2016 Jeep Cherokee Electrical System

WHILE DRIVING, MY JEEP WILL COME UP WITH A 'SERVICE SHIFTER' WARNING AND ALL THE LIGHTS ON THE SHIFTER WILL COME ON. THIS HAPPENS AT LEAST ONCE A WEEK.

SERVICE SHIFTER ISSUE, REPLACED THE SHIFTER 3 TIMES AND PROBLEM KEEPS COMING BACK MONTHS LATER

IT FIRST STARTED WITH 911 VEHICLE PHONE "VEHICLE PHONE REQUIRES SERVICE" PLEASE CONTACT DEALER. THEN AFTER A FEW MONTHS THE DISPLAY WILL TAKE A WHILE TO TURN ON, AT ONE POINT DURING THAT TIME I WENT TO TURN ON MY CAR AND IT WOULDN'T START, IT SAID "KEY FOB NOT FOUND" WHEN KEY WAS WITH ME. IT DID FINALLY TURN ON AFTER I REMOVED THE KEY FROM FOB. I IMMEDIATELY TOOK IT TO THE DEALER AND THEY DID SOME UPDATES ON IT, COUPLE HUNDRED DOLLARS LATER. WAS WORKING FINE AFTER THAT, BUT TWO DAYS LATER I GOT THE INITIAL MESSAGE FROM ABOVE AND MY GPS WAS NOT WORKING. I TOOK IT BACK TO THE DEALER AND THEY SAID THEY WILL DO UPDATES AGAIN. DEALER CAME BACK AND SAID DURING THE UPDATES THE RADIO WENT (STOP WORKING)AND THEY HAD TO REPLACE THE RADIO. THEY ORDERED ONE, I TOOK IT IN FOR REPLACEMENT AND IT'S BEEN IN THE SHOP FOR 3 DAYS, THEY DON'T KNOW WHAT IS WRONG WITH IT. THEY SAID THEY ARE WAITING ON FACTORY TO ADVISE THEM.

SERVICE SHIFTER LIGHT CAME ON. I HAD IT FIXED BEFORE. LIGHT CAME BACK ON WITHIN 3 MONTHS AFTER GETTING IT FIXED. I SAW A POST ON FACEBOOK ABOUT A LADY THAT HAD IT HAPPEN TO HER 2017 CHEROKEE. SHE STATED THAT THE LIGHT CAME ON RANDOMLY WHILE SHE WAS DRIVING AND THAT HER WHEEL LOCKED IN PLACE AND THE CAR SPED UP AND SHE CRASHED. CHRYSLER IS INVESTIGATING THE ISSUE. THE SAME ISSUE HAPPENS TO ME WHILE DRIVING. THE LIGHT COMES ON RANDOMLY.

45695 MILES "SERVICE SHIFTER" SHOWED UP ON THE DASHBOARD.I WAS ON THE HIGHWAY AND ALL THE SHIFT LIGHTS WERE ON.

'SERVICE SHIFTER' APPEARS ON DASH. ALL LIGHTS LIGHT UP ON SHIFTER PRND

JEEP BEEN CUTTING OFF ALOT, BUT CAN RECRANK, LIGHTING BOLT COMES UP WHEN DIES, NOW GETTING WORSE AND LIGHTNING BOLT STAYS ON. LOOKING UP WHAT IT MEANS, SHOWS ELECTRONIC THROTTLE. JUST CUTS OFF NO WARNING, REGARDLESS HOW OR EHETE YOU AT DURING DRIVING.

THE VEHICLE WAS BROUGHT TO THE DEALERSHIP FOR SEVERAL ISSUES AT ONE TIME ON 5/16/2017 (MILEAGE 32779). THE VEHICLE WAS PURCHASED, NEW, 5/2016. THE SERVICE SHIFTER MESSAGE HAD BEEN COMING ON AND GOING OFF AND THE DEALERSHIP TOLD ME THAT THEY DID NOT KNOW WHY AND COULD NOT DO ANYTHING ABOUT IT UNLESS IT WAS ON WHEN I BROUGHT IT IN. THE DEALERSHIP STATED THAT THE PROBLEM MAY COME FROM THE BATTERY BEING BAD AND THAT THEY WOULD NOT COVER THE BAD BATTERY. AFTER A CALL TO JEEP CUSTOMER CARE, JEEP AGREED TO PAY TO HAVE THE BATTERY REPLACED BY THE DEALERSHIP AT NO COST TO ME. THIS WAS 7/12/2017 AND THE SHIFTER ISSUE WAS NOTED AGAIN ON THIS SERVICE ORDER. 4/2018, A TECHNICAL SERVICE BULLETIN WAS PUT OUT ABOUT THIS ISSUE, BUT I WAS NOT AWARE OF IT UNTIL 12/2019. AFTER RESEARCH AND THE DISCOVERY OF THE TECHNICAL SERVICE BULLETIN, THIS IS A COMMON PROBLEM WITH MANY OF THE JEEP CHEROKEES PRODUCED BETWEEN 2015 AND 2018. THERE HAS BEEN NO RECALL. I BROUGHT THE VEHICLE TO THE DEALERSHIP 3/12/2020 TO GET ANOTHER ISSUE FIXED AND ASKED THEM TO REPAIR THE SERVICE SHIFTER PROBLEM, NOW THAT THEY KNEW HOW TO FIX IT. THEY WOULD ONLY FIX IT IF I PAID FOR IT. I, AGAIN, CALLED JEEP CUSTOMER CARE FOR ASSISTANCE, BUT HAVE BEEN TOLD THIS TIME THAT THE MILEAGE IS TOO HIGH AND IT IS OUT OF WARRANTY, EVEN THOUGH I BROUGHT THIS TO THEIR ATTENTION DURING THE BATTERY ORDEAL IN 5/2017. THEY ARE REFUSING TO COVER THE COST OF THE REPAIR, EVEN THOUGH THIS HAS BEEN BROUGHT TO THEM DURING THE WARRANTY PERIOD (AS WITH THE BATTERY). ORIGINALLY, JEEP TECHS DID NOT KNOW WHAT THE PROBLEM WAS OR HOW TO FIX IT WHEN I BROUGHT IT TO THEM IN 2017. BUT JEEP IS NOW AWARE OF THE PROBLEM AND HOW TO FIX IT BUT WON'T UNLESS I PAY FOR A REPAIR THEY WEREN'T ABLE TO DO, AT THE TIME, BUT ARE ABLE TO DO NOW.

WHILE IN MOTION: IF THE 2016 JEEP CHEROKEE DRIVES OVER A SLIGHT BUMP, VARIOUS ELECTRICAL COMPONENTS WILL LOSE POWER AND A WARNING LIGHT WILL APPEAR ON DASHBOARD SCREEN -- MOST OF THE TIME THE SERVICE BRAKE SYSTEM WARNING WILL DISPLAY; AND OTHER TIMES, THE SCREEN POWER WILL COMPLETELY SHUT OFF. IN ADDITION, WHILE IN MOTION, SOMETIMES THE ENGINE WILL SUDDENLY LOSE ALL POWER, THE STEERING LOCKS UP, DECELERATES AND ALL POWER TO THE VEHICLE SHUTS OFF. THE ONLY SOLUTION IS TO TURN THE VEHICLE COMPLETELY OFF, WAIT A FEW MINUTES AND START IT AGAIN.

TODAY A MESSAGE CAME ON IN MY MESSAGE WINDOW ON THE DASH THAT THE SHIFTER NEEDS TO BE SERVICED AND ALL THE SHIFTER LIGHTS CAME ON ALONG WITH IT. MY CAR HAS ABOUT 60,000 MILES ON IT. I PURCHASED THIS CAR BRAND NEW AND HAVE ALREADY HAD 2 RECALLS, BATTERY REPLACEMENT, AND TRANSMISSION THERMOSTAT REPLACED ON IT. IT SUCKS THAT THESE COSTS HAVE HAD TO COME OUT OF MY OWN POCKET BECAUSE MOPAR/ JEEP HAS MADE SUCH A LEMON OF A CAR. I'VE HAD TO HAVE TOWED TWICE SO FAR.

I WAS DRIVING AND THE LIGHTS ON THE SHIFT ALL TURN RED. I PULLED OVER TURNED THE VEHICLE OFF DROVE AGAIN AND ALL THE LIGHTS TURN RED AGAIN REPEATED THE PROCESS AND AND IT TURNED ON AGAIN. CALLED THE DEALER THEY NEVER HEARD OF THE PROBLEM LOOKED IT UP AND SAID THAT THE SHIFT NEEDS TO BE INSPECTED BUT THEY SAID IT IS OK TO DRIVE.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, AN AUDIBLE CHIME WAS HEARD AND A MESSAGE STATING SHIFT TO PARK DISPLAYED ON THE INSTRUMENT PANEL, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED WITH THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

WHEN I START MY 2016 JEEP CHEROKEE LATITUDE AND PUT IT IN 1 SEC GEARKL ALL THE LIGHTS ON MY SHIFTER LIGHT UP AND STAY LIT. A MESSAGE ON MY DASH BOARD SAYS "SERVICE SHIFTER". I TRIED TURNING THE JEEP OFF AND TURN IT BACK ON BUT ALL THE LIGHTS STILL STAY ON.

SERVICE SHIFTER MESSAGE AND RED LIGHTS LIT BY GEARS ON SHIFT. IN MOTION. STARTING IT UP. ALL THE TIME

THE SUNROOF WILL NOT CLOSE. WHEN THE BUTTON IS PRESSED TO AUTO-CLOSE THE SUNROOF, THE ROOF BEGINS TO CLOSE BUT STOPS 3-5 INCHES FROM FULL CLOSE AND THEN REOPENS FULLY. IT TAKES THREE ATTEMPTS TO AUTO-CLOSE BEFORE THE SYSTEM STOPS AUTO-CLOSE AND THEN YOU HAVE TO HOLD THE CLOSE BUTTON FOR IT TO FULLY CLOSE. I'VE HAD THIS REPAIRED ONCE DURING WARRANTY BUT IT IS HAPPENING AGAIN.

I WAS SENT A RECALL FOR MY NAVIGATION TO UPGRADE, I WAS SENT A FLASH DRIVE FOR THE UPGRADE AND IT DIDNT WORK. I CALLED THE NUMBER ON THE PAPERWORK AND THEY SAID TO HAVE THE NEAREST DEALERSHIP DO THE UPGRADE BECAUSE THE FLASHDIVE WAS NOT WORKING. THE DEALERSHIP SAID THEY COULDNT DO THE UPGRADE BUT FOR 400 DOLLARS THEY COULD FIX MY USB PORT SO THEY COULD UPGRADE THE SOFTWARE AND THEY KEPT THE RECALL PAPERWORK SO NOW I DONT HAVE THE NUMBER TO CALL AND TELL THEM IT'S NOT DONE AND WHEN I ENTER MY VIN IT SAYS ALL RECALLS ARE FINISHED.

MY REAR GLASS WINDSHIELD BURST WHEN HEATING UP USING REMOTE START. I'VE READ MULTIPLE COMPLAINTS ABOUT THIS HAPPENING WITH JEEPS AS WELL AS FORD TRUCKS. IT'S VERY DANGEROUS. THERE NEEDS TO BE A RECALL! CONSUMERS SHOULD NOT HAVE TO PAY FOR SOMETHING THAT WAS ENGINEERED FAULTY.

SERVICE SHIFTER INDICATOR ILLUMINATED ON 2016 JEEP CHEROKEE.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A CONSTANT SUDDEN LOSS OF POWER AND THE VEHICLE STALLED NUMEROUS TIMES. THE INSTRUMENT PANEL WARNING INDICATORS AND GAUGES FLICKERED. THE VEHICLE WAS TOWED TO EXECUTIVE DODGE JEEP (203-949-7430, LOCATED AT 406 S ORCHARD ST, WALLINGFORD, CT 06492). THE DEALER REPLACED THE PCV VALVE, BUT THE VEHICLE STALLED IN AN UNSAFE MANNER ON THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER A SECOND TIME, BUT THE FAILURE COULD NOT BE DUPLICATED. THE THIRD TIME THE VEHICLE WAS TAKEN TO THE DEALER, THEY INDICATED THAT A BATTERY REPLACEMENT WAS REQUIRED. THE CONTACT REPLACED THE BATTERY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN IF A LOANER VEHICLE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

"4X4 UNAVAILABLE SERVICE REQUIRED "MESSAGE CAME ON AND STAYED ON WHEN I STARTED IT. IT WAS PARKED FOR AROUND 4 HOURS AND WAS STATIONARY. TOOK IT TO DEALERSHIP AFTER A DAY AND A HALF WAS TOLD A WIRE HAD ROTTED AND BROKE.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE MESSAGE CENTER DISPLAYED "SERVICE ENGINE IMMEDIATELY" AND A HUMMING NOISE EMERGED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS DRIVEN TO MORIAN CHRYSLER JEEP (374 SIEMERS DR, CAPE GIRARDEAU, MO 63701) WHERE IT WAS DETERMINED THAT THERE WAS A FAILURE WITH THE FOUR WHEEL DRIVE SYSTEM. THE VEHICLE WAS TAKEN TO MORIAN CHRYSLER JEEP (374 SIEMERS DR, CAPE GIRARDEAU, MO 63701) THREE OTHER TIMES FOR ELECTRICAL FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

PLEASE NOTE THE PHOTOS ARE NOT FROM MY JEEP, THEY ARE FROM ANOTHER PERSON HAVING THE SAME ISSUE. DASH DISPLAYS 'SERVICE SHIFTER' AND ALL LIGHTS ONE SHIFTER ILLUMINATE. I WAS DRIVING WHEN THIS HAPPENED (TWICE ON DIFFERENT OCCASIONS). I PULLED OVER SHIFTER TO PARK, SHUT THE JEEP OFF AND TURNED IT BACK ON AND IT WENT AWAY FOR A FEW MILES AND CAME BACK ON. THIS HAPPENED EITHER THE END OF MARCH OR BEGINNING OF APRIL 2019 DURING SLUSHY WET ROAD CONDITIONS. I HAVE NOT SEEN IT SINCE THOSE TWO DAYS. DATE ENTERED BELOW IS AN ESTIMATE. I WASN'T AWARE THIS SITE EXISTED UNTIL A FRIEND TAGGED ME IN A FACEBOOK POST DEPICTING AN ACCIDENT CAUSED FROM THE SAME ISSUE IN A 2017 JEEP CHEROKEE LATITUDE.

THREE DAYS AFTER BUYING THIS JEEP CHEROKEE LIMITED I WAS SITTING IN MY DRIVEWAY WITH THE CAR IN PARK RUNNING WHEN I STARTED TO SMELL SOMETHING BURNING, THE CABIN FILLED WITH SMOKE TO THE POINT THAT I CALLED 911 AND DISPATCHED MY LOCAL FIRE DEPARTMENT, THEY COULD NOT DETERMINE THE LOCATION OF THE SMOKE, I WAS ABLE TO DRIVE IT TO THE DEALERSHIP WITH ALL WINDOWS DOWN IN 18 DEGREE WEATHER, THE DEALER FOUND "BURN MARKS" ON THE CABIN AIR FILTER AND ALL THEY DID WAS TO REMOVE THE CABIN AIR FILTER AND THAT WAS IT? CAR MAKE ME FEEL UNSAFE AS NO REPAIR OR DIAGNOSTIC OF BURNING OR SMOKE HAS BEEN DONE. CAR LOST POWER WITH THE A/C RUNNING LAST WEEK WHILE AT THE CAR WASH, I HAD TO TURN OFF THE A/C TO GET IT UP TO SPEED. ALSO WHILE SITTING IDLING AT MCDONALDS PICKUP WINDOW A STRONG SMELL OF GASOLINE WAS DETECTED BY THE LADY SERVING MY MEAL, MY GIRLFRIEND AND OTHERS IN LINE WAITING, TOOK IT TO THE DEALER AND OF COURSE THEY FOUND "NOTHING". GOING TO GET RID OF THIS THING BEFORE IT CATCHES FIRE.

AT APPROXIMATELY 40,000 MILES MY SERVICE SHIFTER LIGHT CAME ON ALL THE LIGHTS ON THE SHIFTER ARE HIGHLIGHTED IN RED. AT APPROXIMATELY 40,000 MILES MY SERVICE SHIFTER LIGHT CAME ON ALL THE LIGHTS ON THE SHIFTER ARE HIGHLIGHTED IN RED I WENT TO THE DEALERSHIP AND ASK THEM ABOUT IT AND THEY SAID THAT I WOULD HAVE TO PAY MONEY AND THEY NEVER HEARD OF THAT PROBLEM. NOW AT 56,000 MILES THIS SERVICE SHIFTER CAME ON AGAIN AND I DON'T KNOW WHAT TO DO

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