2020 Kia Sorento Electrical System

The contact owns a 2020 Kia Sorento. The contact stated that while driving approximately 30 MPH, the contact attempted to use the horn, but the horn failed to operate. The vehicle was taken to the dealer, who replaced the horn. Approximately a week later, while attempting to use the horn, the failure recurred. The dealer was informed of the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 71,188.

I had my recalls on my vehicle completed by a kia dealership and need that to reflect in your system for my vin so I can ship my vehicle due to military permanent change of duty station orders. I will be shipping my vehicle on 31 May 2023 and need this resolved prior to doing so. Please assist ASAP. Thank you!

No remedy to fix in over three months. Told not to drive car if installed

There already is a recall for my problem, NHTSA Recall #22V703, but Kia has refused to honor the recall after my vehicle electrical wires started burning, exactly as warned in the Recall. Kia asserts that the trailer hitch and wiring was not installed by Kia, but in fact it was installed by a Kia Dealer.

The contact owned a 2020 Kia Sorento. The contact stated that while the vehicle was parked, her daughter saw smoke coming out of the vehicle. The contact stated that as she opened the vehicle, she saw flames on the front side of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There were no injuries sustained. The vehicle was towed to a tow lot where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and sent out a field technician to investigate the cause of the failure. The manufacturer later sent a letter to the contact stating that the cause of the failure was undetermined. The contact associated the failure with NHTSA Campaign Number: 22V703000 (Trailer Hitches) as her vehicle was equipped with a trailer hitch. The failure mileage was approximately 26,000.