRIVEN OFF ONTO THE SHOULDER OF THE ROAD A FEW TIMES BY ACCIDENT AFTER LOOKING FOR A SECOND TO CHECK MY SPEED OR CHECK MY GAS GAUGE.
THE STEERING ON OUR 2014 SANTA FE WENT OUT TODAY WHILE TRYING TO TAKE A LEFT TURN AT A GREEN LIGHT PRIOR TO GETTING ONTO A MAJOR HIGHWAY. THE CAR WAS TOWED TO THE DEALER WE PURCHASED THE VEHICLE AT AND WE WERE TOLD WE NEED AN ENTIRE NEW STEERING COLUMN AND TO DO THIS THEY NEED PARTS FROM OUTSIDE OF THE UNITED STATES. COULD HAVE BEEN A VERY BAD SITUATION IF IT HAD HAPPENED A FEW MOMENTS LATER ON THE HIGHWAY.
HIGHWAY DRIVING AT SPEEDS AROUND AND ABOVE 60MPH THE VEHICLE' STEERING REQUIRES CONSTANT CORRECTION TO KEEP IT WITHIN THE LANES. THE SUV RANDOMLY SWERVES IN ONE DIRECTION OR THE OTHER AND REQUIRES QUITE A BIT OF EFFORT TO BRING IT BACK TO CENTER LANE. THE CONSTANT BATTLE TO KEEP THE SUV CENTERED IN THE LANE CAUSES ARM FATIGUE OVER TIME. PASSENGERS, ESPECIALLY IN THE BACK SEAT, COULD EXPERIENCE MOTION SICKNESS DUE TO THE CONSTANT SIDE-TO-SIDE CORRECTIONS. NOTICED THE PROBLEM IS WORSE ON LARGER HIGHWAYS, 3-4 LANES WIDE. MAY BE DUE TO ANGLE OF ROADS FOR WATER RUN-OFF. THIS IS NOT A ONE TIME INCIDENT, IT IS ALWAYS THIS WAY. NO PROBLEM WHATSOEVER AT LOWER SPEEDS.
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TOA DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. ...UPDATED 01/07/16 *BF *CN
WHEN DRIVING AT HIGHWAY SPEEDS, IT IS DIFFICULT TO KEEP THE VEHICLE DRIVING STRAIGHT. THE VEHICLE TENDS TO WANDER AND REQUIRES CONSTANT STEERING CORRECTIONS TO KEEP IT GOING IN A STRAIGHT LINE EVEN ON A STRAIGHT LEVEL ROAD WITH NO WIND, AND WILL SOMETIMES VEER OFF QUICKLY IN EITHER DIRECTION, LEAVING ITS LANE, FOR NO APPARENT REASON.THIS CAN BE PARTICULARLY DIFFICULT TO CONTROL WHEN PASSING ANOTHER VEHICLE--ESPECIALLY A TRUCK. WHEN DRIVING FOR A LONG DISTANCE, IT IS ALSO VERY TIRING TO CONSTANTLY HAVE TO BE "STEERING" THE VEHICLE ALL DAY LONG. MY DESCRIPTION OF DRIVING THIS VEHICLE IS THAT, "IT IS LIKE HERDING A CAT DOWN THE HIGHWAY.". I HAVE TAKEN THE VEHICLE BACK TO MY DEALER TWICE: THE FIRST TIME THEY CHECKED ALIGNMENT (NOTHING FOUND), THE SECOND TIME THEY REPLACED THE ORIGINAL KUHMO TIRES WITH CONTINENTAL TIRES FROM A 2015 SANTA FE (THIS MADE A HUGE IMPROVEMENT, AND MADE THE VEHICLE DRIVABLE, BUT THE PROBLEM STILL EXISTS). I THEN WENT TO ANOTHER DEALER (THEY COULD FIND NOTHING WRONG, BUT DID SUGGEST INCREASING THE TIRE PRESSURE TO 40 PSI). I THEN CONTACTED HYUNDAI CORPORATE CUSTOMER SERVICE TO SEE IF THEY HAD ANY SUGGESTIONS/RECALL/ETC. & ALTHOUGH THEY WERE VERY PLEASANT TO TALK WITH, THEY DID NOT SEEM TO KNOW ANYTHING ABOUT THE PROBLEM. ALTHOUGH IT WILL COST ME ALMOST $10,000 TO MAKE A CHANGE; BECAUSE OF THE SAFETY ISSUE, I HAVE DECIDED TO SELL THE VEHICLE, AS I FEEL THAT IT IS TOO UNSAFE TO CONTINUE TO DRIVE. (I ALSO HAVE A 2008 SANTA FE, WHICH I PURCHASED NEW, AND WHICH HAS NEVER HAD ANY KIND OF STEERING/HANDLING ISSUE.). *TR
ON 6/20/2015, WHILE TRAVELLING ON AN INTERSTATE HIGHWAY,, THE STEERING WHEEL MADE A "CLUNK" NOISE AND THE POWER ASSISTED STEERING WARNING LIGHT CAME ON. LIGHTS INDICATING A MALFUNCTION OF THE ESC AND DOWNHILL BRAKE ASSIST ALSO LIT UP. THERE WAS COMPLETE LOSS OF POWER ASSISTED STEERING. I WAS ABLE TO MANHANDLE THE STEERING ON SIDE ROADS AND MADE IT HOME. ON THE FIRST BUSINESS DAY AFTER THE INCIDENT I TOOK THE VEHICLE TO THE LOCAL HYUNDAI DEALER WHERE IT HAS REMAINED AWAITING A REPLACEMENT STEERING COLUMN. UPDATED 11/01/2017*CN
VEHICLE WANDERS RIGHT AND LEFT AT 55 MPH AND ABOVE. WILL NOT MAINTAIN A STRAIGHT LINE. HAVE BEEN TO THE DEALER THREE TIMES AND THE REGIONAL SERVICE MANAGER HAS BEEN CALLED IN AND HAS DRIVEN IT. ALSO HAVE TAKEN OUT A CASE #. EVERYTHING CHECKS OUT FINE BUT THE PROBLEM STILL EXISTS. DEALER STATES IT IS NORMAL FOR THIS TYPE OF ELECTRICAL POWER STEERING. VEHICLE IS NOT DRIVABLE ON THE FREEWAY. HYUNDAI IS NO LONGER WILLING TO WORK ON IT. .. .UPDATED 07/21/15 *BF
POWER STEERING FAILED AT APPROXIMATELY 3,250 MILES. THIS DID NOT OCCUR WHILE DRIVING (FORTUNATELY), BUT ON STARTUP. THE CAR WAS TOWED TO DEALERSHIP WHICH TOLD US THIS WAS A WIDESPREAD PROBLEM, THEREFORE THE REPLACEMENT PART WAS ON BACKORDER AND WOULDN'T BE AVAILABLE FOR AT LEAST A MONTH. I ASKED WHY THEY COULDN'T TAKE A PART FROM A NEW CAR THEY HAD ON THEIR LOT, AND THEY SAID THOSE MIGHT BE BAD TOO. * 10/15/2015 BF UPDATED 10/20/2017*CN
VEHICLE IS UNSTABLE AT HIGHWAY SPEEDS ABOVE 55+ MPH. VEHICLE HAS 3 STEERING MODES (COMFORT, NORMAL & SPORT) AND REGARDLESS OF WHICH ONE, THE VEHICLE REQUIRES CONSTANT COURSE CORRECTION. AT FIRST I THOUGHT CROSS WINDS MIGHT HAVE BEEN THE ISSUE AND IT IS NOT. CROSS WINDS WILL ACTUALLY MAKE IT WORSE. I'VE CONTACT THE DEALER AND I WAS INFORMED THE PROBLEM WAS A KNOWN ISSUE. I HAVE AN INFANT CHILD AND ANOTHER ON THE WAY. THIS IS A SERIOUS CONCERN AS THIS VEHICLE SHOWS SIGNS TO BE UNSTABLE AND CAUSES FATIGUE. *TR
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The 2014 Hyundai Santa Fe has 32 Steering complaints on file. Review the timeline above for detailed owner experiences.