20 complaints reported

2015 Infiniti Q50 Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
20
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2026

Transmission Control Body. Lost of speed during driving which put me in danger of being hit from behind on the highway. The car was scanned and came up the code P0500 and P0720.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Dec 2026
Aug 2025

Transmission valve body failed while driving which caused shifts to be limited. It could have caused an inability to shift at all, which is a safety issue. This issue has been inspected and confirmed by an independent shop. No warning signs were present before the failure. Furthermore, this issue is well known to Infiniti. It’s caused by breakdown of the transmission fluid overtime, causing a reduction in the cooling capacity of the fluid. But Infiniti says that the fluid should be lifetime. This overheating causes the TCM on the valve body to fail. If it failed while I was going at a highway speed I could have been injured.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Aug 2025
Aug 2025

Valve body goes bad after a few hundred miles every time. fluid enters the tcm causing it to go bad. the tcm could be welded back on but dealer just replaces the whole transmission

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Nov 2015
May 2025

Transmission intermittently will not shift to the next gear. Sometimes will not shift from first gear, other times will not shift from 3rd gear. Sometimes no issue at all. It is intermittent and no warning to when the issue might happened. It happens when trying to accelerate and has put me in an unsafe situation trying to accelerate on the highway or around town.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: May 2025
Apr 2025

Transmission failure without warning!!

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Mar 2025
Jun 2024

Valve body went out with 89k miles and had to get transmission replaced.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Jun 2022
Jun 2024

Transmission valve body failed and is a common problem for 2014-2016 I was on a busy road and the car threw check engine light and wouldn’t accelerate any more. I risked my safety and others because I was stopped in the middle of the road and lots of commuters passing by and the vehicle was fully registered and inspected by the state prior that happened but it’s a common problem that you’ll never know when it will fail.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Mar 2023
Apr 2024

The valve body/TCM shorts out on the car unexpectedly and can happen at any time causing the car to be unable to go past third gear. This is an known problem with 2014-17 Infiniti Q50 & there is a service bulletin issued by Infiniti associated with this problem published in November 2019. This vehicle was inspected by Infiniti dealership and they confirmed the issue. There was no warning light or prior to this event. After the failure this codes popped up P0720. Repair was ~$3500

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Apr 2024
Apr 2024

The contact owns a 2015 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact was able to drive the vehicle off the highway and park the vehicle. The contact stated that the failure occurred while the contact was driving on a busy highway. The vehicle was towed to the dealer where it was diagnosed with transmission valve body failure. The contact was informed that the transmission valve body needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 74,000.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Apr 2024
Apr 2024

My engine light came on at 115,946 miles causing my vehicle not to accelerate or shift properly which could have resulted in a accident. The vehicle was diagnosed at local Nissan dealership with code P0720 and P0500 stating vehicle need a transmission. Prior to this diagnose this vehicle was diagnose twice by a Nissan and Infiniti dealership concerning the shifting and acceleration issues but could not duplicate the issue at the time. I see where numerous car buyers are stating they’re having the same issues with the Infiniti brand at low miles and high miles.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Aug 2024
Feb 2024

I received a recall notice (folded information card) from Infinity in the mail in about August 2024 regarding Recall NHTSA 24V-470-R24A7. I also received an email from Infinity on August 28, 2024 with Subject "Your Q50 is due for Important recall repairs " and noted it stated Recall Code R24A7/R24A5: NHTSA 24V-470: Recall Description Q50/Q70 Prop Shaft. I contacted Infinity to schedule the repair and received a confirmed email service appointment for October 4th 2024. When I arrived at the dealership the service department told me they did not have parts but would change my oil and do other service for a fee. All I wanted was the recall fixed. In total I've been to the dealer 3 times and been always told that they have not received parts from the manufacturer. Today I called Infinity Consumer Affairs Department at 1-800-662-6200 and spoke to "Dennis". He did little but talk in circles and did nothing to provide information and when the recall would be fixed. Since I was getting no information and he was not listening or helping I told him I was ending the call and calling the NHTSA, which I did and spoke with Tyronda. Confirmation number for call she gave me is [XXX] for our call. After my repeated efforts and complaints, Infinity appears to have no interest on fixing the vehicle recall they first advised me of in August, only seemingly "going through the motions" as slow as possible. My car is not fixed after about 4 months and they have done nothing to contact me as to when it will be repaired. That is my complaint INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Aug 2024
Aug 2023

$2000+ to fix but not recalled for Yet Way too more than thousand Infiniti Owners has had the same issue with Valve Body Code:P0720

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Jan 2023
May 2023

My car has 60,000 miles on it and multiple mechanics as well as the Infiniti dealership tell me it needs a new transmission. $8,000. It will not shift above 2nd gear. I took the valve body and manifold out of the transmission and was surprised to find that the output speed sensor plug is actually a dumby plug that connects to nothing. I've had cars with hundreds of thousands of miles on them still driving with the same transmission they were born with. I've rebuilt a lot of engines, but never had to replace a transmission, especially not after 60,000 miles. Any, I searched the internet and noticed that it's a very common problem with this vehicle.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Jan 2023
Mar 2023

I was driving perfectly fine and i stopped at a red-light. I went to accelerate and the car wouldn't shift out of first gear and then check engine light came on. I pulled over and scanned the codes, it showed code p0500. After bringing to shop and reading thousands of different things from people who own the car online all said the same thing. Transmission valve body is shot. I almost got rear ended when i let off the gas because the engines rpms were so high casuing quick engine braking.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Mar 2023
Sep 2022

The valve body/TCM. Yes the vehicle is available for inspection. The valve body/TCM shorts out on the car unexpectedly and can happen at any time causing the car to be unable to go pass third gear. This can occur on the freeway, or when trying to avoid an accident. This is an known problem with Infiniti’s & there is also an service bulletin associated with this problem. This vehicle has be inspected by the dealership and they confirmed the issue. There are no warning light or and thing prior to this event. After the failure this codes popped up P0720 & P0500. This occurred on Aug 13, 2022

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Sep 2022
Apr 2022

The vehicle would not shift above 3rd gear. I was driving down interstate and got off the exit and the shifting acted up. We were able to get home but this is clearly an issue that NHTSA has identified and this should be a recall. I have copied the link below. https://static.nhtsa.gov/odi/tsbs/2019/MC-10168892-0001.pdf

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Apr 2022
Apr 2022

Valve body completely went out. This happens on most Infiniti’s per my transmissions specialist I took it to. He suggested I contact you.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Dec 2022
Nov 2021

While driving my Q50 on the highway at around 65mph my car automatically down shifted to 1st gear. It was a really hard shift, so hard I thought someone rear ended me. To down shift that quickly on the highway placed me in a very unsafe position. My car almost came to a complete stop without any notice to the vehicle behind me. Someone could have rear ended because I didn't hit my breaks. Thank God the car behind me was pretty far back, because if they had been a little closer, they would have hit me.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Mar 2021
Jul 2021

I WAS DRIVING MY INFINITI Q50 and puled up to a light. When it turned green I proceeded when I noticed my check engine light comes. It won't shift past 3rd gear. it seems to be in limp mode but there was a tractor trailer barreling down on me. So I get to 35 MPH and ride the side of the road. Once I got home I did a search and apparently there are A LOT of issues with this transmission. Most indicated it was the valvebody and that it could cost upward of $2,500.00 plus there is a back order on them. This is my only car and can't have it tied up to long. I have an appointment to have it diagnosed this coming Wednesday, 06/09/2021. I can't drive it or I will burn up the transmission. If there is such a large problem I would think this would have a recall on it. My car only has 65, 624 miles on the clock. This needs to be addressed. I am hoping for a miracle when it gets diagnosed but with all the evidence out there about the bad transmission in these cars I am expecting the worse.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: Jun 2021
May 2021

On 5-25-2021 while merging into traffic on busy I-75. My 2015 Infiniti Q50 did not change into a higher gear as it should have causing the vehicle to not accelerate and lose power then the check engine light came on a few seconds after failure.This failure of the vehicles drive train placed my wife’s life and my life in extreme danger in which we were not able to accelerate with the flow of traffic and was nearly ran over by several semi tractor trucks. The vehicle is in the repair shop for the transmission valve body failure and replacement. I’ve looked this issue up online where numerous owners of this type vehicle have complained and described this as a common problem with these vehicles.

Type: Vehicle, Vehicle: 2015 INFINITI Q50, Manufacturer: Nissan North America, Inc.
Incident: May 2021

Trend Over Time

Complaints by year

Quick Summary

The 2015 Infiniti Q50 has 20 Power Train complaints on file. Review the timeline above for detailed owner experiences.