56 complaints reported

2017 Kia Sorento UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
56
Crashes
1
Fires
6
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2017

DIFFICULTY ACCELERATING IN CONGESTED STOP-AND-GO TRAFFIC AND/OR WHEN PULLING OUT FROM A STOP SIGN OR TRAFFIC LIGHT. IT'S AS IF THE CAR DOES NOT GET ANY GAS, AND THEN IT LUNGES FORWARD. WE WERE ON A FOUR-WEEK CROSS-COUNTRY TRIP AND FELT VERY UNSAFE. FOUR DEALERSHIPS HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM OR DIAGNOSE OR REPAIR IT.

Type: Vehicle, Vehicle: 2017 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2017
Oct 2017

THE AC LEAKS ONTO THE FLOOR AFTER AN HOUR OF HIGHWAY DRIVING. I WOULD NOT NOTICE IF I DID NOT HAVE RUBBER FLOORMATS.

Type: Vehicle, Vehicle: 2017 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2017
Aug 2017

OUR SUNROOF EXPLODED WHILE DRIVING SOUTH ON US I-5 JUST NORTH OF EVERETT, WA. THE GLASS BLEW UPWARD OUT OF THE CAR & GLASS SHARDS FLEW ON US AND OUR DOG. WE CLOSED THE FABRIC ROOF COVER SO THE GLASS WOULDN'T FALL ON US. KIA TACOMA SAID IT WAS NOT COVERED BY WARRENTEE. THEY REPLACED THE SUNROOF SO WE COULD CONTINUE OUR TRIP TO ARIZONA. THE COST WAS $944 US. WE CONTACTED KIA CANADA WHO HAVE OPENED A CLAIM BUT WE DON'T KNOW IF WE WILL BE REIMBURSED. THIS PROBLEM HAS EXISTED FOR SEVERAL YEARS. I HOPE PEOPLE WILL REPORT IT TO YOU SO THAT YOU CAN INSIST ON A BETTER QUALITY FOR SAFE SUNROOFS.

Type: Vehicle, Vehicle: 2017 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2017
Jul 2017

SIDE LANE WARNING SYSTEM DETECTS A VEHICLE WHEN THERE IS NO VEHICLE THERE. APPLE CARPLAY SYSTEM CAUSES AN EXTREME ECHO ON REMOTE PHONE, THEREFORE HANDS FREE CAR PHONE IS NOT POSSIBLE. IT IS DANGEROUS TO HAVE TO DISCONNECT THE PHONE FROM THE USB CORD AND CALL PEOPLE MANUALLY.

Type: Vehicle, Vehicle: 2017 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2017
Mar 2017

MY VIN IS COMING UP AS INVALID WHEN I SEARCH FOR RECALLS. [XXX] IS WHAT IS ON MY REGISTRATION AND ON THE DASH. ATTACHED IS A PICTURE OF THE DASH VIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2017 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2017
Sep 2016

SUNROOF SPONTANEOUSLY IMPLODED WHILE DRIVING AT SLOW SPEED ON NEIGHBORHOOD STREET. A BRIEF INTERNET SEARCH HAS INDICATED THAT THIS IS NOT AN ISOLATED INCIDENT ON SORENTOS AND HAS HAPPENED TO NUMEROUS OTHERS. THIS VEHICLE IS ONLY 2 MONTHS OLD.

Type: Vehicle, Vehicle: 2017 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2016

Trend Over Time

Complaints by year

Quick Summary

The 2017 Kia Sorento has 56 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.