124 complaints reported

2014 Kia Sorento Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
124
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

May 2023

The paint is peeling off of the car. My safety is not at risk but this is a serious manufacturer defect. The defect has been confirmed by the dealer but they are now refusing to repair the paint. The pint has been inspected by auto repair shops and it is called delamination where the paint peels off the primer in sheets. There were no warnings but the paint began peeling in 2018.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2018
Mar 2023

Delamination of body paint

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2019
Feb 2023

Paint on the vehicle is delaminating. Starting on the hood an "A" pillars. It is the snow pearl color and is a wide spread problem.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2021
Jan 2023

I have the Pearl White color and it is peeling off everywhere! My hood is almost completely gone and it’s now starting to chip on the side near the drivers door. It started off as little chips but now it is in clumps. Somebody told me it was delaminating and a ton of other pearl white kia drivers are reporting this.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2022
Nov 2022

2014 KIA Sorento; at 80775 miles the passenger side pillar by the front windshield the Pearl White Paint has peeled off. There was no impact. The paint code is SWP. I see that this is a wide-seen condition of this paint color; Pearl White with the KIA vehicles. I can see other spots on the car that appear to be weak and ready to peel.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc. Type: Vehicle, Vehicle: 9999 TBD TBD, Manufacturer: ODI Demo Co
Incident: Nov 2022
Oct 2022

Began in august as a minor paint chip to rain. Has continued to progress and flake off more, to now triple the size within three months on the drive side door panel. Chipping has now began on the hood as well. Was informed that this is paint delamination due to poor adhesion of paint.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Sep 2022

The paint is delaminating . It is peeling off down to the primer. This is a know problem with Kia. The Kia service manager stated Kia would not make good for the repair stating it has been more the 36 months and the warranty has expired. A heavy rain furthers the peeling. Under the right circumstance in the rain with the peeling sticking to the windshield could cause limited vision during driving and could be hazardous.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2022
Sep 2022

ON MY 2014 KIA SORENTO , THE PAINT HAS PEELED, IS PEELING SO BAD, THAT IT IS EMBARASSING TO EVEN DRIVE THE VEHICLE. THIS STARTED ABOUT 4 YEARS AGO . AT THAT TIME, IT STARTED ON THE HOOD, OVER THE DRIVERS SIDE. TOOK IT TO THE KIA PLACE, AND THEY TRIED TO SAY IT WAS BECAUSE THE VANITY LIGHT MIRROR HAD BEEN LEFT ON OVER NIGHT. THE NEXT VISIT WAS WHEN IT WAS PEELING ALL OVER THE CAR. THEY OF COURSE SAID, IT WAS OUT OF WARRANTY. MY CAR HAS ABOUT 75,000 MILES ON IT.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2018
Aug 2022

Several spots of paint peeling off of the vehicle, all mainly around the windshield area on the top and sides as well as a few spots on the hood

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2016
Aug 2022

The paint is pealing around the front door pillars, on the hood and on top in the back of the car. The paint has started to bubble on both sides of the car just behind the back doors. In the attached pictures I try to point out several of them but not all. I have seen so many Kia's with the same peeling issues around town and online.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2018
Jul 2022

The body is experiencing rapid delamination and paint pealing. The paint color is pearl white. The problem began in May 2019. At first, the roof began to peal and now the a-post is pealing on the driver's side. It leaves the bare metal exposed.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2019
Jul 2022

Purchased 2014 Pearl White KIA Sorento LX 4/2014. 4/2017 - paint bubbled and chipped on left A pillar. Dealer repaired paint under warranty. 12/2018 - paint continued to bubble and chip on hood and roof. Took to dealer but told would not cover under warranty. Complaint not noted on invoice 7/2020 - paint repaired on left A pillar in 2017 started chipping again. 1/2022 - 13"x3.5" paint section on right A pillar came off. Paint chipping on roof racks. 6/2022 - right front fender bubble and chip. Dealer/Service center - Southwest KIA Round Rock has repaired and looked a paint issue as noted above. The areas where the paint has chipped and not repaired by KIA is rusting due to metal exposure to environmental elements. The rust will weaken the body of the vehicle if not repaired immediately. No warning or messages for this problem.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2017
Jul 2022

Paint peeling

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2022
Jul 2022

I have a Pearl White 2014 Kia Sorrento that I bought used with approximately 50,000 miles from Rick Case Kia in Sunrise, Florida. It has 117,000 miles on it today and multiple parts of the paint that is peeling on the hood and roof. I noticed the first paint defect when I bought it, which was on the roof (This is where to largest peel is now). I didn't think too much about it because it was small. I have had lots of trouble with this vehicle like engine failure and wheel hub failure. Then at around 65,000 miles, I noticed that the roof paint had peeled more to be 2 to 3 inches in size. I then called Wallace Kia in Stuart, FL to request a covered repair and they told me that my paint warranty had expired. Since then the paint has continued to peel with exposed rusted metal with some paint defects to be the size of my hand.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2022
Jun 2022

Paint is chipped and peeling. Snow white pearl.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Jun 2022

Paint is sliding off vehicle Pearle White drivers side, side window frame & top above window. I see many others have made complaints on those issues. Yes this vehicle is 8 years old, but is kept in a garage in the winter, I have never had a problem with other vehicles like this & have them beyond 10 years.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2022
Jun 2022

Paint is falling off in chunks for no reason. This poses a risk to other drivers who may be negatively impacted by chunks flying off of the vehicle.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2021
May 2022

Paint chipping/flaking off driver side pillar...over 4-5 inches in length

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2022
May 2022

Paint chipping Delamination On the pillar of the suv! I painted once on the driver side now the passenger side is peeling. Defective

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2022
Apr 2022

The paint on my pearl white Sorento began delaminating or peeling off in sheets on the A bars on both sides of my windshield October 2020. Lots of rust beginning as a result. Auto body shop had never seen anything like it. I did not attempt repair bc of expense and uncertainty that a spot repair would be insufficient if it were to continue in other areas. Out of warranty due to age of vehicle.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2020
Apr 2022

Snow White Pearl is peeling after 7 years with only 33200 mileage after a -25 night 12-31-2021 the picture tells it all

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2021
Mar 2022

Pearl white paint is peeling on the hood, roof just above windshield and side molding next to the windshield. Small chips quickly turn into large areas from rain. All areas were small when I purchased the vehicle in Summer of 2021.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2022
Mar 2022

Paint is peeling off of door.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2022
Mar 2022

2014 Kia Sorento in Snow White Pearl. PAINT FAILURE The paint is rapidly delaminating from the hood and rails, as well and new areas on the back of the vehicle. The bare metal is exposed. It is beginning to rust. This began in 2019 at around 80k miles. I've reported it to 3 different dealerships and all have dismissed my complaints, citing the expired factory warranty. This is a known issue and Kia is not addressing it.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2019
Mar 2022

2014 pearl white Kia sorrento is peeling paint everywhere. It shouldn’t be doing that and it’s an inferior paint that seems to be a major problem.

Type: Vehicle, Vehicle: 2014 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2022

Trend Over Time

Complaints by year

Quick Summary

The 2014 Kia Sorento has 124 Structure complaints on file. Review the timeline above for detailed owner experiences.