69 complaints reported

2013 Kia Sorento Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
69
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Dec 2025

Purchased the car in 2020 paint above windshield was beginning to peel, within months the a-pillars were peeling off, the hood is peeling off and now the section above the windshield is beginning to rust due to the peeling. Additional Cases Snow White Pearl paint! Complaint #11700960, 11663682, 11636915, 11630983, 11521467, 11498038.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2020
Jan 2025

I have a 2013 Kia Sorento with severe paint delamination. The paint is chipping across multiple areas of the vehicle, and I need assistance resolving this issue with Kia to secure coverage for a complete repaint.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc. Type: Vehicle, Vehicle: 9999 TBD TBD, Manufacturer: ODI Demo Co
Incident: Feb 2024
Oct 2024

The snow white pearl paint on my 2013 Kia Sorento is chipping and peeling off due to a latent effect .. starting at the front bumper .. grill assembly..a pillars .. hood ..roof and is now starting to chip on back latch.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Jul 2024

Kia sorento pearl white paint peeling off the car leading to rust and corrosion. Started around May of 2021 at about 120000 miles has continued to progress around the vehicle.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2021
Jul 2024

Kia Sorrento 2013 white paint peeling off all over my car. At first I thought it was my fault, but I take great care of my car and this has never happened before. Large sections of the paint are peeling off on the drivers side door as of most recent (11/23) and the top began peeling off around (10/21)and only solution is to strip and repaint the entire car which is extremely costly. According to my research many Kia owners with this paint have the same issue and it should not be ignored.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2023
Feb 2024

Delamination of paint

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2024
Jan 2024

Color pearl white. Abnormal peeling of paint despite not having any damage to initiate. Along the front and all edges where the doors curve to meet the windows. When there is damage from a rock from the road whole sheets will lift and peel off. This was a defective paint job and should be remedied by Kia.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2019
Dec 2023

Pearl White Paint is chipping and peeling all over my car.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2023
Oct 2023

The paint has peeled and I see every white 2013 Kia sorrento with the same problem. The paint is defective and should be compensated for it. There are many blogs with people having the same issue.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2023
Oct 2023

White paint is peeling off on hood and roof.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2023
Sep 2023

I took my Sorento to an automotive center because the paint is peeling off on 2 areas and I wanted to have it painted. I was told there’s a problem with the primer that was used by Kia. They said the same problem is happening with other manufacturers such as Toyota and possibly Hyundai and those companies have a recall on their vehicles. He told me to check for a recall but I see there isn’t one yet. I checked some Kia Sorento reviews and there are several Kia owners who are having the same issue. So I wanted to make you aware of the problem and hopefully with enough vehicles with the same problem a recall will be issued. I attached photos. Thank you!

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2023
Aug 2023

Around June 11, 2023, I took my car to the dealership for a recall item. They washed the car and a large section of the paint came off around the windshield. The Kia dealership said that Kia Corporate is aware of the problem but is not paying to have it fixed. I had to pay the dealership to have it repainted. I now see other small areas on the hood that are starting to chip as well.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2023
Jul 2023

Rapid Delamination and paint peeling.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2020
Jun 2023

The inside paneling on the driver side rear door is detaching from the frame and catching on the rubber seal. It is causing the door to be inoperable and unable to open from the inside causing a safety concern in the event of an immediate need to evacuate.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2023
Dec 2022

When driving on the highway, paint unexpectedly peels off in large (hand size or larger) sections mainly from the roof. Although it doesn't hurt cars behind you, the shock of being hit and/or the obstruction of view for drivers behind you can lead to a pile up if the driver swerves or freaks out. (Similar risk to a sheet of paper suddenly covering the wind shield on the driver's side)

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2022
Sep 2022

My 2013 pearl white Kia’s paint is chipping all over it started about two years ago with a little spot and now it’s all over. Seems like every time I drive move comes off.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2022
Sep 2022

the door Handel broke off and the backup camera, radio system stop working no viewing for rear camera

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2022
Sep 2022

Paint is chipping off the hood and around the windshield in larger chunks.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2018
Sep 2022

My car is white pearl and my paint is pilling really bad

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2022
Aug 2022

Paint peeling off all over body of car

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2019
Aug 2022

Paint peeling on roof and right front pillar.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2022
Aug 2022

I have a pearl white 2013 Kia Sorento and the paint keeps peeling off. I had the roof repaired and now it is on the top of the doors

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2021
Aug 2022

Pearl white paint is peeling bad especially above windshield. Now it’s starting to rust. Several other spots on car body. Started out small now it has gotten worse

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2021
Aug 2022

White pearl style paint is peeling off car. Peeling off roof and side door panel. Electrical does not work in steering wheel to control radio volume etc. electrical doesn’t work to control automatic seat adjustment option.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2022
Jul 2022

My white snow Kia Sorento paint is peeling and has really bad Delamination. It’s been peeling little by little over the last 4 years. It is awful.

Type: Vehicle, Vehicle: 2013 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2018

Trend Over Time

Complaints by year

Quick Summary

The 2013 Kia Sorento has 69 Structure complaints on file. Review the timeline above for detailed owner experiences.