10 complaints reported

2016 Jeep Grand Cherokee FUEL/PROPULSION SYSTEM

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
10
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2025 Crash

I was stuck in traffic as a result of a road being closed while they cleared another incident. Creeping along, the Jeep with it's engine pause shutting down until I removed my foot off the gas and then engaging so I could move forward a foot or two. Keeping in mind this feature has been throwing errors and I've taken it to the shop twice in the last 6 months with no results, and another appointment scheduled within a few days of the accident. Car in front of me moved forward, I took my foot off the gas, and the self start struggled, and then burst into life at a full throttle. I stomped on my break and tried to steer away, but nicked the corner of the car in front of me, and tangled with their bike rack. But slowed enough there were no air bags deployed. But still, this has become MY fault because of some faulty feature in a car and I get to pay an increase in premiums despite 25 years of no accidents. Is it going to take people getting hurt before this feature can be fixed or at least disabled as a default?

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2025
Oct 2024

On October 26, 2024, I stopped at a gas station to pick up a few items, turning my vehicle off before going inside. When I returned about five minutes later, the vehicle wouldn’t start. The fuel pump module wasn’t supplying fuel to the high-pressure pump. Since it wouldn’t start, I left it at the station overnight. The next afternoon, after about an hour of attempts, the fuel pump module finally engaged, and the vehicle started, running normally. This issue had actually occurred once before, about a year ago, while I was pulling out into traffic. At that time, the vehicle stalled, and I had to push it out of traffic and into a nearby parking lot. The fuel pump module was also silent then, indicating it wasn’t functioning. Fortunately, after around five minutes, I was able to restart the vehicle without further issues. The vehicle hasn’t exhibited this issue since—until last night. If you research this problem online, it seems there are other reports of similar incidents with Jeep Grand Cherokees and Ram 1500 models equipped with the EcoDiesel engin

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2024
Oct 2024

I have attempted to have recall Z46 performed by several Jeep dealerships and have been unsuccessful at getting the work done or even any estimate when it might be done. I complained to Jeep online advocate and was told there was a “huge” backlog and they would not commit to any repair date. The vehicle is dangerous to drive as the fuel pump may fail and subject the occupants to unnecessary risk of injury or death.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2024
Jun 2024

I have a problem with my air system no air when i turn it on and when i turn the heat on its cold

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2024
Jun 2024

The DPF exhaust flange bolts broke, causing exhaust gasses to leak from joint into cabin. Known issue with eco diesel vehicles.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2024
Jun 2024

NHTSA Recall Number22V-406 I've been on the waiting list for many many months. Manufacturer doesn't have parts. Dealership doesn't know if parts will ever be available.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2022
Jul 2023

FCA US LLC issued an important safety recall Z46/NHTSA 22V-406 on June 09, 2022. It has been over a year and they have not provided a remedy, with the recall in status 'recall incomplete, remedy not yet available'. Given that this important safety recall can result in loss of motive power and inability to restart the engine, I do not believe this recall being open for a year is acceptable. FCA US LLC has now issued a second important safety recall 66A/NHTSA 23V-411 on June 08, 2023. This second recall can also result in a loss of motive power with the inability to restart the engine. My complaint is that FCA US LLC is identifying safety recalls but is not providing remedies, which is resulting in recalls stacking with no known remedy to prevent a crash or unsafe situation.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2023
Apr 2023

There has been a recall since last year, with no parts. In Feb my car broke down stopped running due to this recall. I had it towed to a dealership and no parts. Now its been sitting there for months and I have no car to drive. The dealership said they cant help, call Crysler. I contacted them and was told so sorry we WONT pay for a rental car. Now what am I going to do? I have to work and cant afford all these costs. Anything you can do to help?

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2023
Aug 2022

I started the car and before I could change gear, the engine check light came up immediately so I took the car to a dealership to get it checked out. The dealership mechanic accessed the problem and said it was a leaking fuel tank filler pipe assembly that caused the system to not seal. My concern is that my vehicle has never been in any accident so how can a leaking pipe occur with just normal driving?? It must be a manufacturer defect because a leaking pipe can't happen with just normal driving. If it did then that means all the cars on the road will have leaking fuel pipes from regular driving.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Jan 2020

THE VEHICLE HAS HARD STARTS, AND OCCASIONALLY SHUTS OFF WHILE DRIVING WHEN THE VEHICLE START AND STOP SWITCH IS ON IT WILL SHUT OFF WHEN YOU STOP AND WILL NOT TURN ON UNLESS YOU PUT IT IN PARK AND START IT UP.

Type: Vehicle, Vehicle: 2016 JEEP GRAND CHEROKEE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2020

Trend Over Time

Complaints by year

Quick Summary

The 2016 Jeep Grand Cherokee has 10 FUEL/PROPULSION SYSTEM complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.