47 complaints reported

2013 Kia Sorento UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
47
Crashes
3
Fires
2
Injuries
1

Complaint Timeline

Chronological view of owner reports

Dec 2025

I am seeing an axle shaft issue for this vehicle and noticed that several vehicles for similar timeline had a safety recall. However, mine is not showing up. Could you look into it and let me know whether my vehicle should also be part of this recall?

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2025
Jul 2025

I have a 2013 Kia Sorento. The color is Pearl White and the paint is peeling off in several areas of the vehicle. The paint started peeling about 4 or 5 yrs ago and is getting worse. I have contacted Kia dealership and they claim there is nothing they can do. From every thing I have researched this is a known problem and stems from a paint defect. If it is a paint defect it should be covered by the manufacturer. Also the black trim around the windshield and driver /passenger door mirrors have severe deterioration. I will include photos.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2019
Feb 2025

Oil leak from under vehicle

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc. Type: Vehicle, Vehicle: 9999 TBD TBD, Manufacturer: ODI Demo Co
Incident: Mar 2025
Nov 2024

The white paint has recently started peeling off in large sections in one area. Another area has a smaller section now missing. This has not been looked at by the dealer but online research shows that this has been a problem with KIA vehicles with white paint. This could be a safety risk if these pieces come off when driving, which has fortunately not happened yet.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2024
Oct 2024

I have the snow white pearl color paint that is peeling rapidly off ( or what the body shops call Delamination ) . My paint began peeling in a tiny spot I thought was a chip from a rock but rapidly began peeling all over .

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2017
Jul 2024

Paint on roof and hood is excessively peeling like thousands of other white KIA's...

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2023
Apr 2024

UNKNOWN. Vehicle at fire risk when parked. THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) MAY EXPERIENCE AN ELECTRICAL SHORT CIRCUIT, WHICH CAN RESULT IN AN ENGINE COMPARTMENT FIRE WHILE DRIVING OR PARKED.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2023
Apr 2024

I got a recall on my Kia in November about it potentially catching fire. My engine light came on and there is no remedy for the recall and it’s been 5 months. This is unacceptable because I don’t want to drive my car around while it could potentially catch fire. I need this to be remedied asap.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2024
May 2023

Approximately 4 years ago the paint began to chip on the roof and side near the windshield of my Pearl white sorento. It was bubbling up and slowly chipping away and has now began to rust.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2018
Mar 2023

Paint is bubbling / peeling off causing rust on this 2013 White Kia Sorento.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2023
Dec 2022

I have several areas around my windshield and hood that the paint is coming off.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2022
Oct 2022

I typically work from home. Started driving on the highway more frequently and one night came out to complete sheets of paint completely delaminated from the roof of my car. It's very clear that there was a process mistake and the paint never bonded to the metal of my vehicle. I also am afraid to wash the roof of my car, in fear of more paint coming off. This spot will likely be an issue during winter as well. Car paint should never do this from the factory, it's setting the vehicle up to fail. This would be considered a latent defect and has affected many vehicles, specifically in the Pearl White paint color such as my own.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2022
Aug 2022

throttle. I was pulling into a parking space my vehicle started to reved up and took off. I had to slam on the brakes to get stopped. I almost hit a building. this was very frightening for me. i had it towed to a dealership. they stated they could not find anything wrong with it. I am not happy with them not finding anything. I am afraid to drive it that i may happen again If i hit the building i would of been seriously injured or killed as well as the people in the building. thank God no one was walking in front of me. they would of been killed.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2022
Aug 2022

Paint is delaminating from the vehicle

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2022
Jul 2022

Paint peeling. It began peeling 3 years ago and has continued to peel at an obnoxious rate. The roof, and hood of the vehicle is where most of the damage is, however you can see new peeling on the area to either side of the windshield.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2019
Jun 2022

Transmission doesn’t shift like it should. I have replaced the drive belt, crank sensor, accelerator pedal sensor, tune up, valve cover gasket and still having problems with this car. An recall came up on the engine but Kia dealership only advised me that the issues I paid for above would solve the issue. I just got this vehicle in February and feel like I’m paying for a lemon. Seats no longer want to fold down.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2022
May 2022

I have emailed Kia three times now with no response. My paint is chipping off my car, and would like it fixed, being that it was a paint recall!!!!

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2021
May 2022

I have a pearl white 2013 kia sorento and the paint is just peeling and falling off. I was informed there was a recall on this particular paint

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2021
May 2022

My pearl white paint is and has been delaminating for 3 years now especially on the passenger side pillar!!

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2018
Dec 2021

My Kia Sorento white paint have been peeling and chipping started on the roof now its starting on left side of my car. Please see if this can be recalled.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2020
Nov 2021

When driving at freeway speeds and accelerating the vehicle begins to do a sputtering motion and the looses all speed. Goes from 65mph down to 45mph. I then have no option but to put my hazard lights on and pull over. If you hit the gas it feels as though no fuel is being delivered to the car so there is no power. Once I pull over give the car a minute, turn it on, hit the gas for a bit while parked the car while drive okay until my next 40+ mile drive. No check engine lights have come on. This has occurred multiple times. It is very scary especially with my children in the car. Dealer can’t find problem because there is no check engine light, but this can’t be normal. Please help. Thank you

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2021
Nov 2021 Fire

The contact owns a 2013 Kia Sorento. The contact stated that after the vehicle was started and left running for a while there was an abnormal plastic burning odor coming from the vehicle. After researching online, the contact did not believe the issue was related to a fuse but instead believed that there was a heater circuit continuity issue. The contact was concerned that there was an electrical short in the seat heater. The contact stated that there were two warning lights related to the driver’s and passenger’s side front seats. The contact stated that whenever the seat heaters were performing as designed the three LED lights would remain lit however, whenever the failure was present one of the LED lights would flash. During the failure, the driver’s front seat would not seat up normally or would be lukewarm. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed. the local dealer was contacted however, the contact was yet to receive a callback. The manufacturer was not informed of the failure. The failure mileage was approximately 60,000.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2021
Oct 2021

on my 2013 Kia Sorento the driving shift is giving me problems. I have to move the gear stick around more then 3-5 times for the car to actually drive. I can reverse with no problems, but when I put the car on drive, it does not drive, until I move the gear stick around a couple of times, then the drive will work. I don't know if its called the drive gear or driving shift. Sorry that I don't know the correct name for this. Hope this gives a clear description on what is going on with my car.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2021
Sep 2021

It’s been losing power and suspension is horrible the steering was tight and now it’s so loose there is so much vibration in the floorboard too I know I’m going to lose control soon

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2021
Sep 2021

The contact owns a 2013 KIA Sorento. The contact stated while driving 75 mph, the vehicle started to lose power and the speed decelerated to 55 mph unintendedly. The contact took it to the vehicle to the dealer who replaced the spark plugs, drive belts, and several other unknown parts. The contact stated that approximately 5 months after the repairs the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 110,332.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2021

Trend Over Time

Complaints by year

Quick Summary

The 2013 Kia Sorento has 47 UNKNOWN OR OTHER complaints on file. 3 crashes have been reported. Review the timeline above for detailed owner experiences.