2011 Kia Sorento UNKNOWN OR OTHER

REAR DOOR LATCHES BOTH BROKE WITHIN THREE DAYS OF EACH OTHER. UNABLE TO OPEN EITHER DOOR FROM INSIDE OR OUTSIDE BECAUSE OF THE INTERNAL CHILD SAFETY LOCKS IN PLACE COMBINED WITH THE DEFECTIVE EXTERNAL DOOR LATCHES. THE DOORS WOULD UNLOCK AND LOCK, BUT STILL WOULD NOT OPEN BECAUSE OF THE BROKEN DOOR LATCHES.

A COUPLE OF MONTHS AGO THE PASSANGER SIDE DOOR GAVE OUT, I CAN'T OPEN IT FROM THE OUTSIDE, CLOSELY AFTER THE BACK DRIVER SIDE DOOR DID SAME THING . NOW TODAY MY DRIVERS SIDE DOOR AND TRUNK WON'T OPEN . I HAVE ONE DOOR THAT OPENS FROM THE OUTSIDE , I HAVE TO CLIMB OVER OR LEAVE A WINDOW OPEN TO GET INTO MY CAR. WHY HASN'T THERE BEEN A RECALL , THIS IS SO UNSAFE FOR US AND OUR CHILDREN. I LOVED MY KIA NOW I'M STARTING TO THINK IT WAS A BAD PURCHASE. I TOOK MY CAR TO KIA AND WAS QUOTED $900 TO FIX TWO DOORS , I WAS TOLD IT WAS THE ACTUATOR.

IN THE PAST 3 YEARS I'VE HAD TWO OF MY EXTERNAL DOOR HANDLES BREAK OFF WITHOUT EXPLANATION OR INCIDENT.

THE SUNROOF OF THE VEHICLE EXPLODED WHILE I WAS DRIVING IT ON THE INTERSTATE

DRIVER SIDE DOOR WILL NOT OPEN FROM THE OUT SIDE. THE DOORS ARE UNLOCKED AND THE ONLY WAY TO OPEN THE DOOR IS FROM THE INSIDE OF THE CAR. THIS IS A HAZARD AND A SAFETY ISSUE. I HAVE READ ON MANY BLOGS WITH OTHER KIA SORENTO OWNER HAVING THE SAME ISSUE. I HAVE A BABY, AND HAVING TO OPEN MY DRIVER DOOR FROM THE PASSENGER SIDE CRAWLING THROUGH THE CAR.

SUBJECT: KIA SORENTO 2011 DOOR LATCH PROBLEM COMMENTS: WHEN MY 2011 KIA SORENTO DRIVER'S DOOR LATCH COULD NOT BE OPENED FROM THE OUTSIDE (BUT WORKS USING THE INSIDE LATCH), I AT FIRST THOUGHT IT WAS AN UNUSUAL PROBLEM, PROBABLY A BROKEN PLASTIC PART OR A BENT ROD, ETC. BUT AFTER RESEARCHING THIS PROBLEM ON THE INTERNET, I SEE THERE ARE HUNDREDS OF OWNERS WHO HAVE HAD THE SAME PROBLEM, SOME ONE DOOR AT A TIME UNTIL ALL FOUR DOORS BREAK. APPARENTLY, KIA MAINTAINS THIS IS NOT A SAFETY PROBLEM, NOR IS THERE ANY EXTENDED WARRANTY PROTECTION. THIS POSITION IS SIMPLY NOT TRUE, AS EVIDENCED BY COMMENTS FROM OWNERS CONCERNING EXITING THE VEHICLE UNDER EMERGENCY CONDITIONS SUCH AS FIRE, ACCIDENTS, IMMERSION IN WATER, ETC. SOME OWNERS MENTIONED EXTRA DIFFICULTY WHEN TRANSPORTING YOUNG CHILDREN, ETC. THE ONLY VIABLE SOLUTION OTHER THAN PAYING UNREASONABLE CHARGES TO HAVE THE DOOR LOCK ASSEMBLIES REPAIRED BY KIA, WHICH APPEAR TO AVERAGE $400-$500 PER DOOR IS FOR A RECALL TO BE ISSUED, REQUIRING DEALER REPAIR AT NO CUSTOMER EXPENSE. I UNDERSTAND SOME OF THE LATEST MODELS HAVE DOOR LOCK MECHANISMS WHICH HAVE BEEN RE-ENGINEERED TO ELIMINATE THIS PROBLEM, WHICH DOES NOTHING TO HELP THOSE OWNERS WHO WILL BE DRIVING THE EARLIER MODELS FAR INTO THE FUTURE. THERE CERTAINLY SEEMS TO BE A GREAT ENOUGH NUMBER OF VEHICLES WITH THIS RECURRING PROBLEM TO AT LEAST WARRANT A CAREFUL INVESTIGATION BY YOUR AGENCY, NOT CONCENTRATING ON THE FRUSTRATION EXPERIENCED BY AFFECTED OWNERS, BUT INSTEAD SERIOUSLY CONSIDERING ALL THE POSSIBLE SAFETY CONCERNS RAISED THUS FAR. A DEATH BY FIRE OR DROWNING CAUSED BY A SEAT BELT PROBLEM IS NO MORE IMPORTANT THAN ONE CAUSED BY A DEFECTIVE DOOR OPENING MECHANISM.

TAKATA RECALL. I OWN A 2011 KIA SORENTO. MY BACK DOOR HANDLE (ON THE DRIVERS SIDE) WILL NOT OPEN THE DOOR FROM THE OUTSIDE. THE DOOR HANDLE HAS NOT WORKED SINCE 2015. TODAY, AUGUST 28, 2016, MY PASSENGER DOOR WILL NOT OPEN FROM THE OUTSIDE. THERE HAS BEEN NO DAMAGE TO THE VEHICLE THAT WOULD HAVE CREATED THIS PROBLEM.

DRIVERS SIDE DOOR DOES NOT OPEN FROM THE OUTSIDE. WAS PARKED IN THE DRIVEWAY. WORKED FINE ONE MINUTE, AND THE NEXT I COULDN'T OPEN IT. I HAVE TO GO THROUGH THE PASSENGER SIDE DOOR TO OPEN OR LEAVE DRIVERS SIDE WINDOW DOWN AND REACH IN TO OPEN. MANY COMPLAINTS CONCERNING THIS ALREADY.

NHTSA RECALL NUMBER: 15V-626 RECALL DATE: NOVEMBER 6, 2015 FAILED TO CONTACT ME ABOUT THIS RECALL.

PASSENGER REAR DOOR WILL NOT OPEN FROM THE OUTSIDE. THE VEHICLE WAS IN MY GARAGE WHEN THE PROBLEM OCCURRED.

PASSENGER SIDE DOOR AND REAR-PASSENGER DOOR BEHIND DRIVER CANNOT BE OPENED FROM THE OUTSIDE. THE ONLY WAY TO OPEN THE DOOR IS FROM THE INSIDE. KIA CLAIMS IT IS NOT UNDER WARRANTY AND WANTS TO CHARGE ME $400 TO REPAIR THEIR FAULTY EQUIPMENT.

THE FRONT AND REAR DRIVERS SIDE DOOR LOCKS ARE NOT WORKING PROPERLY. UNABLE TO OPEN DOOR FROM OUTSIDE. IN THE REAR I AM UNABLE TO OPEN DOOR FROM OUTSIDE OR INSIDE. THIS IS A SAFETY AND SECURITY ISSUE. IF I WERE IN AN ACCIDENT MY KIDS OR PASSENGERS WOULD BE TRAPPED IN THE BACK. FROM EXPLORING ON THE INTERNET KIA EXECUTIVES ARE AWARE OF THIS. DOES IT TAKE A SERIOUS INJURY OR FATALITY TO GET KIA TO RESPOND TO THIS DEFECTIVE PART. INSIDE LOCK WAS REPLACED UNDER WARRANTY (LAST DAY OF WARRANTY, ON A SATURDAY) THAT EVENING CAR WOULD NO LONGER OPEN FROM OUTSIDE. I CALLED ON MONDAY AND WAS TOLD VEHICLE WAS OUT OF WARRANTY, OUTSIDE LOCK WAS FINE UNTIL DEALERSHIP WORK ON INSIDE MECHANISM.

2 MONTHS AGO, MY DRIVER SIDE DOOR WOULD NOT OPEN. IT DOESN'T OPEN FROM THE OUTSIDE WITH THE AUTOMATIC KEY NOR IF YOU PUT THE ACTUAL KEY IN THE LOCK DOES IT OPEN. I HAVE TO CONTINUOUSLY CLIMB INTO MY CAR FROM THE PASSENGER SIDE DOOR OR LEAVE THE WINDOW ROLLED DOWN AND UNLATCH THE CAR DOOR FROM THAT WAY OF ENTRY. ON SATURDAY, JULY 16TH, I WAS TRANSPORTING MY SON AND THREE FRIENDS FROM BASEBALL GAME AND THEY COULDN'T GET OUT OF THE BACKSEAT!!! NOT ONLY COULD I NOT GET THEM OUT FROM THE OUTSIDE BUT NOW THEY CANNOT REMOVE THEMSELVES FROM THE INSIDE AS WELL!!! SO NOW ALL DOORS EXCEPT THE PASSENGER SIDE DOOR ARE NOT IN WORKING ORDER!! THIS IS A MAJOR SAFETY ISSUE! THESE BOYS AND MYSELF HAD TO CLIMB OUT THROUGH THE PASSENGER SIDE DOOR TO GET OUT OF THE CAR. WHAT IS WE WERE IN AN ACCIDENT? WHAT IF OUR CAR WAS SUBMERSED IN WATER IN A LAKE, RIVER OR DITCH? WHAT IF OUR CAR WAS ON FIRE? WE WOULD HAVE NO WAY TO ESCAPE AND WE WOULD ALL HAVE DIED!! THIS CANNOT BE A COINCIDENCE THAT FIRST THE DRIVERS DOOR DOESN'T UNLOCK AND NOW 3 OUT OF 4 DOORS IN 3 MONTHS DO NOT WORK?? THIS IS A TRAVESTY AND KIA IS RESPONSIBLE FOR THIS AND NEEDS TO RECALL THE CAR AND FIX THESE DOORS BEFORE SOMEONE(S) DIES FROM THESE FAULTY DOORS!

DRIVER'S DOOR SUDDENLY STOPPED OPENING FROM THE OUTSIDE. IT CAN BE OPENED FROM THE INSIDE. I NEED TO ENTER THE VEHICLE FROM THE PASSENGER SIDE AND CLIMB ACROSS. MY HUSBAND HAS BACK PROBLEMS AND IS NOW UNABLE TO DRIVE THE CAR BECAUSE HE CAN'T GET IN BY HIMSELF. I HAVE 2 YOUNG CHILDREN, AND AM SCARED THAT I WILL BE UNABLE TO GET THEM OUT OF THE CAR IF OTHER DOOR HANDLES BREAK OR MALFUNCTION IN A SIMILAR MANNER.

PURCHASED A KIA CERTIFIED USED 2011 SORENTO WITH ONLY 49,000 MILES. AFTER 2 MONTHS TODAY WENT TO THE GARAGE TO GET IN THE CAR AND THE DRIVER DOOR HANDLE NO LONGER WORKS FROM THE OUTSIDE. APPARENTLY THIS IS COMMON BASED ON THE COMPLAINTS. AM TAKING IT TO THE DEALER IN A FEW DAYS TO SEE IF THEY CAN ADDRESS THIS ISSUE.

DOOR ACTUATOR IN PASSENGER FRONT IS NOT WORKING. THE DOOR DOES NOT UNLOCK OR OPEN FROM THE OUTSIDE. APPARENTLY THIS IS A WIDE SPREAD ISSUE AMONG 2011 KIA SORENTA OWNER DUE TO PLASTIC PARTS. I DON'T UNDERSTAND WHY THIS IS NOT A SAFETY ISSUE. IF I AM IN AN ACCIDENT AND PARAMEDICS WOULD LIKE TO RETRIEVE THE PERSON FROM THE PASSENGER SEAT THEY WOULDN'T BE ABLE TO ACCESS UNLESS THEY BREAK THE WINDOW.

ON 6/18/16 MY DRIVER SIDE FRONT DOOR WOULD NOT OPEN FROM THE OUTSIDE. I HAD BEEN HAVING ONGOING PROBLEMS WITH THE REMOTE KEY NOT WORKING ALSO. DURING ROUTINE OIL CHANGES, I WOULD ASK FOR THE REMOTE KEY TO BE CHECKED AND THE SERVICE PEOPLE WOULD STATE THEY COULD NOT DUPLICATE THE PROBLEM. ON 6/24/26 I TOOK THE CAR INTO MY LOCAL KIA SERVICE SHOP. THEY TOLD ME THAT THE LATCH INSIDE THE DOOR NEEDED TO BE REPAIRED AND CHARGED ME $400.00. WHILE WAITING FOR MY CAR, I GOOGLED TO SEE HOW MUCH THE LATCH SHOULD COST, BUT INSTEAD I HAPPENED UPON S WEBSITE CAR GURU AND FOUND OUT THAT MULTIPLE PEOPLE HAVE BEEN HAVING THE SAME PROBLEM. SOME WITH MULTIPLE DOOR LATCHES GONE BAD. SOME HAVE BEEN LOCKED INSIDE THE CAR TOO. I IT OLD THE SERVICE GUY WHAT I SAW ON THE WEB AND ASK WHY HASN'T THERE BEEN S RECALL. HE RESPECTFULLY TOLD ME TO CALL THE MANUFACTURER. I DID RIGHT THEN AND THERE AND PUT IN A COMPLAINT WITH A KIA CONSUMER COMPLAINT CASE MANAGER. OTHER SAY THEY HAVE BEEN REPORTING TO KIA AND THEY WON'T RECALL THE FAULTY LATCH. NOT BEING ABLE TO GET IN AND OUT OF YOUR CAR IS VERY UNSAFE. THIS IS A WIDESPREAD PROBLEM AND WE NEED HELP. THANKS.

I HAVE BEEN HAVING PROBLEMS ON AND OFF WITH MY REMOTE KEY NOT LOCKING OR UNLOCKING THE DOORS. I'VE TAKEN MY CAR IN FOR OIL CHANGES AND HAVE COMPLAINED ABOUT THE ISSUE, BUT SERVICE WAS UNABLE TO DUPLICATE THIS ISSUE. IT IS STILL AN ISSUE. MY MAIN COMPLAINT IS TODAY I'M IN FOR SERVICE BECAUSE MY DRIVER SIDE DOOR WILL ONLY OPEN FROM THE INSIDE. I'M BEING CHARGE $475.00 FOR A LATCH REPLACEMENT . I AM SEEING ON THE WEB THAT MULTIPLE PEOPLE ARE HAVING THE SAME PROBLEM WITH ONE OR MULTIPLE DOORS ON THEIR KIA VEHICLES. KIA HAS NOT DONE A RECALL. I DID MAKE A FORMAL COMPLAINT TO KIA CONSUMER AFFAIRS TODAY. THIS IS S BIG SAFETY ISSUE. SOME FOLKS HAVE BEEN LOCKED INSIDE THEIR VEHICLES AS WELL,

"TAKATA RECALL" FRONT PASSAGER DOOR CAN NOT OPEN FROM OUTSIDE AND PASSGER SIDE DOOR ON DRIVER SIDE CAN NOT OPEN FROM OUTSIDE OR INSIDE. THIS IS VERY DANGEROUS IF ANYONE OF THE PASSAGERS NEED TO GET OUT FOR WHAT EVER THE REASON IN AN EMERGENCY. HOW CAN YOU BUY A CAR AND NOT BE ABLE TO GET IN OR OUT OF IT. PLEASE THIS NEEDS TO BE FIXED AND NOT AT MY EXPENCE.

MY DRIVER SIDE 2011 KIA SORENTO DOOR HANDLES STOPPED WORKING ON 05/27/2016. THIS IS REALLY FRUSTRATING, AS I COULD OPEN THE DOOR FROM INSIDE BUT NOT FROM OUTSIDE. I THINK IT'S A SAFETY ISSUE IN CASE OF AN A ACCIDENT/FIRE. THIS IS A POTENTIAL HAZARD FOR MY FAMILY. KIA HAS TO REALLY STEP FORWARD AND REPLACE THIS FAULTY MECHANISM. MY CAR IS JUST OUT OF WARRANTY AND THE ESTIMATE TO FIX IT IS $400.00. I URGE THE KIA COMPANY TO REALLY FIX THIS ASAP BEFORE SOMEONE GETS HURT AND/OR RESULT INTO FATALITY. THERE TOO MANY PEOPLE HAVING THIS PROBLEM.

THE DRIVERS DOOR WOULD NOT OPEN FROM OUTSIDE. THIS ACCRUED WHEN I RETURN TO MY CAR IN HALF AN HOUR. THIS IS POSING A HAZARD DUE TO INABILITY OF FIRST RESPONDENTS TO OPEN DOOR, IF THIS HAPPENS AGAIN. I HAD MY KIA DEALER REPAIR IT. IT DID NOT FALL UNDER ANY WARRANTY, THE FAILURE MILLAGE 99,000. HOWEVER, DUE TO MANY COMPLAINS OF THIS EXACT PROBLEM FROM OTHER OWNERS, I THINK KIA SHOULD BE RESPONSIBLE FOR REPLACING LATCHES AND MAKING A RECALL.

MY DRIVERS SIDE DOOR WON'T OPEN FROM THE OUTSIDE. I CAN HEAR IT WHEN IT LOCK AND UNLOCK BUT IT WILL NOT OPEN. I TRIED TO USE THE KEY AND IT STILL WOULD NOT OPEN. I HAVE TO GO AROUND TO THE PASSENGER SIDE DOOR AND OPEN IT FROM THE INSIDE. THIS REALLY WORRIES ME. THE "WHAT IF" IS CONCERNING. TO ME, THIS IS A SAFETY CONCERN IF I AM IN AN ACCIDENT AND THE EMERGENCY PERSONS CAN NOT GET MY DOOR OPEN TO GO ME OUT. OR TO HAVE MY GRANDSON STUCK IN THE CAR AND ME NOT BE ABLE TO GET HIM OUT. I CALLED MY KIA REPAIR SHOP TODAY AND WAS TOLD TO BRING IT IN AS SOON AS POSSIBLE. I'M CURIOUS TO SEE WHAT THE ISSUE IS AND WHAT THEY PLAN TO DO ABOUT IT. I ONLY HAVE ABOUT 61K MILES ON THIS VEHICLE AND NO EXTENDED WARRANTY. HENCE, ANOTHER CONCERN. KIA DEALERS SHOULD TAKE RESPONSIBILITY FOR THIS ISSUE AND REPAIR WHAT IS CAUSING OUR DOORS TO NOT OPEN. WE CAN NOT WAIT UNTIL SOMEONE DIES.

THE DRIVERS DOOR WOULD NOT OPEN. NOW THE DRIVERS SIDE, PASSENGER DOOR WON'T OPEN FROM OUTSIDE AND INSIDE. POSING A HAZARD, BECAUSE FIRST RESPONDERS WILL NOT BE ABLE TO OPEN THE DOOR DUE TO A REOCCURING DEFECT. MANY OTHER CONSUMERS REPORT THIS IN BLOGS AND FORUMS SO THIS IS KIA'S PROBLEM TO FIX AND MAKE A RECALL.

REAR DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. THIS IS A 2011 KIA SORENTO WITH 70,000 MILES

DRIVER'S DOOR ON 2011 KIA SORENTO WILL NOT OPEN FROM THE OUTSIDE. THIS IS A SAFETY ISSUE SHOULD THE DRIVER BECOME INCAPACITATED. THIS IS A WELL KNOWN AND DOCUMENTED PROBLEM THAT KIA REFUSES TO ADDRESS WITH A RECALL OF ITS DEFECTIVE PRODUCT.