22 complaints reported

2016 Jeep Grand Cherokee Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
22
Crashes
2
Fires
1
Injuries
1

Complaint Timeline

Chronological view of owner reports

Dec 2025

When I push on the gas pedal, sometimes the car revs up and the speed does not increase. I have to shut the car down and then restart. When I restart it, then it resets it in a way and I am able to drive. There is a hyperbola symbol that is seen on my dashboard that blinks when this happens. Please help.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2023
Dec 2024

The shifter failed. It won’t come out of park.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2024
Sep 2024

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the A/C system was inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the blower motor fuse was burned, melted, and needed to be replaced. The vehicle was repaired; however, the failure recurred several times. The mechanic replaced the blower motor fuse several times; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 150,000.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2023
Oct 2023

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was jumpstarted and taken to an independent mechanic, where it was determined that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred two weeks later. The battery was replaced a second time; however, the failure persisted. The battery was replaced a third time. The contact stated that the failure had been recurring. The vehicle was taken to the dealer but was not diagnosed nor repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2023
Aug 2023 Fire Injury

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at 30 MPH, he smelled smoke emanating from the rear passenger seat. After a visual inspection, he observed a fire. The local fire department was able to extinguish the fire. A police and fire report was filed, but no injuries were reported. The contact stated he sustained a nondescript fire-related injury to his right leg but did not seek medical attention. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined an electrical software system wiring fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2023
Jul 2023

Car shut down without warning while i was driving in traffic. Car locked it shelf out and was not drivable. Had to have it towed to local Jeep Dealer. They looked into it and determined that the alternator failed and fried a fuse block as well. the Repair cost just over $1500. There is a recall out for Grand Cherokee's from 2012 to 2014 for the same issue. P60 / NHTsA 14v634. I know my jeep is a 2016 but i feel like this is the same issue.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2023
Sep 2022

This Jeep has electrical malfunctions that causes problems with the entire functioning of the vehicle. The ignition often doesn’t work, indicator warning lights suddenly flash, and worse yet, the brakes will come on in the middle of driving. Once incident made me fear for my life because the brakes suddenly came on while I was driving on the highway.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2022
May 2022

When I turn car on, radio sometimes makes loud thump noice. Time resets to different times, until it goes to current time. Radio volume mutes on and off. And when I try to pair call, I can’t connect phone via bluetooth.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Aug 2021

I stopped at a traffic light and the the "D" Drive transmission light began to flash. The car would not move. It was like it was in Neutral. I had to shift the car to Park. Turn it off and turn it back on before the transmission would engage and the car would move. What happened is similar to Recall s28

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2021
Jan 2021

THE RADIO SCREEN STOPPED WORKING BUT WILL COME BACK AT TIMES. WHEN THE SCREEN GOES BLANK, I CAN'T DO ANYTHING OR ADJUST ANYTHING THAT WOULD NORMALLY BE ON THE SCREEN. WHICH MEANS I CAN NOT CONTROL HEAT OR GET ANY. IT IS LIKE THIS DURING DRIVING OR SITTING STILL.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Dec 2020

UCONNECT RADIO/SATELLITE CHANNELS RANDOMLY CHANGE BY THEMSELVES WHICH IS A REAL DISTRACTION WHILE DRIVING. I STARTED HAPPENING ABOUT A MONTH AGO.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Nov 2019

WITHIN 12 HOURS,VEHICLE RADIO SPEAKERS STOPPED WORKING. WE DROVE TO JEEP DEALERSHIP AND HAD TO SCHEDULE AN APPT. NOW THE VEHICLE WILL NOT START. THERE IS NO INSTRUMENTATION LIGHTING AL ALL. THIS IS AFTER TAKING TO SAME JEEP DEALER TO SATISFY THE 2 OPEN RECALLS, RECEIVED BACK ON A MONDAY AND NOT DRIVEN UNTIL SATURDAY. SUNDAY AM VEHICLE IS INOPERABLE

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2019
May 2019 Crash

I AM A FIREFIGHTER WITH CHESTERFIELD COUNTY FIRE AND EMS IN CHESTERFIELD VA. I RECENTLY WORKED AN ACCIDENT INVOLVING A NEWER JEEP GRAND CHEROKEE WITH A PUSH BUTTON START. THE VEHICLE WAS REAR ENDED, ON THE DRIVER'S SIDE. THE DRIVER MOVED THE SHIFT LEVER IN THE CENTER CONSOLE TO THE "P" POSITION. THE "P" BLINKED RED. THE DRIVER TRIED TO POWER DOWN THE VEHICLE, AND THE DISPLAY SHOWED "VEHICLE NOT IN PARK" AND WOULD NOT SHUT DOWN. WE HAD THE DRIVER HOLD THE POWER BUTTON FOR OVER A MINUTE AND THE VEHICLE REMAINED RUNNING. I ENDED UP PULLING THE IGNITION SYSTEM RELAY, IN THE UNDER HOOD FUSE / RELAY BOX TO GET THE VEHICLE TO POWER DOWN. WITHOUT BEING ABLE TO POWER OFF THE VEHICLE, IT CAUSED ADDITIONAL HAZARDS IN AN ACCIDENT SCENE, AS THE VEHICLE HAD A LARGE POSSIBILITY OF MOVING, POSSIBLY OVER OR INTO OTHER SAFETY PERSONAL ON SCENE. *DT VIN NOT AVAILABLE.*JB *DT*JB

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Dec 2018

I HAVE A BRAND NEW LEASE AND MY ALTERNATOR HAS TO BE REPLACED. THE BATTERY IS NOT BEING CHARGED, THE DOME LIGHTS AND HEADLIGHTS DIM INTERMITTENTLY WHILE DRIVING OR PARKED. THE CAR HAS ALSO STOPPED WHILE DRIVING IN THE MIDDLE OF TRAFFIC AND MAGICALLY TOOK OFF AFTER A FEW SECONDS WHILE I WAS MAKING A LEFT TURN UNTO THE FREEWAY IN THE MIDDLE OF A MAJOR INTERSECTION.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2018
Sep 2017

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENT PANEL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE GARY MILLER CHRYSLER DODGE JEEP RAM DEALER LOCATED AT 5746 PEACH ST, ERIE, PA 16509; WHERE IT WAS DIAGNOSED THAT THE ENTIRE DASHBOARD AND THE TRANSPONDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES AT DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE SAME DEALER 5 DIFFERENT TIMES. THE CONTACT STATED THAT THE DEALER WAS NOT CERTAIN OF THE FAILURE. THE CONTACT STATED THAT ON ANOTHER OCCASION IN THE PARKING LOT, THE CONTACT STARTED THE VEHICLE AND NOTICED THAT THE ENTIRE INSTRUMENT PANEL WAS BLANK AND FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 877-426-5337 AND WAS MADE AWARE OF THE FAILURE. A CASE NUMBER: 32190224 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2017
Jul 2017 Crash

NO WARNING CHIME WHEN TRUNK IS OPEN. HOW CAN THIS BE? TRUNK OPENED AS I WAS BACKING INTO GARAGE!

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2017
Jun 2017

OUR 2016 JEEP GRAND CHEROKEE IS NOT SAFE. JEEP'S 2016 GRAND CHEROKEE BROCHURE BOOK (PUBLICATION 73-383-2605 151M/11/15) STATES THE FOLLOWING ON PAGE NUMBER 7: "8.4-INCH TOUCHSCREEN. THE UCONNECT 8.4 NAV RADIO KEEPS YOU ENTERTAINED AND ON COURSE. VOICE ACTIVATION LETS YOU SAFELY CONTROL IT ALL WHILE YOUR HANDS STAY ON THE WHEEL - CHANGE RADIO STATIONS, CONTROL CABIN TEMPS AND MUCH MORE." MOSTLY BECAUSE OF THIS SAFETY FEATURE, ON 10-12-2016 MY WIFE AND I PURCHASED OUR 2016 JEEP GRAND CHEROKEE SUMMIT; HOWEVER, THE 8.4 NAV RADIO U CONNECT DOES NOT WORK WITH THE IPHONE AS STATED IN THE AFOREMENTIONED JEEP BROCHURE WHILE YOUR HANDS STAY ON THE STEERING WHEEL. SUPPOSEDLY, WHILE KEEPING YOUR HANDS ON THE STEERING WHEEL, THE DRIVER SHOULD BE ABLE TO USE VOICE RECOGNITION TO COMMAND USE OF THE PHONE, TEXTING, NAVIGATION, ETC. HOWEVER USING VOICE RECOGNITION WHILE IN MOTION OR SITTING STILL, ALMOST ALL VOICE COMMANDS BECOME FAILED ATTEMPTS, WHICH IS DISTRACTING AND IS NOT SAFE WHILE DRIVING. I (JOHN M. KING) REPORTED THIS TO JEEP CORPORATE; AND, THEY MADE AN APPOINTMENT TO HAVE OUR JEEP GRAND CHEROKEE CHECKED AT OURISMAN JEEP, 2406 CRAIN HWY, BOWIE, MD 20716 (301-249-4227), WHICH WAS COMPLETED ON 8-3-2017 (INVOICE # CHCS109503); OURISMAN JEEP DIAGNOSED THE VEHICLE'S SYSTEMS AND CONCLUDED THE FOLLOWING: "U CONNECT NAV WORKING AS DESIGNED." WHILE AT THE DEALERSHIP, I (JOHN M. KING) DEMONSTRATED A 100% FAILURE RATE OF THE 8.4 NAV U CONNECT'S VOICE COMMAND'S TO TWO DIFFERENT DEALERSHIP PERSONNEL (SERVICE ADVISOR & SERVICE TECHNICIAN); AMAZINGLY, THE DEALERSHIP PERSONNEL CONFIRMED TO ME A 100% FAILURE RATE IS THE DEFINITION FOR "FUNCTIONING AS DESIGNED." THE DEALERSHIP PERSONNEL ALSO STATED THEY RECEIVED COMPLAINTS FROM OTHER JEEP GRAND CHEROKEE OWNERS WITH IPHONES. AGAIN, OUR 2016 JEEP GRAND CHEROKEE IS NOT SAFE.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2016
Mar 2017

THE CAR DISPLAYS A MESSAGE THAT THE KEY FOB IN NOT DETECTED AND WILL NOT START. THERE IS NO WAY TO USE THE MECHANICAL KEY TO START THE CAR. THIS CREATES A DANGEROUS SITUATION AS THEY DRIVER CAN BECOME STRANDED. TWO DIFFERENT DEALERSHIPS STATE THAT THEY CAN NOT REPLICATE THE ISSUE. APPARENTLY, THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS NOW FOR THE JEEP BRAND.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2017
Aug 2016

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE SUDDENLY STARTED WITHOUT THE STARTER KEY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT ABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,400.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2016
Aug 2016

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MOMENTS LATER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2016
Jun 2016

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO QUICKLY MANEUVER THE VEHICLE AND MADE SEVERAL ATTEMPTS TO GET IT TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER INSPECTION, BUT THE DEALER DID NOT SUPPLY AN INVOICE OF WHAT WAS REPAIRED. A MECHANIC INDICATED THAT THE VEHICLE MAY NEED A SOFTWARE UPDATE. THE CONTACT WAS UNCERTAIN IF THE DEALER'S REMEDY WOULD PROVIDE A PERMANENT REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2016
Apr 2016

I ENTERED MY CAR , I DID HEAR A BOTTLE BREAKING NOISE BUT WASN'T SURE WHAT IT WAS. I GOT OUT OF THE CAR AGAIN TO CONVERSE WITH A FRIEND. WHEN I GOT BACK IN THE CAR AND CLOSED THE DOOR, I HEARD THE SUNROOF SHADE MOVE LIKE WIND WAS ABOVE IT. I OPENED THE SHADE AND SAW A HOLE AND SHATTERED GLASS. I DROVE APPROXIMATELY A QUARTER MILE, BEFORE I PARKED AND HEARD THE NOISE AND SAW THE BROKEN GLASS.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 Jeep Grand Cherokee has 22 Electrical System complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.