2023 Hyundai Venue Electrical System

After purchase, I discovered that the vehicle was sold without a functioning horn, which is federally required safety equipment. I immediately contacted the dealership and Subaru of America to have the defect repaired under the manufacturer’s warranty. Despite repeated requests, Subaru and the dealership refused to repair the defect, which left the vehicle unsafe to operate. A horn is essential for warning other drivers and pedestrians and for safe operation of the vehicle. Selling a vehicle without a functional horn constitutes a serious safety violation. I have documentation supporting my claim, including the warranty agreement, proof of defect, and correspondence showing Subaru’s refusal to repair the horn. I am requesting that NHTSA investigate this matter to ensure compliance with federal safety requirements and to prevent potential safety risks to other consumers.

See attached document for complaint.

Horn not working....again?! This is the 3rd time it has failed on this car. In St Louis, you abdolutely need a horn for all the idiot drivers that dont pay attention.

Since purchasing the car (New) I experienced issues with the horn stopped working. The dealer replaced it no charge covered under warranty. Received a notification this is a known issue and will be covered for 120,000 miles 10 years. It should09 be no limits Seems to me this is a safety issue needs to be repaired with quality parts that will not fail. I was told at the dealer ship someone is on their 15th replacement.

Horn keeps going out on its own. There’s a recall from 2020 to 2022 Hyundai venues but not for 23 or newer. It’s the same part since 2020.

Horn failed in the vehicle at approximately 4400 miles. Serviced by a Hyundai dealership, but had to wait nearly a month for it to be replaced. No warning lights or messages in the vehicle. I found out that the horn was not working after nearly being involved in an accident after being cut off. When I went to activate the horn, no sound came out.