67 complaints reported

2018 Jeep Compass UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
67
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2026

Hello my truck is having issues stalling, noise like grinding, rattling, or some kind of clunking sounds especially during acceleration. It jerking movement. My car will shift into neutral by itself and sometimes it won't even shift into gear at all when trying to put it into drive.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2026
Aug 2025

When my oil gets low, my car shuts off in the middle of the highway. Also, when I turn my wheels, it's making a very loud clicking noise.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2025
Apr 2025

rotator/control arm issue

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2025
Mar 2025

Sunroof exploded outwards while driving, took no damage from debris or flying objects.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2025
Nov 2024

Unknown but the vehicle only has 30,000 miles and the back up camera is mostly blacked out. I feel is is a safety concern Jeep isn't fixing even out of warrenty or acknowledging. After reading numerous forums on this problem, there are quite a few yr models that are affected. The cost to replace a screen is so much. Also the u joints went bad and the dealer said it's a flaw also and I paid to have replaced under 30,000 miles. Thank you; [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2024
Nov 2024

Navigation screen has a bubble internally. It turn on automatically connects with phones that are synchronized and starts calling. In my case it has called sos, random numbers it will not allow the phone to hang up while driving and it will not turn off just by pushing the button when it’s making a call. It has become such an issue and safety concern. It has taken my attention while driving on highways and we have had many instances where an accident almost happened because of it. There are many other people out there with the same issue and this is not caused by wear and tear but manufacture defects

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2024
Oct 2024

The touchscreen lcd on my jeep compass is glitching and no longer usable I am unable to access certain features that includes my radio and also the backup camera no longer works. This is a safety concern because the whole reason I bought this car was for the use of the backup screen and to set up music with Bluetooth. I am now risking my life every time I get into the car and the colorful glitching lines on the screen are a distraction while I drive.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2024
Jun 2024

2018 jeep compass rearview cameras fail. Info shared by hundreds of owners on Reddit and jeep forums. Mine haven't functioned properly since 2022 mostly off but working sometimes with lag.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2022
Mar 2024

"Coolant Temperature High" warning occur frequently at any situation doesn't matter time or weather. Especially when waiting at a cross section for green light or turning. It shut off the car once on the high way, lucky I was not injured. The problem started more than a year ago. I brought it to the dealer and they ran a thousand of test but could not diagnose the issue. They told me they may have to dissemble the car to find the root cause and returned the car to me, asked me to try to keep driving. After that the problem seemed disappear but it came up again a week ago.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2024
Jan 2024

My car has "overheated" over 20 times since I purchased this vehicle in November 2022. The "High Coolant Temperature" warning comes on, the temperature gage goes all the way up, the check engine light comes on along with the "lighting bolt" red symbol. This causes my vehicle to shut down. I have to put it into park, press the button to restart. Sometimes it takes several tries to get it to start again. I have been in almost 4 accidents because of this. Other times it happens when the automatic start re-engages at a stop light. It has happened while I am in my garage and it has been sitting overnight. It has happened while driving for 10 minutes, hours, etc. I have taken this into the dealership several times and they have not been able to find any codes or issues. At one point the dealership had my vehicle for 2 weeks trying to duplicate the issue to no avail. It comes and goes so quickly I have only been able to get a picture of the warning lights but not the high coolant temperature warning. This is a huge safety issue.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2022
Dec 2023

The vehicle just stopped functioning in the middle of me driving on a road with no shoulder, it spontaneously decelerated the gas did nothing, and ultimately rolled to a stop. I shut it off and it never restarted, the ignition button just made a terrible noise. I was left stranded in a bad service area no longer with the benefit of my car’s wifi because it wouldnt turn on.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2023
Dec 2023

My radio screen started to do phantom touches. Which is very distracting when it's turning on the heated seats, or turning the volume all the way up. It is being caused by delamination and is a known problem with jeep.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2023
Dec 2023

The car randomly turns off every few weeks. It usually happens when I’m stopped at an intersection and start to accelerate it just turns off. I have to put it in park and turn off the engine and restart it which seems to correct whatever happened. Not sure if any error messages come on the dash because I’m busy trying to restart the car and get out of the intersection.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2023
Nov 2023

On 11/11/23 we were traveling the highway, center lane at approximately 65mph. The jeep just shut off and completely stopped. No warnings, no lights on. Car has gas, 1/2 tank, temp fine. It did start right back up but this was EXTREMELY dangerous as cars and semis traveling 70mph were swerving around both sides of us.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2023
Aug 2023

My Uconnect System came with the car. I purchased it in 2019 and by 2020 I noticed a bubble in my screen, 2021 I noticed it getting bigger I took it to the dealer they said nothing needs to be done and in 2022 it got worse and then they told me it’s out of warranty, in 2023 it’s completely delaminated and now I have no use for the entire system and now it is causing issues.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Jun 2023

My Jeep compass has shut down twice in the middle of an intersection. Once it took 5 mins for it to start. The other time it took an hour. When it shut down it would lock everything so you could t put it in neutral to push it

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2023
May 2023

Standing still or moving the coolant Temp gauge goes up to H and turns Red, when this happens the vehicle instantly decelerates to approximately 5 mph. While on brake the car moves then and than immediately stops and I am unable to step on gas, when this happens i have to shut down and restart. This is extremely hazardous and can cause a collision when it slows down or shuts off. The dealer can not duplicate the problem. no warning prior to this happening.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Apr 2023

As I accelerate the car while driving or from a start motion the car occasionally kicks back (jerks), causing me to immediately slow down to avoid the car from not stopping. It has never shut off, but I am concerned that it will while in moving traffic…I have noticed that cars behind me have stopped suddenly when my car jerks….feels like the back wheels are not moving for seconds but enough to cause an accident.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2023
Apr 2023

The touch screen is de laminating. Jeep wouldn't repair under warranty since car has been 1 year old. The delamination causes a driving risks as it turn on by itself, turns heat and air cond. on, makes it impossible to turn heated seats and heated steering wheel off during summer, and has even called 911 3 times while driving. This is definitely a safety issue. It's distracts the driver as the desalination act as the pressure point to turn on and off different systems while you are driving. You can't just pull over and turn the screen off , once it starts acting up it continuously turns itself back on.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2023
Apr 2023

Car turned off suddenly after idling at red light. "High coolant temp" warning light and others flashed briefly in dashboard. We could not move or start the engine at all. After about 2 minutes the car was able to be turned off and on and was driving normally without any dash warning lights, and we could not figure out the reason for this. It has happened before while idling.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2023
Feb 2023

Multimedia screen began delaminating and causing SEVERAL issues, including attempting to call Emergency Services through the app while I was driving. This is an extremely common issues throughout the Jeep community with 2018 vehicles across many models. I drive a Compass but there have been Cherokees, Grand Cherokees, etc. with this same exact issue.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Jan 2023

This vehicle just shuts off out of nowhere while driving. It seems like electronics turn off. You can no longer accelerate no matter how fast you were going which can easily cause an accident especially because it happens without warning. I’ve taken it to two different body shops and neither can find any problems at all after extensively checking the vehicle for hours and even days. After they check it the vehicle works for a few days and then without warning will stop while driving again.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2023
Jan 2023

I have almost crashed twice because my screen in my car flashes all these white lines ALL the time and even when I turn it off it will still do it and driving in the dark it blinds you randomly on a turn on the freeway and it’s dangerous I have found many people with he same car having the same problems and they try to make you pay an arm and a leg because it’s a wiring problem and you have to pay to replace the thing that holds the screen and whole front dash screen part because once it’s out on it’s stuck there it’s clearly a malfunction with the manufacturer and it is the screen that was originally built into the car. It starts out slow and does it very rarely and then just all the sudden goes awful. On the lower sections I put down around when the problem started and was as bad of a blinding

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2020
Jan 2023

The rear view camera display stops working and only shows a black screen. I am unable to clearly see behind me when backing up. This is especially troublesome at night. I have taken the vehicle back to the dealer 6 times for repair. They have replaced the camera 4 times and adjusted the wiring 2 times. The camera still doesn’t work occasionally but I don’t take it back because the dealer told me it was no longer under warranty and I would have to pay for it. The only inspections were conducted at the dealership for repairs. There were no other indications of a problem until June 2020 when the screen only displayed black when the car was in reverse.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2020
Oct 2022

My vehicle turns off while at a complete stop. The light can turn green and the car would just shut off. No warning lights are on the dashboard.

Type: Vehicle, Vehicle: 2018 JEEP COMPASS, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2021

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Quick Summary

The 2018 Jeep Compass has 67 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.