56 complaints reported

2015 Jeep Cherokee POWER TRAIN,ENGINE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
56
Crashes
1
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Nov 2017

VEHICLE RPMS REV UP TO 4000-5000 WHEN GOING DOWN HILLS ON CITY STREETS GOING 15-20MPH. VEHICLE RANDOMLY ACCELERATES WHEN NOT HITTING GAS AND VEHICLE NOT ON CRUISE CONTROL. VEHICLE JERKS WHEN CHANGING GEARS. VEHICLE ALSO STUDDERS WHEN PULLING OUT ON CITY STREETS. PURCHASED THE VEHICLE ON OCTOBER 21, 2017 WITH 34,000 MILES. TOOK VEHICLE TO CERTIFIED JEEP MECHANIC ON NOVEMBER 6, 2017 WITH MY COMPLAINT. THEY STATED THE TRANSMISSION NEEDED TO BE 'FLASHED'. I PICKED THE VEHICLE BACK UP AT 4:30PM. AFTER LEAVING IT IMMEDIATELY STARTED DOING THE SAME THING. WHEN APPROACHING A STOP LIGHT ON A CITY STREET AS I BEGAN TO SLOW DOWN THE VEHICLE SHUT COMPLETELY OFF IN THE MIDDLE OF THE ROAD. I TOOK THE VEHICLE STRAIGHT BACK TO THE MECHANIC AND TOLD THEM WHAT HAPPENED. THEY GAVE ME A RENTAL VEHICLE AS THEY WERE CLOSING AND DIDN'T HAVE TIME TO INVESTIGATE THE PROBLEM. I PICKED THE VEHICLE BACK UP ON NOVEMBER 7, 2017. THEY STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. THIS VEHICLE IS VERY UNSAFE AS IT RANDOMLY ACCELERATES AND CUTS OFF RANDOMLY WHILE DRIVING. JEEP NEEDS TO RECALL THIS MODEL BEFORE SOMEONE GETS KILLED. EVERY TIME I DRIVE THIS VEHICLE I AM WORRIED IT'S GOING TO CAUSE AN ACCIDENT. I'VE OWNED THE VEHICLE FOR ONLY THREE SHORT WEEKS AND I'VE ALREADY HAD IT IN THE SHOP TWICE. I HAVEN'T EVEN MADE MY FIRST PAYMENT.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2017
Oct 2017

DRIVING DOWN THE FREEWAY AND I SUDDENLY HAVE NO POWER. I COULD PUSH THE THROTTLE PEDAL TO THE FLOOR WITH NO RESPONSE. I HAD TO MAKE IT ACROSS MULTIPLE LANES OF TRAFFIC GOING 75MPH AND PULL TO THE SHOULDER. I TRIED RESTARTING AND IT SHUTTERED AND DIED, TWICE. LET IT SIT FOR A MIN AND THEN IT RESTARTED. IT HAPPENED 2 DAYS LATER. THIS TIME I WAS PULLING AWAY FROM A STOP SIGN AND I HAD NO THROTTLE RESPONSE. I SLAMMED THE GAS PEDAL TO THE FLOOR AND IT SHUTTERED AND GOT POWER AGAIN.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2017
Oct 2017

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND AND ROLLED BACK IN REVERSE. THE CHECK ENGINE AND SERVICE TRANSMISSION INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PERKINS MOTORS LOCATED AT 1205 MOTOR CITY DR COLORADO SPRINGS, CO 80905) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2017
Sep 2017

AT 47,351 MILES THE CYLINDER HEAD ON CYLINDER # 4 FAILED CAUSING THE ENGINE TO STALL AND RUN ROUGH. JEEP DEALER IS REPLACING IT UNDER A FACTORY WARRANTY

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2017
Jul 2017

AT 17,000 MILES, I STARTED HAVING ISSUES WITH MY CHEROKEE. THE FIRST TIME THE ENGINE OF THE VEHICLE STALLED ON ME, I WAS ON MY WAY TO WORK. I POWERED OFF THE ENGINE AND IT SUCCESSFULLY RESTARTED AFTER ONE ATTEMPT. I BROUGHT IT TO MY DEALERSHIP LATER THAT DAY TO FIND OUT I WAS "OUT OF OIL", THIS WAS ROUGHLY 2500 MILES INTO MY MOST RECENT OIL CHANGE (WHICH IS PROJECTED FOR 5000 MILES). I WAS DISAPPOINTED, DUE TO THE VEHICLE BEING A YEAR OLD. THE DEALERSHIP ADDED SOME OIL AND I WAS ON MY WAY. SHORTLY AFTER, I STARTED NOTICING THE ENGINE WOULD REV TO HIGH RPM'S WHEN THE VEHICLE WAS STATIONARY, THE RPM'S WOULD INCREASE DRASTICALLY WHEN BREAKING, THE VEHICLE WOULD JUMP BETWEEN GEARS 1-3, MAKING INCREASING YOUR SPEED EXTREMELY DIFFICULT AS YOU NEVER KNEW WHEN THE VEHICLE WOULD ACTUALLY TAKE OFF. MY DEALERSHIP WAS "UNABLE TO DUPLICATE " THIS ISSUE, AND I WAS SENT ON MY WAY. FAST FORWARD 9 MONTHS, AND MY VEHICLE DIES ON ME AS I AM LEAVING WORK. HOWEVER, THIS TIME, IT TOOK MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. I WAS FINALLY ABLE TO START IT BY PUTTING MY FOOT ON THE GAS, AND ANY TIME I TOOK MY FOOT OFF OF THE GAS, THE ENGINE WOULD STALL. I DROVE WITH TWO FEET TO THE DEALERSHIP THAT DAY, AND FOUND OUT ONCE AGAIN I WAS "OUT OF OIL". THE DEALERSHIP RECOMMENDED AN "OIL CONSUMPTION TEST", WHICH MEANS BRINGING YOUR VEHICLE TO THE DEALERSHIP AT VARIOUS MILE MARKERS (500,1000, 2000, 2000). AT THIS TIME, THEY WOULD CHECK THE OIL LEVELS AND REFILL ANY LOST OIL. THROUGH THIS, I FOUND OUT MY VEHICLE WAS "BURNING THROUGH" 1 QUART OF OIL EVERY 666.67 MILES. CHRYSLER GUIDELINES SAY A VEHICLE OF MY SPECIFICATIONS SHOULD USE 1 QUART IN 2000 MILES. THIS VEHICLE IS A BEAUTIFUL DEATH TRAP ON WHEELS, AND SUCH A DISAPPOINTMENT TO JEEP LOVERS EVERYWHERE. STAY AWAY.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2016
Dec 2016

I HAVE HAD THE ENGINE LIGHT COME ON SEVERAL TIMES AND THE DEALER HAD MY CAR FOR 8 HOURS AND SAID IT WAS REPAIRED AND I DROVE IT 2 MILES DOWN THE ROAD FROM THE SHOP AND THE ENGINE LIGHT CAME BACK ON SO AFTER 2 WEEKS WAIT IT WENT BACK IN AND NOE THE DEALER IS SAYING I NEED A NEW TRANSMISSION AND CHRYSLER IS ONLY WILLING TO REPLACE MY TRANSMISSION WITH 7500 MILE ON IT WITH A REMANIFACTURED TRANSMISSION WHICH IS BS.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2016
Nov 2016

TAKATA RECALL THE VEHICLE IS EXPERIENCING ISSUES WHILE SHIFTING IN LOWER GEARS 1-3. THE CAR WILL REV HIGH AND GIVE A JERK BEFORE SHIFTING. THIS HAPPENS WHEN AT A STOP AND YOU BEGIN TO ACCELERATE. THIS ALSO OCCURS IN SLOW MOVING TRAFFIC. ALSO, IT EXPERIENCES ISSUES WHEN MERGING INTO A HIGHWAY OR LANE TRAVELING AT SPEEDS OF 35ISH. WHEN MAKING A TURN AT A STOP SIGN THE CAR WILL ALSO HESITATE AND GIVE A LITTLE JERK. I HAVE ALSO NOTICED THAT WHEN TRAVELING AT 30-35 THE CAR IS IN 5TH GEAR WHICH IN RETURN WHEN YOU NEED TO ACCELERATE IT HAS TO DOWN SHIFT TO TAKE OFF WHICH THERE IS A DELAY BEFORE ACCELERATION OCCURS. THIS HAS BEEN ON GOING FOR ABOUT 2 MONTHS.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2016
Oct 2016

WHILE DRIVING, ENGINE STOPS, LOST POWER ALL POWER. DRIVING ON ROAD IN TRAFFIC. THIS OCCURED 3 DIFFERENT TIMES.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2016
Sep 2016

TRANSMISSION PROBLEMS FOR ALMOST A YEAR NOW, TRUCK VIOLENTLY JERKS FORWARD ON ACCELERATION MOSTLY FROM A DEAD STOP BUT SOMETIMES IN MOTION AND ON DECELERATION HAS ALMOST CAUSED MANY FRONT AND REAR ACCIDENTS. RECENTLY ON MY WAY HOME FROM NEW JERSEY THE CHECK ENGINE LIGHT CAME ON INDICATING SERVICE TRANSMISSION THE VEHICLE LOST POWER WHILE I WAS ON THE PARKWAY ALMOST CAUSED AN ACCIDENT. I PULLED OVER AND TURNED OFF THE VEHICLE THEN RESTARTED THE CHECK ENGINE LIGHT WAS STILL ON, BUT I REGAINED POWER TO DRIVE. THAT LASTED A MINUTE OR TWO THEN THE SAME THING HAPPENED. TRUCK LOST POWER WAS IN A FAIL SAFE MODE BARELY DROVE ABOVE 30 OR 40MPH. WHAT A LONG, UNSAFE TRIP HOME TO SAY THE LEAST. I'VE HAD NOTHING BUT PROBLEMS WITH THIS TRUCK AND HAVE NUMEROUS COMPLAINTS AND REPAIRS AT THE DEALERSHIP. NOW IT'S APART OF THIS RECALL AND NO PARTS ARE AVAILABLE. THE DEALERSHIP SAYS THIS PROBLEM IS THE RECALL, BUT THEY CAN'T FIX IT YET. I'VE BEEN WITHOUT MY TRUCK FOR ALMOST 2 WEEKS THIS IS AWFUL AND I'M FRUSTRATED AND FED-UP WITH THIS VEHICLE. I WANT OUT OF THIS LEASE ASAP. AND PS THEY PUT ME IN A DODGE DART LOANER CARE ARE YOU KIDDING ME I DRIVE A TRUCK FOR A REASON!

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2016
Mar 2016

TRANS WANTS TO MAKE THE CARS SPEED UP WHEN TRYING TO SLOW DOWN. ALSO WHEN STEPPING ON GAS PEDAL THE JEEP HAS A LIFTING FEELING LIKE THE ENGINE MOUNTS ARE BROKEN. SOMETHING NOT RIGHT WITH ENGINE AND OR TRANS. THE DEALER TOLD NO PROBLEMS FOUND. BUT I NOW SEE SOME PEOPLE ARE COMING FORWARD TALK ABOUT SAME ISSUE I AM HAVING?

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2015
Feb 2016

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE AND ABS INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,772.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2016
Jan 2016

I WAS BACKING UP MY DAUGHTERS DRIVEWAY. HER DRIVEWAY IS A LITTLE STEEP AND WHEN I WENT TO GIVE THE JEEP MORE GAS THE RPMS DROPPED FROM 1500 TO IDLE AND THEN BACK TO 1500 RPMS REALLY QUICK, IT DID THIS A COUPLE TIMES. THE DOG ENDED UP ON THE FLOOR OF THE CAR, FRIENDS STANDING OUTSIDE THE CAR THOUGH I DIDN'T KNOW HOW TO DRIVE. I FINALLY HAD TO TURN THE JEEP AROUND AND GO UP HER DRIVEWAY IN THE FORWARD DIRECTION. WE WENT OUT TO EAT LATER AND WHEN I CAME BACK I TRIED BACKING UP HER DRIVEWAY AGAIN AND IT DID THE SAME THING. I TOOK THE JEEP INTO THE DEALER ON 6/29/15 WITH 990 MILES ON IT. THE DEALER UPDATED THE PCM AND TCM AND RETESTED IT BUT COULD NOT GET IT TO FAIL. IT FAILED AGAIN ABOUT 3 MONTHS LATER ON LABOR DAY WEEKEND, 2015. AGAIN BACKING UP MY DAUGHTERS DRIVEWAY. I CONTACTED THE JEEP SERVICE MANAGER AND HE SAID THEY PROBABLY CAN'T FIX IT IF IT DOESN'T SET A CODE. (GREAT) THE JEEP HASN'T FAILED BACKING UP AGAIN BUT IT DID FAIL ON THE HIGHWAY AT 65 MILES PER HOUR COMPLETELY SHUTTING DOWN AND NOT RESTARTING. (SEE COMPLAINT #10819212) LIKE OTHER JEEP OWNERS I'VE NOTICED THE JEEP STAYS IN THIRD GEAR TO LONG AT LOW SPEED, ESPECIALLY IF YOU HAVE TO MAKE A LEFT TURN IN FRONT OF ON COMING TRAFFIC. I'VE RESORTED TO DOWN SHIFTING THE TRANSMISSION MYSELF SO I CAN HAVE SOME POWER TO MAKE THE TURN WITHOUT GETTING HIT. ( NOTE TO CHRYSLER, I'M A FIRST TIME JEEP BUYER, KEEP DOING NOTHING ABOUT THE ENGINE AND TRANSMISSION PROBLEMS AND YOU CAN FIND YOUR JEEP AT A FORD OR CHEVY DEALERSHIP.......REAL SOON).

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2015
Jan 2016

MY TRANSMISSION HAS BEEN SLIPPING SINCE I PURCHASED THE VEHICLE A YEAR AGO, (12-28-15) APPX, THEY SAID THEY FIXED THE PROBLEM, BUT IT HAS RECENTLY BECAME WORSE THAT IT WAS ORIGINALLY. WHEN I'M STOPPED AND THEN BEGIN TO START GOING AGAIN THE CAR HESITATES FOR ABOUT 3-5 SECONDS THEN IT JERKS AND GOES. IT ALSO SEEMS TO DOWNSHIFT ON ITS OWN OR NOT AT ALL.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2016
Jan 2016

THE TRANSMISSION SLIPS, STALLS, HESITATES AT ACCELERATION AT ANY SPEED. PARTICULARLY WORRISOME WHEN TRAVELING ON HIGHWAYS WHEN IT JEOPARDIZES OUR SAFETY! HAPPENS CONTINUALLY DESPITE THE JEEP DEALERSHIPS ATTEMPTS TO REPAIR. STILL TELLING US IT IS A SOFTWARE ISSUE AND A DAY AFTER SERVICE PROBLEM CONTINUES. NO FIX.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2016
Nov 2015

THE NINE SPEED TRANSMISSION IS HORRIBLE AT LOWER GEARS. THE ACCELERATED TRANSITION BETWEEN SECOND AND THIRD GEAR CAUSE THE TRANSMISSION TO SLIP AND LUNGE THE CAR FORWARD. ANOTHER ISSUE IS DURING A YIELD INTERSECTION THE TRANSMISSION EITHER DOESN'T ENGAGE, STAYS AT THE LOWER GEAR OR SLIPS FOLLOW BY A LUNGE. MY FATHER PURCHASED A CHRYSLER SOME 30 YEARS AGO AND VOWED HE WOULD NEVER REPEAT THAT MISTAKE - THE CAR WON'T RUN IN THE RAIN AND TRANSMISSION DROPPED. HE LAUGH WHEN I PURCHASE THE JEEP SHOULD HAVE LISTEN TO HIM. I TOO VOW NEVER TO PURCHASE ANOTHER CHRYSLER PRODUCT.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2014
Oct 2015

JEEP 2015 CHEROKEE STALLED WHILE IN MOTION IN HIGH SPEED LANE OF HIGHWAYIN HEAVY TRAFFIC. UPON RESTARTING, CAR WAS STUCK SOMEWHERE AROUND 3RD OR 4TH GEAR. ENGINE WAS SKIPPING.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2015
Oct 2015 Crash Injury

I WAS TRYING TO CONTINUE THROUGH A BUSY INTERSECTION, I PRESSED THE ACCELERATOR AND THE CAR ACTED LIKE IT WAS IN NEUTRAL. IT REVVED UP, BUT DID NOT ACCELERATE. I LOOKED DOWN AT MY GEAR SHIFT AND IT WAS STILL IN DRIVE, HOWEVER MY DASHBOARD SAID THAT THE JEEP WAS IN NEUTRAL. BECAUSE I COULD NOT CONTINUE THROUGH THE INTERSECTION, I WAS REAR ENDED BY THE PERSON BEHIND ME.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2015
Oct 2015

WHILE APPLYING THE BRAKES IN AN ATTEMPT TO STOP THE VEHICLE, THE VEHICLE SLOWS DOWN TO APPROX. 20MPH AND THEN ACCELERATES ON ITS OWN.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2015
Oct 2015

I BOUGHT MY CAR 3/29/2015. MY CAR HAS BEEN IN THE SHOP 4 TIMES IN THE 6 MONTHS SINCE I HAVE BOUT IT. IT HAD THE TRANSMISSION VALVE REPLACED, THE HARNESS REPLACES, AND AFTER ALL OF THAT STILL DID NOT FIX ANYTHING. MY CAR IS CURRENTLY HAVING A NEW TRANSMISSION PUT IN ( ONLY HAS 5,000) MILES ON IT! SO MANY COSTUMERS ARE HAVING THE SAME ISSUES WITH THEIR 2015 CHEROKEES, THEY ARE UNSAFE AND HAVE CAUSED MANY ACCIDENTS FROM TRANSMISSION FAILURES. THEY NEED TO BE RECALLED!!!

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2015
Jul 2015

VEHICLE SPEEDS UP WHEN BRAKE IS APPLIED, DOWNSHIFTING IS JERKY AND UNEVEN. TRANSMISSION HAS BEEN REPLACED ONCE. SYMPTOMS ARE THE SAME.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2014
Jul 2015

I STARTED LEASING THIS BRAND NEW CAR JULY 2015. INITIALLY THERE WERE A FEW MINOR SHIFTING CHANGES THAT FELT UNSTEADY. COMING HOME FROM WORK ONE DAY IN OCTOBER 2015 I NOTICED THE CAR WAS NOT ACCELERATING, WOULD SHIFT POORLY INTO DIFFERENT GEARS AND WAS JOLTING. AT THE SAME TIME THE "SERVICE ENGINE LIGHT" TURNED ON AS WELL AS A MESSAGE STATING "SERVICE TRANSMISSION". I WAITED SEVEN HOURS FOR JEEP TO TOW THE CAR, IT TOOK THEM ONE WEEK TO DIAGNOSE, AND THEY ESTIMATED ANOTHER WEEK TO REPAIR. SO FAR THEY'VE HAD THE CAR FOR TWO WEEKS AND THE ESTIMATE PICKUP DAY WOULD MARK 17 DAYS WITHOUT THE CAR IF ITS EVEN READY ON TIME. THEY ARE REPLACING THE ENTIRE TRANSMISSION.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2015
Jul 2015

I STARTED LEASING THIS BRAND NEW CAR JULY 2015. INITIALLY THERE WERE A FEW MINOR SHIFTING CHANGES THAT FELT UNSTEADY. COMING HOME FROM WORK ONE DAY IN OCTOBER 2015 I NOTICED THE CAR WAS NOT ACCELERATING, WOULD SHIFT POORLY INTO DIFFERENT GEARS AND WAS JOLTING. AT THE SAME TIME THE "SERVICE ENGINE LIGHT" TURNED ON AS WELL AS A MESSAGE STATING "SERVICE TRANSMISSION". I WAITED SEVEN HOURS FOR JEEP TO TOW THE CAR, IT TOOK THEM ONE WEEK TO DIAGNOSE, AND THEY ESTIMATED ANOTHER WEEK TO REPAIR. SO FAR THEY'VE HAD THE CAR FOR TWO WEEKS AND THE ESTIMATE PICKUP DAY WOULD MARK 17 DAYS WITHOUT THE CAR IF ITS EVEN READY ON TIME. THEY ARE REPLACING THE ENTIRE TRANSMISSION.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2015
Jun 2015

THANK YOU!! THE FIRST INCIDENT OCCURRED AT 304 MILES. CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SHAKING AND COULD NOT ACCELERATE. CHECK ENGINE LIGHT STARTED FLASHING AND CALLED THE DEALERSHIP IMMEDIATELY. HAD THE TRUCK TOWED IN AND THEY ADVISED AT FIRST THAT THE UPPER HEAD OF THE ENGINE BLEW, AFTER SPEAKING WITH MY CUSTOMER RESOLUTION REP (CASE NUMBER: [XXX]) THE DEALERSHIP CALLED ME AGAIN AND ADVISED IT WAS JUST A BAD SPARK PLUG AND THEY FIXED IT. THE SECOND INCIDENT OCCURRED ABOUT A WEEK AFTER THIS SERVICE I TOOK A 200 MILE TRIP TO PA TO VISIT FAMILY AND ON THE WAY BACK FROM THIS TRIP THE CHECK ENGINE LIGHT CAME ON AGAIN. I CHECKED THE OIL LEVELS AND THERE WAS NOTHING ON THE MEASURING STICK. HAD TO CAR TOWED AGAIN AND THIS TIME BAYSIDE CHRYSLER ADVISED THE O-RING WENT ON THE CAR AND THAT IT WAS REPLACED/FIXED. AFTER THE O-RING SERVICE THE CAR IS STILL LOOSING OIL BUT I CAN'T SMELL IS BURNING AND THERE IS NOTHING UNDER THE CAR AFTER LEAVING A PARKING SPOT. HOWEVER, WHEN THE CAR FIRST STARTS BLUE SMOKE COMES OUT OF THE EXHAUST AND THE ENGINE KNOCKS/TICS A BIT UPON STARTING BUT THAT STOPS AFTER THE OIL HITS THE ENGINE I GUESS. ON 8/5/2015 I STARTED THE CAR AFTER WORK AND THE CHECK ENGINE LIGHT CAME ON AND FLASHING AGAIN AND THE CAR BEGAN SHAKING. IT WAS TOWED TO THE DEALERSHIP AGAIN THIS MORNING FOR SERVICE. THE ABOVE COVERS THE ENGINE ISSUES. TWO WEEKS AGO AT A STOP SIGN I STEPPED ON THE GAS BUT THE ENGINE JUST REVVED FOR A FEW SECONDS FOLLOWED BY THE TRANSMISSION ENGAGING. SINCE THEN THE TRANSMISSION HAS NOT BEEN SHIFTING NORMALLY. THE TRANSMISSION HAS NOT FAILED YET BUT IT APPEARS IT'S ON ITS WAY. CURRENTLY THE CAR HAS 2,400 MILES ON IT. ANY HELP WOULD BE GREATLY APPRECIATED. I'VE BEEN IN CONTACT WITH MANY OTHER ON FORUMS AND THESE PEOPLE HAVE FAMILY'S/SMALL CHILDREN AS DO I. SOMETHING NEEDS TO BE DONE ABOUT THESE CARS. THEIR NOT SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2015
May 2015

AS I WAS DRIVING ON THE HIGHWAY (CRUISE CONTROL), I RAISED MY RIGHT KNEE WHICH ACCIDENTALLY BUMPED THE IGNITION KEY WHICH TURNED THE CAR OFF. I TURNED TO KEY TO ON, BUT NO HELP, THEN START POSITION, AGAIN NO HELP. I THEN PUT THE TRANS IN NEUTRAL AND WAS ABLE TO RESTART THE ENGINE. HOWEVER, I COULD NOT SHIFT BACK INTO DRIVE. I HAD TO PULL OFF THE HIGHWAY, COME TO A COMPLETE STOP BEFORE I COULD SHIFT INTO DRIVE. FORTUNATELY I WAS ON A TWO LANE HIGHWAY WHERE I COULD SAFELY PULL OFF TO THE SIDE OF THE ROAD. HAD I BEEN IN ONE OF THE MIDDLE LANES OF I-5 NEAR SEATTLE, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT (ME GETTING REAR ENDED). NOTE THAT I ABLE TO DUPLICATE THIS PROBLEM LATER.

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2015
Mar 2015

MY 2015, BRAND NEW JEEP HAS BEEN ACTING SLUGGISH, WITH A DELAY IN SHIFTING, POOR HIGHWAY PICKUP FOR A FEW WEEKS. MY 17 YEAR OLD DAUGHTER DROVE IT A LONG DISTANCE AND COMPLAINED OF SIMILAR ISSUES. WHILE DRIVING TO MEET A FRIEND THE CAR BEGAN TO LOOSE POWER ON THE HIGHWAY, THERE WAS NO RESPONSE WHEN I STEPPED ON THE GAS. I MANAGED TO COAST TO AN EXIT RAMP WHERE I WAS UNABLE TO DRIVE THE CAR. THE ENGINE WAS RUNNING BUT WOULD NOT MOVE. I HAD THE CAR TOWED TO THE NEAREST DEALER AND IT HAS BEEN 3 DAYS AND THEY STILL CANNOT DIAGNOSIS THE PROBLEM OTHER THAN SAYING IT IS TRANSMISSION RELATED. THEY RAN THE SOFTWARE UPDATE BUT STILL EXPERIENCE THE SAME PROBLEM. THIS IS AN EXTREMELY DANGEROUS AND I WAS FORTUNATE TO BE IN A SAFE AREA, DURING THE DAY WHEN THIS OCCURRED. *TR

Type: Vehicle, Vehicle: 2015 JEEP CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2015

Trend Over Time

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Quick Summary

The 2015 Jeep Cherokee has 56 POWER TRAIN,ENGINE complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.