264 complaints reported

2019 Jeep Wrangler Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
264
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Mar 2020

DAY 1 AFTER PURCHASE THE STEERING WAS SO LOOSE YOU HAD TO CONSTANTLY MAKE ADJUSTMENT TO STAY IN YOUR LANE. I CALLED THE DEALERSHIP AND TOOK IT BACK THEY CHECK IT AND SAID EVERYTHING WAS FINE IT TYPICAL OF A JEEP. SAID TO DRIVE IT AND I WOULD GET USED TO IT. I PUT SEVERAL MILES ON IT AND WAS NOT COMFORTABLE DRIVING. I PURCHASED A TERAFLEX 2.2 ADJUSTABLE STEERING STABILIZER HOPING THAT WOULD HELP AND CONTINUED TO DRIVE IT. I TOOK IT BACK THEY FLASHED THE COMPUTER BECAUSE I ASKED THEM TO AFTER I RESEARCHED THE PROBLEM. IT STILL WASN'T FIXED. THEY TOOK IT BACK AND PERFORMED THE RECALL BY REPLACING THE STEERING BOX AND REINSTALLING THE OLD STOCK STABILIZER PREVIOUSLY REPLACE BY AFTERMARKET ONE. IT SEEMED BETTER AT FIRST. I CONTINUED TO DRIVE HOPING IT WOULD WORK ITSELF OUT, BUT IT DIDN'T. I TOOK IT TO ANOTHER DEALERSHIP AND THEY REPAIRED A BOOT THAT WAS TORN FROM THE RECALL AND SAID THE COMPUTER STILL NEEDED TO BE FLASHED TO FINISH THE RECALL WHICH THEY DID. THE JEEP STILL PULLS TO THE RIGHT AND HAS LOOSE /DEAD SPOT IN THE STEERING. IT HAPPENS WHILE IN MOTION AND ON ANY STREET. I PLAN ON GIVING THIS JEEP TO MY SON WHEN HE TURNS 16 AND BUYING A NEW ONE. HOWEVER AS OF TODAY I DO NOT FEEL COMFORTABLE WITH THE STEERING TO LET A NEW DRIVER BEHIND THE WHEEL. PLEASE HELP.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2019
Mar 2020

BOUGHT USED WITH 17,000 MILES. HAD FACTORY STEERING DAMPER REPLACED DUE TO RECALL WITHIN 1ST WEEK OF HAVING VEHICLE. MAIN ISSUE IS THAT SINCE PURCHASE, AT HWY SPEEDS VEHICLE HAS LOOSE STEERING AND UNRESPONSIVE STEERING INPUT. MANY SMALL CORRECTIONS NEEDED TO KEEP VEHICLE IN STRAIGHT LINE. VEHICLE HAS SEVERAL INCHES OF PLAY IN STEERING WHEEL BEFORE WHEELS MOVE.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2020
Mar 2020

THE STEERING IS VERY LOOSE, REQUIRES CONSTANT CORRECTION ON HIGHWAY DRIVING. I'VE TAKEN THE VEHICLE BACK TO THE DEALERSHIP MULTIPLE TIMES, HOWEVER THEY CLAIM THIS IS "NORMAL" FOR A JEEP.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2020
Mar 2020

WHILE DRIVING THE CAR THE STEERING HAS ROUGHLY 1.5 INCH PLAY IN THE WHEEL TO EITHER SIDE THAT MAKES THE CAR FEEL LIKE IT IS FLOATING ACROSS THE ROAD. IT IS VERY NOTICEABLE WHEN THERE IS WIND AS IT TAKES LARGE CORRECTIONS ON THE WHEEL TO KEEP THE CAR IN THE LANE.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Feb 2020

STEERING IS WANDERING WHEEL. THE STEERING PULLS TO THE RIGHT, SLIGHTLY. WHEN CORRECTING THERE IS AN UNRESPONSIVE DISTANCE FOR THE STEERING WHEEL, THAT CAUSES THE DRIVER TO OVER CORRECT. THEN THE DRIVER HAS TO CORRECT GOING AGAIN, TO THE RIGHT. IT DOES NOT DRIVE STRAIGHT. NOTICE WHEN DRIVING, MORE SEVERE AT HIGHER HIGHWAY SPEEDS, I.E. 70 MPH. PURCHASE DATE 02/15/2020.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2020
Feb 2020

THE JEEP WANDERS ALL OVER THE ROAD AT HIGHWAY SPEEDS, DEAD SPORTS IN THE STEERING WHEN COLD, LOTS OF PLAY IN THE STEERING BOX, STEERING INPUT HAS AN EXTREMELY DELAYED RESPONSE ON THE HIGHWAY

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Feb 2020

THE STEERING WHEEL HAS APPROXIMATELY 1/2 INCH OF UNCONTROLLED PLAY FROM WHEEL CENTER. THIS CAUSES UNCONTROLLED VEHICLE DRIFTING AT SPEEDS GREATER THAN 45 MPH, AND REQUIRES CONSTANT CORRECTIONS TO KEEP THE VEHICLE TRAVELING STRAIGHT. WHEEL MOVEMENT CAN BE SEVERAL INCHES TO THE RIGHT OR LEFT, TO GENERATE THE FORCE REQUIRED TO CORRECT VEHICLE DRIFTING INTO THE NEXT LANE OR SHOULDER.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2019
Feb 2020

WHILE DRIVING, YOU HAVE PLAY IN THE STEERING WHEEL. INTERSTATE , YOU HAVE TO CORRECT OR FIGHT THE PLAY WHILE PASSING 18 WHEELERS. THIS MAKES YOUR JUDGEMENT WRONG WHEN PASSING THE 18 WHEELER AND SOMEONE WILL GET HURT BY OVER CORRECTING THE WHEEL AND CAUSING A SPIN OUT.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2019
Feb 2020

AFTER ABOUT 2 MONTHS OF OWNERSHIP THE STEERING BECAME LOOSE AND AFTER GETTING UP TO ABOUT 40MPH THE CAR WILL START TO SWAY ON THE ROAD BY ITSELF WITH ABOUT 3IN OF NEUTRAL STEERING SPACE THAT HAS TO BE DEALT WITH TO KEEP IT ON THE ROAD.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2019
Feb 2020

DRIVING ON INTERSTATE 90 IN NEW YORK STATE, AT APPROXIMATELY 70 MILES PER HOUR, MULTIPLE TIMES AFTER HITTING A PATCH ON THE ROAD OR A POT HOLE, MY VEHICLE AND STEERING WHEEL STARTED TO SHAKE VIOLENTLY UNTIL I WAS ABLE TO SLOW DOWN ENOUGH FOR THE VIBRATION TO STOP.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2020
Feb 2020

I WENT TO THE DEALER TO FIX A STEERING ISSUE WITH THE CAR. THE CAR PULLS TO THE RIGHT WHILE DRIVING AND I WOULD BE MARKING THE CORRECTION OF THE CAR. SO, I LEFT THE CAR WITH THEM FOR 10 HOURS. THE DEALER PERFORMED ADJUSTMENTS ON THE TOE DUE TO SLIGHLY OUT OF SPECIFICATIONS AND ALIGNMENT. THE DEALER SAID THAT THE PROBLEM IS FIXED. BUT WHEN I DROVE IT HOME, THE PROBLEM IS STILL EXIST. I BROUGHT IT UP TO THEM AGAIN, AND THEY SAID THAT IT'S NORMAL FOR IT TO BE DOING SO. ALSO, THE STEERING WHEEL IS NOT IN CENTER.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2020
Feb 2020

THE STEERING IS REALLY LOOSE AND DRIVES ALL OVER THE ROAD. I HAVE TO FIGHT IT TO KEEP IT STRAIGHT THERE IS A LOT OF PLAY IN THE STEERING WHEEL, THE WHOLE TIME DRIVING MY STEERING WHEEL IS COCKED TO THE LEFT IN ORDER TO DRIVE STRAIGHT. ANY SPEED ANY ROAD.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2019
Feb 2020

THE STEERING ON THE 2 DOOR WRANGLER JL IS VERY VAGUE WITH SIGNIFICANT PLAY . IT TAKES A MUCH EFFORT TO KEEP THE VEHICLE STRAIGHT AND TRUE IN A LANE.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2020
Jan 2020

WHILE DRIVING ALONG THE INTERSTATE 12/14/19 AT A SPEED IN THE 70MPH RANGE THE JEEP WOULD SHAKE VIOLENTLY WHEN IT WENT OVER ROUGH ROAD OR A BRIDGE. MY DAUGHTER SAYS SHE HAD TO HOLD ON TO THE STEERING WHEEL AND SLOW DOWN IN TRAFFIC. SHE SAYS IT ALSO HAPPENED ON THE RETURN TRIP 12/17/19. MY WIFE HAD AN EPISODE YESTERDAY 1/27/19 AFTER PICKING UP THE JEEP FROM SERVICE IN WHICH THEY REPLACED THE WARRANTY RECALLED JL STEERING DAMPER (PHOTO OF INVOICE ATTACHED). SHE WAS DRIVING ON THE INTERSTATE AND HIT A BUMPY SPOT. SHE SAID IT STARTED SHAKING AND WAS SCARED SHE WAS GOING TO LOSE CONTROL WHILE SLOWING DOWN ON THE INTERSTATE. AFTER RESEARCHING ON THE INTERNET I AM LEARNING OF THE "DEATH WOBBLE" AS THEY CALL IT. WE HAD A 2014 JEEP WRANGLER FOR 5 YEARS AND OVER 100K MILES AND NEVER EXPERIENCED THIS. IT IS NOT SAFE. I LEFT A VM THIS MORNING WITH THE SERVICE MANAGER AT ED VOYLES IN MARIETTA, GA.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Jan 2020

STEERING WANDERS FROM THE FIRST TIME I TOOK POSITION OF THE VEHICLE. THE STEERING WOULD PULL TO ONE SIDE AND WHEN MAKE A LITTLE CORRECTION, IT WOULD PULL TO THE OTHER SIDE. THIS IS A CONSTANT PROBLEM. IT DIDN'T MATTER IF I WAS DRIVING AT 25 MPH OR 50 MPH. I THOUGHT IT WOULD IMPROVE THE MORE I DRIVE IT BUT IT DID NOT GET ANY BETTER. THE VEHICLE HAD BEEN AT THE DEALER'S SERVICE DEPARTMENT FOUR TIMES. THE STEERING BOX WAS REPLACED ON THE THIRD TIME THAT WAS BROUGHT BACK TO THEM. THE PROBLEM HAD NOT BEEN CORRECTED. THE VEHICLE HAD BEEN RETURNED BACK TO THE SERVICE DEPARTMENT SINCE DECEMBER 26, 2019. I WAS TOLD THAT THEY'RE WAITING FOR A TECH FROM FICA HOPEFULLY BY MID-FEBRUARY 2020. THE SERVICE MANAGER TOLD ME THAT FICA ADVISED THEM THAT THEY'VE DONE ALL THEY CAN DO AND NOT TO TOUCH THE VEHICLE UNTIL A TECH FROM FICA CHECKS THE VEHICLE. I ADVISED THE MANAGER THAT THIS IS A SAFETY ISSUE AND I WAS NOT TAKING IT BACK ON THE ROAD. SO THE VEHICLE IS SITTING AT THEIR PARKING LOT. THE SERVICE DEPARTMENT HAVE HAD THE VEHICLE FOR OVER 3 MONTHS SO FAR AND COUNTING.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2019
Jan 2020

VEHICLE WANDERS, ESPECIALLY AT HIGHWAY SPEEDS. TRACK BAR HAS BEEN REPLACED PER TSB 02-003-19, STEERING DAMPER REPLACED PER V41 RECALL, AND TO DATE, THE VEHICLE HAS BEEN ALIGNED MORE THAN THREE TIMES. THE VEHICLE STILL PULLS TO THE RIGHT WHILE DRIVING AT HIGHWAY SPEEDS (EVEN ON MULTI-LANE FREEWAYS) DESPITE THE REPAIRS AND ADJUSTMENTS PERFORMED BY THE DEALER.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Jan 2020

THE VEHICLES WANDERS THE ROAD AND AT HIGHWAY SPEEDS IT IS A NIGHTMARE TO KEEP IN THE LANE . I AM ALWAYS STEERING TO KEEP IN BETWEEN THE LINES OF TRAVEL, AT LOW SPEEDS AND DEFINITELY HIGHWAY SPEEDS.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2019
Jan 2020

LOOSE STEERING, VEHICLE WANTS TO WANDER AT HIGHWAY SPEEDS AND HARD TO CONTROL ON WINDY ROADS. THIS IS A VERY DANGEROUS ISSUE. JEEP HAS ISSUED A TSB 08-074-20 FOR A STEEL STEERING GEAR (REPLACING STOCK ALUMINUM PART). BECAUSE IT IS A TSB AND NOT A RECALL, THERE IS TOO MUCH SUBJECTIVITY IN DEFINING "LOOSE STEERING". ALSO, BECAUSE ALL 2018 AND 2019 JEEP WRANGLERS HAVE THIS ALUMINUM GEAR THE DEALER CAN SIMPLY SAY "THEY ALL DRIVE LIKE THIS". SOME JEEP OWNERS ARE GETTING HELP FROM THEIR DEALERS, BUT MANY MANY OTHERS ARE NOT. THIS TSB NEEDS TO BE CONVERTED INTO A RECALL ASAP!

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2020
Jan 2020

WHEN I HIT A BUMP WITH MY JEEP, THE STEERING WHEEL SHIMMIES OR WOBBLES. WHEN THIS HAPPENS I AM UNABLE TO STEER THE VEHICLE. TO MAKE IT STOP I NEED TO BRING THE VEHICLE TO A COMPLETE STOP.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2019
Dec 2019

STEERING DRIFTS ALL OVER THE LANES. MUST CONSTANTLY CORRECT STEERING TO KEEP IT CENTERED IN THE ROADWAY. THIS THING WILL WEAR YOU OUT AFTER A RELATIVELY SHORT DRIVE. WHEN YOU ARE BEING PASSED, ATTENTION MUST BE PAID TO THE STEERING TO KEEP YOU FROM DRIFTING INTO THE PASSING VEHICLE. WITH NO INPUT FROM THE DRIVER, THE VEHICLE WILL DRIFT TO THE RIGHT OR LEFT ON IT'S OWN. THIS IS THE WORST DRIVING VEHICLE I HAVE EVER OWNED.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2019
Dec 2019

LOOSE AND 'FLIGHTY' STEERING. VEHICLE SEEMS NEEDS CONSTANT STEERING DIRECTIONS, ESPECIALLY AT HIGHER SPEEDS, TO KEEP IN A STRAIGHT LINE. STEERING WHEEL REQUIRES A FEW INCHES OF INPUT IN EITHER DIRECTION TO KEEP STRAIGHT.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2019
Dec 2019

VEHICLE LOST ALL POWER STEERING. FIRST OF MANY TIMES. WAS DRIVING AS NORMAL AND POWER STEERING MESSAGE CAME ON.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2019
Dec 2019

SINCE TAKING POSESSION OF THE JEEP I HAVE EXPERIENCED MAJOR STEERING WANDERING. I HAVE ALMOST GOTTEN IN AN ACCIDENT TWICE AS A RESULT ON A MAJOR HIGHWAY. THE TRUCK HAS BEEN TO THE DEALERSHIP SEVERAL TIMES BUT ALL THEY DO IS TELL ME THERE IS NOTHING WRONG. I HAVE SPOKEN TO MANY OTHER JEEP OWNERS WHO ARE EXPERIENCING THE SAME ISSUES. I AM FEARFUL FOR MY FAMILIES SAFETY AT THIS POINT. ACTUAL ISSUE DETAILS: THE STEERING WILL TURN RIGHT OR LEFT UNEXPECTEDLY. THERE IS EASILY 2 INCHES OF PLAY IN THE STEERING AS IT IS SO WHEN THE TRUCK WANDERS IT IS VERY DIFFICULT TO KEEP IT STRAIGHT. THIS ISSUES IS MOST APPARENT ON THE HIGHWAY BUT YOU CAN FEEL IT AS YOU DRIVE AROUND TOWN.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2019
Dec 2019

I PICKED UP MY NEW JEEP AT THE DEALER AND WENT NOT EVEN A COUPLE BLOCKS AWAY AND NOTICED THE STEERING WAS REALLY SLOPPY. THE DEALER CALLED TO GET MY EMAIL AND I TOLD THEM ABOUT IT. THEY SAID BRING IT BACK, WHICH I DID TODAY( THE NEXT MORNING.) TOO MUCH PLAY, CONSTANT CORRECTIONS, DRIFTED. I JUST DROPPED IT OFF AND THEY SAID IT HAD A STEERING DAMPER RECALL ON THE VEHICLE. THIS IS MY 3RD JEEP WRANGLER(1999 AND 2004) WERE MY OTHER ONES AND THEY WERE FINE. JEEP NEEDS TO ADDRESS THIS ASAP. IT IS NOT SAFE AND I AM NOT VERY HOPEFUL THIS RECALL WILL FIX IT.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2019
Dec 2019

WHILE DRIVING VEHICLE WETHER ON STREET OR HIGHWAY, THE VEHICLE TENDS TO WANDER FROM LANE TO LANE AND FROM MIDDLE OF THE STREET TO SHOULDER WITH ALOT OF IMPUT TO THE STEERING BACK AND FORTH . BROUGHT THE VEHICLE TO THE DEALERSHIP TWICE AND I PAID FOR AN ALIGNMENT THAT SEEMED TO DO ABSOLUTELY NOTHING. THE DEALERSHIP TEST DROVE IT AND SAID IT WAS NORMAL BUT I KNOW THIS NOT TO BE TRUE IT IS A SAFETY MATTER THAT NEEDS TO BE CORRECTED OR IT WILL LEAD TO AN ACCIDENT.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Jeep Wrangler has 264 Steering complaints on file. Review the timeline above for detailed owner experiences.