7 complaints reported

2004 Hyundai Sonata SUSPENSION,STRUCTURE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
7
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2018

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WAS EXTENSIVE RUST AND CORROSION CONCERNING THE FRONT FRAME, REAR FRAME, NEAR THE FRONT PASSENGER SIDE TIRE, AND NEAR THE FRONT REAR TIRE TIE RODS PERTAINING TO THE SUBFRAME. THE INDEPENDENT MECHANIC ADVISED THE CONTACT TO CALL THE MANUFACTURER FOR A RECOMMENDATION. THE MANUFACTURER HAD KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) SCHEDULE AN APPOINTMENT ON AUGUST 28, 2018 TO DIAGNOSE AND REPAIR THE VEHICLE. THE CONTACT WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA08016 (SUSPENSION, STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER PROVIDED NO REMEDY AND ADVISED THAT THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Aug 2018
Sep 2016

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE DRIVING 10 MPH, SUBFRAME FRACTURED. THE FAILURE CAUSED THE FRONT AXLE TO FRACTURE AND SEPARATE FROM THE VEHICLE. THE FRONT AXLE WAS CUT AWAY FROM THE SUBFRAME TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Apr 2016
Jun 2016

TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE HAD SEVERE RUST ON THE SUBFRAME. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE REMEDY NEEDED TO REPAIR THE VEHICLE HAD NOT YET BEEN DETERMINED. THE CONTACT INDICATED THAT THE MANUFACTURER TOOK TOO LONG TO PROVIDE THE REMEDY. THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT. *TR

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Oct 2015
Jul 2015

SEVERE RUST AFFECTING UNDERCARRIAGE. VEHICLE WAS PART OF RECALL FOR SUB FRAME ASSEMBLY AND HAD TO HAVE ENTIRE ENGINE CRADLE REPLACED. REMAINING SECTIONS OF UNDERCARRIAGE NOT INCLUDED IN RECALL, FUEL LINES, BRAKE LINES, SUSPENSION ARE ALSO SEVERELY CORRODED AS WELL AS LARGE PORTIONS OF THE PASSENGER REAR SIDE BODY PANELS. BRAKE LINES IN REAR PORTION OF VEHICLE CORRODED SO BADLY THEY FAILED AND HAD TO BE REPLACED. TOP PORTION OF FUEL PUMP LOCATED IN TOP OF GAS TANK ALSO SEVERELY CORRODED.

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Mar 2015
Jun 2014

CAR FAILED PA INSPECTION BECAUSE OF RUN ON THE SUB FRAME DEALER SAYS ITS NOT COVERED UNDER RECALL. *TR

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Jun 2014
Jul 2013

I TOOK MY 2004 SONATA FOR INSPECTION AND WAS TOLD THAT IT WOULD NOT PASS DUE TO A LARGE HOLE FROM CORROSION IN FRONT PASSENGER SUBFRAME NEAR CONTROL ARM BOLT COSTING $1200 TO FIX. AFTER FINDING OUT THAT THIS WAS RECALLED AND I WAS NEVER NOTIFIED, I CONTACTED HYUNDAI AND WAS TOLD THAT MY CAR WAS COVERED (I AM IN SO-CALLED "SALT BELT"). WHEN I CALLED THE DEALER BACK, I WAS TOLD THAT MY VIN IS NOT INCLUDED IN THE RECALL. THE DEALER THEN CALLED HYUNDAI AND DEALER CALLED ME BACK STATING THAT HYUNDAI WOULD NOT COVER. THIS HOLE CAN GET LARGER AND POTENTIALLY CAUSE THE WHEEL TO FALL OFF WHILE DRIVING. MY APPROX MILEAGE IS ONLY 42K. WHY IS IT NOT COVERED?!?!?!? I'M GETTING THE RUN AROUND. *TR

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: Jun 2013
Sep 2012

THE FRAME TO THE CAR HAS A HOLE RUSTED THRU THE LOWER CONTROL ARM BOLT AND IS NO LONGER DRIVABLE. THE CAR WAS STRANDED ON THE HIGHWAY AND SOMEONE COULD HAVE BEEN KILLED HYUNDAI SAYS ITS NOT COVERED UNDER THE RECALL BUT ITS THE EXACT SAME PROBLEM AS ALL THE REST. *TR

Type: Vehicle, Vehicle: 2004 HYUNDAI SONATA, Manufacturer: Hyundai Motor America
Incident: May 2012

Trend Over Time

Complaints by year

Quick Summary

The 2004 Hyundai Sonata has 7 SUSPENSION,STRUCTURE complaints on file. Review the timeline above for detailed owner experiences.