36 complaints reported

2013 Kia Sorento Exterior Lighting

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
36
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2018

HEADLAMP WIRE HARNESS MELTED. LEFT LOW BEAM HEADLAMP BULB AND CONNECTOR WAS BURNT/MELTED. I PAID THE DEALERSHIP TO FIX THIS. I AM CONCERNED IT IS A FIRE HAZARD, AND ALSO A SAFETY HAZARD IF IT GOES OUT AGAIN.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2018
Oct 2018

ONE OF MY TAIL LIGHTS WENT OUT. RIGHT AFTER I CHANGED IT, MY DRIVER SIDE HEAD LIGHT WENT OUT. I CHANGED THE BULB AND IT WORKED FOR A SHORT TIME. I DID THIS 2 MORE TIMES IN 2 MONTHS.THEN I HAD A REPAIR SHOP CHANGE THE BULB AND THEY SAID THE CONNECTOR WAS MELTED AND IT WAS UNSAFE. THEY INSTALLED A NEW CONNECTOR AND BULB. WITHIN 2 WEEKS THE PASSENGER SIDE WENT OUT. THE CONNECTOR WAS ALSO MELTED ON THAT SIDE. THIS WENT ON WITH THE TAIL LIGHTS AND HEADLIGHTS FOR MONTHS. I FINALLY HAD TO GET A NEW HEADLIGHT ASSEMBLY ON THE DRIVER SIDE. WITHIN 2 WEEKS THE PASSENGER SIDE WENT OUT AGAIN, AND IS STILL OUT AT THIS TIME BECAUSE THE CONNECTOR IS MELTED AND NO ONE WANTS TO FIX IT SINCE IT'S A FIRE HAZARD.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2018
Jul 2018

LOW BEAM HEADLIGHTS QUIT WORKING. THE CONNECTION PLUGS COMPLETELY CORRODED. HAPPENED TO BOTH SIDES.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2018
Jul 2018

THE DRIVER SIDE LOW BEAM HEADLIGHT CONTINUOUSLY MALFUNCTIONS. I HAVE HAD THE HEADLAMP SOCKET AND CONNECTOR REPLACED TWICE - AUGUST 2017 (61,785 MILES) AND JANUARY 2018 (69,938 MILES). I HAVE REPLACED THE BULB ONLY TWICE, ALSO - JULY 2017 AND DECEMBER 2017. THE PROBLEM HAS RE-OCCURRED A THIRD TIME AND APPEARS TO BE SIMILAR TO MANY OTHER COMPLAINTS ABOUT VARIOUS KIA MODEL VEHICLES. THE ISSUE WITH MY 2013 KIA SORENTO OCCURS INTERMITTENTLY AT FIRST, EACH TIME WHILE UNDER NORMAL DRIVING CONDITIONS. IT HAS OCCURRED WHILE DRIVING ON CITY SURFACE STREETS AND WHILE DRIVING ON INTERSTATE HIGHWAYS. EVENTUALLY THE HEADLIGHT JUST QUITS WORKING COMPLETELY AND I AM FORCED TO HAVE SERVICE PERFORMED. THIS PROBLEM SEEMS TO OCCUR ABOUT EVERY 4 MONTHS AND CREATES UNSAFE DRIVING CONDITIONS, ESPECIALLY WHEN IT OCCURS WHILE THE VEHICLE IS IN OPERATION DURING RAINY, LOW-LIGHT OR NIGHTTIME CONDITIONS.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2018
May 2018

THERE IS A SHORT IN MY HEAD LIGHT ON THE DRIVERS SIDE .

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2018
Apr 2018

WHILE DRIVING DOWN THE HIGHWAY AT NIGHT I LOST BOTH HEAD LIGHTS. TOOK TO DEALER IT WAS DETERMINED THAT THEY HAVE A BURNT WIRE HARNESS. SPOKE TO KIA, KIA SAYS NO RECALL LISTED FOR MY VEHICLE YEAR.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2018
Jan 2018

PASSENGER HEADLIGHT FAILED. TOOK TO DEALERSHIP. THEY STATE THE WIRING HARNESS IS "MELTED" AND "THERE'S NO REPAIR OR PIGTAIL REPLACEMENT, YOU HAVE TO REPLACE THE WHOLE ASSEMBLY." ENTIRE HEADLIGHT ASSEMBLIES FROM KIA ARE $600. THE VEHICLE JUST HIT 61K MILES. MANUFACTURER'S WARRANTY WOULDN'T COVER THIS ISSUE. SO I TOOK IT HOME AND TOOK IT APART. THERE IS VOLTAGE TO THE HEADLIGHT, AND THERE IS VOLTAGE TO THE HEADLIGHT PLUG. THE GROUND SIDE OF THE HEADLIGHT PLUG LOOKS OVERHEATED, THE PLASTIC MOLEX CONNECTOR IS BORED OUT AND SHOWS CORROSION. WHEN THE BULB IS PLUGGED IN, IT WORKS SOMETIMES. I HAVE TO MESS WITH IT. THIS IS OBVIOUSLY A DEFECT. I SEE LOTS OF OTHER COMPLAINTS.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2018
Mar 2017

HEADLIGHTS AND BRAKELIGHTS. KEEP SHORTING OUT. HAD INSPECTED BY MECHANIC. HE STATED THAT IT WAS ARCING AND CAUSING THE LIGHTS TO MALFUNCTION. CONSTANT REPLACING OF HEADLIGHTS AND BRAKE LIGHTS. WENT TO REPLACE HEADLIGHT AGAIN AND THE WIRE HARNESS THAT HOLDS THE BULB WAS COMPLETELY BURNED. PUT ELECTRICAL TAPE AROUND IT. BOTH HEADLIGHTS ARE NOT 100%. THE REMAINING HEADLIGHT IS HIT OR MISS OPERATIONALLY. DRIVING HOME ON THE HIGHWAY, WHEN I REALIZED THAT MY HEADLIGHTS WEREN'T WORKING. HAD TO USE HIBEAMS FOR THE REST OF THE TRIP.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2017
Jan 2017

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WITHOUT WARNING WHILE DRIVING 60 MPH. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE HEADLIGHT COVERS MELTED. THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE, BUT DETERMINED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2017
Jan 2017

UPON NOTICING A HEADLIGHT OUT AND THE CAR PARKED AND OFF IN MY DRIVEWAY, I WENT TO CHANGE THE BULB AND NOTED THAT THE WIRE TO THE LAMP HAD MELTED AND STARTED TO MELT THE LAMP ITSELF. I HAD THE OTHER HEADLIGHT ON THIS SAME CAR DO THE SAME THING. THE FIRST TIME THE HEADLAMP ASSEMBLY HAD TO BE REPLACED THE CAR HAD APPROXIMATELY 45,000 MILES ON IT AND WAS ABOUT 2 YEARS OLD.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2017
Jan 2017

HEADLIGHTS AND TAILLIGHTS NEED TO BE REPLACED REGULARLY. MOST RECENTLY THE HEADLIGHT WOULD GO ON AND OFF. WHEN GOING TO REPLACE THE BULB THE LIGHT HARNESS AND BULB WERE MELTED TOGETHER.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2017

Trend Over Time

Complaints by year

Quick Summary

The 2013 Kia Sorento has 36 Exterior Lighting complaints on file. Review the timeline above for detailed owner experiences.