9 complaints reported

2004 Kia Optima ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
9
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2015

WHEN TRYING TO EXIT MY KIA, THE DOOR LOCKS WOULD NOT UNLOCK. I TRIED THE MANUAL AND ELECTRICAL SWITCHES ON THE DOOR AND ALL I COULD GET WAS A CLICK, AND THEN AN IMMEDIATE RE-LOCK OF THE DOORS, AS SOON AS I PULLED ON THE DOOR HANDLE. I THEN ROLLED THE WINDOW DOWN AND TRIED THE KEY, SEVERAL TIMES, FROM THE OUTSIDE WITH THE SAME RESULTS. I MANAGED TO WORK MY 79 YEAR OLD 210 LB. BODY OVER TO THE PASSENGER SEAT AND TRIED THE SAME THING AND GOT THE SAME RESULTS. I WAS READY TO CALL 911 WHEN I TRIED THE KEY ON THE OUTSIDE AGAIN FOR THE 5TH OR 6TH TIME AND THE LOCKS WORKED. THIS IS A DANGEROUS SITUATION AND I UNDERSTAND IS QUITE COMMON ON THE KIA'S AT ABOUT 100,000 MILES, I KNOW I WAS FRIGHTENED. I DON'T KNOW WHAT WOULD HAPPEN IN A WRECK WITH A FIRE AND THE DOORS WOULD NOT UNLOCK FROM THE INSIDE OR OUTSIDE. THIS HAS HAPPENED 4 TIMES, TWICE WHILE LOCKED INSIDE AND TWICE FROM THE OUTSIDE TYING TO GET IN. *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jun 2013
Dec 2014

DRIVER'S DOOR DOES NOT UNLOCK WHEN TRYING TO ENTER THE CAR AND IT DOES NOT UNLOCK FROM THE INSIDE MANUALLY EITHER. *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Oct 2013
Jul 2013

WHEN I STARTED TO LEAVE FOR WORK THIS MORNING; I COULD NOT GET INTO THE CAR FROM THE DRIVERS SIDE; THE DOOR WOULD NOT UNLOCK; I COULD NOT GET IT TO OPEN. THIS HAS NEVER HAPPEN BEFORE SO I LOOKED CAREFULLY AND SAW NO DAMAGE WAS DONE TO MY CAR SO I TRIED AGAIN TO UNLOCK AND OPEN MY DOOR. I PUT THE KEY IN THE KEYHOLE AS USUAL BUT I NOTICE THAT IT FELT LIKE IT WAS NOT FITTING CORRECTLY AND AS I TURNED THE KEY AND IT WAS HARDER TO TURN BUT I COULD HEAR THE SOUND OF THE DOORS UNLOCKING SO I PULLED THE HANDLE TO OPEN THE DRIVERS DOOR AGAIN AND IT STILL WOULD NOT OPEN. THE OTHER THREE CAR DOORS WORKS FINE; LOCKING AND UNLOCKING LIKE THEY SHOULD. I WAS THEN FORCED TO GET INTO THE CAR FROM THE FRONT PASSENGER DOOR. THERE I ATTEMPTED TO OPEN THE DRIVERS DOOR FROM THE INSIDE BUT MY EFFORTS THERE ALSO FAILED; WHICH WAS VERY ALARMING. I COULD FEEL MY ANXIETY BUILDING (FEELING TRAPPED & NOT ABLE TO OPEN MY CAR DOOR AT ANYTIME) I WAS RUNNING OUT OF TIME AND HAVE TO GO TO WORK . I TRIED TO OPEN MY DOOR FROM THE INSIDE SEVERAL TIMES BUT NOTHING WORKED. I WAS ABLE TO START THE CAR AND LET DOWN ALL THE WINDOWS. I COULD BREATHE SOME FRESH AIR. ALL DAY I HAD TO GET IN AND OUT OF MY CAR FORM THE FRONT PASSENGER DOOR. I TRIED TO OPEN THE DRIVERS DOOR SEVERAL TIME THROUGHOUT THE DAY BUT NOTHING WOULD WORK. MY DOOR BEING STUCK SHUT IS A HORRIBLE FEELING TO HAVE WHEN DRIVING KNOWING THAT ONE OF MY WAYS TO ESCAPE FROM THE CAR GONE ALMOST HELPLESS AT FIRST SO I HOPE THIS PROBLEM IS NOT A SMALL MATTER TO YOU BECAUSE IT IS PUTTING OUR LIFE IN A SERIOUS SITUATION; SO PLEASE TREATED THIS AS SUCH. THINK OF THIS: IF THERE WERE FIRE MARSHALLS FOR CARS, WOULD THEY EVER TOLERATE A FRONT DOOR THAT CAN'T BE OPEN WHEN PEOPLE ARE INSIDE? NO. *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jul 2013
Jun 2013

THE DRIVER SIDE DOOR WILL NOT UNLOCK WITH THE KEY OR INSIDE SWITCH. ALL THE OTHER DOORS WILL UNLOCK EXCEPT THE DRIVER DOOR. AFTER TURNING THE KEY FOR ABOUT 10 MINS UP TO A DAY OR A WEEK IT WILL SOMETIMES UNLOCK, BUT ONLY USING THE KEY. THIS IS A VERY BAD SAFETY HAZARD. IT LOOKS AS IF THE PLASTIC PART INSIDE THE DOOR THAT CONTROLS THE LOCKING IS BROKEN . THERE WERE NO ACCIDENTS THAT MADE THIS OCCUR . I HAVE TALKED TO KIA ON SEVERAL OCCASIONS ABOUT THE MATTER AND THIS IS ONE FEATURE THAT THE CUSTOMER DOES NOT NEED TO PAY FOR. THIS IS A DEFECTIVE PART AND CAN TRAP SOMEONE IN A CAR . YOU HAVE TO CRAWL THROUGH PASSENGER DOOR TO EVEN TO GET IN AND DRIVE. SHAMEFUL ON KIA . SEEMS LIKE ITS GOING TO TAKE SOME ONE BURNING OR HAVE A FATALITY FOR KIA TO DO A RECALL ON THIS , BUT ALL ABOUT MONEY WHEN THEY PRIDE ON SAFETY. *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Feb 2008
Dec 2012

DRIVER SIDE DOOR WILL NOT OPEN, ACCIDENTALLY LOCKED DOOR NOW IT WILL NOT OPEN, HAVE TO CLIMB OVER FROM PASSENGER SIDE TO DRIVER SIDE, WILL NOT OPEN FROM INSIDE OR OUTSIDE, I AM DISABLED AND IT'S VERY DIFFICULT TO HAVE TO CLIMB OVER TO DRIVER SIDE, FOR A LONG TIME NOW I HAVE LEFT THE CAR UNLOCKED FOR THIS REASON, SEEMS I AM NOT THE ONLY ONE WITH THIS PROBLEM, A LOT OF PEOPLE HAVE PLACED POSTS ABOUT THIS ISSUE. IT'S NOT ONLY AN INCONVENIENCE BUT A SAFETY ISSUE. I FEEL THIS IS A MAJOR RECALL THAT NEEDS TO BE ADDRESSED AND FIXED. ANYONE IN AN ACCIDENT (GOD FORBID) IS TRAPPED, MORE SO IF THERE DISABLED, PEOPLE SHOULD NOT HAVE TO PAY OUT OF POCKET FOR THIS ISSUE. THANK-YOU *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Sep 2010
Dec 2012

DRIVERS SIDE DOOR LATCH FAILED AND WOULD NOT UNLOCK FROM INSIDE OR OUT SIDE. HAD TO EXIT THE VEHICLE THROUGH PASSENGER SIDE DOOR. VERY DANGEROUS IF THERE WERE AN EMERGENCY. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THIS ISSUE WITH THE SAME MAKE, MODEL AND APPROX. MILEAGE AS MINE. KIA NEEDS TO ISSUE A RECALL BEFORE SOME ONE GETS HURT. *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Dec 2012
Jul 2012

DRIVER SIDE DOOR WILL NOT OPEN, STUCK IN LOCKED POSITION. CAN'T GET OUT OF CAR UNLESS GO OVER TO PASSENGER SIDE DOOR. *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Jan 2012
Mar 2012

I OWN A 2004 KIA OPTIMA PURCHASED BRAND NEW. I HAVE BEEN UNABLE TO UNLOCK (OR OPEN) THE DRIVER SIDE DOOR. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THE PROBLEM ACCORDED A FEW WEEKS AGO WHEN I ATTEMPTED TO UNLOCK MY CAR DOOR. ONCE I REMOVED MY KEY AND LIFTED THE HANDLE TO GET IN ALL OF THE DOORS LOCK. I HAD TO ENTER THROUGH THE PASSENGER SIDE DOOR. THE DRIVERS SIDE DOOR WILL ALSO NOT OPEN FROM THE INSIDE. THIS IS A SAFETY HAZARD AS IF I GET INTO A CAR ACCIDENT I WILL BE TRAPPED INSIDE AND COULD DIE!! I AM NOT THE ONLY PERSON WITH THIS ISSUE FOR THIS MAKE AND MODEL. AND IT APPEARS THAT THE 2003 MODEL HAS THE SAME ISSUE. AS YOU CAN SEE FROM THE FOLLOWING WEBSITES: HTTP://VLANE.COM/DISCUSS-TOPIC/989/MY-DRIVERS-DOOR-IS-LOCKED-WILL-NOT-UNLOCK, AS WELL AS WWW.FIXYA.COM/CARS/+866401-DRIVERS_DOOR_WILL_NOT_UNLOCK THIS IS NOT AN ISOLATED INCIDENT. THIS IS CLEARLY A DEFECT THAT NEEDS TO BE ADDRESSED. PLEASE ISSUE A RECALL AS I FEAR FOR MY FAMILY'S SAFETY. *TR

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Aug 2012
Aug 2010

MY CAR DOORS DO NOT OPEN EITHER INSIDE OR OUTSIDE. THIS PROBLEM STARTED WITH MY FRONT PASSENGER SIDE DOOR AND NOW IS AFFECTING MY DRIVERS SIDE DOOR. THE PROBLEM APPEARS TO BE ELECTRICAL AND WILL HAPPENS RANDOMLY. THE PASS. DOOR IS NOW 100% AFFECTED AND THE DRIVERS SIDE JUST STARTED TODAY. SO THE END RESULT IS I AM LOCKED INSIDE MY CAR UNLESS I CRAWL THROUGH THE WINDOW. I GOOGLED THIS PROBLEM ONLINE AND APPARENTLY THIS PROBLEM IS RAMPANT. I CALLED KIA CUSTOMER SERVICE AND THEY SAID THAT THERE IS NOT A RECALL AND BECAUSE MY CAR IS A 2004 (WITH ONLY 39,000 MILES) THEY WILL NOT COVER IT. I TOLD HIM HOW DANGEROUS THIS TYPE OF PROBLEM WAS AND HE REALLY DIDNT SEEM TO CARE. II ASKED HIM WHO ISSUES RECALLS AND HE SAID IT WAS YOUR ORGANIZATION, WHEN I SAID THAT I WOULD CALL YOU TO TRY AND GET A RECALL HE THEN SAID "WELL YOU COULD BRING IT INTO KIA AND SEE WHAT THEY FIND, ALTHOUGH NO GAURANTEE I WOULD GET IT PAID FOR BY THEM EVEN THOUGH IT HAS HAPPENED TO MANY KIA CARS. I THEN TOLD HIM I WOULD BE CONTACTING YOUR ORGANIZATION AND HE DIDNT SEEM TO HAPPY. * WHEN MY PASSENGER DOOR STARTED WITH THIS PROBLEM APPROX. 2 MONTHS AGO I CALLED THE LOCAL DEALER AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO FOR ME. I SHOULD ADD THAT THE NEAREST KIA DEALER IS APPROX. 2.5 HOURS ONE WAY AWAY FROM ME. *CN

Type: Vehicle, Vehicle: 2004 KIA OPTIMA, Manufacturer: Kia America, Inc.
Incident: Aug 2009

Trend Over Time

Complaints by year

Quick Summary

The 2004 Kia Optima has 9 ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES complaints on file. Review the timeline above for detailed owner experiences.