15 complaints reported

2020 Jeep Gladiator STEERING,SUSPENSION

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
15
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2024

While driving the 2020 Jeep Gladiator on highway I experienced extreme vibrations and shaking of the steering wheel (Commonly referred to as the "Death Wobble" in other online complaints/videos). This occurred on at least 8 occasions when traveling at highway speed (65mph to 70mph) after hitting a bump (ex. overpass bridge joint) or rough patch of road (ex. pothole). The steering wheel and whole front end of the vehicle wobble violently and it can only be corrected by reducing speed rapidly. This creates a safety issue as rapidly decelerating to get the vehicle under control on a highway puts my vehicle and the vehicles following me in danger. After reading other complaints, this appears to be an issue with Jeep Wrangler and Jeep Gladiator models going back several years.

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2024
Apr 2024

2020 Jeep Gladiator purchased new experienced violent shaking of the steering wheel and partial loss of control at highway speed on March 10, 2024 with the odometer at 27,500 miles. The shaking is commonly referred to as a "death wobble" incident. While driving at approximately 60mph on the interstate the vehicle became unstable on uneven pavement and began to shake so violently it nearly resulted in an accident and we had to immediately pull off the highway into the median. After a quick inspection no damage was found, the death wobble incident happened again the same day to a lesser degree and vehicle seems to be more unstable each use. Vehicle is available for inspection. The death wobble is so severe enough to cause an accident due to loss of steering control and suspension instability as well as injure the drivers hands and arms due to violent movement of the steering wheel. Dealer service is being scheduled, no further inspection has taken place by police or manufacturer. There were no indicators or warning lights prior to the incident.

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2024
Oct 2023

Shaking of front suspension - steering wheel and front tires

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2022
Sep 2023

My Jeep Gladiator has had the "death wobbles" three different times now. It has been "repaired" by Jeep only to have the issue return a month or two later. The 2nd repair was done more extensively than just a dampener replacement. There is a class action lawsuit on this issue. But the new repair does not solve the problem! My truck has never been modified. It is original.

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2023
Jan 2023

The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 50-60 MPH, the vehicle experienced the death wobble after driving over a bump on the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,460.

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Jan 2023

Driving down the road the steering gear box will randomly quit, could be doing 70 mph down the expressway and not be able to swerve, turn or avoid an accident. Has happened to me three times. Also the steering free play on these vehicles is absolutely insane and very difficult to keep the vehicle in its lane going down the road. I have been pulled over by police three times for “swerving” and it’s all due to the steering wheel having too much free play. This needs to be recalled because it’s unsafe to drive

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2023
Jan 2023

The contact owns a 2020 Jeep Gladiator. The contact stated while driving 65 MPH, the vehicle drove over a pothole and the steering wheel started to shake violently and vehicle swayed from side to side before regaining control. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front dampers. The vehicle was repaired; however, the failure reoccurred. Upon further diagnosis, the dealer replaced the power steering gearbox. The failure reoccurred a third time, and the dealer replaced the front dampers and advised the contact that the failure had caused abnormal wear on tire tread and advised the contact that the tires be replaced. The failure reoccurred a fourth time however, the vehicle had not yet been diagnosed. The manufacturer was notified of the failure, and a case was opened, pending an inspection by a Jeep specialist. The failure mileage was 34,934. The dealership service guy stated it was considered to be a death wobble and that Jeep has known about this issue for quite some time now.

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2023
May 2022

Driving at 68mph a a very drastic wobble in the steering occured. Have an appointment with jeep dealership. Truck has thirty eight thousand miles with no warning of any kind . Sudden and abundant violent shaking .

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2022
Mar 2022

at 70 mph after hitting expansion joint, the steering wheel and front end will violently shake until speed is below 50 mph. Dealership acknowledged this a known problem with jeeps-aka the death wobble. They think it is the tires but cannot replace them with fiat-chrysler approval. this is an absolutely unsafe scary to operate vehicle.

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2022
Feb 2022

My wife and I took delivery of a brand new 2020 Jeep Gladiator Sport on 4/28/2021. The vehicle is completely stock and has only been serviced by the dealership we purchased it from. In October 2021, we drove over a defect in the highway at approximately 70 miles per hour. The entire vehicle started shaking. It felt like the shaking was coming from the front suspension and steering. We pulled off the highway to the shoulder. As we slowed to about 50 miles per hour, the shaking stopped. There were no warning lights or indicators before, during or after this event. The incident was very frightening and could have led to losing control of the Jeep on a very busy 4 lane highway. We took the vehicle to the selling dealership to have it looked at. The service manager could not duplicate it but a steering damper replacement was ordered. We were able to duplicate the shaking in the same location on 10/21/2021 at 55 miles per hour and again 10/22/2021 in the same location, at 58 miles per hour. It happened several subsequent times. The steering damper was replaced on 12/13/2021. There were 12,887 miles on the Jeep then. The "Death Wobble" still occurred. A new steering gear was ordered by the dealership. The steering gear was replaced 2/14/2022. Mileage now 15,502 miles. As I was driving home from the dealership on 2/14/22, I ran over a transition strip onto the entry ramp to a 4 lane highway. I was going 70 miles per hour. The shaking started and was shaking so hard, my face skin was vibrating as were the numbers on all the gauges. If I were not kind of expecting this, I could have easily lost control. And as I was in a curve, I would have crashed in the very busy highway. The shaking did not stop until I was below 50 miles per hour on the exit ramp. The dealer has not been able to reproduce this. And to this point, the manufacture has not inspected the vehicle. Which they are able to do at anytime.

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2022
Aug 2020

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE WOULD GO SIDE TO SIDE, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO MAINTAIN STRAIGHT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS (FOX CHRYSLER DODGE JEEP RAM LOCATED AT 346 GRANT AVENUE RD, AUBURN, NY 13021 AND THE SECOND DEALER UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 130.

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2020
Aug 2020

DEATH WOBBLE. WHEN DRIVING AT SPEEDS OF 65+ MPH WHEN THE WEATHER IS BELOW 38F, IF MY JEEP HITS A SIGNIFICANT BUMP IN THE ROAD THE STEERING WHEEL BEGINS TO VIOLENTLY SHAKE AS DOES THE REST OF THE VEHICLE. IT STOPS AFTER I REDUCE MY SPEED TO BELOW 55MPH.

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2020
Jun 2020

THE STEERING ON MY VEHICLE DRIFTS WITHIN THE LANE AND IS VERY DIFFICULT TO OPERATE. THE DEALER SAID IT IS A COMBINATION OF ELECTRIC AND MECHANICAL STEERING WHICH IS SENSITIVE. DEALER SAID REPAIR FOR THIS ISSUE AT THIS TIME. WAITING FOR A SOFTWARE UPDATE.

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Jan 2020

THE SO CALLED DEATH WOBBLE WHILE DRIVING UNDER NORMAL CONDITIONS....DRY PAVEMENT AT SPEEDS BETWEEN 60/65 MPH ON BOTH CITY STREETS AND HIGHWAYS ....IT HAPPENS QUITE OFTEN...THIS VEHICLE HAS ONLY 4000 MILES

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2020
May 2019

MY 2020 JEEP GLADIATOR WANDERS OFF THE ROAD I HAVE TO KEEP TRYING TO STAY IN LANE. WHEN I CAME TO THE RED LIGHT STOP THE OTHER DRIVER ASKED ME IF I WAS OK BASICALLY THINKING I WAS DRUNK DRIVING. TOOK IT TO THE DEALER SERVICE AND THEY SAID ITS NORMAL WITH JEEPS. I KNOW SOMETHING IS TERRIBLY WRONG WITH THIS CAR SO I SEARCHED JEEP GLADIATOR FORUM AND OTHERS ARE ALSO COMPLAINING ABOUT THE SAME ISSUE. SOME HAVE EVEN STATED THEY ALMOST GOT IN A CAR CRASH. PLZ DO SOMETHING ABOUT THIS

Type: Vehicle, Vehicle: 2020 JEEP GLADIATOR, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2019

Trend Over Time

Complaints by year

Quick Summary

The 2020 Jeep Gladiator has 15 STEERING,SUSPENSION complaints on file. Review the timeline above for detailed owner experiences.