2020 Jeep Wrangler UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
BACK UP WARNING SYSTEM IS MALFUNCTIONING. WHEN THE CAR IS PUT INTO REVERSE, A CONSTANT LOUD TONE STARTS. THIS IS A SAFETY ISSUE AS IT MASKS ALERTS WHEN THERE IS SOMEONE OR SOMETHING ACTUALLY BEHIND THE CAR. DEALER SAYS THIS IS NORMAL. HOWEVER, THIS DID NOT HAPPEN UNTIL DEALER INSTALLED AFTER MARKET WHEELS AND TIRES.
I HAVE BEEN BACK TO THE DEALERSHIP MULTIPLE TIMES, 4 SOFT TOP REPLACEMENT AND OR REPAIRS ALSO OTHER VISITS... ALSO 1 SOFT TOP REPLACEMENT. WATER LEAKS, TOP LITERALLY COMING OFF/ OUT OF FRAME AT SPEEDS OVER 30 MPH. 2 OF THE TOPS HAD FRICTION BURN/ TEARS AND THE 3RD IS DOING THE SAME THING BUT WORSE. CARPETS ARE SATURATED WITH WATER DAYS AFTER RAINING. THE JEEP HAS BEEN IN THE REPAIR SHOP OR IN MY DRIVEWAY UNABLE TO USE WHEN IT RAINS, OVER SPEEDS OF 30 MPH. CURRENTLY THE TOP HAS A BIG OPENING THAT CANE LOSE ABOVE THE DRIVER SIDE WINDSHIELD AND AIR AND OR RAIN MISTS INTO MY FACE. I HAVE ASKED TO HAVE IT REPLACED WITH A HARD TOP OR A VINYL SOFT TOP MULTIPLE TIMES TO SEE IF THAT WOULD HELP, EVEN THO I PURCHASED THE VEHICLE WITH THE 'BLACK AND TAN' PACKAGE WHICH CONSISTS OF TAN CANVAS SOFT TOP AND TAN INTERIOR, BLACK EXTERIOR. THEY STATED 'THEY (THE DEALER) CAN NOT DO THAT BECAUSE OF THE VIN #' BUT THEN STATED I COULD BUY ONE FROM THEM. AS OF TODAY MY 2020 JEEP WITH APPROXIMATELY 4,800 SITS IN MY DRIVEWAY OUT OF SERVICE. I PURCHASED/LEASED A NEW VEHICLE BECAUSE I HAVE CONGESTIVE HEART FAILURE, MULTIPLE DR. APPOINTMENTS, A NEW BORN BABY AND 2 OTHER CHILDREN, I NEED A RELIABLE VEHICLE. THE JEEP IS UNSAFE FOR MYSELF AND DRIVERS BEHIND ME, FEARING THE TOP MAY COMPLETELY COME OFF WHILE DRIVING AND OR METAL FRAME.
ON 4 OCCASIONS, THE VEHICLE DEMONSTRATED SUDDEN UNINTENDED ACCELERATION. ALL EVENTS OCCURRED WHILE COMING TO A GRADUAL STOP APPLYING THE BRAKES NORMALLY. EACH TIME, THE VEHICLE ENGINE SUDDENLY REVVED HIGH AND SHOT FORWARD [INTO AN INTERSECTION ONCE THROUGH A STOP SIGN!]. ON ALL OCCASIONS, THE ACCELERATOR PEDDLE WAS NOT DEPRESSED AND THE FLOOR MAT WAS NOT INTERFERING. ONLY BY SPLIT-SECOND RESPONSE ON MY PART WAS I ABLE TO AVOID A COLLISION WITH THE VEHICLE IN FRONT OF ME. IT HAPPENED OVER SEVERAL DAYS--NOT JUST A SINGLE PERIOD OR SESSION.
THE REAR WINDOW ABOVE THE SWING GATE BLEW OUT ON THE HIGHWAY. JUST SUDDENLY EXPLODED OUTWARD WITH NO WARNING. TRAVELING 70MPH ON HIGHWAY IN GOOD WEATHER 80 F SUNNY DAY
WINDSHIELD MAJOR DAMAGE FROM A SMALL INSIGNIFICANT IMPACT. *TR
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2020 Jeep Wrangler has 30 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.