20 complaints reported

2004 Kia Optima Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
20
Crashes
0
Fires
2
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2017

UNABLE TO OPEN PASSENGER DOOR DUE TO DOOR LOCK ACTUATOR STOPPED WORKING. UNSAFE TO DRIVE.

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Dec 2017
Sep 2016

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE LOCKED AND UNLOCKED WITHOUT USING THE KEYS, AND THE ALARM ACTIVATED ON ITS OWN. THE FAILURE PREVENTED THE DRIVER FROM ENTERING OR EXITING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI-THEFT SYSTEM FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jun 2016
Aug 2016

ON SEVERAL OCCASIONS, WHEN MANUALLY UNLOCKING THE POWER DOOR LOCKS, THEY WILL IMMEDIATELY LOCK AGAIN AND WILL GO INTO A LOOP OF UNLOCK-RELOCK, WHETHER USING THE MANUAL DOOR LOCK OR THE POWER LOCK SWITCH (THE RELAY CLICKS BUT NOTHING HAPPENS WHEN USING THE SWITCH). THIS HAPPENS ABOUT 10% OF THE TIME.

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jun 2015
Dec 2015

THE DRIVER SIDE DOOR WILL NOT OPEN. IT SHOWS THAT IT'S UNLOCKED. I CAN USE THE KEY AND CONTINUOUSLY PULL THE HANDLE FROM THE OUTSIDE AND IT WAS OPENING. NOW IT DOESN'T WORK AT ALL. TOOK IT TO KIA IN HOLLAND THEY QUOTED ME A MINIMUM OF $300 TO FIX THE PROBLEM BUT TOLD ME THEY HAD NO CLUE WHAT IT COULD BE. I WILL NOT ALLOW AN IGNORANT PERSON TO TOUCH MY VEHICLE. I CAN AT LEAST TELL YOU THAT IT IS THE LATCH. I LIVE IN MICHIGAN. IF I AM HIT ON MY PASSENGER SIDE AND AM IN NEED OF HELP I MIGHT AS WELL CLOSE MY EYES AND DIE. NO ONE WOULD BE ABLE TO GET ME OUT WITHOUT HAVING TO DRAG ME OUT OF THE WINDOW WHICH THEY WOULD HAVE TO BREAK. THIS COULD EASILY BE AN ISSUE THAT COULD RESULT IN DEATH. *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Nov 2014
Oct 2015

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED FOUR TIMES AND FAILED TO RESTART ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE FUEL PUMP. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THERE WAS A RECALL ACCORDING TO NHTSA CAMPAIGN NUMBER: 03V067000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2015
Sep 2015

FIRST MY PASSENGER SIDE DOOR WOULD NOT UNLOCK (CANNOT GET THE DOOR OPEN AT ALL) - MY PASSENGERS HAVE TO CRAWL IN THROUGH THE WINDOW TO SIT IN PASSENGER SEAT AND MY 78 YEAR OLD GRANDMA CAN'T DO THAT SO SHE HAS TO SIT IN THE BACK. NOW 7 MONTHS LATER, MY DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY AND WHEN I GOT OFF THE EXIT LAST NIGHT DOING ABOUT 20 OR 25 MILES AN HOUR, MY ENTIRE CAR FAILED (LCHECK ENGINE, BRAKE, OIL, ETC. LIGHTS ALL CAME ON AND THEN MY CAR DIED - TOTAL SYSTEM FAILURE). TOWED THE CAR TO GET CHECKED - NOTHING WRONG WITH ALTERNATOR OR BATTERY PER MECHANIC. HE SAID KIA KNOWS THEY HAVE THIS ELECTRICAL ISSUE AND FAULTY LOCKS BUT THE CHEAPSKATES WON'T CONDUCT A RECALL LIKE RESPONSIBLE AUTO COMPANIES DO, SO HE TELLS ALL HIS CLIENTS TO NEVER BUY A KIA. FOR ME, THIS IS A SERIOUS SAFETY ISSUE. I SAVED MY MONEY TO BUY MY FIRST CAR AND I HAVE OBVIOUSLY MADE A POOR CHOICE. WHAT NEEDS TO BE DONE TO FORCE KIA TO RECALL THIS SERIOUS SAFETY ISSUE? IF MY CAR GOES ON FIRE FROM THEIR FAULTY ELECTRICAL SYSTEM, HOW DO I GET OUT OF THE CAR TO SAVE MY LIFE? WHERE DO I TAKE MY CAR TO GET REPAIRED SINCE I CAN'T AFFORD TO BUY A MORE RELIABLE CAR? DOES ANYONE KNOW HOW TO FIX THIS ISSUE? I CAN'T KEEP GOING BACK, SO I WANT IT FIXED ONCE AND FIXED RIGHT.

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2015
Aug 2015

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE KEYLESS ENTRY ABILITY FAILED TO WORK FOR THE PAST THREE YEARS. THE CONTACT MENTIONED THAT THE REAR DOORS FAILED TO UNLOCK WHEN UTILIZING A KEY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Aug 2015
Aug 2015

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO UNLOCK FROM OUTSIDE AND INSIDE THE VEHICLE. THE CONTACT COULD NOT UNLOCK THE DOOR MANUALLY OR WITH BY USING THE KEY FOB. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE DOOR ACTUATOR SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2014
Apr 2015

ALL DOORS LOCK AND WON'T UNLOCK, HAVE TO CLIMB OUT WINDOW THEN PLAY WITH KEY IN LOCKS. CANNOT GET IN OR OUT OF CAR. NOT GOOD IN EMERGENCY ESPECIALLY SINCE MY THREE GRANDCHILDREN ARE WITH ME IN THE CAR 90% OF THE TIME, WE DO NOT FEEL SAFE. LOOKED THE PROBLEM UP AND SEEN NUMEROUS COMPLAINTS ON IT PLUS THE DEALER WON'T FIX FREE OF CHARGE AND THE PARTS ARE PLASTIC. I'M NOT A MECHANIC AND DO NOT BELIEVE I SHOULD PAY FOR REPAIRS SINCE MY WARRANTY IS UP. *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Apr 2015
Mar 2015

ACCELERATED TO GET OUT OF SNOW EMBANKMENT AND ENGINE LIGHT CAME ON THEN CAR LOCKS WENT OUT OF WHACK AND LOCKED DOORS. COULD NOT EXIT, CONTINUED TO RELOCK AND TIME YOU TOUCHED LOCKS OR DOOR TO GET OUT! VERY UNSAFE!!! LOCKED IN VEHICLE ONLY EXIT REAR DOORS, ELECTRICAL NOT OK AFTER RESET BATTERY. I ORDERED NEW PART, NOT EVEN SURE IT WILL FIX IT. DRIVER DOOR WILL NOT OPEN AT ALL!!!!!!!!! *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Mar 2014
Jul 2014

WHEN I WAS GETTING OFF OF WORK ON THE NIGHT OF 7/12/2014, I WENT TO MY CAR TO UNLOCK MY DOOR WITH THE KEY. MY DRIVER SIDE DOOR WILL NOT OPEN. I HAD TO GET INTO THE PASSENGER SEAT, CLIMB OVER THE CENTER COUNSEL AND INTO MY DRIVER SEAT. ONCE I GOT HOME, I COULD NOT OPEN THE DRIVE SIDE DOOR FROM THE INSIDE. THEREFORE, I DID THE REVERSE ABOVE. THIS IS THE SECOND TIME THIS INCIDENT HAD HAPPEN TO ME. I'VE TAKEN THIS TO THE DEALERSHIP ON 9/25/12 AND THEY HAD TO REPLACE THE FRONT DOOR LATCH, WHICH COST ABOUT $200. READING THE INFORMATION ON HERE THIS IS A COMMON PROBLEM ON THESE CARS. KIA MUST PLACE A RECALL ON THIS ISSUE BECAUSE THIS IS A REQUIRING PROBLEM THAT NEEDS TO BE ADDRESS ASAP! *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Dec 2014
Jun 2011

MY 2004 KIA OPTIMA EX WILL NOT START IF IT SITS FOR A DAY OR SO SOMETHING IS KILLING OR DRAINING MY BATTERY I'VE REPLACED THE BATTERY,THE STARTER,AND THE ALTERNATOR IT HAS TO BE AN ELECTRICAL PROBLEM ALSO MY RIGHT FRONT DOOR WANT OPEN YOU HAVE TO USE THE KEY TO GET IN SOMETHING IS STILL ON WHILE THE CAR IS OFF. *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Dec 2011
Nov 2010

I HAVE A 2004 KIA OPTIMA AND MY KEY OR FOB WON'T OPEN THE DRIVERS DOOR. THE KEY HAS FINALLY STOPPED WORKING AT ALL, I HAVE TO CLIMB OVER THE CONSOLE TO GET IN AND OUT OF THE CAR. I'M ALMOST 57 YEARS OLD AND DON'T NEED THIS IN MY LIFE. THE DEALER WANT $52 TO CHECK IT AND SEE IF IT'S UNDER WARRANTY. I DO HAVE THE EXTENDED WARRANTY WHICH I GUESS I PAID FOR NOTHING. I' HAVE FOUND MANY PEOPLE WITH THIS PROBLEM AND I MYSELF ARE VERY TIRED OF THIS . I HATE THE DAY WHEN I HAVE TO GET OUT OF MY CAR IN A HURRY. WHEN IT FIRST STARTED I COULD USE THE KEY ONLY WHEN PULLING HARD ON THE HANDLE AT THE SAME TIME. I BELIEVE KIA NEEDS A RECALL ON THIS PROBLEM AND SOON! *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Nov 2010
Jul 2008

TL*THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE INSTRUMENT CONTROL PANEL BECAME INOPERATIVE AND DISPLAYED INACCURATE READINGS. THE CONTACT CALLED THE DEALER AND SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 64,000. UPDATED 09/16/08 *BF UPDATED 09/19/08. *JB

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jul 2008
Jan 2008

2004 KIA OPTIMA WITH FAILED WIRING HARNESS AND TIRE BLOW OUT. CONSUMER STATES THAT THE WIRING HARNESS FELL FROM THE VEHICLE WHILE DRIVING AND CAUSED THE TIRE TO BLOW OUT. DEALER REFUSES TO FIX THE VEHICLE INSTEAD THEY WANT HER TO BUY A NEW ONE. *KB

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2008
May 2007

ON JULY 22, 2007, I WAS ON MY WAY BACK HOME FROM MY ANNIVERSARY TRIP WHEN MY CAR JUST SHUT OFF. WE TRIED SEVERAL TIMES TO GET THE CAR RESTARTED WITH NO LUCK. SINCE THE CAR IS STILL UNDER WARRANTY, WE CALL FOR ROADSIDE ASSISTANCE WHICH FALLS UNDER THE WARRANTY. WELL 3-1/2 HOURS LATER A TOW TRUCK SHOWED UP. UNFORTUNATELY FOR ME, IT WAS NOT CALLED BY KIA. HE JUST HAPPENED DOWN THE ROAD AT THE TIME. SO I HAD TO PAY $250.00 TO HAVE MY CAR TOWED HOME TO AVOID STORAGE FEES AT THE DEALERSHIP. THE NEXT DAY THE KIA DEALERSHIP HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY CHANGED THE CRANK SENSOR AND TIMING BELT. TWO WEEKS LATER THE CAR STARTED HAVING IDLING PROBLEMS. THE CAR WOULD SHUT OFF IF LEFT TO IDLE. THE CAR JERKED WHEN TAKING OFF AND IT SOUNDED LIKE THE ENGINE WAS BOUNCING AROUND UNDER THE HOOD. SO I HAD IT TAKEN BACK TO THE DEALERSHIP TO HAVE IT FIXED. IT IS NOW 2 WEEKS LATER AND MY CAR IS STILL AT THE KIA DEALERSHIP. THEY HAVE CALLED ME 4 TIMES TO COME GET THE CAR IT IS READY. NO IT WAS NOT!!! SO 4 TIMES I DROVE AN HOUR TO THE DEALERSHIP AND AN HOUR HOME TO GO DOWN TO THE DEALERSHIP, CRANK UP MY CAR, REALIZE IT STILL HAD THE SAME PROBLEM, GIVE THEM BACK THE KEYS, AND DRIVE HOME. I AM NOW AT THE POINT WHERE KIA CAN KEEP THE PIECE OF SH*T AND EITHER GIVE ME MY MONEY BACK ON MY SUPPOSEDLY NEW CAR OR GIVE ME AN ACTUAL NEW CAR. I HAVE HAD ENOUGH!!!@!

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jul 2007
Jul 2005

DT: WHILE DRIVING ON THE ROAD AT 75 MPH VEHICLE STALLED. THE ENGINE SHUT DOWN. ALSO, ELECTRICAL SYSTEM SHUT DOWN. VEHICLE WAS PULLED OVER TO THE CURVE. THEN OWNER CALLED DEALERSHIP WHO WAS SUPPOSE TO PICK UP VEHICLE UP BUT DIDN'T SHOW UP FOR ABOUT 4.5 HOURS. THE VEHICLE WAS TOWED TO A GARAGE, AND WAS LEFT AT THE SHOP. THE NEXT DAY OWNER CALLED TO CHECK ON THE VEHICLE, NOTHING WAS DONE . THE MECHANIC SAID IT WAS THE ALTERNATOR. CURRENTLY, THE OWNER WAS WAITING FOR THE ALTERNATOR. OWNER'S FAMILY SUFFERED HEAT EXHAUSTION BY WAITING OUTSIDE, AND HIS SON BECAME ILL DUE TO HEAT EXHAUSTION. THE OWNER HAS NOT CONTACTED KIA. *AK

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jul 2005
Apr 2005 Fire

WHILE I WAS DRIVING MY VEHICLE MY PASSENGER NOTICED THAT THERE WAS SMOKE COMING OUT OF THE DASHBOARD AREA. IN AN ATTEMPT TO GET OFF THE ROAD THE SMOKE HAD TURNED INTO FLAMES AT WHICH TIME I STOPPED THE VEHICLE AND I AND MY PASSENGER GOT OUT OF THE VEHICLE AND CALLED 911. *JB

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2005
Mar 2005 Fire

WHILE DRIVING, A FIRE STARTED FROM THE DASHBOARD. THE CAUSE OF FIRE WAS UNDETERMINED.

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2005
Dec 2004

HORN FAILED. *AK

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jul 2004

Trend Over Time

Complaints by year

Quick Summary

The 2004 Kia Optima has 20 Electrical System complaints on file. Review the timeline above for detailed owner experiences.