36 complaints reported

2017 Hyundai Santa Fe UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
36
Crashes
1
Fires
1
Injuries
2

Complaint Timeline

Chronological view of owner reports

Feb 2026

Dashboard cracking - not overly parked in sunlight.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Mar 2026
Nov 2025

Sunroof exploded It sounded like a bomb went off and had my inside cover been opened I don’t know if I would’ve veered off the road been injured or injured someone else in the process. As it is I don’t know where the big huge piece of glass went. I do have pictures I reported it to my insurance company and also to corporate Hyundai. I was shaken up until the next day.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Nov 2025
Jul 2025

back up camera operates very erratically. some times it works properly, some of the time it is very slow to engage. other times it comes on after i have completed my rearward movement, and some times it comes on after shifting into drive. then there are times t never comes on. i spoke to a dealer tech and was told there are a lot of them like that. if i wanted to spend about $900, they might be able to fix it. this has been going on for a couple of years.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Feb 2025
Jun 2025

All of a sudden my liftgate in the back will not stay up. The pistons for the liftgate are no longer working on either side, so kind of strange as they don't usually go like that Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jun 2025
Mar 2025

SPONTANEOUS PANORAMIC SUNROOF EXPLOSION - SERIOUS SAFETY DEFECT On October 12, 2025, at approximately 10:00 PM, while my 2017 Hyundai Santa Fe Sport was being driven on Interstate 85 near Greenville, South Carolina, the panoramic sunroof spontaneously exploded without any external impact or warning. What Happened: - My son was traveling at highway speed in normal driving conditions and he said it sounded a shotgun being shot at close range. The explosion created a period of dangerous distraction. - There was NO impact from road debris, rocks, or any external object - The sunroof suddenly and violently shattered, making a loud explosive sound - A few tempered glass fragments entered the passenger cabin, by the vast majority blew out of the vehicle. - The incident created an immediate safety hazard for vehicle occupants and for other vehicles who may have been following. - Visibility was not compromised, but due to glass exploding, my son had to drive on the shoulder of the Interstate at a slow speed with his hazard lights on in order to make it safely to an exit. Safety Concerns: - Sudden Loss of Structural Integrity - The sunroof exploded outward without warning - Glass in Passenger Cabin - Tempered glass fragments fell into the vehicle, endangering occupants - Driver Distraction - The sudden explosion and noise created a dangerous distraction at highway speed - Visibility Impairment - Glass debris and the sudden opening affected visibility - Weather Exposure - Immediate exposure to wind and weather elements at highway speed - Ongoing Safety Risk - This defect affects thousands of vehicles still on the road What Did NOT Happen: - No collision or impact with another vehicle - No road debris struck the vehicle - No rocks or projectiles hit the sunroof - No hail or weather-related damage - No recent sunroof operation or manipulation - No aftermarket modifications or repairs This was a spontaneous failure of a defective component during normal vehicle operation.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Dec 2025
Nov 2024

While driving down the road at around 50 mph with no one in front of us, we heard a loud bang above us, and our Panoramic Sunroof exploded. I continued driving to reach a safe area to pull off and look at the damage, and saw glass flying away behind me into oncoming traffic. When surveying the vehicle, there was a large whole in the middle of the panoramic sunroof. It seems to have simply exploded, as there were no cars in front of us and nothing could have hit the vehicle at the time. We were able to pull off safely and cover the hole with cardboard and duct tape to get home safely. However this is a huge safety risk. Had we been on the interstate, we would have had to drive for miles with a blown out sunroof creating unsafe conditions for ourselves and other drivers. Hyundai (so far) will not warranty this as part of their extended warranty even though there are numerous class action lawsuits against them for this part being defective. I believe that Hyundai should be held responsible for exploding panoramic sunroofs. This is not the first incident they have had as it seems to be a regular occurrence.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Oct 2024
Jun 2024

While getting up to speed on the freeway the full sunroof exploded. IT sounde like a bomb was going off and the entire sunrrof broke.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jul 2024
May 2024

Backup camera and it is available for inspection. I had the car in the dealership for 2 recalls July 3. When I picked up the car backup camera was blank. Dealership states it was a coincidence and nothing they did. Immediately took the car back for repair. I was told they don't know what's wrong., they checked the wiring all good, replaced the camera and it still didn't work. I've been in contact for weeks with Hyundia they don't have any answers yet.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Mar 2024
Sep 2023 Injury

On my 2017 Santa Fe equipped with a power lift gate, when the power struts start to fail, it is without warning and intermittent. The lift gate will fully open, then suddenly drop down about a foot before stopping striking the top of the head. At first the drop down would occur several seconds later when one was already under the lift gate and bump the head when moving back. This started about 2 months ago. Hyundai had to replace both power struts where the total job cost just over $1,700.00. The part were $1,244.08. Although I took a video of this with my cell phone, it is too large to email to my Gmail or AOL inbox. Eventually the lift gate could fail completely possible trapping a small person under same.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Apr 2023
Nov 2022

2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL 218

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Nov 2022
Aug 2022

my car feels like it is going to stall when i am sitting at a stop light. the tack drops like the motor is dying out and then picks back up. it has been doing this for awhile. i have an appointment with my local dealer 2/17/22 to take my car in

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Sep 2021
Aug 2022

I bought the bait vehicle 8 months ago from my dealership. My car started driving rough. While it was in phase 2 of having a oil consumption test. My car has been using more oil than necessary. I took it to the dealership service department they said that the fuel injectors were bad and now it needs a new motor. They had to replace the fuel exhaust valves Austin valves but did not solve solve the issue of the car running rough running rough when it was running it would stall.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Dec 2021
Jul 2022

My Hyundai Santa Fe 2017 has an acceleration / pedal issue which has left me stranded in the middle of traffic several times. This is a safety concern as it has left my acceleration unresponsive on highway at times. It takes about 60-90 seconds for the acceleration pedal to respond again. The issue does not seem to be at cold/warm conditions of the engine. No check-engine code nor fault codes have been prompted. I have taken to the dealership 4 times in Long Island with multiple revisions of the vehicle and they advise they have not been able to reproduce. The issue keeps coming back unpredictably and my vehicle is still under full warranty with less than 40k mileage. All of my family members have attested to this safety issue and I am dumbfounded that this has not been prompted as a safety recall / concern by Hyundai.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: May 2022
May 2022

There was no incident. I was in a chat with an NHTSA agent regarding the fact that the manufacturer has not provided a resolution. Until recently, your site indicated a date of 4/5 to correct this problem. I rec'd my first notice from the manufacturer on 4/4. It merely advised that there was a recall. No fix was given. I came back to NHTSA's website to see if there was any update. There was none, except the 4/5 date was no longer given. I then started a chat. The agent on the chat said everything was left up to the manufacturer. This is listed as an "urgent" recall, yet the manufacturer has provided no intended resolution for over two months. I asked the agent how I could file a complaint. She gave me this web address. As i stated, there has been no incident, yet.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: May 2022
Apr 2022

There is no incident that happened, but I am very upset with Hyundai. I found out about a recall on the news back in February and all that was said was to not park your car in a garage because it might catch on fire. It took Hyundai until late March to tell me there was a recall on my car. My local dealership told me about the recall and to schedule a service appointment. I thought, great, there is a solution. Come to find out, there is not yet. I think it is disgraceful to have a car that could catch fire and all I am being told is that I shouldn't park it in the garage. However, the recall says that it could catch on fire while I am driving too, so should I not drive it? How long is this going to go on? I am extremely upset with Hyundai Corporation. This is a big safety risk. I am a single mom and this is my only form of transportation.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Apr 2022
Feb 2022 Fire

Vehicle caught fire while driving on highway. The vehicle started to decelerate & would not go over 70 MPH. Driver pulled off at the next exit and turned the car off. She waited about 5 minutes and turned the vehicle back on, Vehicle was now normal, but still would not go over 70 MPH. There were no warning light or anything. Operating the vehicle 70 MPH for about 20 mins and then heard a clicking & banging. Vehicle started to losing speed. Driver turned on the flashers and the vehicle went to just under 45 MPH. Driver decided to merge to the upcoming rest stop. Vehicle then stopped just before the exit and driver got out of the vehicle she felt the hood. The hood was not hot, but saw smoke. Driver then grabbed the latch to open the hood & flames burst out from side to side. Driver put the hood down ran to removed her belongings out. A passerby called the police and vehicle was engulfed with flames.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Nov 2022
Feb 2022

My paint is peeling off in sheets.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Dec 2021
Dec 2021

The engine had a catastrophic failure due to bearing failure with no advanced warning lights. The issue occurred while accelerating to merge into highway traffic. The engine had an immediate drop in power and produced a searing grinding noise. The drop in power forced my speed from 55 to 35 mph in a matter of secondS. I had to negotiate across 3 lanes of traffic in order to exit the highway to find a safe stop to contact roadside assistance. Some smoke was coming from the engine but no fire. Prior to the incident, the vehicle had been driven <3 miles in local stop/go traffic from a cold start. Roadside assistance towed to local Grayson Hyundai Dealer who inspected the engine and determined the bearing failure within two days. The check engine light came on at the same instance as the engine failure. There was no advanced warning even though Hyundai performed a recall that updated software to specifically detect and alert to potential failure. Car is still awaiting warranty repairs by dealer. Dealer will not provide any written details to me or provide any cost or timeline estimates for the repair. While the failure occurred within the manufacturer’s 5 year/60K mile warranty, the warranty has now expired in the 5 months it has been waiting to be repaired.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Apr 2021
Nov 2021

Car loses power when taking off and turning either direction, like when you are getting out into traffic. Very dangerous. Just when you need to accelerate it looses power for a few seconds. Traction control light comes on each time, very briefly. Happens at random times, so it is hard to duplicate and trouble shoot. Service Dept says even if it is a known problem, Hyundai will not fix (still in warranty) unless they can duplicate problem ON MY CAR! And they will charge $150 if it doesn't happen for them.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jan 2021
Oct 2021

The contact owns a 2017 Hyundai Santa Fe. The contact stated that upon turning the steering wheel in either direction, the steering wheel would remain seized in the turning position without warning. The contact stated that he manually adjusted the steering wheel to prevent the steering wheel from remaining seized in the turned position. The contact had taken the vehicle to a dealer and an independent mechanic where the steering wheel was realigned; however, the failure returned after each repair. Brown-Daub Hyundai (3901 Hecktown Rd, Easton, PA 18045) was also notified of the failure but was unable to schedule an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 1,000.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jan 2020
Sep 2021

When making a sharp right turn and accelerating the car hesitates then catches and accelerates suddenly. It can be very scary when trying to turn onto a busy road. The issue is repeatable.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jul 2021
Aug 2021

As I was driving on the freeway, I heard something that sounded like a bomb go off overhead. I safely pulled over and discovered that my panoramic sunroof had exploded. There were no other vehicles nearby that could have kicked up anything, especially because it was directly overhead. Thankfully I had the interior closed, but if it had been opened myself along with my 4 passengers (three who are young children) would have been covered in glass shards not to mention I could have ran into the wall or something else. Upon investigation, this is a known issue with Hyundai sunroofs. I have not yet been able to have anyone inspect it since it is Sunday. There were no warnings at all that this was going to happen.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Aug 2021
May 2021

I AM HAVING TO GET AN OIL CONSUMPTION EVERY 1000 MILES WHICH HAS ME CONCERNED.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jan 2021
Feb 2021 Crash

Location: Apartment complex , driveway This morning I went to drop off my son at my parents place and when I made a U turn to turn around, the car accelerated on it’s own, I stepped on the brakes and it was too late, I hit the neighbors car on the corner and my right tire was on top of the sidewalk. Keep in mind the speed limit in the apartment complex is 5mph. I was going at 6mph and when the car accelerated it felt like if it was going 20mph! I bought my car last year on August 2020, since then my car has been giving signs of hesitations on the acceleration but never would of thought my car would actually drive off on its own. I have a 1yr old son and after this accident happen I don’t feel safe driving my car at all or even trust it at this point, I don’t want to be driving and it happens again and it could be worse.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Feb 2021
Nov 2019

OIL IS VANISHING FROM THE VEHICLE. FOR EVERY 1000 MILES THERE IS A PINT OF OIL MISSING FROM THE VEHICLE. THIS HAS BEEN REPORTED TO THE HYUNDAI MUTIPLE TIMES. HYUNDAI CAN NOT FIND ANY ISSUE WITH THE VEHICLE. THIS IS CONCERING BECUASE THE VEHICLE CAN BREAK DOWN ON A LONG ROAD TRIP WITHOUT CONSANT OIL CHECKS AND REFILLING DURING THE TRIP. HYUNDAI HAS YET TO REPLACE THE MOTOR OR RESOLVE THE ISSUE. NO OIL LEAK LOCATED IT APPEARS THE OIL IS JUST GOING MISSING WHILE THE VEHICLE IS IN MOTION.

Type: Vehicle, Vehicle: 2017 HYUNDAI SANTA FE, Manufacturer: Hyundai Motor America
Incident: Jan 2019

Trend Over Time

Complaints by year

Quick Summary

The 2017 Hyundai Santa Fe has 36 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.