32 complaints reported

2004 Hyundai Sonata Suspension

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
32
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2026

On February, 16th 2026, I took my vehicle into the Automotive shop for an oil change. They inspected the car as well and they found that the front passenger side of the vehicle subframe has a substantial amount of the metal rusted through. The file attached was a photo of the repair invoice from Luke’s Auto in Upper Arlington, OH. I see that there is an open safety recall for this exact issue on the 2004 Hyundai Sonata. Although this recall was sent out in 2009, am I able to take this to a local Hyundai dealership to have this fixed?

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Feb 2026
May 2024

I currently own a 2004 Hyundai Sonata with a severe sub-fame deterioration, Unfortunately it does not fall under the so called salt belt states, That being said I don't know how Kansas does not fit that especially north east Kansas. Wondering if there's some way that they could reconsider on this matter and maybe get some help. I know the cars almost 20 yrs but it's in good shape with only 108000 miles on it. Thanks for any help with this matter. I was just informed by Hyundai that they would not do anything with it so I guess my only option is to drive it at my own risk and hope for the best. Regardless I'm very upset with there decision and that there okay with a persons life knowing this was a issues with many sonatas that probably didn't make the recall list.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Apr 2009
Apr 2023

The contact owns a 2004 Hyundai Sonata. The contact stated while driving approximately 30 MPH, the accelerator pedal was depressed, and the vehicle started shuddering. The contact stated she heard abnormal creaking and cracking sounds. The contact stated no warning light was illuminated. The contact stated that the failure had become more frequent. The contact had taken the vehicle to an independent where it was diagnosed and determined that the front subframe, lower panels, and control arms needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 09V124000 (Suspension) however, the VIN was not included. The failure mileage was approximately 147,000.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Mar 2023
Nov 2022

The shocks and suspension in my car are almost nonexistent causing multiple almost car accidents

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Nov 2022
Oct 2022

The contact owns a 2004 Hyundai Sonata. The contact stated that while performing a 4-wheel alignment, the independent mechanic informed her that he was unable to complete the alignment successfully because the sub frame was severely corroded. Additionally, the contact stated that while driving 35 MPH, she heard and abnormal sound coming from the sub frame and the vehicle started shuddering. The contact stated that she almost lost control of the vehicle. The contact was able to veer to the side of the road. The vehicle was towed to an unknown dealer who informed the contact that she needed to pay for the repair because the VIN was not included in NHTSA Campaign Number: 09V124000 (Suspension) or TSB Number: 12-01-029. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 310,000.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Jul 2022
Sep 2022

The contact owns a 2004 Hyundai Sonata. The contact stated upon taking the vehicle to an independent mechanic, she was informed that the subframe was severely corroded. The independent mechanic informed the contact that the failure was associated with NHTSA Campaign Number: 09V124000 (Suspension) however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 148,000.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Sep 2022
Aug 2020

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT HE RECENTLY PURCHASED THE VEHICLE USED IN 07 OF 2020. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND SAW RUSTED HOLES AND CORROSION IN THE SUB FRAME. THE CONTACT RESEARCHED AND SAW NUMEROUS INCIDENCES OF THE SAME ISSUE IN THAT MODEL VEHICLE. THE DEALER (D'ARCY HYUNDAI 2521 W JEFFERSON ST, JOLIET, IL 60435 (815) 725-5200) SAID THERE WAS NOTHING THEY COULD DO. DUE TO THE AGING OF THE VEHICLE, MILEAGE AND AN EXPIRED WARRANTY. THE DEALER ADVISED HIM NOT TO FIX THE SUB FRAME. THE MANUFACTURER GAVE A CASE NUMBER TO THE CONTACT AND REFERRED HIM TO THE DEALER. THE VEHICLE WAS CURRENTLY AT THE DEALER STILL UNREPAIRED. THE FAILURE MILEAGE WAS 94,727. *BF *AS

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Jan 2020
Aug 2020

I WAS DRIVING MY CAR WHEN I STARTED HEARING NOISES AND THE CAR STARTED STEERING TO THE RIGHT. WHEN I GOT MY CAR HOME , I DISCOVERED THAT THE FRONT SUSPENSION CROSS MEMBER SUBFRAME HAD COME LOOSE BECAUSE THE BOLTS HAD COMPLETELY RUSTED OUT AND THE CROSS MEMBER HAD RUSTED. I DISCOVERED THAT MY VEHICLE HAD A RECALL #XG350 IN JULY 2009. I PURCHASED MY HYUNDAI IN THE FALL OF 2009, BUT DID NOT RECEIVE ANY RECALL NOTICE. IS MY HYUNDAI STILL ELIGIBLE FOR RECALL REPAIR? WE LIKE OUR HYUNDAI AND IT HAS BEEN ONE OF THE BEST CARS WE HAVE OWNED. THE BODY AND MOTOR ARE STILL IN GOOD SHAPE. WHAT DO I DO NEXT?

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Aug 2020
Feb 2020

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HAVING A ROUTINE CHECK AT AN INDEPENDENT MECHANIC, THE MECHANIC NOTICED THE FRONT SUB FRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER SUPERIOR HYUNDAI NORTH 5665 DIXIE HWY, FAIRFIELD, OH 45014 (513) 870-9800, WAS CONTACTED AND INFORMED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V124000 SUSPENSION AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Feb 2020
Nov 2019

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL HAD TO BE SLIGHTLY TURNED TO THE LEFT IN ORDER FOR THE VEHICLE TO DRIVE STRAIGHT. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE A-ROD WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY OPEN RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Jul 2019
Jul 2019

SUSPENSION: I HAVE CHANGED BOTH LOWER CONTROL ARMS AND NOW MY STRUTS AND SHOCKS ARE OUT I CALLED AND HAVE BEEN TOLD MY VIN NUMBER IS NOT PART OF THE RECALL BUT I DONT UNDERSTAND HOW THAT IS WHEN I HAVE A 2004 SONATA AND THAT IS THE CAR PART OF THE RECALL

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Jan 2019
Jul 2019

SEVERE SUBFRAME CORROSION FOUND DURING INSPECTION OF CAR THAT WAS ORIGINALLY FROM ILLINOIS.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Jul 2019
Sep 2018

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO WOBBLE VIOLENTLY AND AN ABNORMAL SQUEALING SOUND WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AS IT CAME TO A STOP BY THE CURB. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED INVER GROVE HYUNDAI AT (888) 706-5928 (LOCATED AT 1290 50TH ST E, INVER GROVE HEIGHTS, MN 55077), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 175,000.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Mar 2018
Apr 2018

THERE IS A RECALL ON THE 2004 HYUNDAI SONATA NHTSA VEHICLE SAFETY RECALLS RECALL NUMBER 09V124000 BUT, HYUNDAI SAYS MY CAR MISS BY 2 WEEKS CUT OFF IS NOV. 20 2003, MY VEHICLE DATE IS DEC. 19 2003

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Apr 2018
Apr 2018

MY CAR HAS FAILED THE STATE SAFETY INSPECTION DUE TO A RUSTED SUB-FRAME. HYUNDAI HAS RECALLED MAY OF THESE CARS (SAME YEAR, MAKE AND MODEL) DUE TO THIS ISSUE YET REFUSES TO COVER MINE AS THEY SAY IT WAS NOT PART OF THE RECALL. IT HAS THE SAME EXACT ISSUE AS THOSE THAT WERE RECALLED. I HAVE TRIED TWICE UNSUCCESSFULLY TO HAVE THEM CORRECT THIS SAFETY ISSUE. THERE ARE 2 CASE NUMBERS, 11190286 & 100927.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Apr 2018
Aug 2017

MY WHOLE RIGHT SIDE OF MY SUBFRAME IS RUSTED I'VE RESEARCHED A LOT ON THIS AND THIS SEEMS TO BE A SAFETY ISSUE AND VERY UNCOMMON IT'S CAUSING MY WHEEL TO PULL AND I CURRENTLY CAN'T DRIVE IT

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Aug 2017
Apr 2017

HYUNDAI RECALLED 2001 TO 2004 SONATAS. WHEN WE TOOK IT TO THE DEALER THEY SAID HYUNDAI DENIED THE REPAIR BECAUSE THE VIN NUMBER WAS NOT IN THE RECALL. THE DEALER SAID IT IS THE SAME PROBLEM AS THE RECALL. I WANT THE RECALL EXPANDED TO INCLUDE THIS VIN.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Oct 2017
Nov 2016

THIS IS MY SECOND ATTEMPT SUBMITTING THE SAME COMPLAINT. THE HYUNDAI CORP HAS NOT FIXED MY CAR NOR GIVEN ME A LOANER NOR CONTACTED ME AND IT'S BEEN 3 MONTHS.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Aug 2016
Sep 2016

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT BOTH FRONT CV AXLES WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE HUB ASSEMBLY WAS BENT AND RUBBED AGAINST THE TIRE, WHICH CAUSED THE TIRE TO BLOW OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Jan 2015
Mar 2016

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL VEERED TO THE RIGHT INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Feb 2016
Nov 2015

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Nov 2015
Nov 2015

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT END FRAME OF THE VEHICLE FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT END SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE FAILURE MILEAGE WAS 68,400.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Aug 2015
Mar 2015

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE BECAME VERY DIFFICULT TO CONTROL WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE FRONT SUBFRAME NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION), BUT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Mar 2015
Sep 2014

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING INSPECTED, THE INDEPENDENT MECHANIC DISCOVERED THAT THE FRONT PASSENGER SIDE SUSPENSION CONTROL ARM WAS CORRODED AND CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Aug 2014
Apr 2014

THERE WAS NOT A CRASH, HAVING MAJOR ISSUES WITH THE FRONT SUSPENSION, HAVE TAKEN TO NUMEROUS MECHANICS FOR INSPECTION AND THEY CAN NOT FIND ANYTHING WRONG..FEELS LIKE THE WHEELS ARE GOING TO FOLD UNDER AND WHEN GOING AROUND A CORNER WITH PAVEMENT LEVEL CHANGES, IT PULLED DRAMATICALLY..ITS GOING TO CAUSE AN ACCIDENT, AND SURELY CAUSE FOR RECALL. A RECALL FOR THE SUSPENSION FOR VEHICLES IN THE SALT STATES ONLY...DOES NOT MAKE SENSE WHEN IM READING SOME OF THE ISSUES FOLKS ARE HAVING ISSUES CAN BE CAUSED JUST BY FAULTY WORKMANSHIP, VERY POOR QUALITY. AND AFTER CONTACTING HYUNDAI THEY MENTIONED MINE CAN NOT BE PART OF IT CAUSE IM NOT LOCATED ON THE EAST COAST. THIS SOUNDS ODD, IM HAVING SAME ISSUES .. *TR

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Jul 2010

Trend Over Time

Complaints by year

Quick Summary

The 2004 Hyundai Sonata has 32 Suspension complaints on file. Review the timeline above for detailed owner experiences.