2016 Jeep Cherokee POWER TRAIN,ELECTRICAL SYSTEM
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
SERVICE SHIFTER LIGHT CAME ON AS SOON AS I SHIFTED INTO PARK, STAYED ON UNTIL I TURNED THE CAR OFF, DID NOT COME BACK ON FOR THE NEXT 20 MILES.
WHILE DRIVING ON AN INTERSTATE AT 70 MPH THE SERVICE TRANSMISSION MESSAGE APPEARED, EMI LIT & CAR WENT FROM GEAR TO CLUTCH CAUSING LOSS OF POWER & COULD NOT ACCELERATE TO MAINTAIN SPEED. AFTER A FEW MINUTES CAR WENT BACK INTO GEAR & WAS ABLE TO REGAIN PROPER SPEED. WHEN I FILLED WITH GAS THE ENGINE MALFUNCTION LIGHT WENT OFF. AFTER DRIVING APPROXIMATELY 400 MILES THE SAME THING HAPPENED ON AN INTERSTATE, FORTUNATELY IN BOTH INSTANCES, THE TRAFFIC WAS NOT HEAVY & I WAS ABLE TO GET IN RIGHT LANE. IF THERE HAD BEEN HEAVY TRAFFIC THIS COULD HAVE CAUSED SERIOUS ACCIDENTS. THE ENGINE MALFUNCTION LIGHT STAYED ON SO I TOOK MY JEEP TO A MECHANIC. THE CODE SAYS THERE IS AN ELECTRICAL PROBLEM WITH THE COMPUTER FOR THE TRANSMISSION, IT GETS TOO HOT& THE CAR GOES OUT OF GEAR TO THE CLUTCH, THEN BACK IN GEAR. I READ ONLINE THERE ARE 37,000 RECALLS ON THIS JEEP PROBLEM, BUT NONE ON MINE. THERE NEEDS TO BE ONE!
SERVICE SHIFTER SCREEN COMES ON AND CHECK ENGINE LIGHT.
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH AND APPROACHING A RED LIGHT, THE BATTERY WARNING INDICATOR ILLUMINATED, THE TRANSMISSION SEIZED, AND THE VEHICLE LOST ACCELERATION. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. AFTER FOUR ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO YARK CHRYSLER JEEP DODGE (6019 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED AN OIL CHANGE. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,175.
I PURCHASED MY VEHICLE NEW. SINCE HAVING IT THE PANEL WHICH DISPLAYS THE RADIO WILL RANDOMLY GO BLACK. I'VE ALSO HAD SEVERAL ISSUES WITH ACCELERATION. SOMETIMES IF I'M AT A RED LIGHT AND THEN IT TURNS GREEN THE CAR WILL REV AND NOT MOVE ANYWHERE FOR ABOUT 30 SECONDS. YESTERDAY WHILE I WAS ON THE HIGHWAY MY SPEED DROPPED FROM 60 TO 40 VERY FAST AND I WAS NOT ABLE TO ACCELERATE AT ALL AND HAD TO PULL OVER ON THE SIDE OF THE ROAD AND MY TRANSMISSION LIGHT CAME ON. I'VE ALSO BEEN DRIVING BEFORE AND WHEN I HIT THE BRAKE IT MAKES A NOISE LIKE ITS SHIFTING SUPER LOUD AND THE BRAKE CLICKS. MY VEHICLE IS IN FOR SERVICE RIGHT NOW BUT I DONT FEEL SAFE DRIVING IT AT ALL. IT ONLY HAS 16,000 MILES ON IT AND SHOULDN'T BE HAVING ALL OF THESE ISSUES WITH SUCH LOW MILEAGE. YESTERDAY NOT BEING ABLE TO ACCELERATE ON THE HIGHWAY WAS SCARY AND DANGEROUS.
I'VE HAD THE JEEP LESS THAN 2 YEARS . ONLY 14000 MILES ON IT . THE TRANSMISSION STARTED JERKING AND LUNDGING WHEN IT DOWN SHIFTED OR STARTED OFF FROM A STOP. MY DAUGHTER AND I WHERE COMING BACK FROM THE HUMAN SOCIETY. WHILE DRIVING AT ABOUT 50 MPH I HAD TO SLOW DOWN FOR ON COMING TRAFFIC.THE JEEP SHIFTED TO A LOWER GEAR AND LUNGED SO FIERCELY I THOUGHT THE TRANSMISSION HAD FALLEN OFF THE VEHICLE. THE VEHCLE IMMEDIATELY SHUT DOWN. I WAS AT A COMPLETE STOP. LIGHTS STARTED FLASHING SERVICE TRANSMISSION. I HAD NO POWER TO MOVE. IM ON AN OVER PASS WITH TRAFFIC AND THERES NO WHERE TO GO IN THE MIDDLE OF TRAFFIC. BY CHANCE THE JEEP WAS ABLE TO START AND ACCELERATE TO 5MPH AND GET TO A SAFE PLACE TO PULL OVER. IT WAS A VERY SERIOUS HAZARD FOR ME AND MY DAUGHTER AND OTHER DRIVERS WE BASICALLY GLIDED TO A COMPLETE STOP IN THE MIDST OF TRAFFIC WHILE DOING 50MPH. THAN STARTING IT UP AND ONLY DOING 4 TMPH. THIS WAS CLEARLY A VERY DANGEROUS SITUATION. I DONT FEEL SAFE OR CONFENDENT. I PAID A PREMIUM PRICE FOR A VEHICLE THAT SHOULD BE DEPENDABLE AND SAFE. NOW THE JEEP WONT START. THE REAR BUTTON TO CLOSE THE HATCH HAS QUIT WORKING. THE START BUTTON WILL NOT START THE CAR AT ALL. WHEN IT STARTED TO MALFUNCTION. IT WOULD HESATATE AS IF THE BATTERY WHERE DEAD. WHEN IT DID START THE SETTINGS 'CLIMATE CONTROL WOULD BE SET TO DEFROST. THE A WOULD SHOW UP ON THE FACE WITHOUT BEING PRESSED. AND EVENTUALLY THE SCREEN WOULD NOT REACT TO TOUCH AT ALL. AND THE RADIO WOULDNT PLAY. BUT ALL ELISE SEEMED TO WORK WITHOUT A PROBLEM. THE WINDOWS WORKED FINE THE LIGHTS WHERE BRIGHT. THERE WASNT A PROBLEM WITH THE BATTERY. I AM APPLAUDED THAT JEEP WOULD THINK THIS IS ACCEPTABLE FOR A NEW VEHICLE IM THE COMSUMER. I PAID FOR A PRODUCT THAT HAS TO AND IS A TO CERTAIN EXPECTATIONS.
I WAS DRIVING ON I95 NEAR DC IN VERY HEAVY TRAFFIC. THE CAR WOULD COME TO A DEAD STOP WITH THE PARKING LIGHT AND TWO BATTERY LIGHTS ON. IT HAD THE MESSAGE TO PUT CAR IN PARK AND THEN SHIFT TO DESIRED GEAR. IT DID NOT WORK AND IN THE MIDDLE OF HIGH SPEED HEAVY TRAFFIC I HAD TO TURN ENGINE OFF AND RESTART THE CAR FOR IT TO GO BACK INTO GEAR. I WENT TO THE LOCAL JEEP DEALERSHIP AND THERE WERE NO CODES WHEN THE CAR WAS CHECKED. THE SERVICE DEPARTMENT SAID IT HAD TO BE AN ELECTRONIC ISSUE. I WAS TRAVELING WITH CHILDREN ON A BUSY INTERSTATE AND MY JEEP DID THIS THREE TIMES. WE COULD HAVE EASILY BEEN KILLED . MY DEALERSHIP WILL NOT EVEN LOOK AT MY CAR FOR ALMOST TWO WEEKS.
WHILE DRIVING ON HIGHWAY, AUTOMATIC 9 SPEED TRANSMISSION SEEMED TO LOSE ALL ACCELERATION AT AROUND 60MPH. THE "SERVICE TRANSMISSION" NOTIFICATION APPEARED ON THE DISPLAY, AND THE VEHICLE STARTED DECELERATING UNTIL IT WAS NECESSARY TO PULL OVER AND PARK. PROBLEM SEEMED FIXED AFTER AN ENGINE RESTART, BUT OCCURRED AGAIN AT HIGHER SPEED (60MPH). I DON'T KNOW WHY 2016 VEHICLES WERE NOT INCLUDED IN THE S55 RECALL, IT IS THE SAME ISSUE.
THE TRANSMISSION SLAMS INTO GEAR WHEN RE-ACCELERATING. (USUALLY AT LOWER SPEEDS) SOMETIMES THE RPM'S WILL INCREASE BUT THE VEHICLE WILL NOT MOVE FORWARD. (THIS CAN BE DANGEROUS WHEN YOU NEED TO GET UP TO SPEED SAFELY.) THERE IS ALSO A MINOR CLICKING NOISE WHEN THE AIR CONDITIONER IS TURNED ON. (MOSTLY JUST ANNOYING)
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2016 Jeep Cherokee has 34 POWER TRAIN,ELECTRICAL SYSTEM complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.