67 complaints reported

2015 Kia Sorento UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
67
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Nov 2025

Paint randomly flys off the vehicle while driving. There are many documented issues with this white pearl coat on my year of vehicle where the paint did not adhere correctly to the base coat.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2025
Jul 2025

Oil pressure sensor and leaking oil. Also paint peeling off badly. Snow pearl white. I purchased extended warranty and dealer never fixed anything.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2025
Jul 2025

White vehicle paint is peeling. Was told by dealer it's a known issue and is awaiting defect with paint manufacturer.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2025
Dec 2024

The paint is peeling on the hood, A post and roof of the vehicle.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2024
Dec 2024

2015 Kia Sorento LX has large pieces of paint chipping off from the driver and passenger side pillars (between front and side windows). It started as a few small areas, but now when it rains large pieces of paint blow off and stick to the drivers side & passenger side window while I'm driving. I've seen many other Kia's with the same Snow White Pearl color which have the same area of paint chipped. Is this an issue which is covered by Kia since it is so common? I have a new spot starting to chip on the passenger side door (added to the attached pics). This started about a year ago with a few small chips, but the pieces that come off now are getting larger. We had a full week of rain last week and I can see many large areas which are ready to come off and will do so next time I drive, esp in the rain. If the hood starts chipping and large paint chips were to blow on my front window during the rain that could be a big issue.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2023
Nov 2024

The car is Snow White Pearl and the paint is delaminating from the car in a large area and is growing. There was no impact or damage to the affected area. This is on the exterior of the car on the passenger side pillar next to the windshield. This seems to be happen to a lot of Kia/Hyundais in that are white.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2024
Oct 2024

I was told to submit a claim with you all by others facing the same issue with paint. I have had this car for nearly 3 years and am missing more and more paint every day. It’s missing on the hood as long as driver pillar. Kia told me there’s nothing they can do. I see Kia’s like mine all the time with the same issue.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2022
Sep 2024

Problem: exploding panoramic sunroof in KIA Sorento 2015 I was driving on a smooth, paved two-lane road in a rural area. No cars were nearby (thankfully). car Internal temp: 64. outside external temp: 64 (I specifically made note of this because I thought a temperature differential could explain the explosion, but my car has a digital readout of both temperatures, and they matched exactly.) Sunroof was closed at the time, and I was not trying to open/close it. When the sunroof exploded, I heard a deafening, "exploding" sound. Initially, I thought my car had been shot by a bullet, based on the sound. The loud noise caused me to swerve and quickly brake. Fortunately, there were no vehicles nearby with which I could collide due to my erratic reaction. I pulled to the side of the road and got out to look. Initially, I did not see any damage, but eventually, I climbed onto my seat and saw my sunroof had exploded up and outwards (indicating nothing had entered the car from the outside). Photo available. I was on a road which bisects two agricultural fields (no nearby objects could have fallen or been thrown on my sunroof to cause damage.) The cause remains unknown, but I can rule out foreign objects hitting my car and temperature differential. I drove the car to the KIA dealer and left it there for a week to have it repaired by KIA representatives. Repair invoice available. No other representatives inspected the car. There was no warning of anything - no lights, no message, no bell, just a sudden, incredibly loud noise. My canvas sun shield was closed at the time, and this prevented glass from making contact with my body, but there was a great deal of glass on the top of the sun shield.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2024
Sep 2024

Bought a 2015 Kia Sorento that is Pearl white. Got the car without any knowledge of the pearl white issues. For a beautiful color it is the worst paint job I have ever seen a manufacturer put out. The paint code is steadily flaking off and I'm finding new spots what seems to be daily now. My 2003 Tahoe paint job is holding up better than what my 2015 Kia paint job is. Kia needs to fix their crappy paint job it's hard to enjoy this color when it's flaking and won't even stay intact

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2024
May 2024

Front doors are able to be open while the car is in gear and being driven, even after automatic doors locked when putting in gear. My grandson grabbed the handle and opened it and almost fell out while I was driving.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: May 2024
Nov 2023

Paint is peeling. Snow White pearl

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2023
Oct 2023

Paint peeling/rapid delamination (bubbling) on 2015 Kia Sorento (Snow White Pearl color) on FRONT PASSENGER PILAR AND CENTER ROOF. Great condition, 109,000 easy miles. Large chunk of paint came off today 10/31. Cost - estimate 10/2023 $5000. Why is this allowed? Obviously Kia has errors in the painting process - too many people with same complaint - seems only for Snow White Pearl. These cars are not worth it.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2023
Aug 2023

On Thurs 8/24/23 approx.5/5:30 I was driving home on highway 290 and my Kai Sorento 2015 just quit. No warning of any kind it just quit. I had no steering so had to hang on tightly to the wheel. It was rush hour and I was on a highway doing speed limit of 55. How I and anyone behind me was not in a serious serious accident is unbelievable. The car would not start again and has not started since. Had to be towed home. Since it is the weekend I haven't been able to have it towed to a shop. This is a very serious problem to have nothing wrong and no warning at all and your vehicle just quits in the middle of rush hour doing 55mph. I can't believe there is no recall abt this issue. Looking on the internet I am not the only one that has had this very dangerous problem. The vehicle is available for inspection. Posted 8/26/23

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2023
Aug 2023

The paint just above my windshield at the center is bubbled up and stater peeling and is now rusting. It is also peeling on my drivers door just above the window. The paint color is Pearl White

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2023
Jul 2023

I own a 2015 Kia Sorento that the peeling is rapidly peeling off ( or what the body shops call Delamination ) . My paint began peeling in a tiny spot I thought was a chip from a rock but rapidly began peeling all over .

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2020
May 2023

I am unable to open the right rear door of my 2015 Kia Sorento from the outside. The child safety lock is engaged and thus I am unable to open that door from the inside. All other doors work correctly. This information has been confirmed by a Kia dealer service department.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2023
Apr 2023

UNKNOWN My issue is PAINT DELAMINATION. I own a 2015 KIA Sorento, color is PEARL WHITE. I understand that this type of factory paint defect is not uncommon with a 2015 KIA Sorento, especially with the color being pearl white. Here is a description and timeline of my paint delamination: Sept 2022, I noticed a relatively small paint chip (1" x 4" long) on the drivers side pillar. Very unusual but I didn't overthink this paint peeling scar. Feb 2023, on the same pillar, the delamination enlarged to 4" x 10" and I became fully aware of this factory defect. A few weeks later, Feb 2023, I noticed paint had chipped off and peeled off the roof , located directly above the windshield. Now I'm considering a visit to my KIA dealership, in West Covina, to show them my car. I'm totally confused and worried about the paint condition of my car. In late March 2023, I noticed a small paint chip on the passenger side pillar. I touched it gently and the paint delamination in this area did what it does. It easily peeled off with the slightest touch. Now, I'm convinced that I need to discuss this factory defect with KIA. A week later, April 2023, while washing my car the water pressure from my garden hose literally peeled off enormous amounts of paint from the defected areas. In fact, some paint chipping started on the hood. I also noticed paint blisters and bubbles on the side doors. Those blisters will soon peel off with wind or water. I will download pictures of the delamination infested car. This is undoubtedly a factory defect issue. Any car company that values their product and their reputation would own (admit) the obvious facts regarding the paint defect issues and recall the Sorentos (Pearl White). Honor and product integrity is a basic characteristic for a major automobile company like KIA. My Dad is a KIA owner, myself and my grandson are KIA Sorento owners. I trust that my complaint will not fall on deaf ears.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2023
Mar 2023

Our kia has problems with the camshaft sensor and when we described the issues we were having to our dealer he immediately said it was the camshaft sensor and apparently there are a lot of issues with this model with the sensor. Our car kept on stalling and when my husband was stopped at a red light yesterday the car wouldn't start and was a safety concern for him, luckily he wasn't hit from behind just made a lot of other drivers mad. I believe kia knows about this problem but hasn't acknowledged it yet. When we left it with the dealer he said parts are on backorder but you could drive the car if you want, we feel that is so unsafe and total disregard for his safety. I'm hoping someone could look into this and the total disregard of the dealership for advising us to keep driving this unsafe vehicle until they can repair it for us. The car started having issues a week ago, it wouldn't start, then it was fine until last Saturday night and the engine light came on. So when we were bringing it to the dealership to have a look at it, it stalled again at the red light. We feel this could have been a serious issue had the other vehicles behind is not stopped and hit us while in the car. Also the repair mechanic automatically knew the issue so obviously it's not the first car in there with this problem

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2023
Mar 2023

The car's paint has been peeling off. I purchased the vehicle when it had 49,000 on it in 2020. A few months later i noticed some chipping on the hood and above the front window. I called Kia and they said there was no recall. More and more paint had chipped and today i was at the dealership for service no paint chip on my door and when i got home a big chunk of paint was missing. I did not notice it before leaving the dealership because my door was open for me to sit in. The paint is snow white pearl. The 2014 sorento was recalled for this and the paint on the 2015 is chipping in the same areas. It is evident that something is clearly wrong with this paint. I have seen other kia sorentos in my area with the snow white paint and they also had paint chipping in the same areas. Please help. I love my vehicle but this is making my Kia look horrible.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2023
Dec 2022

My 2015 Kia Sorento LX is peeling paint on the passenger side pillar after a hard rain. I have found many other complaints about the same thing from other Kia Sorento owners after some looking. There should be no reason for the paint to be peeling like this and needs to be repaired before rust begins. My Sorento is available for assessment at any time. This began the night of July 9th, 2022.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2022
Nov 2022

Kia’s ignition on older models is insufficient with standards. They are refusing to do anything about the fact that there is not an immobilizer on the ignition and the vehicle can be stolen with a USB. A recall needs to be made so that they are required to install a fix for those that own Kia models affected. If there is a different agency this should be reported to please respond so I may contact them.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2022
Nov 2022

Purchased brand-new in 2015. Paint started chipping away in 2018. At first I thought it was normal wear and tear because it was tiny and only a few spots. It is rapidly bubbling and peeling off now. Most recently a foot of my side bar peeled off in one instance. I haves talked to a auto body repairman and he did not feel like this peeling started from rocks or debris.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2018
Sep 2022

My 2015 Kia Sorento began peeling paint on the roof top and side window panels and is continually getting worse. When communicating with my dealership, they stated it was out of warranty and to contact a local body-shop. I believe this is a Latent Defect, and should not be treated under the standard paint warranty in the owners manual. Please let me know the next steps.

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Aug 2022

Paint on hood peeling. Warranty cover paint on roof recall. Car was painted at the same time why is the hood not covered?

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2021
Aug 2022

Paint is delaminating on hood and roof of vehicle due to defective paint. https://www.facebook.com/DefectiveKiaPaint

Type: Vehicle, Vehicle: 2015 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2022

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Quick Summary

The 2015 Kia Sorento has 67 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.