2021 Hyundai Venue UNKNOWN OR OTHER

MY 2021 venue had less than 24,000 miles when this problem occurred. i am the original owner and until recently, worked from home. i started having issues when i put the key in the ignition to start my vehicle. none of the dash lights or A/C control would come on. i had to re-try two to three times to get it to work. when i took my vehicle in for regular maintenance and informed my dealership of the issue they did a diagnostic and called me with the results. i was informed there was a problem with the tumbler in the ignition switch and that it would be covered under my warranty; however, the warranty did not cover the re-keying of my entire vehicle. i would have to continue to use my key fob to unlock my doors but would have an additional key to turn on my vehicle. now i have basically two keys to my car. i do not understand why the warranty would not cover the entire re-keying of my vehicle so that the key fob would work on everything. i am the original owner of the vehicle, which i leased in january 2021 (and subsequently purchased in april 2024 when the lease expired). i find this unacceptable.

The contact owns a 2021 Hyundai Venue. The contact stated while at various speeds the vehicle would not accelerate while the accelerator pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was unavailable.

My vehicle disconnects from navigation pireodically causing me to have to re-enter the destination and taking my attention away from the road.

My daughter was driving the car and about to go around a turn when she says her steering locked up and she ran over a curb on the opposite side of the road, popping two tires. She was going slow enough at the time that there were no injuries, only damage to the car. We told the dealership about the incident and had it towed to the dealership. The dealership did not thoroughly address the problem. When I took the car from the dealership I tried to jiggle the keys as I was driving. I had this problem with a Chrysler years ago. If the key was bumped while driving the power would shut off and the power steering would fail. In this case the power to the car did shut off when I slightly turn the key towards me. I was in drive road going about 40 miles per hour at the time. I did not lose steering but I did lose all acceleration. The car acted like in had been parked. I put the car in neutral and restarted the car with the key and everything returned to normal operation. I repeated this process several more times that night with the same results. Total loss of power to the car and the engine turned off. I can only imagine what could happen to an inexperienced driver when they lose all acceleration at a high rate of speed due to a simple 1/4 inch or so twist of the key.

JUST PICKED UP 2021 VENUE SEL ON MONDAY FOR MY 23 YEAR OLD DAUGHTER AND DROVE 1200 MILES TO TX. CAR PLAY CONTINUOUSLY DROPS OUT AND NO WAY TO CONNECT THROUGH USB. THE ONLY WAY TO HAVE NAVIGTION IS TO USE THE WIRELESS AND SEVERAL TIMES THE MAPS DROPPED OUT ALTHOUGH WE HAD CELLULAR SERVICE AND THE MAP WENT BLANK WHILE NAVIGATING AND MISSED TURNOFF AND ALMOST HAD ACCIDENT BECAUSE IT ALSO LOCKED UP THE IPHONE SCREEN. WENT TO TWO HYUNDAI DEALERSHIPS IN SAN ANTONIO AND NEITHER HAD EVER SEEN THIS PROBLEM. SERVICE MANAGER AND SALEPEOPLE SPENT ALMOST 2 HOURS USING 5 DIFFERENT IPHONE, XR, 11, 11PRO, 12 PRO AND 6S WITH THE MOST CURRENT IOS 14.2 AND COULD NOT MAKE IT WORK CORRECTLY. THIS IS AN EXTREME SAFETY PROBLEM FOR 23 YEAR OLD THAT JUST MOVED TO A BIG CITY THAT YOU HAVE TO HAVE MAPS.