29 complaints reported

2016 Jeep Renegade Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
29
Crashes
1
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Mar 2023

recently while driving to work at a traffic light as i rolled i heard my car start to accelerate and the check engine light came on. I began to observe, and found out that the gearbox does this when it is downshifted from 5th to 4th gear. of course I didn't hit the car in front several times. the presence of such errors as u0402 and C2502. i went to the dealer but the dealer had never heard of this and only did a software update on the transmission and engine. but it didn't help, they changed the oil in the transmission, no result either, they gave me a document and said that the reason was the electricity. after searching the entire Internet, I saw that Cherokee had such a phantom acceleration for 14-15 years. and really the problem is inside the transmission. i want to fix this problem because the dealer doesn't know what to do.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2023
Dec 2022

I recently had the following situation. Tuesday, Dec. 13th, 2022 a big storm hit, showered snow on us ALL day. My Jeep was parked with the passenger side to the north... just setting the scene. Rain, ice, & snow coated my Renegade when I left work and I noticed that the dash temp reading was not working. I didn't need 4WD on the drive home. Wednesday morning, I started up and got a "service engine" notification with solid engine light. The snow was slick enough on the roads that I attempted to put it into 4WD but couldn't. THINKING that the engine light was on due to a 4WD issues, I babied it from my home to the dealership. I was told that a solid engine light means not critical and I should be able to drive it until my appointment on the 21st. Then I was advised to go to an auto parts store to have a free diagnostic. I had to wait until Friday. The tech there came out and within 5 minutes told me the codes P0072 & P0073. He looked them up for me to ease my mind (4WD still not going in so I'm still thinking that's the issue). He informed me that the codes are for the AIR CONDITIONING SENSOR!! I did an internet search and found two pages of blog concerning the same issue from Jeep owners of differing vehicles. https://www.jeeprenegadeforum.com/threads/check-engine-light-no-4wd-lock.72281/ This obviously is a safety concern if you need your 4WD and can't access it due to an innocuous reason such as a malfunctioning air conditioning sensor. Could you please have Jeep look into a fix for this issue?? It may be something simple as the new 4WD lock seems to be electronic.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2022
Nov 2021

When car is backed up and put into drive the transmission hesitates. While coming to a stop the transmission has small jerks while downshifting. Also upon pulling out anytime you are stopped it looses power and then jumps forward. While driving as it changes gears it hesitates then switches and feels like I’m driving with someone learning how to drive a manual. This should not be happening around 67k miles. It’s going to cause a wreck.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2021
Oct 2020

THE VEHICLE JERKS AT TAKE OFF AND PERIODICALLY WHEN ACCELERATING. YESTERDAY, WHILE TAKING OFF FROM A RED LIGHT, THE CAR WOULDN'T MOVE. HAD TO SHIFT TO PARK AND BACK TO DRIVE. CAR HAS 52000 MILES ON IT.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2020
Jun 2020

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHILE ATTEMPTING TO MOVE FROM A STOP WHERE THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP TUCSON 7800 E 22ND ST, TUCSON, AZ 85710, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN YEAR 2015 UNDER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON THREE SEPARATE OCCASIONS AND REPAIRED UNDER A MANUFACTURER EXTENDED WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,030. *BF *AS

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
May 2020

TRANSMISSION #1 HAD A CRACK IN IT AND FAILED IN JANUARY 2019 WOULD NOT SHIFT INTO REVERSE OR DRIVE IN THE DRIVEWAY WOULD NOT GO BACK IN THE PARKING SPOT UNTIL THE CAR WAS TURNED OFF AND RESTARTED. HILL ASSIST LIGHT AND ELECTRONIC BRAKE LIGHTS WENT OFF, ALONG WITH THE SERVICE TRANSMISSION LIGHT.. SLAMMED INTO PARK AND REVERSE. WHOLE TRANSMISSION WAS REPLACED. *TR

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2018
May 2020

TRANSMISSION #2 FAILED ON MAY 31ST LURCHED FORWARD FELT LIKE SOMEONE SLAMMED INTO THE BACK OF THE CAR AT A TRAFFIC LIGHT AND WOULD NOT SHIFT INTO GEAR AT ALL AS I LOOKED FOR A SAFE PLACE TO PARK IT SO IT COULD BE TOWED. SLAMMED INTO GEAR AS WELL. WAS TOLD THAT THERE WAS NO WAY OF KNOWING WHERE THE TRANSMISSION FAILED ONLY THAT IT DID AND WAS GOING TO BE REPLACED AGAIN. *TR

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2020
Nov 2019

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE THE CONTACT;S SON WAS DRIVING 35 MPH, THE GEAR SHIFTED FROM DRIVE INTO NEUTRAL ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO SHIFT BACK INTO DRIVE TO CONTINUE TO HIS DESTINATION. THE FOLLOWING NIGHT, WHILE THE CONTACT'S SON WAS LOOKING OUTSIDE HIS RESIDENCE, HE WITNESSED THE VEHICLE TURN ON AND SHIFT INO NEUTRAL ON ITS OWN. THE CONTACT'S SON ENTERED THE VEHICLE WITH THE KEY AND TURNED OFF THE IGNITION. THE VEHICLE WAS TAKEN TO MINOT AUTOMOTIVE CENTER (LOCATED AT 3615 S BROADWAY, MINOT, ND 58701, (701) 289-9350) TO BE REPAIRED PER AN UNKNOWN RECALL. THE DEALER WAS ALSO UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2019
Sep 2019

FOR THE PAST COUPLE OF MORNINGS (SINCE THE WEATHER HAS BEEN COOLER AT NIGHT) AFTER STARTING THE CAR AND DRIVING A COUPLE OF BLOCKS, THE CAR WILL SUDDENLY STOP IN THE STREET WITH NO WARNING AND THE SCREEN WILL FLASH "THE CAR MUST BRAKE BEFORE SHIFTING GEARS". WHEN ATTEMPTING TO RESTART THE CAR, IT TAKES SEVERAL ATTEMPTS. NO FLASHING ENGINE LIGHTS ON THE CONTROL PANEL AND NO CODE FOR THE DEALERSHIP TO DIAGNOSE THE ISSUE (I WAS THERE TODAY). I HAVE BEEN FORTUNATE THAT NO OTHER CAR WAS BEHIND ME OR I WOULD CERTAINLY HAVE BEEN REAR ENDED. ONCE THE CAR HAS WARMED, THE PROBLEM DOES NOT OCCUR FOR THE REST OF THE DAY. SO FAR, IT HAS ONLY OCCURRED FIRST THING IN THE MORNING WITH THE TEMP BELOW 68 DEGREES. I AM CONCERNED ABOUT THIS ISSUE AS THE CAR SUDDENLY STOPPING IN THE MIDDLE OF THE ROAD IS A REAL DANGER.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2019
Sep 2019

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFTER DID NOT MOVE TO THE PARK GEAR. THE CONTACT HAD TO MANEUVER THE GEAR SHIFTER BETWEEN OTHER GEARS FOR APPROXIMATELY TWENTY MINUTES UNTIL IT MOVED INTO THE PARK GEAR. THE CONTACT CALLED PUEBLO DODGE CHRYSLER JEEP RAM (LOCATED AT 2147 W US HIGHWAY 50, PUEBLO, CO 81008, 719-545-6666) AND WAS INFORMED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNKNOWN.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2019
Jun 2019

THE 9 SPEED TRANSMISSION HARD SHIFT , JERKY MOTION. I ENGINE STALL ON THE HIGHWAY WHEN DRIVING. THIS HAPPENS VERY OFTEN. THE FIRST IT HAPPEN IT FEEL LIKE SOMEONE HAD BUMP THE VEHICLE FROM BEHIND.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2019
Apr 2019

"POWER TRANSMISSION" IN JULY OF 2018 IN RUSH HOUR IN LAS VEGAS (5PM-5:30PM) WHILE VEHICLE WAS IN MOTION AND FOOT WAS ON THE ACCELERATOR THE 2016 JEEP RENEGADE POWERED OFF & SHUT DOWN. HAD TO TURN OFF THE VEHICLE AND RESTART FOR THE VEHICLE TO START UP AGAIN. THIS HAPPENED ON A VERY BUSY STREET ROAD. IN AUGUST OF 2018 IN RUSH HOUR IN LAS VEGAS (4:30PM-5:30PM) WHILE VEHICLE WAS IN MOTION AND FOOT WAS ON THE ACCELERATOR THE 2016 JEEP RENEGADE POWERED OFF & SHUT DOWN. HAD TO TURN OFF THE VEHICLE AND RESTART FOR THE VEHICLE TO START UP AGAIN. THIS OCCURRED ON A SLIGHTLY BUSY STREET ROAD. THIS HAPPENED TWICE. BOTH TIMES I WAS VERY LUCKY I WASN'T KILLED WITH ONCOMING TRAFFIC. CAR WAS EXAMINED AT AND IT WAS DETERMINED THAT THE TRANSMISSION WAS AT FAULT AND NEEDED TO BE CHANGED. THIS PROCESS TOOK A MONTH. I WAS RELUCTANTLY GIVEN A LOANER CAR WITH A FEW CASE MANAGERS SAYING IT WAS A FAVOR OF CHRYSLER TO BE ALLOWING ME TO HAVE THIS LOANER CAR. NOT UNDERSTANDING HOW DANGEROUS THIS CAR WAS. HOW MY LIFE WAS AT STAKE. IT'S NOW APRIL 2019 AND THE SAME SIGNS I EXPERIENCED WITH THE DYING TRANSMISSION LAST YEAR ARE HAPPENING AGAIN. EVERY TIME I TURN ON MY AIR CONDITIONER MY CAR STARTS TO ACT SHAKY. A STRANGE SMELL GETS EMITTED, AND THE SHIFTING OF THE GEARS SLOWS DOWN. EVERY TIME I PARK MY CAR ON AN INCLINE AND I USE MY EMERGENCY BREAKS @ MY DRIVEWAY MY CARS BREAKS ARE SLOW TO RESPOND.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2018
May 2018

2016 JEEP RENEGADE TRAILHAWK HAD TO REPLACE THE THERMOSTAT DO TO CODE P0128 HAD 51,000 MILES SHOULD BE A RECALL ON THIS BECAUSE IT COST ME

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2018
May 2018

COOLING FAN SHAKES RATTLES AND IS NOT WORKING PROPERLY 51,000 MILES AND HAD TO BE REPLACED COST ME

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2018
Mar 2018

I FOUND A SERIOUS SAFETY CONCERN WITH JEEP RENEGADES LIKE MINE. LIKE MANY OWNERS, I BOUGHT A JEEP TO BE SAFE IN THE SNOW. I NO LONGER FEEL SAFE. I HAD A MINOR SMOG FAULT (EVAP) AND WHILE DRIVING, THE CHECK ENGINE LIGHT CAME ON. AS SOON AS THE LIGHT IS ON, THE FOUR WHEEL DRIVE WILL NOT ENGAGE. THIS LEFT ME STRANDED ON A SNOWY DAY WITH NO FOUR WHEEL DRIVE FOR AN IRRELEVANT PROBLEM. THIS IS THE CASE FOR ALL JEEP RENEGADES AND POSSIBLY OTHER FIAT MADE MODELS. IT IS NOT SATISFACTORY. THIS BEHAVIOR OF FOUR WHEEL DRIVE BEING CUT OUT IS, I FOUND, WELL DOCUMENTED ON VARIOUS INTERNET USER GROUPS. I WOULD PREFER IF THEY REPROGRAM MY VEHICLE SO THE FOUR WHEEL DRIVE STAYS AVAILABLE NO MATTER WHAT.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2018
Jan 2018

I HAVE A RENEGADE WITH A MANUAL TRANSMISSION. THE CLUTCH WENT ON IT IN LESS THAN A YEAR AND ONLY 19,000 MILES. THE CLUTCH WAS SO BAD THAT THE FLYWHEEL COULD NOT BE RESURFACED. THIS IS NOT A NORMAL THING. I CALLED CHRYSLER AND THEY SAID I WAS PASSED WARRANTY. I SAID THERE WAS SOMETHING WRONG WITH THE CLUTCH AND THEY DENIED IT.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2017
Jan 2018

UPON MAKING A RIGHT TURN FROM A STOP, THE CAR STALLS OUT. ENGINE IS STILL ON, BUT NO ENGAGEMENT.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2018
Oct 2017

PREMATURE CLUTCH FAILURE. VEHICLE HAS 13400 MILES. UNDER NORMAL DRIVING CONDITIONS AT HIGHWAY SPEED (65MPH, 6TH GEAR) CRUISE CONTROL BECAME DISABLED, AND SERVICE ENGINE LIGHT ILLUMINATED. ALONG WITH SEVERAL OTHER SERVICE WARNINGS SUCH AS SERVICE ABS, 4WD, PARKING BRAKE, ECS. VEHICLE LOST MOST FORWARD POWER, BUT WAS STILL ABLE TO SAFELY OPERATE DUE TO THE VEHICLES "LIMP MODE". UNDER "LIMP MODE" VEHICLE STILL OPERATED NORMALY WITH NO INDICATION OF MECHANICAL PROBLEMS, AFTER A FEW MILES, ALL WARNING AND SERVICE ENGINE LIGHTS DISAPPEARED AND NORMAL DRIVING RESUMED, HAD FULL ACCELERATION POWER, AND NO ISSUES. PRESUMED IT WAS A COMPUTER MALFUNCTION AND IT CORRECTED IT SELF. CONTINUED TO DRIVE TO DESTINATION, AFTER 30 MILES VEHICLE LOST FORWARD POWER, AND SERVICE AND WARNING INDICATORS RE-APPEARED. WAS UNABLE TO DISENGAGE THE CLUTCH TO PROPERLY STOP VEHICLE AND OR SHIFT INTO NEUTRAL. VEHICLE WAS STUCK IN GEAR AND NO MATTER HOW HARD I PRESSED ON THE BRAKE IT WOULD NOT STOP THE VEHICLE COMPLETELY, VEHICLE WOULD BE NEARLY AT A COMPLETE STOP BUT WOULD BUCK AND JOLT, UNTIL I MANUALLY SHUT THE VEHICLE OFF. VEHICLE DID REQUIRE A TOW SERVICE AND WOULD NOT START AFTERWARDS. THERE WAS NO INDICATION THAT THE CLUTCH WAS SLIPPING OR FAILED DURING DRIVING NOR HAD IT EXPERIENCED ANY ISSUE IN THE PREVIOUS TRIPS, (IE, SMOKE, BURNT SMELL, BUCKING OR JOLTING, RATTLES) ONLY INDICATION I EXPERIENCED WAS THE NO FORWARD POWER, UNABLE TO SHIFT, AND STOP PROPERLY WHEN THE FAILURE OCCURRED. IF THE CLUTCHED FAILED CATASTROPHICALLY WITH NO PRIOR WARNING SIGNS, IT MAY HAVE CAUSED AN ACCIDENT DUE TO POSSIBLE LOCKING OF THE ENGINE AND TRANSMISSION WITH NO WAY TO DISENGAGE, RESULTING IN UNABLE TO EFFECTIVELY STOP THE VEHICLE. IT COULD ALSO SEIZE THE ENGINE AND TRANSMISSION, RESULTING IN A SUDDEN UNCONTROLLED STOP.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2017
Oct 2017

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE, LOUNGE, OR STALL AT SPEEDS RANGING FROM 0-40 MPH. WHEN THE VEHICLE WAS DRIVEN ABOVE 40 MPH, THE FAILURE WOULD NO LONGER OCCUR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE COMPUTER WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 5,825.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2016
Sep 2017

COOLING FAN ASSEMBLY STOPPED FUNCTIONING AND CAUSED SMOKING AND LOUD NOISE FROM UNDER THE HOOD ACCOMPANIED BY A STRONG CHEMICAL OR BURNING SMELL. THIS HAPPENED WHILE STOPPED AT A TRAFFIC LIGHT. IMMEDIATELY PULLED TO THE SIDE OF ROAD AND TURNED CAR OFF. NO LEAKING FLUID NOTED BENEATH VEHICLE. CAR TURNED BACK ON AND THE CHECK ENGINE LIGHT THEN CAME ON. PART IS BACK ORDERED WITH NO DATE. PER DEALERSHIP, NOT UNDER WARRANTY AND DANGEROUS TO DRIVE. NO LOANER CAR OFFERED.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2017
Mar 2017

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING 10 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,300.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2017
Mar 2017

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING 60 MPH, THE VEHICLE MADE A "ROUGH TRUCK" SOUND, INDEPENDENTLY SHIFTED INTO A LOWER GEAR AND INDEPENDENTLY DECELERATED TO 25 MPH. THE ENGINE OVERHEATING AND OIL WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED THREE MORE TIMES. THE VEHICLE WAS TOWED TO A DEALER. DIAGNOSTIC TESTING WAS PERFORMED, BUT NO ISSUES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200. UPDATED 06/02/17*LJ *AS

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2017
Dec 2016

ON THE HUTCHINSON PARKWAY ,COULD NOT SHIFT GEARS IN MY MANUAL CAR. MIDDLE LANE NOT ABLE TO ENGAGE TRANSMISSION IN TO ANY 6 FORWARD GEARS. THIS OCCURRED NOVEMBER 23, 2016 THANKSGIVING EVE. AT 2:30 PM. I'M ALIVE BUT THIS WAS THE WORST EXPERIENCE IN MY 40 PLUS YEARS OF DRIVING. THREE TOWS LATER,AND STILL HAVE NOT HEARD WHAT IS WRONG WITH THE JEEP ,GOING ON A MONTH. STATIONARY HAD TO BE PUSHED FROM MIDDLE LANE OF THIS MAJOR HIGHWAY IN THE BRONX,NY. *TR

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2016
Dec 2016

INCIDENT WITH NEW 2016 JEEP RENEGADE RESULTING IN AN ACCIDENT. I WAS SLOWLY PULLING IN A PARKING SPACEWHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND I WAS UNABLE TO BRING THE VEHICLE TO A STOP BEFORE ITWENT OVERTHE PARKING CURB AND HIT THE SIDE OF THE RESTAURANT. I CONTACTEDJEEP ROADSIDE ASSISTANCE ON MONDAY MORNING 11/21/16 TO HAVE IT TOWED TO CAPITOL CITY JEEP IN JEFFERSON CITY. I EXPLAINED THE ACCELERATION INCIDENT.I CONTACTED MY INSURANCE COMPANY (AAA - POLICY NUMBER A4-150117-1; CLAIM # PA1401055). I CONTACTED NATIONAL JEEP CUSTOMER ASSISTANCE THAT MORNING, EXPLAINED THE INCIDENT, AND WAS ASSIGNED A CASE FILE NUMBER (30543876). THAT SAME AFTERNOON, THE SERVICE TECHNICIAN AT THE DEALERSHIP CONTACTED MY CELL PHONE AND LEFT A MESSAGE (WHICH I HAVE RETAINED), STATING THEY HAD INSTALLED SEVERAL FLASH UPDATES TO CORRECT THE ACCELERATION. THE VEHICLE DAMAGE WAS $862.MY INSURANCE ADJUSTER WAS TOLD BY THE DEALERSHIP THAT THE FLASHUPDATES THAT WERE INSTALLED HAD NOTHING TO DO WITH ACCELERATION ISSUES. THESE WERE TWO CONFLICTING RESULTS ENTIRELY.MR. PEYTON CONTACTED ME NEXT ON 11/30/16AND SAID HE HAD BEEN TO LOOK AT THE VEHICLE (HE DID NOT NOTIFY ME WHEN HE WAS GOING, AS HE HAD SAID HE WOULD). HE ASKED ME THE DATE AND TIME OF THE ACCIDENT, IF THERE WERE ANY INJURIES (NO), ANY PASSENGERS (NO), ANY PROPERTY DAMAGE (4500) AND MY INSURANCE COMPANY (AAA). HE ALSO ASKED ME MY PREFERRED OUTCOME - AND I SAID TO HAVE A FULL REFUND SINCE THE VEHICLE ONLY HAD 630 MILES ON IT AND FOR JEEP TO COVER DAMAGE TO THE VEHICLE ($862), ASSOCIATEDPROPERTY DAMAGE IN MY SUBSEQUENT RESEARCH ON THE 2015 AND 2016 JEEP RENEGADE, I FOUND A HIGH VOLUME OF COMPLAINTS WITH TRANSMISSION/POWER TRAIN PROBLEMS, INCLUDING SEVERAL SUDDEN ACCELERATION EVENTS.THIS IS A VERY DANGEROUS SITUATION FOR JEEP. RECEIVED LETTER FROM JEEP 12/1216 - NO ACKNOWLEDGMENT OF DEFECTIVE PARTS.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2016
Nov 2016

BRAND NEW TWO WEEK OLD 2016 JEEP RENEGADE WITH 400 MILES. TWICE TODAY WHILE PULLING OUT FROM A STOP MAKING A LEFT TURN COMPLETE LOSS OF POWER AND TRACTION CONTROL LIGHT LIT UP. STREET WAS A PAVED ASPHALT CITY ROAD. ABOUT 2-3 SECONDS OF NO POWER UNTIL POWER RETURNED. IT WAS 65 DEGREES AND SUNNY. NOT WET OR GRAVEL. NO WHEEL SLIPPAGE. WITHIN AN HOUR I RESEARCHED THIS ISSUE AND IMMEDIATELY SAW SEVERAL COMPLAINTS SAME ISSUE. I CALLED JEEP CUSTOMER SERVICE AND EXPLAINED THE SITUATION AND ASKED IF THERE HAD BEEN ANY REPORTS OF THIS ISSUE OR RESOLUTIONS TO THE PROBLEM. THE CUSTOMER SERVICE REP DENIED HAVING ANY COMPLAINTS OR RECORD OF THIS ISSUE. NEXT STOP WILL BE THE DEALER. I HAVE BEEN UNABLE TO RE-CREATE THE ISSUE BUT AGAIN IT JUST STARTED TODAY. THIS IS A VERY DANGEROUS ISSUE AND SEEMS TO BE HAPPENING TO MANY OTHER CUSTOMERS.

Type: Vehicle, Vehicle: 2016 JEEP RENEGADE, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2016

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Quick Summary

The 2016 Jeep Renegade has 29 Power Train complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.