2014 Hyundai Santa Fe UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
My drivers side door will not close. Everytime I close it, it doesn’t latch and remains open. There is absolutely no way to close the door. This happen while I was driving my car, the door flew open and when I shut it, it wouldn’t latch.
The manufacturer has failed to remedy this defect in a reasonable time as it has been 4 months. Current solution is parking away from structures which forces my vehicle to be in the winter elements and thus damaging the vehicle.
A/c works but will not cool checked for leak none can be located- Frion added will not work
The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving 30 mph during rainy weather, the contact was attempting to get into the right-hand lane out of the way of a speeding vehicle approaching from the rear. The brake warning light illuminated. The contact stated that the brake pedal failed to respond when depressed. As a result, she crashed into the rear of a vehicle in front which caused her vehicle to come to a stop. The air bags did not deploy. A police report was filed. The contact was injured by the impact hitting her head on the steering wheel. The contact stated that she was driven to the hospital by her husband where her injuries to her forehead were treated. The contact mentioned still having side effects from the accident, she suffers from migraine headaches. The vehicle was drivable, but that the vehicle engine began to stall at stop signs or traffic lights. The vehicle has been at the contact's residence for 4 months since the accident and was not drivable. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 110,000.
We drove the vehicle to the mountains and home around three thousand miles into an oil change and began experiencing our transmission slipping and shifting rough. My wife drove the car to work after returning from the trip and on the way home, the check oil light came on. When I checked it, there was no oil showing on the dip stick and a small burnt but at the very end. It took 5 quarts of oil to get it back to full. After doing the oil consumption test through Hyundai, they are telling me the transmission is not covered. We are waiting for the response from Hyundai in an engine replacement but I’m very concerned about the drivability with the transmission issues.
I took my 2014 Santa Fe in for ABS recall and replacement. Shortly after, about 1 month and a couple hundred miles, my ABS light, traction and engine lights, and my ebrake light remain on. My speedometer does not work and reads at 0 even while moving. I can feel my traction not working and the vehicle slipping under the wheel. I took the vehicle to Hyundai dealership and there is an issue with my whole HEC unit and needs to be replaced. The HEC unit works with the ABS system and could have been shorted from the ABS recall. It reads multiple sensor issues with the wheel sensor and HEC unit needing to be replaced.
I DROVE MY CAR TO THE RESTAURANT TO MEET FAMILY FOR DINNER, WHEN I ARRIVED THE DRIVER DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. I HAD TO CRAWL OUT. I HAD NEVER EXPERIENCED THIS PRIOR TO THIS INCIDENT. IN TROUBLESHOOTING THIS, I FOUND SEVERAL INSTANCES WHERE THIS HAS HAPPENED. THE ONLY WAY TO FIX THE DOOR IS TO TEAR OFF THE PANEL. I CALLED THE HYUNDAI DEALER EXPLAINED THE ISSUE. AMANDA SHE STATED THAT THIS HAPPENS AND WOULD ORDER THE PART TO FIX MY DOOR. I EXPLAINED THAT THE DOOR CANNOT BE OPENED FROM THE INSIDE OR OUT. SHE SAID THEY COULD OPEN IT AND IT RUN APPROXIMATELY 289.00. I TOOK THE CAR IN A FEW HOURS LATER, RECEIVED A CALL EXPLAINING THAT THEY WERE NOT ABLE TO OPEN THE CAR DOOR AND THAT THERE MIGHT BE DAMAGE WHEN THEY REMOVED THE DOOR PANEL TO FIX IT. I REMINDED AMANDA THAT WHEN I INITIALLY CALLED I MADE IT CLEAR THAT THE DOOR COULD NOT BE OPEN. AMANDA HAD MATTHEW CALL ME BACK AND TELL ME IT WAS ONLY A COURTESY THAT THEY WERE LETTING ME KNOW ABOUT THE POTENTIAL DAMAGE BECAUSE THE DEALERSHIP WOULD NOT BE RESPONSIBLE FOR THE DAMAGES. I STATED THIS IS A SAFETY ISSUE. MATTHEW AGREED BUT STATED BECAUSE OF THE MILEAGE (144,000) IT WOULD NOT BE COVERED. I STATED SO IN ORDER FOR ME TO DRIVE MY CAR WITH THE DOOR FIXED; YOU MIGHT DAMAGE MY CAR AND WILL NOT BE RESPONSIBLE FOR IT. MATTHEW STATED YES. HE SAID I COULD CALL THE 1-800 CUSTOMER SERVICE NUMBERS TO SEE IF THEY COULD HELP. I QUESTIONED WHY HE WAS NOT CALLING SINCE HE HAD THE CAR AND THAT WOULD BE GOOD CUSTOMER SERVICE. MATTHEW AGREED TO CONTACT THE NUMBER. I DON'T UNDERSTAND HOW MILEAGE OF A VEHICLE HAS TO DO WITH SAFETY. THERE SHOULD BE A SAFETY MECHANISM TO BE ABLE TO OPEN A CAR DOOR WHEN THE LATCH FAILS, IF THE CAR DOOR CANNOT BE OPENED FROM THE INSIDE THEN IT SHOULD BE ABLE TO BE OPENED FROM THE OUTSIDE AND VICE VERSA. WHAT IF SOMEONE CANNOT PHYSICALLY CRAWL OUT?
I HAVE A PROBLEM WITH THE CAR HAVING TROUBLE WHEN TAKING OFF. IT HESITATES AS I'M TAKING OFF SOME OF THE TIME. I WOULD SAY ABOUT HALF THE TIME. I JUST GOT A TUNE UP BECAUSE I ONLY HAVE HAD THIS SUV ABOUT 3 MONTHS. BUT STILL ACTS UP. NO DASHBOARD LIGHTS ON EITHER. EVERYTHING ELSE HAS BEEN GREAT.
INTERMITTENT BLIND SPOT DETECTION SYSTEM. DE-ACTIVATES AND WHEN YOU RE-START VEHICLE THE BLIND SPOT SYSTEMS RESETS AND WORKS OK. BLIND SPOT SYSTEMS IS NOT RELIABLE. I'VE BEEN HAVING THIS PROBLEM FOR A WHILE AND DEALER CAN'T DO ANYTHING BECAUSE THERE IS NO FAULT TO TROUBLESHOOT. ALL OF THIS HAPPENS WHEN VEHICLE IS BEEN DRIVEN IN HIGHWAY.
THE POWER STRUT FOR THE REAR LIFT GATE RUSTED AND BROKE WHILE UNLOADING GROCERIES. THIS CAUSED THE LIFT GATE TO FALL ALMOST STRIKING ME IN THE HEAD
THE BACKUP CAMERA ISN'T WORKING HALF THE TIME. SOMETIMES I GET A BLUE SCREEN, SOMETIMES I GET THE PICTURE WITH A LOT OF LINES IN IT, MAKING IT NEARLY IMPOSSIBLE TO SEE ANYTHING. IT STARTED ON 7/18/18 AND CONTINUES TO BE A PROBLEM.
LOW BEAM HEADLIGHTS ARE SO POOR I FEEL I CANNOT SAFELY SEE TO DRIVE. HAVE CHECKED ALIGNMENT AND THEY ARE JUST VERY POORLY DESIGNED ACCORDING TO DEALER. CANNOT SEE ADEQUATE DISTANCE TO STOP SAFELY ON LOW BEAMS AT REASONABLE SPEEDS. SO BAD I SELDOM EVER DRIVE AT NIGHT AND NEVER ON THE HIGHWAY.
I TOOK MY CAR IN TO THE DEALER FOR ROUTINE OIL CHANGE AND TIRE ROTATION. THE SERVICE ADVISOR CAME OUT AND ASKED ME IF I HAD A RECENT BLOWOUT. I SAID NO. SHE SAID WHEN THE TECH ROTATED THE TIRE HE NOTICED A BULGE IN THE SIDEWALL OF THE REAR PASSENGER TIRE. THEY ADVISED IT WAS DANGEROUS TO DRIVE IT THAT WAY, SO THEY PUT THE SPARE ON. ONE OTHER TIRE WAS SHOWING CABLE. BOTH TIRES ARE AT 5/32. I BOUGHT THIS CAR USED, IN JUNE 2015. CAR FAX SHOWED NO REPORTS OF ANY ISSUES, HOWEVER, THERE WAS NOTICEABLE BODY WORK AND REPAINT (POORLY DONE AND I HAVE PICTURES). THE PREVIOUS OWNER HAD A BLOWOUT IN THE LESS THAN 12 MONTHS THEY HAD THE VEHICLE. THEY NEVER REPORTED IT, BUT THE DEALER MENTIONED IT. I HAVE 19" TIRES ON MY SANTA FE SPORT 2.0T. IS IT POSSIBLE THE RECALL ON THE 17" TIRES SHOULD HAVE INCLUDED THE 19" TIRES AS WELL? THESE ARE STILL THE ORIGINAL TIRES. I HAVEN'T OWNED THE CAR A YEAR YET. I TRAVEL 140+ MILES A DAY TO AND FROM WORK. MY SAFETY IS VERY IMPORTANT.
WHILE I WAS DRIVING, MY CAR ALL OF SUDDEN STOPPED WORKING. IT HAPPENED AROUND 2 MONTHS LATER AFTER I BOUGHT, WHICH WAS 2014 SEPTEMBER OR OCTOBER . I WENT TO A DEALERSHOP, THEY INSPECTED MY CAR BUT COULDN'T FIND ANYTHING. HOWEVER MY CAR STOPPED WORKING ON THE LOCAL AREA , 2015 SEP.4TH. AGAIN, THEY COULDN'T FIND ANYTHING WRONG IN MY CAR. I ASKED HYUNDAI HEADQUARTER AND DEALERSHIP TO CHECK IF THERE IS A REPORT REGARDING THIS ISSUE, THEY DO NOT GIVE ME ANY ANSWER ABOUT IT. PLEASE CHECK AND LET ME KNOW WHAT I AM SUPPOSED TO DO. I DO NOT WANT TO GET KILLED ON THE ROAD AND KILL SOMEONE BECAUSE OF MY CAR.
WHILE DRIVING DOWN INTERSTATE I HEARD A LARGE SOUND AS IF THE CAR WAS HIT BY SOMETHING. THERE WERE NO CARS OR TRUCKS IN FRONT OF ME OR TO THE RIGHT OF ME. SUDDENLY I HEARD CRACKLING AND PUT THE SUN SHADE BACK. THE ENTIRE BACK PANEL OF THE SUN ROOF SHATTERED.
I BOUGHT A NEW CAR JUNE 2014 AND WHEN IT WAS RAIN MY WINDSHIELD WIPER HAS NO WATER COME OUT. SO I WENT TO DEALER TO CHECK OUT AND I FOUND OUT THAT THE MOTOR & PUMP ASSY. WAS BAD. BUT THE PROBLEM IS WASHER PUMP HAD TAPE AROUND BODY AND IT LOOKS USED ONE. IT WAS BRAND NEW CAR WHEN I BUY. I AM JUST WONDERING WHAT ELSE GOING TO BE BAD. I SPEND MORE $33K AND I AM REALLY UPSET. WHAT ELSE DID THEY USE USED PARTS FOR MY VEHICLE?? WHAT SHOULD I DO? I DO NOT WANT MY ANY ANYMORE. THANKS
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Quick Summary
The 2014 Hyundai Santa Fe has 16 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.