2020 Jeep Gladiator Power Train
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
I am filing a safety complaint regarding repeated and unresolved transmission issues with my Jeep. The vehicle has undergone two full transmission replacements after a $10,000 repair, yet critical symptoms persist, including transmission overheating (up to 240°F) and a loud whining noise while accelerating. These problems continue despite no warning lights or diagnostic codes, creating a false sense of safety. On August 4, 2025, the vehicle reached 240°F and produced loud mechanical noise while driving. This mirrors the same symptoms from before the original transmission repair and represents a clear safety hazard. These issues put me at risk of sudden transmission failure, loss of power, or loss of control while driving. The dealer has confirmed the overheating and replaced the transmission twice, but the problem remains. A brake hookup was also installed incorrectly, causing additional safety concerns that were only corrected after my insistence. Despite multiple service visits, Jeep refuses to: Provide a loaner vehicle Escalate to a corporate-level inspection Offer a buyback or reimbursement Jeep offered only an extended warranty with a deductible, which I declined as inappropriate given the unresolved repair. I have also submitted a formal legal demand to Jeep, which remains unanswered. The lack of diagnostic codes paired with dangerous symptoms and unresolved failures is deeply concerning. This issue should be investigated for a potential defect in the transmission system or software diagnostics. I request that NHTSA investigate this matter and that Stellantis/Jeep be held accountable for unsafe practices and poor post-repair support.
I took my vehicle to a local dealer to have to recall completed. They told me that they would not complete the safety recall due to vehicle modifications. Dealer stated that they had completed the recall on a previous vehicle and due to the same modifications the new software rendered the vehicle unusable. When the first 19a recall came out and there was no manufacturer remedy, I purchased a new clutch and had an authorized Jeep dealer (dealer I purchased the vehicle from) to install.
Transmission failed to go into reverse. 2020 Gladiator Rubicon with 57k miles.Transmission had been pausing and then shifting into reverse with a clunk sound. Have taken to a Jeep service shop and they did not find any error codes and were not sure of the cause. Problem started getting worse in the past couple of days to where when try to put in reverse, it will not do anything. the "R" light flashes. Have to shift into drive and then back to reverse to get it to go into revers. However, this has stopped working to where to at times cannot get the transmission to go into revers. the transmission also shifts hard on the upshift from 3-4th gear at certain RPMs/speeds. when has issue of not being able to get into reverse yesterday, had to push the vehicle back while in nuetral in order to get it to where i could then put it in drive.In drive on the main road, it would not shift out of first gear, so had to park it and get a ride home. several hours later was able to get the vehicle home. it appears from looking online that a lot of people have had this exact same issue with the 8 speed auto transmission. the only solution it to replace the transmission which costs upwards of $6k. As many issues there are with this transmission, Jeep should have a recall to fix this issue instead of customers having to shell out thousands of $s. Needless to say, i will never buy another jeep product. JEEP=Junk Each and Every Piece!
On May 17th 2025, I brought my vehicle to the Jeep Chrysler Dodge of Paramus (315 Rte 4 West, Paramus, NJ 07652) for the recall repair. Today, on May 20, 2025, I received my vehicle back after refusing an additional $580 charge for a hydraulic clutch master cylinder replacement, which the dealership claimed was unrelated to the recall. I declined this service due to the financial burden and my belief that the repair should be covered under the recall, but this leaves my vehicle in a potentially unsafe condition. As a Material Planning Specialist in Paramus, NJ, I rely on my Gladiator for daily commuting, and operating it with a damaged component poses significant risks. The repair delay, while only three days and not yet qualifying for New Jersey’s Lemon Law, has resulted in my vehicle being returned without addressing a critical safety issue. During the repair, the dealership informed me that the hydraulic clutch master cylinder is damaged and requires replacement at an additional cost of $580, claiming it is unrelated to the recall. However, when I spoke with the service manager on May 20th, they admitted they have no evidence that the master cylinder damage is not due to the recalled clutch pressure plate. Given the recall’s documented risk of the pressure plate fracturing and causing collateral damage to nearby components (e.g., transmission case), I believe the master cylinder failure is likely a direct result of the defective clutch system. The recall repair should cover such related damages, yet the dealership refuses to include this repair under the recall’s scope without providing a clear explanation or diagnostic evidence.
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated while driving at various speeds, the clutch felt loose intermittently. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000. VIN tool confirms parts not available.
Manual Transmission started slipping/malfunctioning related to overheating. Jeep dealership stated it was driver issue, and nothing else was wrong with manual trasmission. Dealer charged me $3500 to repair/replace transmission @ 35000 miles. Dealer refusedto cover repairs and repeatedly stated there was no issues with factory manual transmissions. Filed claim under Manufacturers website and nothing has been done. note: manual transmission was replaced with OEM manual transmission, and no recall work was performed. Replacement transmission is now showing signs of slippage due ti overheating.
The clutch has been under recall for over 1 year (399 days at this point) without any solution from the manufacturer. This is also the 3rd recall of the clutch assembly. When will this be fixed?????
At only 65,000 miles and hitting all of my scheduled maintenance my transmission failed while driving causing me to get stuck in 5th gear and jerking me off the road.
transmission will not shift all the time and gets hung up! After following a group this seems to be a problem with the gladiator automatic transmission. It will not shift into reverse and shifts hard from 3rd to 4th. This should be a recall due to so many people having issues and the only thing to fix it is to get a new transmission.
Local dealer has told me there is no known repair. My vehicle is in my driveway and has been undriveable for six months.
So I purchased this vehicle in August of 2021. 6 months after purchasing I received another recall saying this is not safe to drive. I have only a 2 seater car to try and take my family places. It’s getting ridiculous I have paid 65000 for a car not safe to drive.
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I was driving on the highway going 80mph in 6th gear and my wife smelled something then the gears started grinding I put it in neutral as I was slowing down I was trying to get to the exit which was about 1/4 mile away so I put the truck in 4th and thats when the transmission exploded sending fire and transmission parts on the highway. I saw flames come out from under the vehicle and from the engine compartment, I told my wife to get out and we got everything that we could grab and within 5 minutes the Jeep was engulfed in flames
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the vehicle failed to shift into the intended gear. The contact stated he heard an abnormal clucking sound and smelled a burning odor throughout the vehicle. The contact veered the vehicle off the road and notified a towing company. The vehicle was towed to the residence and then towed to the dealer where it was diagnosed that pressure plate and clutch assembly had failed and needed to be replaced. The contact stated that he was then informed that the VIN was included in NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact was advised by the dealer to purchase an after-market part to repair the vehicle then seek reimbursement. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 83,000. VIN tool confirms parts not available.
The clutch has been slipping for a while. Over the last week the situation has become worse. Today the slippage resulted in failing to accelerate ended up in a stall while on the on ramp on a highway and narrowly escaped being rear ended by an 18 wheeler which barely managed to stop 2 feet behind. The clutch on this vehicle has been deffective since I bought it (I have driven a manual truck for 20 years and never had problems). FCA has issued a recall (software update for fire hazard) which has been completed on this vehicle but in my opinion fire is not the only danger for this defective clutch. Clutch slippage and stalling is also a hazard. When this incident happened, and tried to get more information I realized there is a second recall for the same exact issue which the "software update" was supposed to fix. When the incident happened earlier today, the clutch was extremely hot and while it did not catch fire it slipped and put me in a dangerous situation. All the while the software update did not do anything. I urge NHTSA to force FCA/Stellantis to replace the clucth on all affected vehicles, or reimburse customers who like myself will do so at their own cost.
The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the clutch was slipping. There was no warning light illuminated. The contact previously received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, who determined that the failure was related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 38,700. VIN tool confirms parts not available. The contact stated the clutch totally failed on 07/12/23. The contact stated there are no parts available to perform the recall.
The contact owns a 2020 Jeep Gladiator. The contact stated that on several occasions while driving at various speeds, the transmission started slipping. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was then taken to an independent mechanic who diagnosed the vehicle and determined that the clutch assembly needed to be replaced. Additionally, two transmission mount bolts were missing, and one driveshaft bolt was fractured. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 18,624.
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
i replaced the gears to 513 at 5000 miles The locker went out at 17000 miles.. The locker is internal to the axle Went to jeep to try to get it covered under warranty and they have refused stating that changing the gears voids the warranty on anything in the axle This should not be valid as the locker was never touched.. There are 1000's of locker issues going on with the axle
2020 JEEP GLADIATOR. CONSUMER WRITES IN REGARDS TO AN ISSUE WITH THE REAR LEFT AXLE. THE CONSUMER STATED THE VEHICLE MADE A CLUNKY NOISE. MULTIPLE REPAIR ATTEMPTS WERE MADE AND DID NOT CORRECT THE ISSUE. THE LAST REPAIR ATTEMPT WAS TO REPLACE THE DIFFERENTIAL, BUT THE PART WAS UNAVAILBLE WITH NO POSSIBLE ETA INFORMATION.
The contact owns a 2020 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
VERY CONCERNED ABOUT THE CLUTCH PRESSURE PLATE RECALL, I AM PAYING A LOT OF MONEY FOR THIS JEEP THAT I DONT FEEL SAFE DRIVING AS IT CAN CATCH ON FIRE. THE FACT THAT THERE IS NO FIX RIGHT NOW IS RIDICULOUS. I HAVE DRIVEN JEEPS MY WHOLE LIFE AND NEVER HAD A LIFE THREATENING ISSUE LIKE THIS. IF THERE IS NO SOLID SOLUTION I WILL NEVER GET ANOTHER FCA AGAIN
THERE ARE NOW 2 RECALLS ON MANUAL TRANSMISSION CLUTCH FAILURES. ORIGINAL RECALL 20V124000 AND A NEW ONE 21V028000. BOTH ARE FOR CATASTROPHIC PRESSURE PLATE FAILURES FOR CLUTCH SLIPPING, OVERHEATING AND FRAGMENTING. WHAT IS GOING TO HAPPEN TO ALL THESE PRESSURE PLATES WHEN THE CLUTCH DISK WEARS DOWN OVER TIME AS IS NORMAL FOR A MANUAL TRANSMISSION AND STARTS SLIPPING THEN? IT WILL MOST LIKELY OVERHEAT THESE PRESSURE PLATES AND CAUSE FAILURE THEN. IF THESE PRESSURE PLATES ARE DEFECTIVE THEY NEED TO BE COMPLETELY REPLACED AND NOT JUST REROUTE ELECTRICAL LINES AND REPROGRAM THE SOFTWARE TO LIMIT ENGINE TORQUE. FIX THE ISSUE!
I NOTICED A STRONG BURNING SMELL DRIVING MY 2020 JEEP GLADIATOR WHILE DRIVING A FOREST ACCESS ROAD IN COLORADO. WHEN I TURNED THE CAR OFF AND THEN BACK ON AGAIN THE CAR FAILED TO MOVE WHEN PUT INTO GEAR. AFTER MULTIPLE ATTEMPTS - THE JEEP WOULD GO INTO GEAR BUT THE WHEELS NEVER ENGAGED. IT WAS TOWED FROM THE MOUNTAINS TO THE DEALER IN DENVER WHERE IT WAS DISCOVERED THAT THE CLUTCH WAS "CHARRED". THE JEEP HAD 16,000 MILES ON IT.I HAVE DRIVEN MANUAL TRANSMISSIONS MY ENTIRE LIFE (I AM 60 YRS OLD) AND NEVER HAD A CLUTCH GO UNDER 100K ON 6 VEHICLES
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Quick Summary
The 2020 Jeep Gladiator has 31 Power Train complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.