2019 Kia Sorento UNKNOWN OR OTHER

BCM went out causing the shifter to not shift out of park. Reading online shows this is a very common issue with Kia vehicles

I took my 2019 Kia Sorento to Alan Jay Kia 0n 12/05/2025 because of the 2 slits on the top of the dashboard. I spoke to the Service Manager, and he sent the General Sales Manager out to take pictures of the dashboard. He stated that the slits are outlines of the air bag. I asked if it would be ok to drive since I was going out of town for a month and he said it was ok to drive. I also showed him all of my rims that are peeling. The Service Manager said he would send the information to Kia and will contact me when he gets a response. I didn't hear from him, so I scheduled service om my vehicle on Jan. 9, 2026. I inquired about the dashboard and the Service manager said he couldn't find anything in the computer. On Friday, Jan 16,2026, I stopped back and spoke to the Service Manager, and he said he heard back from Kia, and they will not fix the dashboard or the peeling rims because of the age of the car and it's not under warranty. I researched the NHTS and found that it is a safety issue.

Shifter stuck in park

A noisy steering wheel column while driving ,car suspension was check everything was ok

The paint peeled off on my hood in several places and on the fenders, I was driving in the rain and a big sheet of the paint on my hood peeled off and flew up on my windshield on the driver side causing me to run off the road because I couldn’t see, I took it to the Jenkins Kia dealership in Ocala, Fl and was told by the service people there that they would not fix it that it was my responsibility, they were very rude even though I was really shaken after running off the road now I have small rust spots all over my car , can you please help me?

Exterior paint (Snow White Pearl) has delaminated resulting in chipping in several places on the hood. This has been previously identified in 5 other NHTSA complaints (11663682, 11636915, 11630983, 11521467, 11498038). The root cause of the issue seems to be a known (but unconfirmed) manufacturer paint defect by Kia. Problems as far back as 2012 involving the paint (Snow White Pearl) have been reported on the Kia owner forum, Reddit, Facebook, and possibly other social media sites. I have always maintained my vehicle to the highest standard and my vehicle mileage is significantly UNDER the average annual mileage of 10K. I have just begun the journey to seeking remedy for this unfortunate situation and would appreciate an investigation by NHTSA on behalf of all who have filed complaints and told their stories. Thank you.

Pearl white paint peeling off doors, hood, roof…less than 40,000 miles

HI, MY CAR HAS INCREASED OIL CONSUMPTION.EVERY WEEK, IAM TOPING OFF THE OIL, 1 QRT EVERY WEEK NOW.I BROUGHT THIS TO KIA'S ATTENTION, HAD THE TEST DONE AS THEY SUGGESTED.THEY OFFERRED ME ONLY THIS: A/C EVAP CLEAN, COOLANT FLUID EXCHANGE, SPARK PLUG REPLACE, 3 PT INDUCTION SVC, WHICH DOESNT FIX THE PROBLEM. I ALSO WANTED THE EXISTING RECALL TO BE ADRESSED, BUT THEY IGNORED.

I’m contacting you regarding my 2019 Kia Sorento (VIN: [XXX] ), which was completely destroyed in a fire on [XXX]. I had gone for a run at the city park, and as I was walking back, I saw my vehicle in flames. Police were already on-site, and just as I approached, the back windshield exploded. The fire department arrived shortly after and extinguished the flames. The vehicle is a total loss. After reviewing the VIN, I found the vehicle is subject to Recall SC249F / NHTSA 22V703 for a fire risk related to trailer hitch wiring. I want to emphasize that this vehicle did not have a trailer hitch installed, which raises concerns that it may have been pre-wired at the factory or otherwise contained faulty components. Additionally, I had previously brought the vehicle to the dealership twice for electrical problems, including complete failure of all lights, the windshield wiper motor, and power outlets. These issues were never fully resolved and may have been early signs of the defect that led to the fire. I am requesting: 1.A factory build sheet or Monroney label to confirm if any recall-related components were installed. 2.Guidance on how to initiate an official claim or investigation with Kia. 3.Clarification on whether Recall SC249F applies to vehicles without a hitch but with related electrical systems. Photos of the fire damage are available INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My oil level in my car keeps going low. Service department at Kia states they cannot find another problem. I’ve had regular oil changes. I met someone at the dealership experiencing the same problem.

I have a huge paint peeling situation on the roof of my vehicle. I do have a white Kia Sorrento and there is about a 24" by 6" spot where the paint is either peeling or is gone. It's directly above my front window on the roof of the vehicle.

Vehicle has frequent oil consumption issues. It’s burning oil way too fast and causing a potential issue with the engine. According to the staff at the car shop, there is no way to fix it. You have to just kind of deal with it. It seems to be a defect that has not been addressed and is only for first owners. Bought my vehicle from a dealership and apparently this isn’t covered. This is a Lemon and it’s clearly unknown issue based on the workers at the car shop that have not been addressed and is causing an issue with my engine.

When I purchased this car in 2020 it had approximately 30,000 miles on it and the paint was already flaking in one place. The paint is snow white pearl and it is now flaking in several places. I would like to request an investigation into this specific paint and flaking issues.

Paint is peeling. Only have 100,000 miles. Paint is peeling off badly.

Snow White Pearl Paint, there are several vehicles including mine that have peeling paint all over the vehicle, in both Kia and Hyundai vehicles, the paint peels when it rains or anything else! No one at the Corporate office or dealership will speak to this, and says that after 36 months it isn't their problem, I have been told that this is a wide spread issue and that it is on most of all vehicles that are this color.

While driving on the interstate my panoramic sunroof exploded glass flew out, and if the window had been open, it would’ve hurt the people inside. It sounded like a gunshot. My vehicle is currently at a dealership. We are trying to get Kia corporate to fix it because it was a window defect. Nothing hit my car it just explodes.

Delamination of white pearl paint on my car hood and roof.

My 2019 Kia Sorento review camera gets water in it and makes it difficult to see. I see NHTSA 23V639000 is a recall. With my vin number the Kia dealer does not see a recall for this, but there should be. I contacted Kia customer service (listed below) and I get a person who cannot do anything about this issue. They look up my vin number and see no recalls as the person said their system does not show recalls. The Kia dealers show recalls but do not have the review camera listed as a recall as it should be. Notification: Owners were notified by mail starting November 13, 2023. Owners can also contact Kia customer service at (800) 333-4542. Recall number: SC282 I was never notified and Kia does not recognize the recall above All contact information below when contacted has proved useless. Chief Safety Officer Kia America National Highway Traffic Safety Administration [XXX] Sep 22, 2023 — Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The paint on Pearl white Kia Sorrento 2019 is beginning to chip and peel

I was driving on the freeway at approx. 65mph and my panoramic glass roof exploded. It was so loud and very frightening. I pulled over at first exit and the glass had exploded from the inside and had major cracks completely down both sides as attached photo shows. This had to be a result of a defective glass roof as nothing flew into my car or hit the glass from the exterior. The glass continued to fall out as I drove. This could have been such a hazard for myself as well as other drivers as I thought someone had shot at my car! Luckily the "headliner" under the glass was closed or I would have been cut by the shattered glass. There were no warning signs of a problem, nor had I ever been contacted by KIA of this potential hazard that others, I now have learned, have reported as well. I drove the car to Shottenkirk Fort Bend KIA, where I had purchased the car new, for help. They have advised me that glass is not covered under my warranty. Nor will they cover my rental car charges as I need a car for work.

The oil light has start to flicker on & off since January 8, 2024. I was told it was defective oil pressure switch. I was also told that my oil pan is leaking too which I have had fixed multiple time. I see that there are the same recalls for these issues with Kia Sorento from 2012 - 2018 which said recalls began in July of 2019. My vehicle would have been built as well prior to this recall beginning and so my question is why isn’t the 2019 year included in these two recalls. Are there others later years like mine who have complained about this problem? I also see that you have increased the mileage to 15 years or 150,000 miles. So hopefully this can be resolved & recall issued sooner than later. Thank you.

Paint just peeling off

I bought this car in October of 2019 off of the show room floor and around July 15, of 2022 the paint on the hood of my car just started peeling for no reason. Over time the peeling has increased rapidly. I would like for this to be fixed. The color of my car is pearl white.

Fuel pump leaking gas due to faulty design

UNKNOWN: Rapid DELAMINATION of paint (Snow White Pearl). Metal that is not protected, will lead to accelerated and premature rusting. Many Kia owners with Snow White Pearl paint have been encountering the same problem.