2019 Hyundai Tucson ELECTRICAL SYSTEM,SERVICE BRAKES

I HAVE BEEN TRYING TO TAKE CARE OF THIS OPEN AND DANGEROUS RECALL TO THE ABS BRAKING SYSTEM SINCE AUGUST 20, 2020. I HAVE CONTACTED THE DEALERSHIP SEVERAL TIMES REGARDING THE PARTS FOR THIS RECALL AND HAVE BEEN TOLD THAT THEY ARE STILL ON BACK ORDER. I JUST HEARD YESTERDAY THAT HYUNDAI IS RECOMMENDING TO PARK THE VEHICLE OUTSIDE DUE TO A POSSIBLE RISK OF THE CAR CATCHING FIRE. THIS TO ME IS AN IMPORTANT RECALL THAT I HAVE BEEN TRYING TO FIX FOR THE LAST 5 MONTHS BUT HAVE NOT BEEN ABLE TO DUE TO THE PARTS NOT BEING AVAILABLE. I HAVE CONTACTED THE HYUNDAI DEALER WHERE I PURCHASED THE VEHICLE TODAY AND THEY TOLD ME THEY DO NOT HAVE A TIME FRAME AS TO WHEN THE PARTS WOULD BE AVAILABLE OR WHEN THEY WOULD BE RECEIVING THEM. THIS IS COMPLETELY UNACCEPTABLE AND HYUNDAI NEEDS TO BE HELD ACCOUNTABLE FOR NOT BEING ABLE TO HAVE THESE CRUCIAL PARTS FOR A BRAKING SYSTEM AVAILABLE FOR THE LAST 5 MONTHS FOR MYSELF AND FOR THE COUNTLESS OTHER COSTUMERS WHO ARE PROBABLY WAITING EVEN LONGER. THEY DO NOT HAVE A PROBLEM SELLING/LEASING YOU A VEHICLE AND TAKING A PAYMENT EVERY MONTH AND IT SEEMS LIKE THEY DON'T VALUE A LIFE SINCE THEY COULD CAUSE A VEHICLE FIRE. HYUNDAI NEEDS TO BE HELD ACCOUNTABLE FOR THIS AND SHOULD BE ASSESSED A FINE FOR EVERYDAY DAY OVER THE REQUIRED TIME BY LAW THAT THEY HAD TO FIX THE ISSUE.

RECEIVED RECALL NOTICE 20V-543 REGARDING THE ANTI-LOCK BRAKE SYSTEM MODULES IN EARLY NOVEMBER. MADE AN APPOINTMENT TO HAVE THE CORRECTIVE MEASURES TAKEN AND WAS TOLD THE PARTS WERE NOT AVAILABLE. I HAVE BEEN WAITING FOR OVER 2 MONTHS AND EVERY TIME I CALL THE DEALERSHIP AND MANUFACTURER, I'M TOLD PARTS ARE ON ORDER. HYUNDAI IS RISKING THE LIVES OF MY FAMILY AND PROPERTY BY NOT CORRECTING THIS ISSUE IN A TIMELY MANNER. WHY AREN'T PARTS AVAILABLE AND WHEN CAN MAR VEHICLE BE REPAIRED AS STATED IN THE RECALL NOTICE? AGAIN, I HAVE SPOKEN WITH CONSUMER ADVOCATES IN HYUNDAI AND WITH THE LOCAL DEALERSHIP WITH NO RESULTS. CAN YOU HELP OR IS THIS ANOTHER EXAMPLE OF NO ONE CARING ABOUT FIXING THE PROBLEM.

RECALL 195 YET WE HAVE CONTACTED HYUNDAI CORPORATE AND 3 LOCAL DEALERSHIPS AND NO ONE HAS THE PART TO REPAIR. THIS IS AN IMPORTANT SAFETY RECALL THAT WE CAN'T GET REPAIRED.

UPON RECEIVING A SAFETY RECALL LETTER FOR THE ANTI-LOCK BRAKE SYSTEM ON MY 2019 HYUNDAI TUCSON, I CONTACTED TWO DIFFERENT DEALERSHIPS TO SCHEDULE AN APPOINTMENT TO COMPLETE THE REPAIR FOR THE RECALL. EACH DEALERSHIP TOLD ME THAT THE PARTS WERE NOT AVAILABLE AND NEED TO BE ORDERED AND THEY WOULD CONTACT ME WHEN THE PARTS WERE IN. I WAS CONTACTED BY ONE DEALERSHIP AND HAD AN APPOINTMENT SCHEDULED FOR MID DECEMBER 2020. UPON ARRIVING, THAT DEALERSHIP TOLD ME I DID NOT HAVE AN APPOINTMENT SCHEDULED EVEN THOUGH I RECEIVED AN EMAIL CONFIRMATION FOR THE APPOINTMENT FOR THE RECALL REPAIR. THEY TURNED ME AWAY AND TOLD ME THEY WOULD CONTACT ME WHEN THE PARTS WERE IN. IT'S BEEN ALMOST TWO MONTHS SINCE AND HAVE NOT HEARD FROM THE DEALERSHIP. I'VE CALLED BOTH DEALERSHIPS TO FOLLOW UP WITH THEM AND EACH DEALERSHIP INFORMED ME THAT THE PARTS HAD NOT BEEN RECEIVED YET AND THUS THEY COULD NOT PERFORM THE RECALL REPAIR. I DON'T BELIEVE THIS RECALL REPAIR IS BEING PERFORMED IN A TIMELY MANNER AND I FEEL LIKE MY CAR IS UNSAFE TO DRIVE.

RECEIVED NOTICE OF RECALL CAMPAIGN 195 ON NOV 11TH AND IMMEDIATELY MADE AN APPOINTMENT WITH HYUNDAI DEALERSHIP FOR NOV 16TH. ON NOV 16TH AT 10:13AM,I RECEIVED A TEXT MESSAGE FROM THE SERVICE DEPARTMENT SAYING THE PART FOR RECALLWAS NOT IN AND I CANNOT GET THE SERVICE COMPLETE. I CALLED THE SERVICE DEPARTMENT IMMEDIATELY AND ASKED WHEN THE PART WOULD COME IN AND I WAS TOLD THAT THEY WERE NOT SURE. IT IS NOW DEC 26TH AND THE PART IS STILL NOT IN AND HYUNDAI CUSTOMER CARE OR THE DEALERSHIP DOES NOT KNOW WHEN. I HAVE HAD TO PARK MY CAR OUTSIDE OF MY GARAGE BECAUSE THE RECALL MAY CAUSE AN ENGINE COMPARTMENT FIRE.

HYUNDAI IS REFUSING TO FIX NHTSA RECALL# 20V543000 CLAIMING THERE IS AN UNAVAILABILITY OF PARTS. THIS RECALL, LEFT UNFIXED, PRESENTS A FIRE HAZARD. I CALLED HYUNDAI CUSTOMER CARE ON 12/19/2020 AND WAS INFORMED THEY "DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE".

TL* THE CONTACT OWNS A 2019 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AN UNKNOWN WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO KEARNY MESA HYUNDAI (4797 CONVOY ST, SAN DIEGO, CA 92111) WHERE HE WAS INFORMED THAT THERE WERE NO DEFECTS WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE SAME DEALER WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000. PARTS DISTRIBUTION DISCONNECT.

ON 11/10/20, I RECEIVED NOTIFICATION THAT MY 2019 HYUNDAI TUSCON WAS PART OF A RECALL REGARDING ANTI-LOCK BRAKE HYRDAULIC ELECTRONIC CONTROL UNIT COULD CAUSE AN ELECTRICAL SHORT RESULTING IN AN ENGINE COMPARTMENT FIRE.I IMMEDIATELY CONTACTED MY LOCAL DEALERSHIPS AS INSTRUCTED ON THE RECALL LETTER AND WAS INFORMED THAT NONE OF THE DEALERSHIPS NATIONWIDE ACTUALLY HAVE THE PARTS IN ORDER TO FIX THIS RECALL! I CONFIRMED THIS BY CONTACTING ALL OF THE DEALERSHIPS WITHIN A 50MILE RADIUS OF ME. IT IS COMPLETELY IRRESPONSIBLE FOR HYUNDAI TO ISSUE THIS RECALL AND YET BE UNABLE TO FIX THIS PROBLEM THAT IS POTENTIALLY DEADLY! ALSO, COME TO FIND OUT, THE RECALL ISSUE DATE WAS ACTUALLY IN SEPTEMBER 2020 YET I ONLY FOUND OUT VIA LETTER IN NOVEMBER!!!! I CONTACTED HYUNDAI CUSTOMER SERVICE IN HOPES TO GET MORE ANSWERS ON THIS AND ALSO IF I WOULD BE ABLE TO GET A LOANER VEHICLE SO THAT I CAN GET TO WORK WHILE WAITING FOR AN UNKNOWN AMOUNT OF TIME BEFORE I AM ABLE TO GET MY VEHICLE REPAIRED. THIS RECALL HAS CAUSED EXTREME ANXIETY AND FEAR THAT MY SUV IS GOING TO SPONTANEOUSLY CATCH ON FIRE AT ANY TIME WITHOUT WARNING, EVEN WHILE PARKED IN MY DRIVEWAY!! THE DEALERSHIPS ALSO ADVISED ME TO PARK MY CAR FAR AWAY FROM MY BUILDING WHICH ONLY MADE MY WORRY EVEN WORSE! I HAVE YET TO ACTUALLY HEAR BACK FROM HYUNDAI CUSTOMER SERVICE AND WAS GIVEN A SPECIFIC TIME AND DAY THAT I WOULD BE RECEIVING A CALL HOWEVER DID NOT RECEIVE A CALL. COMPLETELY DISAPPOINTED AND FRUSTRATED THAT I JUST PURCHASED THIS CAR LAST YEAR AND ALREADY WANT TO GET RID OF IT BECAUSE I DO NOT TRUST HYUNDAI ONE BIT NOW!

CALL TWO DIFFERENT DEALER REQUEST AN APPOINTMENT TO FIX THE ISSUE, BOTH PLACES TOLD ME THAT THE PART IS IN BACK ORDER BETWEEN 6 AND 7 WEEKS. THIS RECALL STATES THAT THE ANTI-LOCK BRAKE SYSTEM MODULES THE COULD CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVERTIME AND COULD INCREASE THE RISK OF AN ENGINE COMPARTMENT FIRE

MY CAR IS NEEDED FOR A RECALL. ACCORDING TO THE MAIL THAT WAS SENT OUT FROM HYUNDAI MOTOR AMERICA, IT IS A VERY SERIOUS RECALL. I CALLED MY LOCAL HYUNDAI DEALER THE DAY I RECEIVED THE MAIL, WHICH WAS 11/30/2020. I WAS TOLD THAT THEY WOULD CALL ME BACK TO SCHEDULE AN APPOINTMENT ONCE THE PART IS IN. PER LETTER IN MAIL-"OWNERS SHOULD PARK THEIR VEHICLE OUTSDE UNTIL THE RECALL REPAIR IS COMPLETED" I CALLED MY DEALERSHIP AGAIN TODAY, 12/7/2020 AND WAS TOLD THAT THERE IS NO STATUS ON THE ABS MODULES.....NOTHING FURTHER TO ENSURE ME THEY ARE DOING EVERYTHING THEY CAN TO GET THIS RESOLVED, QUICKLY. IT IS NOT PRACTICAL FOR ME TO PARK MY CAR FOR DAYS/WEEKS WAITING FOR A RECALL. I HAD A VERY BAD EXPERIENCE WITH A PREVIOUS CAR I OWNED AND RECALLS AND DEEPLY DO NOT APPRECIATE THE LAZY, UNINTERESTED, 'NOT-MY-PROBLEM', NONCHALANT ATTITUDE WHEN IT COMES TO MY FAMILY AND I'S SAFETY. THESE PARTS NEED TO GET SHIPPED OUT ASAP AND THE DEALERSHIPS NEED SOME SORT OF TIMEFRAME TO TELL THEIR CUSTOMERS.