2016 Hyundai Tucson Latches/Locks
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
My back passenger door will not open from the inside or outside.
TL* THE CONTACT'S WIFE OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. TAMIAMI HYUNDAI (6780 AIRPORT-PULLING RD, NAPLES, FL 34109) WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,255.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR FAILED TO OPEN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TEAM HYUNDAI OF BEND (2250 NE. HWY 20, BEND, OR 97701, 541) 749-4025) WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR PASSENGER'S SIDE HANDLE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Rear drivers side door latch is locked shut and will not open from the inside or outside. This is a safety issue because if someone is riding in the back seat and the vehicle was to start on fire or is in a crash and the person sitting there is unable to escape, due to the door being locked shut, they would die. I took the vehicle to the dealer and their solution was to replace the latch in the door. This door handle/latch has rarely been used and has been well taken care of.
The driver side door will not open.. You can unlock with the fob or button on the door, or the mechanical Key. The same issue will all methods. Inside or outside latch, but the handle will not open the door at all or there is a long delay. Very dangerous if you needed to exit the vehicle quickly.
The contact owns a 2016 Hyundai Tucson. The passenger’s side rear door lock failed to unlock from inside or outside the vehicle. The contact stated that the door remained locked. The contact had spoken with the dealer however, an appointment was not yet scheduled. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.
Door handle mechanism won’t open the door. It started with one back door and now all but the driver door are stuck shut. It is a safety issue for passengers who cannot get out of the car. Please read the forums to see how many of us Hyundai owners are experiencing this issue making it an obvious problem with faulty equipment. Thanks
My passenger side door and back door not opening from outside. We have a kid in the seat so we have a child lock in the back. Because of that we couldn't able to open the door. When I called hyundai about that they said they will first evaluate for that I need to pay and then they charge me for the 2 doors. This is very absurd.
The diver side rear door will not open. Does not open from outside or the inside. If this happens to the other rear door a person could get trapped inside the car.
I have had three of the four doors unable to open at different time before repairing them. This is a safety issue putting my daughter trapped in the vehicle with the only way out to climb over the seats. If in an accident she would be unable to get out of the car quickly. I don't understand why this hasn't been addressed by NHTSA yet. Having a vehicle that could trap you in it is unsafe. One door was repaired when still under warranty, the next was repaired and paid for and now it's happened to another door that needs repairs and finally the drivers door appears it's going to have the same thing happen to it. Currently once the vehicle is unlocked you have to pull on the door handle twice before it opens. First pull still feels locked second pull opens it.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS HOWEVER, THE DOORS FAILED TO UNLOCK. ADDITIONALLY, THE REAR PASSENGER'S SIDE DOOR WAS INOPERABLE AND UNABLE TO UNLOCK. THE CONTACT TOOK THE VEHICLE TO HYUNDAI OF LAS VEGAS (7150 W SAHARA AVE, LAS VEGAS, NV 89117) AND HAD THE DRIVER'S AND PASSENGER'S SIDE FRONT DOORS REPAIRED. THE CONTACT RETURNED LATER TO HAVE THE REAR PASSENGER'S SIDE DOOR LOCK REPAIRED AND WAS INFORMED THAT THERE WAS A COST FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FRONT PASSENGER'S, REAR PASSENGER'S AND REAR DRIVER'S SIDE DOORS WERE UNABLE TO BE OPENED FROM THE INSIDE. THE CONTACT TOOK THE VEHICLE TO BEAVERTON HYUNDAI (13255 SW FARMINGTON RD, BEAVERTON, OR 97005) WHERE THEY DISCOVERED THAT THE MECHANISM THAT ENGAGED THE LOCKS HAD WORN, WHICH HAD CAUSED THE FAILURE. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND FILED A CLAIM. THE CONTACT'S CLAIM WAS DENIED DUE TO THE MILEAGE ON HER VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE HIS DAUGHTER WAS ATTEMPTING TO OPEN THE REAR DRIVER'S SIDE DOOR, THE DOOR FAILED TO OPEN. THE DRIVER CALLED THE LOCAL DEALER ATLANTIC HYUNDAI LOCATED AT 193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700, TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V348000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED, THE PASSENGER'S SIDE FRONT DOOR FAILED TO UNLOCK WHILE ATTEMPTING TO EXIT THE VEHICLE. THE CONTACT WAS UNABLE TO UNLOCK THE VEHICLE FROM INSIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER'S SIDE DOOR CEASED IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI LOCATED AT 2135 COBB PKWY SE, SMYRNA, GA 30080 WHERE THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIRS AND DIAGNOSTIC FEE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THE FRONT AND REAR PASSENGER'S SIDE DOOR LATCHES WERE DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE DOORS WOULD NOT IMMEDIATELY OPEN WHEN PULLING THE EXTERIOR DOOR HANDLES. THE CONTACT INDICATED THAT THE FAILURE WAS PRESENT ON ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO WINNER AUTO GROUP (591 S. DUPONT HWY, DOVER, DE) WHERE IT WAS DIAGNOSED THAT THE INDOOR LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. *BF *TR
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CAR MAX (4300 MCHENRY AVE, MODESTO, CA 95356 (209) 241-5646) WHERE THEY WERE UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 67,959.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR LOCKS FAILED. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS AUTOMATICALLY OR MANUALLY FROM OUTSIDE OR INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO OPEN FROM INSIDE AND OUTSIDE OF THE VEHICLE. IN ADDITION, THE FRONT PASSENGER SIDE DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO BOWSER HYUNDAI (1001 CLAIRTON BLVD, PLEASANT HILLS, PA 15236) WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,952.
Trend Over Time
Complaints by year
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Common problems reported
Quick Summary
The 2016 Hyundai Tucson has 145 Latches/Locks complaints on file. Review the timeline above for detailed owner experiences.